Lucette B Comer
Biographic Data
| ID | 200127 |
|---|---|
| NAME | Lucette B Comer |
| GIVEN NAMES | Lucette B |
| FAMILY NAME | Comer |
| SIGNATURE | COMER L B |
| AFFILIATIONS | Purdue University |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 2 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1995 |
| LATEST PUBLICATION YEAR | 2005 |
| H-INDEX | 0 |
Relations among Measures of Trait Empathy, Empathetic Response, and Willingness to Get Involved in Customer-Contact Situations
This study examined anticipated reactions to nonroutine occurrences in the context of emotionally laden customer-contact situations in retail stores. Correlations between measures of the dimensions of trait empathy, anticipated emotional responses to the situations, and self-rated willingness to be involved were examined. Anticipated Compassion mediated the relation of Empathetic Concern on Involvement Willingness in 3 of 4 imaginary compassion-e…
Demographic, Situational, and Shopping Comparisons of Hispanic and Non-Hispanic Mall Patrons
This study compares Hispanic and Anglo patrons of an upscale mall. The Hispanic respondents were younger, with higher household incomes, than the non-Hispanics. Fewer of the Hispanics, however, had college educations. There were significant differences in situational variables associated with the two groups. Although the Hispanics spent more time traveling to the mall, they spent less time in it. More Hispanics also tended to come with companions…
No prominent works on this page.
Demographic, Situational, and Shopping Comparisons of Hispanic and Non-Hispanic Mall Patrons
This study compares Hispanic and Anglo patrons of an upscale mall. The Hispanic respondents were younger, with higher household incomes, than the non-Hispanics. Fewer of the Hispanics, however, had college educations. There were significant differences in situational variables associated with the two groups. Although the Hispanics spent more time traveling to the mall, they spent less time in it. More Hispanics also tended to come with companions…
Relations among Measures of Trait Empathy, Empathetic Response, and Willingness to Get Involved in Customer-Contact Situations
This study examined anticipated reactions to nonroutine occurrences in the context of emotionally laden customer-contact situations in retail stores. Correlations between measures of the dimensions of trait empathy, anticipated emotional responses to the situations, and self-rated willingness to be involved were examined. Anticipated Compassion mediated the relation of Empathetic Concern on Involvement Willingness in 3 of 4 imaginary compassion-e…
Psychology (2 works) · Social Psychology (2 works) · Advertising (1 works) · Business (1 works) · Clinical Psychology (1 works) · Clinical Psychology (1 works) · Communication in Education and Healthcare (1 works) · Compassion (1 works) · Consumer Market Behavior and Pricing (1 works) · Consumer Retail Behavior Studies (1 works)