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Niharika Verma

Biographic Data

ID10132829
NAMENiharika Verma
GIVEN NAMESNiharika
FAMILY NAMEVerma
SIGNATUREVERMA N
AFFILIATIONSBabasaheb Bhimrao Ambedkar University
ORCID0000-0001-7330-8493
VERIFIEDYes
TOTAL WORKS2
TOTAL CITATIONS0
WORKS AS AUTHOR2
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2024
LATEST PUBLICATION YEAR2024
H-INDEX0
  • Role of CRM in Customer Satisfaction in Public and Private Sector Banks With Special Reference to Uttar Pradesh

    Open Access•Niharika Verma, Nancy Gupta•ARTICLE•ShodhKosh: Journal of Visual and…•2024

    Customer Relationship Management (CRM) has become a crucial tool for organizations, particularly in the banking sector, to enhance customer loyalty, improve service delivery, and increase operational efficiency. CRM is a key tool for success in many organizations mainly banks. Effective use and application of CRM in banks can play a very important role in enhancing customer satisfaction which in turn can help in customer retention. With the help …

  • An Analysis of Manufacturing Sector Performance

    Open Access•Brijesh Kumar, B Sudheer Kumar et al.•ARTICLE•Saudi Journal of Humanities and…•2024

    Government is aiming to establish India as global manufacturing hub through various policy measures and incentives to specific manufacturing sectors. Launched in 2014, the Make in India initiative aims to transform India into a manufacturing, design, and innovation hub. The initiative spans 27 sectors, supported by policies like PLI schemes, GST, corporate tax reduction, and ease of doing business reforms. The One District One Product (ODOP) init…

No prominent works on this page.

  • Role of CRM in Customer Satisfaction in Public and Private Sector Banks With Special Reference to Uttar Pradesh

    Open Access•Niharika Verma, Nancy Gupta•ARTICLE•ShodhKosh: Journal of Visual and…•2024

    Customer Relationship Management (CRM) has become a crucial tool for organizations, particularly in the banking sector, to enhance customer loyalty, improve service delivery, and increase operational efficiency. CRM is a key tool for success in many organizations mainly banks. Effective use and application of CRM in banks can play a very important role in enhancing customer satisfaction which in turn can help in customer retention. With the help …

  • An Analysis of Manufacturing Sector Performance

    Open Access•Brijesh Kumar, B Sudheer Kumar et al.•ARTICLE•Saudi Journal of Humanities and…•2024

    Government is aiming to establish India as global manufacturing hub through various policy measures and incentives to specific manufacturing sectors. Launched in 2014, the Make in India initiative aims to transform India into a manufacturing, design, and innovation hub. The initiative spans 27 sectors, supported by policies like PLI schemes, GST, corporate tax reduction, and ease of doing business reforms. The One District One Product (ODOP) init…

Business (2 works) · Economics (2 works) · 2019-20 coronavirus outbreak (1 work) · Consumer Retail Behavior Studies (1 work) · COVID-19 Pandemic Impacts (1 work) · Customer Relationship Management (1 work) · Customer satisfaction (1 work) · Customer Service Quality and Loyalty (1 work) · Economic growth (1 work) · Economy (1 work)

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