Geoffrey N Soutar
Biographic Data
| ID | 219460 |
|---|---|
| NAME | Geoffrey N Soutar |
| GIVEN NAMES | Geoffrey N |
| FAMILY NAME | Soutar |
| SIGNATURE | SOUTAR G N |
| AFFILIATIONS | The University of Western Australia |
| ORCID | 0000-0003-1478-788X |
| VERIFIED | Yes |
| TOTAL WORKS | 32 |
| TOTAL CITATIONS | 266 |
| AUTHOR COUNT | 32 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1977 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 8 |
An application of the new visitation paradigm to ecotourism in China
With increasing visits to protected areas, tourism researchers suggest a new visitation paradigm (NVP) and the need for ‘mass park-visitor symbiosis.’ This study adopted the NVP approach to assess the mass symbiosis potential of the Chinese ecotourism market. Data from in-depth interviews were analysed using Leximancer, a computerised qualitative data analysis programme. The results suggest ecotourism in China has the potential to achieve the sym…
Exploring online destination brand advocacy
This paper explores online brand advocacy (OBA) in a tourism destination context. Through a Social Influence Theory lens, it explores the ways in which residents and overseas tourists discuss Australia as a destination brand on social media. By analyzing a big dataset of social media user-generated content (UGC), this study sought to identify the key dimensions evident in positively valenced social media UGC, to see whether these dimensions varie…
Similarity-Attraction Cluster of Outbound Chinese Tourists: Who Belongs There
China has become the number one source market for tourists. This article seeks to understand whether cultural/lifestyle similarity is an important pull factor for Chinese tourists when selecting a destination. Specifically, 205 Chinese tourists were surveyed about their destination choices in relation to the seven most visited outbound destinations. The results from a latent class regression analysis found a similarity-driven segment to exist for…
Covid-19’s impact on the perceived risk of ocean cruising: A best-worst scaling study of Australian consumers
This paper investigates aspects of cruising of most concern to Australian consumers during the COVID-19 pandemic, following the shutdown of cruising globally. Using a mixed-method approach, the study asked cruisers and non-cruisers which of the risks associated with cruising were of most concern. The study found health was the most concerning risk for respondents, regardless of cruising history and, contrary to previous research, cruisers were mo…
A cogwheel model of dynamic capabilities: Evidence from an Australian university
The Australian tertiary education sector has been experiencing transformational change for many years driven by shifts in public policy and funding, emergent competition on an increasingly international scale, a seemingly never‐ending number of universities restructures, and the sudden rise of online teaching forced upon by the global COVID‐19 pandemic. This high level of environmental uncertainty suggests that if universities want to remain comp…
Connecting tourism experience and environmental learning
Numerous studies have claimed that ecotourism experiences promote tourist environmental learning, but little empirical evidence has been provided to substantiate the claim. This study examined ecotourism experiences’ impacts on environmental learning within outbound Chinese tourists, a key international ecotourism market. The samples were collected from 19 bus tours over a 12-month period, with respondents surveyed immediately after their visits …
Exploring personality and fit for garden festivals and parks: A Best-Worst Scaling approach
The current study explores the personality attributes and fit between garden festivals and parks that host them. The research adopted a bottom-up approach, inviting stakeholder participation in six focus groups, two expert panels, a pilot study and three main studies to examine Araluen Botanic Park, Western Australia as well as its Chilli Festival and Tulip Festival. A total of 878 completed surveys were collected. The personality attributes of t…
The effects of anthropomorphism presence and the marketing mix have on retail app continuance use intention
Cruise passengers’ risk reduction strategies in the wake of Covid-19
The COVID-19 pandemic devastated the cruise sector with an initial global shutdown and ongoing patchy resumption, widespread reporting of virus transmission onboard and billions of dollars in economic losses. This study explores how COVID-19 has impacted Australian and UK consumers’ risk perceptions, revealing cruises are no longer considered “safe”. Consumers are more negative about, and less willing to, cruise. Cluster and Leximancer analyses i…
Experiences and value perceptions of an ecotourism trip – an empirical study of outbound Chinese tourists
Ecotourism is a fast-growing tourism sector, but the value of ecotourism trips from tourists’ perspective has seldom been studied, which led to the current study that examined outbound Chinese tourists’ value perceptions of ecotourism trips. Data were collected from Chinese tourists on bus tours to a well-known Australian ecotourism site over an one-year period. The study suggested tourists’ experiences impacted on perceived ecotour value in a nu…
Personal values and the theory of planned behaviour: A study of values and holiday trade-offs in young adults
Fuzzy Logic for Social Simulation Using NetLogo
Fuzzy Logic is a framework particularly useful to formalise and deal with imprecise concepts and statements expressed in natural language. This paper has three related aims. First, it aims to provide a short introduction to the basics of Fuzzy Logic within the context of social simulation. Secondly, it presents a well-documented NetLogo extension that facilitates the use of Fuzzy Logic within NetLogo. Finally, by providing a concrete example, it …
