Jacqueline Ann Douglas
Biographic Data
| ID | 1502461 |
|---|---|
| NAME | Jacqueline Ann Douglas |
| GIVEN NAMES | Jacqueline Ann |
| FAMILY NAME | Douglas |
| SIGNATURE | DOUGLAS J A |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 7 |
| WORKS AS AUTHOR | 2 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2015 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 1 |
Types of waste in higher education institutions based on the lean system
Purpose This study aims to build an instrument to assess and measure the types of waste in higher education institutions (HEIs). Design/methodology/approach Three sequential procedures were performed. First, the authors conducted a focus group with six managers from an HEI in southern Brazil. Second, they conducted six interviews with professors with experience in the studied subject. Third, they conducted two Delphi rounds to improve and refine …
Understanding student satisfaction and dissatisfaction
This article represents a cross-sectional study of undergraduate students across two north-west university business schools in the UK. A purposefully designed questionnaire was collected from 350 students. The student experience was described in the form of hand-written narratives by first and final year students and had been identified by the respondents themselves as being satisfying or dissatisfying with the areas of teaching and learning and …
Understanding student satisfaction and dissatisfaction
This article represents a cross-sectional study of undergraduate students across two north-west university business schools in the UK. A purposefully designed questionnaire was collected from 350 students. The student experience was described in the form of hand-written narratives by first and final year students and had been identified by the respondents themselves as being satisfying or dissatisfying with the areas of teaching and learning and …
Understanding student satisfaction and dissatisfaction
This article represents a cross-sectional study of undergraduate students across two north-west university business schools in the UK. A purposefully designed questionnaire was collected from 350 students. The student experience was described in the form of hand-written narratives by first and final year students and had been identified by the respondents themselves as being satisfying or dissatisfying with the areas of teaching and learning and …
Types of waste in higher education institutions based on the lean system
Purpose This study aims to build an instrument to assess and measure the types of waste in higher education institutions (HEIs). Design/methodology/approach Three sequential procedures were performed. First, the authors conducted a focus group with six managers from an HEI in southern Brazil. Second, they conducted six interviews with professors with experience in the studied subject. Third, they conducted two Delphi rounds to improve and refine …
Higher education (2 works) · Marketing (2 works) · Medical education (2 works) · Medicine (2 works) · Qualitative research (2 works) · Social science (2 works) · Sociology (2 works) · Bureaucracy (1 work) · Business (1 work) · Communication in Education and Healthcare (1 work)