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Social Control in the Digital Transformation of Society

A Case Study of the Chinese Social Credit System

Bibliographic Data

ID5934546
AuthorsMo Chen (0000-0002-9898-8082, Technical University of Munich, corresponding author), Jens Grossklags (0000-0003-1093-1282, Technical University of Munich)
Year2022
Volume11
Issue6
Pages229
Publication date2022-05-24
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocial Sciences (JOURNAL)
Journal identifiersISSN: 2076-0760 • E-ISSN: 2076-0760
PublisherMDPI AG (PUBLISHER • IT)
DOI10.3390/socsci11060229
OpenAlexW4281479879
LanguageEN
Citations received9
References cited69

The Chinese social credit system (SCS) is a digital sociotechnical credit system that rewards and sanctions the economic and social behaviors of individuals and companies. This article uses classic social-control theories-the shaming theory and the labeling theory-to analyze the SCS, thereby contributing to a better understanding of the Chinese social-control approach to the digital transformation of society. Our research relies not only on government documents and media reports, but also on first-hand data collected from in-depth interviews conducted in China. We found that the perceived effectiveness of the shaming and labeling mechanisms is enhanced by the design of the SCS framework and the assistance of digital technology but weakened by a lack of transparency and questionable justification criteria, as well as privacy and fairness concerns

Business · China · Control (management · Digital transformation · Economics · Government (linguistics · Internet privacy · Knowledge management · Political science · Public economics · Public relations · Sanctions · Social control · Social media · Social science · Sociology · Sociotechnical system · Theory of planned behavior · Transparency (behavior · China's Socioeconomic Reforms and Governance · Computer Science · Law · Privacy, Security, and Data Protection · Taxation and Compliance Studies

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Unique citing works9
Citations per year3
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 9

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