Tourists' strategies: An acculturation approach
The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions
Affective Events Theory suggests customer interactions elicit event appraisals that, in turn, prompt affective reactions in employees. A qualitative diary study was used to examine the daily events and cognitive appraisals that elicit positive emotions during customer service interactions. Thematic analysis of the diary contents of 276 sales employees from a variety of industries (874 positive events) showed helping customers solve their problem …
Schwartz Values Clusters in the United States and China
People differ in the importance they place on values. However, most research has selected a few values and examined their relationships with one or more variable(s) of interest. The current research differs as it examined subgroups of people who differ in the importance they attached to Schwartz's values. Data collected from matched samples of adult international travelers (Study 1) and young adults (Study 2) produced very similar subgroups in th…
Risk, uncertainty and the theory of planned behavior: A tourism example
Travelers’ Currency Conversion Behaviors
Is Schwartz's Value Survey an Interval Scale, and Does It Really Matter
Researchers often assume the numerical ratings approach used to measure values, such as Schwartz's Value Survey (SVS), conforms to an interval scale. Correspondence analysis was used to examine this assumption by analyzing SVS data obtained from four Anglo (Australia, New Zealand, United Kingdom, and United States) and two Asian (South Korea and China) countries. The analysis suggested the SVS did not exhibit the characteristics of an interval sc…
A Socio‐cognitive Perspective of Industry Innovation Initiatives
This article contributes to the emerging theory of industry belief systems and the social construction of innovation by examining how industry actors conceptualise and negotiate industry transformation through the development and diffusion of new technologies. In a qualitative study of innovation in the Australian wool industry, we found that the social construction of industry belief systems and new technologies was an evolutionary process of so…
Value, Satisfaction and Behavioral Intentions in an Adventure Tourism Context
The structure of intraindividual value change
Values are assumed to be relatively stable during adulthood. Yet, little research has examined value stability and change, and there are no studies on the structure of value change. On the basis of S. H. Schwartz's (1992) value theory, the authors propose that the structure of intraindividual value change mirrors the circumplexlike structure of values so that conflicting values change in opposite directions and compatible values change in the sam…
Tourists’ intention to visit a country: The impact of cultural distance
Close to the “edge”: Critical issues for adventure tourism operators
In recent years, there has been explosive growth in adventure tourism, with large numbers of consumers seeking novel, challenging and exciting adventure experiences while on holiday. Specialized adventure operators have emerged to cater for this demand, with a diverse range of commercialized activities now available. Adventure tourism demand is predicted to grow at around 15% per year (Burak, 1998 Burak, P. G. 1998. The nature of adventure in sof…
What individual investors value: Some Australian evidence
“Push‐pull” factors influencing international student destination choice
Examines the factors motivating international student choice of the host country. It describes a “push‐pull” model motivating the student’s desire to seek overseas education and influencing the decision process in selection of a final study destination. Drawing on the findings from research studies undertaken in Indonesia, Taiwan, China and India, the paper examines the factors influencing host country selection and additional research that exami…
The structure of intraindividual value change
Values are assumed to be relatively stable during adulthood. Yet, little research has examined value stability and change, and there are no studies on the structure of value change. On the basis of S. H. Schwartz's (1992) value theory, the authors propose that the structure of intraindividual value change mirrors the circumplexlike structure of values so that conflicting values change in opposite directions and compatible values change in the sam…
Risk, uncertainty and the theory of planned behavior: A tourism example
Value, Satisfaction and Behavioral Intentions in an Adventure Tourism Context
Tourists’ intention to visit a country: The impact of cultural distance
Residents' perceptions on impact of the America's Cup
Tourists' strategies: An acculturation approach
Close to the “edge”: Critical issues for adventure tourism operators
In recent years, there has been explosive growth in adventure tourism, with large numbers of consumers seeking novel, challenging and exciting adventure experiences while on holiday. Specialized adventure operators have emerged to cater for this demand, with a diverse range of commercialized activities now available. Adventure tourism demand is predicted to grow at around 15% per year (Burak, 1998 Burak, P. G. 1998. The nature of adventure in sof…
The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions
Affective Events Theory suggests customer interactions elicit event appraisals that, in turn, prompt affective reactions in employees. A qualitative diary study was used to examine the daily events and cognitive appraisals that elicit positive emotions during customer service interactions. Thematic analysis of the diary contents of 276 sales employees from a variety of industries (874 positive events) showed helping customers solve their problem …
Schwartz Values Clusters in the United States and China
