Understanding compassion capability

Datos Bibliográficos

ID9891367
AutoresJacoba M Lilius (Queen's University), Jacoba Lilius (Queen's University, autor de correspondencia), Monica C Worline (0000-0002-6872-7893, University of California, Irvine, autor de correspondencia), Jane E Dutton (University of Michigan, autor de correspondencia), Jason M Kanov (Western Washington University), Jason Kanov (0000-0001-9459-5364, Western Washington University, autor de correspondencia), Sally Maitli (0000-0003-1117-7787, University of British Columbia, autor de correspondencia), Sally Maitlis (University of British Columbia)
Año2011
Volumen64
Número7
Páginas873-899
Fecha de publicación2011-07-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaHuman Relations (JOURNAL)
Identificadores de la revistaISSN: 0018-7267 • E-ISSN: 1741-282X
EditorialSAGE Publications (PUBLISHER • US)
DOI10.1177/0018726710396250
OpenAlexW2148775825
IdiomaEN
Citas recibidas52
Referencias citadas75

We elaborate a theory of the foundations of a collective capability for compassion through a detailed analysis of everyday practices in an organizational unit. Our induced theory of compassion capability draws on the findings of an interview study to illustrate and explain how a specific set of everyday practices creates two relational conditions — high quality connections and a norm of dynamic boundary permeability — that enable employees of a collective unit to notice, feel and respond to members’ suffering. By articulating the mechanisms that connect everyday practices and a work unit’s compassion capability, we provide insight into the relational micro-foundations of a capability grounded in individual action and interaction

Collective action · Compassion · Epistemology · Grounded theory · Norm (philosophy · Notice · Political science · Qualitative research · Sociology · Unit (ring theory · Management and Organizational Studies · Management Theory and Practice · Psychology · Social Psychology · Workplace Spirituality and Leadership