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Volunteer satisfaction in sports clubs

A multilevel analysis in 10 European countries

Datos Bibliográficos

ID7822010
AutoresSiegfried Nagel (0000-0002-9993-8570, University of Bern, autor de correspondencia), Ørnulf Seippel (0000-0003-2952-090X, Norwegian School of Sport Sciences), Christoph Breuer (0000-0001-6536-2246), Svenja Feiler (0000-0003-3309-9767, German Sport University Cologne), Karsten Elmose-Østerlund (0000-0002-9335-5585, University of Southern Denmark), Ramón Llopis Goig (0000-0001-9336-2227, Universitat de València), Ramon Llopis-Goig (Universitat de València), Geoff Nichols (0000-0002-2477-0865, University of Sheffield), Szilvia Perényi (0000-0001-9068-6998, University of Physical Education Budapest, Hungary), Monika Piątkowska (0000-0003-3844-550X, Józef Piłsudski University of Physical Education in Warsaw), Jeroen Scheerder (0000-0002-7430-0861, KU Leuven)
Año2020
Volumen55
Número8
Páginas1074-1093
Fecha de publicación2020-12-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaInternational Review for the Sociology of Sport (JOURNAL)
Identificadores de la revistaISSN: 1012-6902 • E-ISSN: 1461-7218
EditorialSAGE Publications (PUBLISHER • US)
DOI10.1177/1012690219880419
OpenAlexW2986412854
IdiomaEN
Citas recibidas10
Referencias citadas51

Regular voluntary engagement is a basic resource for sports clubs that may also promote social cohesion and active citizenship. The satisfaction of volunteers is an imperative factor in this engagement, and the purpose of this article is to explore individual and organizational determinants of volunteer satisfaction in sports clubs. Theoretically, our study builds on the actor-theory concepts where volunteer satisfaction depends on subjective evaluations of expectations and experiences in a sports club (‘logic of situation’), so that positive evaluations lead to higher satisfaction and, hopefully, retention of volunteers. This research uses a sample of 8131 volunteers from 642 sports clubs in 10 European countries, and is the first analysis to combine determinants at the level of the club and the volunteer (multilevel). Results show that the most important determinants of satisfaction are the conditions of volunteering (recognition, support, leadership and material incentives) and the workload of volunteers. Surprisingly, club characteristics, size or having paid staff are not significant determinants of volunteer satisfaction. The results of this analysis can assist more effective volunteer management in sports clubs that are facing challenges of individualization and professionalization

Club · Incentive · Job satisfaction · Management · Political science · Professionalization · Public relations · Sociology · Sport management · Volunteer · Workload · Medicine · Nonprofit Sector and Volunteering · Psychology · Social Psychology · Sport and Mega-Event Impacts · Tourism, Volunteerism, and Development

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Obras citantes distintas10
Citas por año2,5
Intervalo de citas2022 - 2026 (5)
Velocidad de citacióncurrent
Altamente citadoNo
Tipos de citaNeutras: 10
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