People differ in the importance they place on values. However, most research has selected a few values and examined their relationships with one or more variable(s) of interest. The current research differs as it examined subgroups of people who differ in the importance they attached to Schwartz's values. Data collected from matched samples of adult international travelers (Study 1) and young adults (Study 2) produced very similar subgroups in th…
Cruise passengers’ risk reduction strategies in the wake of Covid-19
The COVID-19 pandemic devastated the cruise sector with an initial global shutdown and ongoing patchy resumption, widespread reporting of virus transmission onboard and billions of dollars in economic losses. This study explores how COVID-19 has impacted Australian and UK consumers’ risk perceptions, revealing cruises are no longer considered “safe”. Consumers are more negative about, and less willing to, cruise. Cluster and Leximancer analyses i…
What individual investors value: Some Australian evidence
Exploring online destination brand advocacy
This paper explores online brand advocacy (OBA) in a tourism destination context. Through a Social Influence Theory lens, it explores the ways in which residents and overseas tourists discuss Australia as a destination brand on social media. By analyzing a big dataset of social media user-generated content (UGC), this study sought to identify the key dimensions evident in positively valenced social media UGC, to see whether these dimensions varie…
Export instability and concentration in the less developed countries
A cogwheel model of dynamic capabilities: Evidence from an Australian university
The Australian tertiary education sector has been experiencing transformational change for many years driven by shifts in public policy and funding, emergent competition on an increasingly international scale, a seemingly never‐ending number of universities restructures, and the sudden rise of online teaching forced upon by the global COVID‐19 pandemic. This high level of environmental uncertainty suggests that if universities want to remain comp…
Experiences and value perceptions of an ecotourism trip – an empirical study of outbound Chinese tourists
Ecotourism is a fast-growing tourism sector, but the value of ecotourism trips from tourists’ perspective has seldom been studied, which led to the current study that examined outbound Chinese tourists’ value perceptions of ecotourism trips. Data were collected from Chinese tourists on bus tours to a well-known Australian ecotourism site over an one-year period. The study suggested tourists’ experiences impacted on perceived ecotour value in a nu…
Is Schwartz's Value Survey an Interval Scale, and Does It Really Matter
Researchers often assume the numerical ratings approach used to measure values, such as Schwartz's Value Survey (SVS), conforms to an interval scale. Correspondence analysis was used to examine this assumption by analyzing SVS data obtained from four Anglo (Australia, New Zealand, United Kingdom, and United States) and two Asian (South Korea and China) countries. The analysis suggested the SVS did not exhibit the characteristics of an interval sc…
Personal values and the theory of planned behaviour: A study of values and holiday trade-offs in young adults
Travelers’ Currency Conversion Behaviors
Consumer Acquisition Patterns for Durable Goods: Australian Evidence
Journal Article Consumer Acquisition Patterns for Durable Goods: Australian Evidence Get access Yvonne Clarke, Yvonne Clarke Search for other works by this author on: Oxford Academic PubMed Google Scholar Geoffrey N. Soutar Geoffrey N. Soutar Search for other works by this author on: Oxford Academic PubMed Google Scholar Journal of Consumer Research, Volume 8, Issue 4, March 1982, Pages 456–460, https://doi.org/10.1086/208887 Published: 01 March …
Export instability and concentration in the less developed countries
The measurement of shop‐floor job satisfaction: The convergent and discriminant validity of the Worker Opinion Survey
The Worker Opinion Survey, developed by Cross (1973), is a useful job satisfaction instrument with many desirable features. However, it has not been validated to any extent. The present paper reports a study which examined the convergent and discriminant validity of the Worker Opinion Survey in relation to the Job Descriptive Index in a variety of ways. The results supported the validity of the Worker Opinion Survey and strengthened its usefulnes…
Consumer Acquisition Patterns for Durable Goods: Australian Evidence
Journal Article Consumer Acquisition Patterns for Durable Goods: Australian Evidence Get access Yvonne Clarke, Yvonne Clarke Search for other works by this author on: Oxford Academic PubMed Google Scholar Geoffrey N. Soutar Geoffrey N. Soutar Search for other works by this author on: Oxford Academic PubMed Google Scholar Journal of Consumer Research, Volume 8, Issue 4, March 1982, Pages 456–460, https://doi.org/10.1086/208887 Published: 01 March …
Banking Industry Employees and Technological Change
The introduction of new technology has been of concern to banking unions but the chances of them effectively influencing such decisions are determined by the importance attached to the issue by members and their willingness to undertake industrial action. This paper reports a study which attempted to examine this issue by investigating union members’ experiences with various types of new technology, their attitudes towards those technologies and …
Residents' perceptions on impact of the America's Cup
The role of perceived risk in the quality-value relationship: A study in a retail environment
Consumer perceived value: The development of a multiple item scale
“Push‐pull” factors influencing international student destination choice
