Kate L Daunt
Biographic Data
| ID | 1248615 |
|---|---|
| NAME | Kate L Daunt |
| GIVEN NAMES | Kate L |
| FAMILY NAME | Daunt |
| SIGNATURE | DAUNT K L |
| AFFILIATIONS | Cardiff University |
| ORCID | 0000-0002-6741-4924 |
| VERIFIED | Yes |
| TOTAL WORKS | 8 |
| TOTAL CITATIONS | 34 |
| WORKS AS AUTHOR | 8 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2013 |
| LATEST PUBLICATION YEAR | 2023 |
| H-INDEX | 4 |
Who believes political fake news? The role of conspiracy mentality, patriotism, perceived threat to freedom, media literacy and concern for disinformation
Purpose Understanding individual susceptibility to political fake news is critical because fake news can target specific psychological profiles of vulnerable individuals. Consequently, this research examines five individual risk (i.e. susceptibility) and resilience (i.e. protective) factors, conspiracy mentality, patriotism, perceived threat to freedom, media literacy and concern for disinformation, to determine if they inform belief in political…
How Social Media Influencers Impact Consumer Collectives
Research has documented the emergence of embedded entrepreneurs within consumer collectives. This phenomenon is increasingly prevalent as social media enables ordinary consumers to become social media influencers (SMIs), a distinct form of embedded entrepreneur. Whilst research has considered the implications of embeddedness for embedded entrepreneurs themselves, we lack insight into embedded entrepreneurship's impact on consumer collectives. To …
Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
Servicescape
The term servicescape refers to the physical environment of a service firm. Identified facets of servicescapes include a) ambient factors (sounds, colours, scents and lights), b) signs, symbols and artefacts (signage, decorations and objects) and c) spatial layout and functionality (the physical arrangement of equipment and furniture). Services marketing academicians widely accept that servicescapes represent a form of environmental stimuli that …
Deviant/Dysfunctional Customers
From a firm's perspective, deviant or dysfunctional customers are those who act in a negative and unwanted manner. Such behaviours violate organizational and/or societal norms. Many alternative terms are used within the marketing literature to describe customers' misdeeds. These include, aberrant consumer behaviour, jaycustomer behaviour and consumer misbehaviour. Multiple forms of deviant and dysfunctional consumer behaviours are identified, inc…
Jaycustomer
The term Jaycustomer refers to customers who “behave stupidly, irrationally, or illegally toward service personnel, facilities, and other customers”. Services marketer Christopher Lovelock identifies six types of jaycustomer behavior labeled; ‘the thief’, ‘the rulebreaker’, ‘the belligerent’, ‘the family feuders’, ‘the vandal’ and ‘the deadbeat’. The label jaycustomer is often used interchangeably within the marketing literature with terms includ…
Value Co-Creation through Patient Engagement in Health Care
Patient engagement has gained increasing prominence within academic literatures and policy discourse. With limited developments in practice, most extant academic contributions are conceptual, with initiatives in the National Health Service (NHS) concentrating at macro- rather than at micro-level. This may be one reason why the issue of ‘value co-creation’ has received limited attention within academic discussions of patient engagement or policy p…
Craigslist Exposed
This research examines how people advertise themselves on Craigslist. The authors develop a framework that highlights 13 resources that heterosexual and homosexual men and women offer in Craigslist advertisements. The results reveal that many heterosexual advertisers offer and seek similar resources on Craigslist, whereas gay men primarily use Craigslist to seek and offer sex. About one-fourth of homosexual advertisers are in committed relationsh…
Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
How Social Media Influencers Impact Consumer Collectives
Research has documented the emergence of embedded entrepreneurs within consumer collectives. This phenomenon is increasingly prevalent as social media enables ordinary consumers to become social media influencers (SMIs), a distinct form of embedded entrepreneur. Whilst research has considered the implications of embeddedness for embedded entrepreneurs themselves, we lack insight into embedded entrepreneurship's impact on consumer collectives. To …
Craigslist Exposed
