Discretionary effort of higher education sector employees

Motivators and Inhibitors

Datos Bibliográficos

ID4097401
AutoresJalleh Sharafizad (0000-0003-4480-3764, Edith Cowan University, autor de correspondencia), Janice Redmond (0000-0001-6142-5844, Edith Cowan University)
Año2020
Volumen45
Número6
Páginas1261-1279
Fecha de publicación2020-06-02
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaStudies in Higher Education (JOURNAL)
Identificadores de la revistaISSN: 0307-5079 • E-ISSN: 1470-174X
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2019.1628200
OpenAlexW2952726235
IdiomaEN
Citas recibidas3
Referencias citadas74

This research examines the impact of non-monetary work environment factors on employee discretionary effort within the higher education sector in Australia. There is limited qualitative research that examines the factors that drive and inhibit employee discretionary effort especially in the higher education sector. Semi-structured interviews were conducted with 20 higher education institution academics and support staff using a purposive sampling method. The findings of this research suggest that professional commitment has important implications for discretionary effort within the higher education sector and needs to be explored. The findings also support job design, job characteristics and organisational factors (e.g. excessive workload) as having a direct influence on discretionary behaviour. However, two previously identified factors, organisational culture and leadership and management factors, did not have the expected influence on discretionary effort by the participants due to their negative perception of the current culture within all institutions in the Higher Education Sector

Business · Economic growth · Economics · Higher education · Institution · Management · Nonprobability sampling · Organizational culture · Political science · Public relations · Qualitative research · Sociology · Workload · Employment and Welfare Studies · Job Satisfaction and Organizational Behavior · Organizational Downsizing and Restructuring · Marketing