Morale and Workplace Performance

Datos Bibliográficos

ID2362001
AutoresDavid L Weakliem (University of Connecticut, autor de correspondencia), Stephen J Frenkel (0000-0003-4639-7069, Australian Graduate School of Management)
Año2006
Volumen33
Número3
Páginas335-361
Fecha de publicación2006-08-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaWork and Occupations (JOURNAL)
Identificadores de la revistaISSN: 0730-8884 • E-ISSN: 1552-8464
EditorialSAGE Publications Inc (PUBLISHER)
DOI10.1177/0730888406290054
OpenAlexW2108267852
IdiomaEN
Citas recibidas19
Referencias citadas30

This study considers the relationship between morale and workplace productivity in a representative sample of Australian workplaces. It focuses on three questions: the shape of the relationship, whether the effects of morale are contingent on other factors, and the paths by which any effect takes place. The results show that morale influences productivity in an approximately linear fashion. The effect of morale on productivity appears to be larger when management regards product quality as important and attempts to develop a corporate ethic and culture. Morale is associated with greater work effort, but the relationship between work effort and productivity becomes stronger at higher levels of morale. Thus, part of the influence of morale on productivity is a matter of increasing the effectiveness of workers' efforts

Business · Demographic economics · Economic growth · Economics · Employee morale · Labour economics · Political science · Productivity · Public relations · Employment and Welfare Studies · Engineering · Job Satisfaction and Organizational Behavior · Labor Movements and Unions · Psychology · Social Psychology · Marketing