Jose Weng Chou Wong
Biographic Data
| ID | 1168528 |
|---|---|
| NAME | Jose Weng Chou Wong |
| GIVEN NAMES | Jose Weng Chou |
| FAMILY NAME | Wong |
| SIGNATURE | WONG J W C |
| AFFILIATIONS | Macau University of Science and Technology |
| ORCID | 0000-0002-3557-1829 |
| VERIFIED | Yes |
| TOTAL WORKS | 19 |
| TOTAL CITATIONS | 33 |
| AUTHOR COUNT | 19 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2013 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 4 |
Should chatbots use dialects? Exploring the influence mechanism of chatbot language form on value co-creation intention
Incorporating dialects into chatbot interactions is crucial for building stronger connections with users and promoting value co-creation, especially in contexts where personalisation is prioritised. This study draws on social cognitive theory, social presence theory, and social identity theory to investigate how the language form used by chatbots affects individuals’ value co-creation intention. Across four distinct experiments, we find that dial…
Non-utilitarian design in gamified destination donations
How Self‐Congruity Elicits Tourists' Country Attachment, Patriotism, and Intention to Continuous Participation in Red Tourism
Drawing on the cognitive–affective–behavioral framework, this study aims to explore tourists' reactions toward red tourism with a mixed‐method approach. Specifically, given the clash of the scale of country attachment and patriotism, in Study 1, an exploratory factor analysis was conducted to confirm these two scales; then, a model linking self‐congruity (higher‐order), country attachment, patriotism, and intention to continue to participate in r…
How do prepared dishes attract customers? Effects of prepared dish attributes on customers’ trust, attitudes and adoption intentions
Purpose Prepared dishes have become increasingly popular because of their convenience and standardization in restaurants. Different from existing studies in the prepared dishes field that focus on the benefits and innovations of prepared dishes, this study introduces a new framework with three dimensions: sensory quality, standardized production and food safety and health of the prepared dishes that cause customers’ attention among restaurants. T…
Attributes Influencing Pet Café Satisfaction and Social Media Sharing Intentions
The existing literature of the café lacks research on pet cafés and their relevant attributes. This study fills the gap by investigating the influence of café attributes and pet attributes on customers’ behavioural intentions. Specifically, this study investigates the influences of two pet café attributes (cleanliness and coffee quality) and two pet attributes (pet interactivity and pet cuteness) on customer satisfaction and social media sharing …
How museum posters arouse curiosity and impulse to visit among young visitors: Interactive effect of visual appeal and textual introduction
Same-sex romantic cruise experiences: The moderating effect of the personal openness trait
The aim of this study is to evaluate the romantic cruise experiences that influence same-sex travellers' satisfaction with cruise travel. The results of a face-to-face survey on a cruise ship on the route from Southern China to Vietnam indicate that self-esteem and social recognition experiences have the strongest effect on satisfaction, followed by escape and relaxation, romantic love, and learning and discovery experiences. In addition, opennes…
The soundscape and tourism experience in rural destinations: An empirical investigation from Shawan Ancient Town
Rural tourism is becoming more valued by different tourist destinations along with the expansion of its market, especially, ancient town tourism, as one of the special rural tourism destinations, has become popular in recent years. This study aims to take Shawan ancient town as a case to comprehend the role of soundscape perceptions in affecting both flow experience and memorable tourism experience and further influence future behavioral intentio…
JD-R model on job insecurity and the moderating effect of Covid-19 perceived susceptibility
The effect of interactive experiences on the meaning of girlfriend getaways
This study aims to explore how interactive experiences with girlfriends during travel empower the meaning of girlfriend getaways (GGAs). Through semistructured interviews with seventeen GGA tourists (Study 1), four types of interactive experiences were identified. Then, a survey was conducted with 352 GGA tourists (Study 2). The results of data analysis indicated that four interactive experiences (including chit-chat, frolic, intimacy gathering, …
Internal factors, external factors and behavioral intention toward food delivery apps (FDAs)
Purpose Food delivery apps (FDAs), as a well-known technology, have been widely adopted by restaurants and customers. Different from existing studies in this field that mainly focused on the technical (internal) parts, the study aims to introduce a new framework by linking up technical (internal) factors and service-related (external) factors in the context of FDAs. This study also empirically analyzes a comprehensive model that identifies the im…
Memorable Tourism Experience Research: A Systematic Citation Review (2009–2021)
