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Electronic Government

Linking Citizens to Public Organizations Through Technology

Datos Bibliográficos

ID6294475
AutoresH Brinton Milward (0000-0002-0094-8470, University of Arizona), L O Snyder, Laura Snyder (0000-0002-5890-9925, University of Arizona)
Año1996
Volumen6
Número2
Páginas261-276
Fecha de publicación1996-04-01
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaJournal of Public Administration Research and Theory (JOURNAL)
Identificadores de la revistaISSN: 1053-1858 • E-ISSN: 1477-9803
EditorialOxford University Press (OUP) (PUBLISHER)
DOI10.1093/oxfordjournals.jpart.a024310
OpenAlexW1965082436
IdiomaEN
Citas recibidas17
Referencias citadas1

This study explores a series of cases where technology is substituted for structure to link citizens to government organizations. The case of using electronic means to deliver public services is viewed in terms of two different types dimensions: first, the technology may be simple or complex; second, one organization can provide the service or the service can be jointly produced by multiple organizations. In either case, citizens are linked to government in ways that raise questions about how government performance differs when services are delivered using technology instead of government organizations. The study is an example of service provision in the hollow state

Business · E-Government · Government (linguistics · Information and Communications Technology · Political science · Public relations · Public service · Service (business · Simple (philosophy · State (computer science · Computer Science · E-Government and Public Services · Law · Public Administration · Public Policy and Administration Research · Social Media and Politics · Marketing

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Obras citantes distintas17
Citas por año0,63
Intervalo de citas1999 - 2026 (28)
Velocidad de citacióncurrent
Altamente citadoNo
Tipos de citaNeutras: 17
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