Jens Grossklags
Biographic Data
| ID | 269884 |
|---|---|
| NAME | Jens Grossklags |
| GIVEN NAMES | Jens |
| FAMILY NAME | Grossklags |
| SIGNATURE | GROSSKLAGS J |
| AFFILIATIONS | Technical University of Munich |
| ORCID | 0000-0003-1093-1282 |
| VERIFIED | Yes |
| TOTAL WORKS | 11 |
| TOTAL CITATIONS | 16 |
| AUTHOR COUNT | 11 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2005 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
Governing Credit in the Digital Age: Public Perceptions and Engagement in China's Credit Systems
There is a global trend toward embedding personal credit systems and their scoring mechanisms within broader governance infrastructures. A prominent and controversial example is China's Social Credit System (SCS), which plays a central role in the country's data‐driven financial and social governance. This study examines how Chinese citizens conceptualize “credit” and “social credit” and to what extent they engage with various personal credit sys…
Citizen Involvement in Algorithmic Regulation: How Awareness and Participation Shape Public Opinion, Civic Behaviors, and Social Trust
Algorithmic regulation systems are increasingly used in state‐led efforts to incentivize civic behaviors. They remain highly controversial, partly because citizens’ opinions of and behavioral responses to them are still poorly understood. Local government‐run Social Credit Systems (SCS) in China represent the most large‐scale examples of algorithmic regulation to date. Their fragmented implementation across Chinese cities presents a unique opport…
Service selection and switching decisions: User behavior in high-interoperability environments
Current legislation and market dynamics require and encourage systems to become more open and interoperable. Given this shift, the challenge arises as to how service providers can navigate such environments and whether and how known platform economics are affected by that change. In this context, our work investigates behavior when users interact with services in highly interoperable environments, examining the influence of service attributes and…
Unlocking personal data from online services: User studies on data export experiences and data transfer scenarios
In recent years, online services have started to make personal data of users more accessible by offering dedicated ways of exporting data. The introduction of download portals is associated with increasing demands by privacy regulations regarding the rights of users, such as the Right of Access (Art. 15) and the Right to Data Portability (Art. 20) of the European Union's General Data Protection Regulation (GDPR). These rights aim to empower users…
On the transparency of the credit reporting system in China
In recent years, credit reporting agencies are under pressure to reform themselves to reach higher levels of transparency. In this context, the critically considered digitally-implemented credit reporting system in China—the Chinese Social Credit System (SCS)—is of particular interest. Compared to traditional credit reporting systems, the SCS has a wider range of goals, including enhancing social control, establishing a state-defined notion of tr…
China's corporate credit reporting system: A comparison with the United States and Germany
Corporate credit reporting (CCR), which aims at increasing trust in corporates, constitutes an intriguing, yet understudied set of regulatory institutions as it is both a regulatory object and subject at the same time. Differences in national CCR systems pose challenges for multinational companies and have increasingly become a subject of international conflicts on regulatory standards. In this context, the case of China deserves special attentio…
Social Control in the Digital Transformation of Society: A Case Study of the Chinese Social Credit System
The Chinese social credit system (SCS) is a digital sociotechnical credit system that rewards and sanctions the economic and social behaviors of individuals and companies. This article uses classic social-control theories-the shaming theory and the labeling theory-to analyze the SCS, thereby contributing to a better understanding of the Chinese social-control approach to the digital transformation of society. Our research relies not only on gover…
Should users participate in governing social media? Philosophical and technical considerations of democratic social media
In recent years, a plethora of well-known data scandals has led to calls for alternative forms of social media governance. What challenges of institutional design would have to be met for developing meaningful democratic governance structures for a social media platform? Intertwining philosophical and technological considerations, this article explores the possibility and feasibility of democratically governed social media. We focus on the necess…
Devising Effective Policies for Bug-Bounty Platforms and Security Vulnerability Discovery
Bug-bounty programs have the potential to harvest the effort and diverse knowledge of thousands of independent security researchers, but running them at scale is challenging due to misaligned incentives and misallocation of effort. In our research, we discuss these challenges in detail and present relevant empirical data. We develop an economic framework consisting of two models that focus on evaluating different policies for improving the effect…
Young adults' online participation behaviors: An exploratory study of web 2.0 use for political engagement
Recent initiatives by the United States government are seeking to enhance the transparency and openness of its decision finding processes. At the same time, increased use of interactive web and social media technologies as well as the integration with online social networking platforms suggests that citizens have unprecedented access to government representatives. In this paper, we report results from an exploratory usability study involving aver…
Privacy and rationality in individual decision making
Traditional theory suggests consumers should be able to manage their privacy. Yet, empirical and theoretical research suggests that consumers often lack enough information to make privacy-sensitive decisions and, even with sufficient information, are likely to trade off long-term privacy for short-term benefits
Young adults' online participation behaviors: An exploratory study of web 2.0 use for political engagement
Recent initiatives by the United States government are seeking to enhance the transparency and openness of its decision finding processes. At the same time, increased use of interactive web and social media technologies as well as the integration with online social networking platforms suggests that citizens have unprecedented access to government representatives. In this paper, we report results from an exploratory usability study involving aver…
China's corporate credit reporting system: A comparison with the United States and Germany