Memorable tourism experience (MTE) is currently a hot topic in academic research. However, there is few studies focus on exploring the knowledge infrastructure of the MTE of the existing literature. Thus, this study conducts an analysis of 279 articles indexed in the Web of Science database in the field of hospitality and tourism from 2009 to 2021. This review uses a mixed method including bibliometric analysis, citation network analysis, and con…
An Exploratory Study of Pandemic-Restricted Travel—A New Form of Travel Pattern on the during- and Post-Covid-19 Era
This study introduces a new travel pattern "pandemic-restricted travel" that exists from COVID-19 based on prospect theory. The purpose of this study is to incorporate the motivation to travel and constraint to normal travel to predict tourists' intention to continue visiting other alternative destinations due to COVID-19 restrictions. This study first generated the items of motivation to travel and constraints to normal travel from a focus group…
A study of how LGBTQ tourists’ perceptions of residents’ feelings about them affect their revisit intentions: An Emotional Solidarity Perspective
This study examined how LGBTQ tourists' perceptions of residents' feelings about them affect their travel satisfaction and intention to revisit a destination. This study applied the theory of emotional solidarity to measure Chinese LGBTQ tourists' perceptions of Vietnamese residents in their welcoming nature, emotional closeness, and sympathetic understanding of the LGBTQ community. A survey of 217 Chinese LGBTQ tourists in Vietnam was conducted …
Effect of government enforcement actions on resident support for tourism recovery during the Covid-19 crisis in Macao, China
This study investigated the relationship between government enforcement actions, resident satisfaction with government performance, resident trust in government, and resident support for tourism recovery. A survey instrument was designed to evaluate resident satisfaction with six enforcement actions (appropriate, timely, executive ability, sustainable, cooperation with stakeholders, and transparency) taken by the Macao government during the COVID…
Sharing memorable tourism experiences on mobile social media and how it influences further travel decisions
Tourists like to share their memorable experiences on mobile social media. This sharing behaviour may stimulate tourists’ future holiday intentions. Within an ethnic minority tourism setting in Guangxi Zhuang, this study examines the relationship between sharing memorable ethnic minority tourism experiences (MEMTEs) on mobile social media and intentions to visit other ethnic destinations. Partial least squares structural equation modelling and So…
Assessing community attitudes toward industrial heritage tourism development
Tourism can have both positive and negative outcomes for residents in communities where sharing and preserving industrial heritage may be viewed as conflicting goals. The aim of this study is to ascertain residents’ attitudes toward the redevelopment of the defunct shipyard located in Coloane, Macau. The grounded theory approach is employed to elicit residents’ perceptions of tourism projects proposed by local government. The findings reveal that…
Memorable ethnic minority tourism experiences in China: A case study of Guangxi Zhuang Zu
Based on the memorable tourism experience theory and previous studies on ethnic minority tourism, this study attempts to extend the memorable tourism experience to its contents of ethnic minority tourism and develop the measure scales of the Memorable Ethnic Minority Tourism Experiences (MEMTE). The Partial least squares structural equation modelling (PLS-SEM) analysis is performed to evaluate the influences of three MEMTE dimensions (scenery, et…
An Empirical Study of Behavioral Intentions in the Food Festival: The Case of Macau
The behavioral intentions of visitors play an important role in predicting future profits in the food festival. The purpose of this study is to identify the dimensions of festival quality and examine the interrelationships between behavioral intentions and the other constructs related to behavioral intentions as perceived by visitors to the food festival using structural equation modeling (SEM). The dimensions of festival quality are built and a …
An Empirical Study of Behavioral Intentions in the Food Festival: The Case of Macau
The behavioral intentions of visitors play an important role in predicting future profits in the food festival. The purpose of this study is to identify the dimensions of festival quality and examine the interrelationships between behavioral intentions and the other constructs related to behavioral intentions as perceived by visitors to the food festival using structural equation modeling (SEM). The dimensions of festival quality are built and a …
Assessing community attitudes toward industrial heritage tourism development
Tourism can have both positive and negative outcomes for residents in communities where sharing and preserving industrial heritage may be viewed as conflicting goals. The aim of this study is to ascertain residents’ attitudes toward the redevelopment of the defunct shipyard located in Coloane, Macau. The grounded theory approach is employed to elicit residents’ perceptions of tourism projects proposed by local government. The findings reveal that…
Memorable ethnic minority tourism experiences in China: A case study of Guangxi Zhuang Zu
