Gail Forey
Biographic Data
| ID | 206990 |
|---|---|
| NAME | Gail Forey |
| GIVEN NAMES | Gail |
| FAMILY NAME | Forey |
| SIGNATURE | FOREY G |
| AFFILIATIONS | University of Bath |
| ORCID | 0000-0003-4562-942X |
| VERIFIED | Yes |
| TOTAL WORKS | 4 |
| TOTAL CITATIONS | 2 |
| AUTHOR COUNT | 4 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2013 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 1 |
Hospitality Discourse on Social Media: Evaluating Online Complaints and Service Recovery for Luxury Hotels
The number of hotel visitors who post their personal experiences on online hotel review forums after their trips has increased significantly in the digital age. However, there is limited linguistic research that examines 1) how international travelers communicate online to share their negative hotel experiences and 2) how luxury hotel management resolves complaints and regains customer trust. This study examines electronic word-of mouth (eWOM) in…
Margaret Berry: Text analyst, academic, teacher and friend
Preview this article: Margaret Berry, Page 1 of 1 /docserver/preview/fulltext/langct.00036.for-1.gif
A whole school approach to SFL metalanguage and the explicit teaching of language for curriculum learning
The impact of call centre employment on women in India
The market for global business process outsourcing (BPO) is predicted to triple in size by 2020 (NASSCOM ). Such explosive growth has had and will continue to have huge economic benefits for Asia. The benefits are clearly manifest in India and the Philippines, who are both leading offshore outsourcing (O&O) destinations for the BPO industry. In India, this development has resulted in an initiative to increase the number of women in the BPO workfo…
The impact of call centre employment on women in India
The market for global business process outsourcing (BPO) is predicted to triple in size by 2020 (NASSCOM ). Such explosive growth has had and will continue to have huge economic benefits for Asia. The benefits are clearly manifest in India and the Philippines, who are both leading offshore outsourcing (O&O) destinations for the BPO industry. In India, this development has resulted in an initiative to increase the number of women in the BPO workfo…
The impact of call centre employment on women in India
The market for global business process outsourcing (BPO) is predicted to triple in size by 2020 (NASSCOM ). Such explosive growth has had and will continue to have huge economic benefits for Asia. The benefits are clearly manifest in India and the Philippines, who are both leading offshore outsourcing (O&O) destinations for the BPO industry. In India, this development has resulted in an initiative to increase the number of women in the BPO workfo…
A whole school approach to SFL metalanguage and the explicit teaching of language for curriculum learning
Margaret Berry: Text analyst, academic, teacher and friend
Preview this article: Margaret Berry, Page 1 of 1 /docserver/preview/fulltext/langct.00036.for-1.gif
Hospitality Discourse on Social Media: Evaluating Online Complaints and Service Recovery for Luxury Hotels
The number of hotel visitors who post their personal experiences on online hotel review forums after their trips has increased significantly in the digital age. However, there is limited linguistic research that examines 1) how international travelers communicate online to share their negative hotel experiences and 2) how luxury hotel management resolves complaints and regains customer trust. This study examines electronic word-of mouth (eWOM) in…
Business (2 works) · Computer Science (2 works) · Discourse Analysis in Language Studies (2 works) · Marketing (2 works) · Political science (2 works) · Psychology (2 works) · Sociology (2 works) · Tourism (2 works) · Advertising (1 works) · Applied linguistics (1 works)