Corporate credit reporting (CCR), which aims at increasing trust in corporates, constitutes an intriguing, yet understudied set of regulatory institutions as it is both a regulatory object and subject at the same time. Differences in national CCR systems pose challenges for multinational companies and have increasingly become a subject of international conflicts on regulatory standards. In this context, the case of China deserves special attentio…
Social Control in the Digital Transformation of Society: A Case Study of the Chinese Social Credit System
The Chinese social credit system (SCS) is a digital sociotechnical credit system that rewards and sanctions the economic and social behaviors of individuals and companies. This article uses classic social-control theories-the shaming theory and the labeling theory-to analyze the SCS, thereby contributing to a better understanding of the Chinese social-control approach to the digital transformation of society. Our research relies not only on gover…
Privacy and rationality in individual decision making
Traditional theory suggests consumers should be able to manage their privacy. Yet, empirical and theoretical research suggests that consumers often lack enough information to make privacy-sensitive decisions and, even with sufficient information, are likely to trade off long-term privacy for short-term benefits
Young adults' online participation behaviors: An exploratory study of web 2.0 use for political engagement
Recent initiatives by the United States government are seeking to enhance the transparency and openness of its decision finding processes. At the same time, increased use of interactive web and social media technologies as well as the integration with online social networking platforms suggests that citizens have unprecedented access to government representatives. In this paper, we report results from an exploratory usability study involving aver…
Devising Effective Policies for Bug-Bounty Platforms and Security Vulnerability Discovery
Bug-bounty programs have the potential to harvest the effort and diverse knowledge of thousands of independent security researchers, but running them at scale is challenging due to misaligned incentives and misallocation of effort. In our research, we discuss these challenges in detail and present relevant empirical data. We develop an economic framework consisting of two models that focus on evaluating different policies for improving the effect…
Should users participate in governing social media? Philosophical and technical considerations of democratic social media
In recent years, a plethora of well-known data scandals has led to calls for alternative forms of social media governance. What challenges of institutional design would have to be met for developing meaningful democratic governance structures for a social media platform? Intertwining philosophical and technological considerations, this article explores the possibility and feasibility of democratically governed social media. We focus on the necess…
Social Control in the Digital Transformation of Society: A Case Study of the Chinese Social Credit System
The Chinese social credit system (SCS) is a digital sociotechnical credit system that rewards and sanctions the economic and social behaviors of individuals and companies. This article uses classic social-control theories-the shaming theory and the labeling theory-to analyze the SCS, thereby contributing to a better understanding of the Chinese social-control approach to the digital transformation of society. Our research relies not only on gover…
On the transparency of the credit reporting system in China
In recent years, credit reporting agencies are under pressure to reform themselves to reach higher levels of transparency. In this context, the critically considered digitally-implemented credit reporting system in China—the Chinese Social Credit System (SCS)—is of particular interest. Compared to traditional credit reporting systems, the SCS has a wider range of goals, including enhancing social control, establishing a state-defined notion of tr…
China's corporate credit reporting system: A comparison with the United States and Germany
Corporate credit reporting (CCR), which aims at increasing trust in corporates, constitutes an intriguing, yet understudied set of regulatory institutions as it is both a regulatory object and subject at the same time. Differences in national CCR systems pose challenges for multinational companies and have increasingly become a subject of international conflicts on regulatory standards. In this context, the case of China deserves special attentio…
Service selection and switching decisions: User behavior in high-interoperability environments
Current legislation and market dynamics require and encourage systems to become more open and interoperable. Given this shift, the challenge arises as to how service providers can navigate such environments and whether and how known platform economics are affected by that change. In this context, our work investigates behavior when users interact with services in highly interoperable environments, examining the influence of service attributes and…
Unlocking personal data from online services: User studies on data export experiences and data transfer scenarios
In recent years, online services have started to make personal data of users more accessible by offering dedicated ways of exporting data. The introduction of download portals is associated with increasing demands by privacy regulations regarding the rights of users, such as the Right of Access (Art. 15) and the Right to Data Portability (Art. 20) of the European Union's General Data Protection Regulation (GDPR). These rights aim to empower users…
Citizen Involvement in Algorithmic Regulation: How Awareness and Participation Shape Public Opinion, Civic Behaviors, and Social Trust
Algorithmic regulation systems are increasingly used in state‐led efforts to incentivize civic behaviors. They remain highly controversial, partly because citizens’ opinions of and behavioral responses to them are still poorly understood. Local government‐run Social Credit Systems (SCS) in China represent the most large‐scale examples of algorithmic regulation to date. Their fragmented implementation across Chinese cities presents a unique opport…
Governing Credit in the Digital Age: Public Perceptions and Engagement in China's Credit Systems
There is a global trend toward embedding personal credit systems and their scoring mechanisms within broader governance infrastructures. A prominent and controversial example is China's Social Credit System (SCS), which plays a central role in the country's data‐driven financial and social governance. This study examines how Chinese citizens conceptualize “credit” and “social credit” and to what extent they engage with various personal credit sys…
Business (8 works) · Computer Science (7 works) · Political science (6 works) · Internet privacy (5 works) · Public relations (5 works) · China (4 works) · China's Socioeconomic Reforms and Governance (4 works) · Law (4 works) · Privacy, Security, and Data Protection (4 works) · Computer security (3 works)