Based on the memorable tourism experience theory and previous studies on ethnic minority tourism, this study attempts to extend the memorable tourism experience to its contents of ethnic minority tourism and develop the measure scales of the Memorable Ethnic Minority Tourism Experiences (MEMTE). The Partial least squares structural equation modelling (PLS-SEM) analysis is performed to evaluate the influences of three MEMTE dimensions (scenery, et…
A study of how LGBTQ tourists’ perceptions of residents’ feelings about them affect their revisit intentions: An Emotional Solidarity Perspective
This study examined how LGBTQ tourists' perceptions of residents' feelings about them affect their travel satisfaction and intention to revisit a destination. This study applied the theory of emotional solidarity to measure Chinese LGBTQ tourists' perceptions of Vietnamese residents in their welcoming nature, emotional closeness, and sympathetic understanding of the LGBTQ community. A survey of 217 Chinese LGBTQ tourists in Vietnam was conducted …
Effect of government enforcement actions on resident support for tourism recovery during the Covid-19 crisis in Macao, China
This study investigated the relationship between government enforcement actions, resident satisfaction with government performance, resident trust in government, and resident support for tourism recovery. A survey instrument was designed to evaluate resident satisfaction with six enforcement actions (appropriate, timely, executive ability, sustainable, cooperation with stakeholders, and transparency) taken by the Macao government during the COVID…
An Empirical Study of Behavioral Intentions in the Food Festival: The Case of Macau
The behavioral intentions of visitors play an important role in predicting future profits in the food festival. The purpose of this study is to identify the dimensions of festival quality and examine the interrelationships between behavioral intentions and the other constructs related to behavioral intentions as perceived by visitors to the food festival using structural equation modeling (SEM). The dimensions of festival quality are built and a …
Assessing community attitudes toward industrial heritage tourism development
Tourism can have both positive and negative outcomes for residents in communities where sharing and preserving industrial heritage may be viewed as conflicting goals. The aim of this study is to ascertain residents’ attitudes toward the redevelopment of the defunct shipyard located in Coloane, Macau. The grounded theory approach is employed to elicit residents’ perceptions of tourism projects proposed by local government. The findings reveal that…
Memorable ethnic minority tourism experiences in China: A case study of Guangxi Zhuang Zu
Based on the memorable tourism experience theory and previous studies on ethnic minority tourism, this study attempts to extend the memorable tourism experience to its contents of ethnic minority tourism and develop the measure scales of the Memorable Ethnic Minority Tourism Experiences (MEMTE). The Partial least squares structural equation modelling (PLS-SEM) analysis is performed to evaluate the influences of three MEMTE dimensions (scenery, et…
Sharing memorable tourism experiences on mobile social media and how it influences further travel decisions
Tourists like to share their memorable experiences on mobile social media. This sharing behaviour may stimulate tourists’ future holiday intentions. Within an ethnic minority tourism setting in Guangxi Zhuang, this study examines the relationship between sharing memorable ethnic minority tourism experiences (MEMTEs) on mobile social media and intentions to visit other ethnic destinations. Partial least squares structural equation modelling and So…
Effect of government enforcement actions on resident support for tourism recovery during the Covid-19 crisis in Macao, China
This study investigated the relationship between government enforcement actions, resident satisfaction with government performance, resident trust in government, and resident support for tourism recovery. A survey instrument was designed to evaluate resident satisfaction with six enforcement actions (appropriate, timely, executive ability, sustainable, cooperation with stakeholders, and transparency) taken by the Macao government during the COVID…
An Exploratory Study of Pandemic-Restricted Travel—A New Form of Travel Pattern on the during- and Post-Covid-19 Era
This study introduces a new travel pattern "pandemic-restricted travel" that exists from COVID-19 based on prospect theory. The purpose of this study is to incorporate the motivation to travel and constraint to normal travel to predict tourists' intention to continue visiting other alternative destinations due to COVID-19 restrictions. This study first generated the items of motivation to travel and constraints to normal travel from a focus group…
A study of how LGBTQ tourists’ perceptions of residents’ feelings about them affect their revisit intentions: An Emotional Solidarity Perspective
This study examined how LGBTQ tourists' perceptions of residents' feelings about them affect their travel satisfaction and intention to revisit a destination. This study applied the theory of emotional solidarity to measure Chinese LGBTQ tourists' perceptions of Vietnamese residents in their welcoming nature, emotional closeness, and sympathetic understanding of the LGBTQ community. A survey of 217 Chinese LGBTQ tourists in Vietnam was conducted …
Internal factors, external factors and behavioral intention toward food delivery apps (FDAs)