This research examines how people advertise themselves on Craigslist. The authors develop a framework that highlights 13 resources that heterosexual and homosexual men and women offer in Craigslist advertisements. The results reveal that many heterosexual advertisers offer and seek similar resources on Craigslist, whereas gay men primarily use Craigslist to seek and offer sex. About one-fourth of homosexual advertisers are in committed relationsh…
Who believes political fake news? The role of conspiracy mentality, patriotism, perceived threat to freedom, media literacy and concern for disinformation
Purpose Understanding individual susceptibility to political fake news is critical because fake news can target specific psychological profiles of vulnerable individuals. Consequently, this research examines five individual risk (i.e. susceptibility) and resilience (i.e. protective) factors, conspiracy mentality, patriotism, perceived threat to freedom, media literacy and concern for disinformation, to determine if they inform belief in political…
Craigslist Exposed
This research examines how people advertise themselves on Craigslist. The authors develop a framework that highlights 13 resources that heterosexual and homosexual men and women offer in Craigslist advertisements. The results reveal that many heterosexual advertisers offer and seek similar resources on Craigslist, whereas gay men primarily use Craigslist to seek and offer sex. About one-fourth of homosexual advertisers are in committed relationsh…
Servicescape
The term servicescape refers to the physical environment of a service firm. Identified facets of servicescapes include a) ambient factors (sounds, colours, scents and lights), b) signs, symbols and artefacts (signage, decorations and objects) and c) spatial layout and functionality (the physical arrangement of equipment and furniture). Services marketing academicians widely accept that servicescapes represent a form of environmental stimuli that …
Deviant/Dysfunctional Customers
From a firm's perspective, deviant or dysfunctional customers are those who act in a negative and unwanted manner. Such behaviours violate organizational and/or societal norms. Many alternative terms are used within the marketing literature to describe customers' misdeeds. These include, aberrant consumer behaviour, jaycustomer behaviour and consumer misbehaviour. Multiple forms of deviant and dysfunctional consumer behaviours are identified, inc…
Jaycustomer
The term Jaycustomer refers to customers who “behave stupidly, irrationally, or illegally toward service personnel, facilities, and other customers”. Services marketer Christopher Lovelock identifies six types of jaycustomer behavior labeled; ‘the thief’, ‘the rulebreaker’, ‘the belligerent’, ‘the family feuders’, ‘the vandal’ and ‘the deadbeat’. The label jaycustomer is often used interchangeably within the marketing literature with terms includ…
Value Co-Creation through Patient Engagement in Health Care
Patient engagement has gained increasing prominence within academic literatures and policy discourse. With limited developments in practice, most extant academic contributions are conceptual, with initiatives in the National Health Service (NHS) concentrating at macro- rather than at micro-level. This may be one reason why the issue of ‘value co-creation’ has received limited attention within academic discussions of patient engagement or policy p…
Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
Who believes political fake news? The role of conspiracy mentality, patriotism, perceived threat to freedom, media literacy and concern for disinformation
Purpose Understanding individual susceptibility to political fake news is critical because fake news can target specific psychological profiles of vulnerable individuals. Consequently, this research examines five individual risk (i.e. susceptibility) and resilience (i.e. protective) factors, conspiracy mentality, patriotism, perceived threat to freedom, media literacy and concern for disinformation, to determine if they inform belief in political…
How Social Media Influencers Impact Consumer Collectives
Research has documented the emergence of embedded entrepreneurs within consumer collectives. This phenomenon is increasingly prevalent as social media enables ordinary consumers to become social media influencers (SMIs), a distinct form of embedded entrepreneur. Whilst research has considered the implications of embeddedness for embedded entrepreneurs themselves, we lack insight into embedded entrepreneurship's impact on consumer collectives. To …
Business (7 works) · Psychology (6 works) · Marketing (5 works) · Political science (5 works) · Advertising (4 works) · Social Psychology (4 works) · Sociology (4 works) · Consumer Behavior in Brand Consumption and Identification (3 works) · Customer Service Quality and Loyalty (3 works) · Social Psychology (3 works)