Examines the factors motivating international student choice of the host country. It describes a “push‐pull” model motivating the student’s desire to seek overseas education and influencing the decision process in selection of a final study destination. Drawing on the findings from research studies undertaken in Indonesia, Taiwan, China and India, the paper examines the factors influencing host country selection and additional research that exami…
What individual investors value: Some Australian evidence
Close to the “edge”: Critical issues for adventure tourism operators
In recent years, there has been explosive growth in adventure tourism, with large numbers of consumers seeking novel, challenging and exciting adventure experiences while on holiday. Specialized adventure operators have emerged to cater for this demand, with a diverse range of commercialized activities now available. Adventure tourism demand is predicted to grow at around 15% per year (Burak, 1998 Burak, P. G. 1998. The nature of adventure in sof…
Tourists’ intention to visit a country: The impact of cultural distance
A Socio‐cognitive Perspective of Industry Innovation Initiatives
This article contributes to the emerging theory of industry belief systems and the social construction of innovation by examining how industry actors conceptualise and negotiate industry transformation through the development and diffusion of new technologies. In a qualitative study of innovation in the Australian wool industry, we found that the social construction of industry belief systems and new technologies was an evolutionary process of so…
Value, Satisfaction and Behavioral Intentions in an Adventure Tourism Context
The structure of intraindividual value change
Values are assumed to be relatively stable during adulthood. Yet, little research has examined value stability and change, and there are no studies on the structure of value change. On the basis of S. H. Schwartz's (1992) value theory, the authors propose that the structure of intraindividual value change mirrors the circumplexlike structure of values so that conflicting values change in opposite directions and compatible values change in the sam…
Risk, uncertainty and the theory of planned behavior: A tourism example
Travelers’ Currency Conversion Behaviors
Is Schwartz's Value Survey an Interval Scale, and Does It Really Matter
Researchers often assume the numerical ratings approach used to measure values, such as Schwartz's Value Survey (SVS), conforms to an interval scale. Correspondence analysis was used to examine this assumption by analyzing SVS data obtained from four Anglo (Australia, New Zealand, United Kingdom, and United States) and two Asian (South Korea and China) countries. The analysis suggested the SVS did not exhibit the characteristics of an interval sc…
Schwartz Values Clusters in the United States and China
People differ in the importance they place on values. However, most research has selected a few values and examined their relationships with one or more variable(s) of interest. The current research differs as it examined subgroups of people who differ in the importance they attached to Schwartz's values. Data collected from matched samples of adult international travelers (Study 1) and young adults (Study 2) produced very similar subgroups in th…
The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions
Affective Events Theory suggests customer interactions elicit event appraisals that, in turn, prompt affective reactions in employees. A qualitative diary study was used to examine the daily events and cognitive appraisals that elicit positive emotions during customer service interactions. Thematic analysis of the diary contents of 276 sales employees from a variety of industries (874 positive events) showed helping customers solve their problem …
Tourists' strategies: An acculturation approach
Fuzzy Logic for Social Simulation Using NetLogo
Fuzzy Logic is a framework particularly useful to formalise and deal with imprecise concepts and statements expressed in natural language. This paper has three related aims. First, it aims to provide a short introduction to the basics of Fuzzy Logic within the context of social simulation. Secondly, it presents a well-documented NetLogo extension that facilitates the use of Fuzzy Logic within NetLogo. Finally, by providing a concrete example, it …
Personal values and the theory of planned behaviour: A study of values and holiday trade-offs in young adults
Connecting tourism experience and environmental learning
Numerous studies have claimed that ecotourism experiences promote tourist environmental learning, but little empirical evidence has been provided to substantiate the claim. This study examined ecotourism experiences’ impacts on environmental learning within outbound Chinese tourists, a key international ecotourism market. The samples were collected from 19 bus tours over a 12-month period, with respondents surveyed immediately after their visits …
Exploring personality and fit for garden festivals and parks: A Best-Worst Scaling approach
The current study explores the personality attributes and fit between garden festivals and parks that host them. The research adopted a bottom-up approach, inviting stakeholder participation in six focus groups, two expert panels, a pilot study and three main studies to examine Araluen Botanic Park, Western Australia as well as its Chilli Festival and Tulip Festival. A total of 878 completed surveys were collected. The personality attributes of t…
The effects of anthropomorphism presence and the marketing mix have on retail app continuance use intention
Business (23 works) · Psychology (19 works) · Marketing (15 works) · Political science (15 works) · Geography (14 works) · Computer Science (13 works) · Social Psychology (13 works) · Sociology (13 works) · Advertising (12 works) · Diverse Aspects of Tourism Research (12 works)