Quality Assessment of Mental Health Care by People with Severe Mental Disorders

Autonomy · Business · Focus group · Mental health · Mental illness · Psychiatry · Quality (philosophy · Service (business · Customer Service Quality and Loyalty · Marketing · Medicine · Nursing · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare · Psychology

• It’s That They Treated Me Like an Object”

  Open Access•A Villena, José Miguel Morales‐Asencio et al.•International Journal of…•2023

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• Quality in Psychiatric Care in the Community Mental Health Setting from the Perspective of Patients and Staff

  Open Access•Juan Roldán-Merino, Manuel Tomás-Jiménez et al.•International Journal of…•2023

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• Participatory Action Research Among People With Serious Mental Illness

  Open Access•Elizabethmary Thomas, Tanya Elizabeth Benjamin-Thomas et al.•Qualitative Health Research•2024

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• Mode of questionnaire administration can have serious effects on data quality

  Ann Bowling•Journal of Public Health•2005

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• Desire for Social Distance from People with Mental Disorders

  Open Access•Anthony F Jorm, Elizabeth Oh•Australian & New Zealand Journal…•2009

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• The Measurement of Observer Agreement for Categorical Data

  J R Landis, Gary G Koch•Biometrics•1977

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• Involving mental health service users in quality assurance

  Open Access•Jenny Weinstein•Health Expectations•2006

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• A test of concordance between patient and psychiatrist valuations of multiple treatment goals for schizophrenia

  Open Access•John F P Bridges, Lara Slawik et al.•Health Expectations•2013

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• What do patients expect of psychiatric services? A systematic and critical review of empirical studies

  Open Access•Lorraine M Noble, Lorraine Noble et al.•Social Science & Medicine•2001

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• Exploring the Consumer's and Provider's Perspective on Service Quality in Community Mental Health Care

  Open Access•Karen Mason, Antonio Olmos-Gallo et al.•Community Mental Health Journal•2004

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• The continuum of patient satisfaction-from satisfied to very satisfied

  Open Access•Karen Collins, Alicia O’cathain•Social Science & Medicine•2003

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• Questioning patient satisfaction

  Open Access•Mark Avis, Meg Bond et al.•Social Science & Medicine•1997

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• What is participatory research

  Open Access•A Cornwall, Rachel Jewkes•Social Science & Medicine•1995

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• Weighted kappa

  Jacob Cohen•Psychological Bulletin•1968

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• How do patients expect the mental health service system to act? Testing the WHO responsiveness concept for its appropriateness in mental health care

  Open Access•Anke Bramesfeld, Ulrike Klippel et al.•Social Science & Medicine•2007

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• Service users' views of psychiatric treatments

  Open Access•Anne Rogers, David Pilgrim•Sociology of Health & Illness•1993

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