Purpose Food delivery apps (FDAs), as a well-known technology, have been widely adopted by restaurants and customers. Different from existing studies in this field that mainly focused on the technical (internal) parts, the study aims to introduce a new framework by linking up technical (internal) factors and service-related (external) factors in the context of FDAs. This study also empirically analyzes a comprehensive model that identifies the im…
Memorable Tourism Experience Research: A Systematic Citation Review (2009–2021)
Memorable tourism experience (MTE) is currently a hot topic in academic research. However, there is few studies focus on exploring the knowledge infrastructure of the MTE of the existing literature. Thus, this study conducts an analysis of 279 articles indexed in the Web of Science database in the field of hospitality and tourism from 2009 to 2021. This review uses a mixed method including bibliometric analysis, citation network analysis, and con…
The soundscape and tourism experience in rural destinations: An empirical investigation from Shawan Ancient Town
Rural tourism is becoming more valued by different tourist destinations along with the expansion of its market, especially, ancient town tourism, as one of the special rural tourism destinations, has become popular in recent years. This study aims to take Shawan ancient town as a case to comprehend the role of soundscape perceptions in affecting both flow experience and memorable tourism experience and further influence future behavioral intentio…
JD-R model on job insecurity and the moderating effect of Covid-19 perceived susceptibility
The effect of interactive experiences on the meaning of girlfriend getaways
This study aims to explore how interactive experiences with girlfriends during travel empower the meaning of girlfriend getaways (GGAs). Through semistructured interviews with seventeen GGA tourists (Study 1), four types of interactive experiences were identified. Then, a survey was conducted with 352 GGA tourists (Study 2). The results of data analysis indicated that four interactive experiences (including chit-chat, frolic, intimacy gathering, …
How Self‐Congruity Elicits Tourists' Country Attachment, Patriotism, and Intention to Continuous Participation in Red Tourism
Drawing on the cognitive–affective–behavioral framework, this study aims to explore tourists' reactions toward red tourism with a mixed‐method approach. Specifically, given the clash of the scale of country attachment and patriotism, in Study 1, an exploratory factor analysis was conducted to confirm these two scales; then, a model linking self‐congruity (higher‐order), country attachment, patriotism, and intention to continue to participate in r…
How do prepared dishes attract customers? Effects of prepared dish attributes on customers’ trust, attitudes and adoption intentions
Purpose Prepared dishes have become increasingly popular because of their convenience and standardization in restaurants. Different from existing studies in the prepared dishes field that focus on the benefits and innovations of prepared dishes, this study introduces a new framework with three dimensions: sensory quality, standardized production and food safety and health of the prepared dishes that cause customers’ attention among restaurants. T…
Attributes Influencing Pet Café Satisfaction and Social Media Sharing Intentions
The existing literature of the café lacks research on pet cafés and their relevant attributes. This study fills the gap by investigating the influence of café attributes and pet attributes on customers’ behavioural intentions. Specifically, this study investigates the influences of two pet café attributes (cleanliness and coffee quality) and two pet attributes (pet interactivity and pet cuteness) on customer satisfaction and social media sharing …
How museum posters arouse curiosity and impulse to visit among young visitors: Interactive effect of visual appeal and textual introduction
Same-sex romantic cruise experiences: The moderating effect of the personal openness trait
The aim of this study is to evaluate the romantic cruise experiences that influence same-sex travellers' satisfaction with cruise travel. The results of a face-to-face survey on a cruise ship on the route from Southern China to Vietnam indicate that self-esteem and social recognition experiences have the strongest effect on satisfaction, followed by escape and relaxation, romantic love, and learning and discovery experiences. In addition, opennes…
Should chatbots use dialects? Exploring the influence mechanism of chatbot language form on value co-creation intention
Incorporating dialects into chatbot interactions is crucial for building stronger connections with users and promoting value co-creation, especially in contexts where personalisation is prioritised. This study draws on social cognitive theory, social presence theory, and social identity theory to investigate how the language form used by chatbots affects individuals’ value co-creation intention. Across four distinct experiments, we find that dial…
Non-utilitarian design in gamified destination donations
Psychology (12 works) · Tourism (11 works) · Business (10 works) · Diverse Aspects of Tourism Research (10 works) · Digital Marketing and Social Media (8 works) · Political science (8 works) · Social Psychology (8 works) · Advertising (7 works) · Marketing (7 works) · Geography (6 works)