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Saadia Irshad

Biographic Data

ID1173429
NAMESaadia Irshad
GIVEN NAMESSaadia
FAMILY NAMEIrshad
SIGNATUREIRSHAD S
AFFILIATIONSThe Women University Multan
ORCID0000-0003-1587-0773
VERIFIEDNo
TOTAL WORKS1
TOTAL CITATIONS0
WORKS AS AUTHOR1
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2020
LATEST PUBLICATION YEAR2020
H-INDEX0
  • A Link Between Human Resource Management Practices and Customer Satisfaction

    Open Access•Norizah Binti Mohd Mustamil, Usama Najam et al.•ARTICLE•SAGE Open•2020•References: 82

    This study attempts to investigate the linkage of human resources management practices with customer satisfaction through intervening role of employee job satisfaction. The study also examined the moderating role of procedural justice between human resource management practices and job satisfaction. A conceptual model with four hypotheses was developed and two-source field data were collected from paramedical staff members and patients ( n= 228, …

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  • A Link Between Human Resource Management Practices and Customer Satisfaction

    Open Access•Norizah Binti Mohd Mustamil, Usama Najam et al.•ARTICLE•SAGE Open•2020•References: 82

    This study attempts to investigate the linkage of human resources management practices with customer satisfaction through intervening role of employee job satisfaction. The study also examined the moderating role of procedural justice between human resource management practices and job satisfaction. A conceptual model with four hypotheses was developed and two-source field data were collected from paramedical staff members and patients ( n= 228, …

Applied Psychology (1 work) · Business (1 work) · Computer Science (1 work) · Conceptual model (1 work) · Customer satisfaction (1 work) · Customer Service Quality and Loyalty (1 work) · Employee Performance and Management (1 work) · Human resource management (1 work) · Human resources (1 work) · Job performance (1 work)

Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae