Exploring the Consumer's and Provider's Perspective on Service Quality in Community Mental Health Care

Business · Competence (human resources · Cultural competence · Focus group · Health care · Mental health · Perspective (graphical · Political science · Psychiatry · Public relations · Service (business · Service provider · Service quality · Customer Service Quality and Loyalty · Marketing · Medicine · Mental Health Treatment and Access · Nursing · Patient Satisfaction in Healthcare · Psychology · Social Psychology

• “Completely out-at-sea” with “two-gender medicine”

  Open Access•John W Snelgrove, Amanda M Jasudavisius et al.•BMC Health Services Research•2012

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• What constitutes a quality community aged care service—client perspectives

  Open Access•Sandra Smith, Melinda Martin‐Khan et al.•Health & Social Care in the…•2022

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• Quality Assessment of Mental Health Care by People with Severe Mental Disorders

  Open Access•Alessandro Barbato, Angelo Barbato et al.•Community Mental Health Journal•2013

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• Evaluation of Client Services (ECS)

  Open Access•Gerlinde Berghofer, Dorothy Castille et al.•Community Mental Health Journal•2010

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• Provider Perspectives About Latino Patients

  Open Access•Carmen R Valdez, Michael J Dvorscek et al.•The Counseling Psychologist•2011

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• New Counselors' Experiences of Community Health Centers

  Open Access•Amy H Freadling, Louisa L Foss‐kelly et al.•Counselor Education and Supervision•2014

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• Family experience of barriers to treatment and premature termination from child therapy.

  Alan E Kazdin, Lisa Holland et al.•Journal of Consulting and…•1997

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• Race, Gender, and Partnership in the Patient-Physician Relationship

  Lisa Cooper-Patrick•JAMA•1999

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• A meta-analysis of psychotherapy dropout.

  Michael Wierzbicki, Gene Pekarik•Professional Psychology Research…•1993

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• Assessment of client/patient satisfaction

  Open Access•Daniel L Larsen, C Clifford Attkisson et al.•Evaluation and Program Planning•1979

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• The de Facto US Mental and Addictive Disorders Service System

  Darrel A Regier•Archives of General Psychiatry•1993

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• Childhood Abuse and Neglect

  Open Access•J F Brown, Jocelyn Brown et al.•Journal of the American Academy…•1999

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• Community mental health services for ethnic minority groups

  Stanley Sue, Diane C Fujino et al.•Journal of Consulting and…•1991

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• Patient views on quality care in general practice

  Open Access•J Rees Lewis, Jessica Lewis•Social Science & Medicine•1994

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• The epidemiology of co-occurring addictive and mental disorders

  Ronald C Kessler, Javier Díaz Alonso et al.•American Journal of Orthopsychiatry•1996

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• Emergency care avoidance

  Open Access•L R Snowden, Teh-Wei Hu et al.•Community Mental Health Journal•1995

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• In search of cultural competence in psychotherapy and counseling

  Stanley Sue•American Psychologist•1998

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• Process and outcomes in general practice consultations

  Open Access•Helen Winefield, Helen R Winefield et al.•Social Science & Medicine•1995

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