The Enduring Role of Sector
Citizen Preferences in Mixed Markets
Datos Bibliográficos
| ID | 6295364 |
|---|---|
| Autores | Eva M Witesman (Brigham Young University), Eva Witesman (0000-0002-8885-4558, Brigham Young University, autor de correspondencia), Chris Silvia (Brigham Young University), Curtis Child (0000-0001-9460-7249, Brigham Young University) |
| Año | 2022 |
| Volumen | 32 |
| Número | 4 |
| Páginas | 765-780 |
| Fecha de publicación | 2022-09-15 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Journal of Public Administration Research and Theory (JOURNAL) |
| Identificadores de la revista | ISSN: 1053-1858 • E-ISSN: 1477-9803 |
| Editorial | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/jopart/muac005 |
| OpenAlex | W4210315848 |
| Idioma | EN |
| Citas recibidas | 4 |
| Referencias citadas | 109 |
What role does sector play in citizens’ perceptions of products or services in mixed-market settings where governments compete with for-profit and nonprofit vendors or when governments partner or contract with private-sector providers? Do the public and nonprofit sectors have an advantage over for-profit providers? Using choice-based conjoint analysis with a nationally representative paid consumer panel, we examine the relevance of sector to consumers and compare it other signals of quality; namely, price, third-party certifications, and consumer ratings. Of these, subjects are most sensitive to information from consumer ratings. Regarding sector, we find that subjects generally prefer nonprofit to government providers and government to for-profit providers. Sector is most relevant to consumers in low-information environments when the quality of a product or service is otherwise unclear. We extend theory by proposing four possible mechanisms for the differential value of sector to consumers (process quality, product quality, expertise quality, and moral quality
Business · Certification · Economic growth · Economics · Government (linguistics · Private sector · Product (mathematics · Public economics · Public sector · Quality (philosophy · Service (business · Service provider · Customer Service Quality and Loyalty · Economic and Environmental Valuation · Nonprofit Sector and Volunteering · Marketing
Reframing urban livability through stakeholder salience
Are public spaces welcoming to all? A conjoint experiment on cultural representation and inclusionary practices in museums
Who Is Accountable? How Citizens Attribute Success and Failure in Cross‐Sector Collaborations
Public Versus Private Providers
Explaining Citizen Satisfaction and Dissatisfaction with Public Services
Policy Analysis
Preserving the Publicness of the Nonprofit Sector
The Public-Private Distinction in Organization Theory
Public Value Inside
Toward a positive theory of consumer choice
Sector-Specific Associations, Trust, and Survival of PPPs
The Logic of Collective Action
Nonprofits for Hire
Public-Sector Work Motivation
Consumer stated purchasing preferences and corporate social responsibility in the wood products industry
Organizations, Regulation, and Economic Behavior
Competition Between For‐profit and Nonprofit Organizations in Commercial Markets(*)
Explaining Trust in Canadian Charities
The Blurring Hypothesis Reconsidered
Mainstreaming Fair Trade Coffee
The future of the nonprofit sector
Running Government Like a Business
Public Values
They Are All Organizations”
The Implications of Public Opinion for Public Managers
Market-Based Reforms in Government
Optimism and Bias When Evaluating a Prosocial Initiative
Public‐Value Failure
Accountability in Governance Networks
The Effect of Problem Severity, Managerial and Organizational Capacity, and Agency Structure on Intergovernmental Collaboration
Public Service Values
Navigating by the Stars
Citizen Ratings of Public and Private Service Quality
Exploring the Limits of Public and Private Sectors
Perceptual Bias and Public Programs
The Mythology of Privatization in Contracting for Social Services
Hierarchy, Virtue, and the Practice of Public Administration
Comparing Public and Private Organizations
International Comparison of Public and Private Employees’ Work Motives, Attitudes, and Perceived Rewards
Perceptions of Public and Private Performance
The Motivational Bases of Public Service
Reframing the Metaphor of the Citizen-Government Relationship
Evaluating Collaboration
The Marketization of the Nonprofit Sector
Citizen, Customer, Partner
Managing the Public Service Market
Managing Public Service Contracts
What Do They Know, and Whom Do They Hold Accountable? Citizens in the Government-Nonprofit Contracting Relationship
Exploring and Explaining Contracting Out
Citizens’ Evaluations of the Public Sector
Picking the Team
Agents or Stewards
Integrative Publicness
Are Citizens More Negative About Failing Service Delivery by Public Than Private Organizations? Evidence From a Large-Scale Survey Experiment
Transaction Costs and Institutional Explanations for Government Service Production Decisions
Unconscious Bias in Citizens’ Evaluations of Public Sector Performance
Building Institutional Trust Through Service Experiences—Private Versus Public Provision Matter
Governing the Hollow State
Comparing Public and Private Organizations
Competition and Federal Contractor Performance
Privatization and Its Reverse
Public Service Ethos
Paradoxes of Public Sector Customer Service
Governance and Competition
The Public Service Ethos in the British Civil Service
The Role of Nonprofit Enterprise
Alternative Models of Government-Nonprofit Sector Relations
Comparison of Characteristics of Private Product Producing Organizations and Public Service Organizations
Nonprofits Are Seen as Warm and For-Profits as Competent
The Categorical Imperative
| Obras citantes distintas | 4 |
|---|---|
| Citas por año | 1,33 |
| Intervalo de citas | 2023 - 2026 (4) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 3 |