Jithendran Kokkranikal
Biographic Data
| ID | 282358 |
|---|---|
| NAME | Jithendran Kokkranikal |
| GIVEN NAMES | Jithendran |
| FAMILY NAME | Kokkranikal |
| SIGNATURE | KOKKRANIKAL J |
| AFFILIATIONS | University of Greenwich |
| ORCID | 0000-0003-0103-562X |
| VERIFIED | Yes |
| TOTAL WORKS | 9 |
| TOTAL CITATIONS | 17 |
| AUTHOR COUNT | 9 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2002 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 2 |
Organisational resilience and recovery of tour operators: Towards a challenge-metamorphosis model
This study proposes the Challenge Metamorphosis Model (CMM) to understand the resilience and recovery of tour operators following the COVID-19 pandemic. CMM builds on challenges, crisis management, and resilience strategies to understand how businesses evolve or undergo a metamorphosis following disruptive external events. Twenty-five semi-structured interviews were carried out among Indian tour operators to understand the challenges they faced d…
Too many barriers to overcome? Career challenges of women in the UK hospitality industry
Women face numerous challenges in building a successful career. The hospitality industry exemplifies workplaces where women find progressing careers to senior management very challenging. This paper explores barriers to women's career progression in the hospitality industry in the United Kingdom (UK). The study analyses the views of women in management positions in the UK hospitality industry on challenges they face in career progression. The fin…
Gastronomy tourism experiences: The cooking classes of Cinque Terre
Gastronomy tourism is a niche area of heritage tourism and attending cooking classes to learn about and engage in food preparation is a popular form of gastronomy tourism. Many cooking schools have come up in tourist destinations all over the world in many forms such as part of homestay accommodation, home-based cooking classes, professional culinary schools and small restaurants offering cooking lessons along with dining. This study aims to expl…
Understanding British and Danish sailing tourism markets: An analysis based on Kano's Evaluation Matrix
Sailing tourism is deemed to be a significant tourism activity and economic contributor. Without an adequate assessment of the impact of marina attributes on tourist satisfaction, sailing destinations may not be able to map out successful marketing strategies and effectively increase destination attractiveness. Therefore, this research examined the marina attributes that impact the satisfaction of British and Danish sailing tourists, by adopting …
Career Advancement for Women in the British Hospitality Industry: The Enabling Factors
Women are historically under-represented in senior management positions in almost all industries. Despite the UK hospitality industry being a major employer of women, there is a clear lack of women in management positions. This research aims to gain insight into the factors enabling women to access senior positions in the UK hospitality industry. Using the gendered organizations perspective, the study analyses female managers' perceptions about t…
From history to reality - engaging with visitors in the Imperial War Museum (North)
This paper is about visitor engagement in a museum, with reference to the Imperial War Museum (IWM) (North). Modern museums can be considered part of the leisure industry, and are increasingly subject to financial and marketing considerations which, rightly, put the visitor at the centre of their thinking and planning. Facilitating visitor engagement is an important factor in ensuring the smooth delivery of a museum's core aims. It is also key to…
Tourism and India: A critical introduction
Review of Tourism and India: a critical introduction, edited by Kevin Hannam and Anya Diekmann, London, Routledge, 2011, xx + 161 pp., £80.00 (hbk), ISBN 978-0-415-55729-0/£75.00 (ebk), ISBN 978-0-203-86878-2
Cultural diversity in hospitality work
Purpose The purpose of this paper is to address the growing importance of migrant workers to the hospitality industry of peripheral locations in the UK. Design/methodology/approach The paper draws on data collected through in‐depth surveys of and focus group discussions with migrant workers in hotels in three peripheral locations in the UK. Findings Findings point to varied experiences for international workers in terms of recruitment and selecti…
Human resources development for tourism in rural communities: A case study of Kerala
Considering the relative backwardness of rural areas, human resources development (HRD) seems to have a very important role in rural tourism development. However, tourism HRD in rural communities is affected by a number of drawbacks. In the absence of any significant private sector presence, especially during initial stages, the public sector need to take the initiative in equipping and empowering the local community to meaningfully participate i…
Career Advancement for Women in the British Hospitality Industry: The Enabling Factors
Women are historically under-represented in senior management positions in almost all industries. Despite the UK hospitality industry being a major employer of women, there is a clear lack of women in management positions. This research aims to gain insight into the factors enabling women to access senior positions in the UK hospitality industry. Using the gendered organizations perspective, the study analyses female managers' perceptions about t…
Gastronomy tourism experiences: The cooking classes of Cinque Terre
Gastronomy tourism is a niche area of heritage tourism and attending cooking classes to learn about and engage in food preparation is a popular form of gastronomy tourism. Many cooking schools have come up in tourist destinations all over the world in many forms such as part of homestay accommodation, home-based cooking classes, professional culinary schools and small restaurants offering cooking lessons along with dining. This study aims to expl…
From history to reality - engaging with visitors in the Imperial War Museum (North)
This paper is about visitor engagement in a museum, with reference to the Imperial War Museum (IWM) (North). Modern museums can be considered part of the leisure industry, and are increasingly subject to financial and marketing considerations which, rightly, put the visitor at the centre of their thinking and planning. Facilitating visitor engagement is an important factor in ensuring the smooth delivery of a museum's core aims. It is also key to…
Understanding British and Danish sailing tourism markets: An analysis based on Kano's Evaluation Matrix
Sailing tourism is deemed to be a significant tourism activity and economic contributor. Without an adequate assessment of the impact of marina attributes on tourist satisfaction, sailing destinations may not be able to map out successful marketing strategies and effectively increase destination attractiveness. Therefore, this research examined the marina attributes that impact the satisfaction of British and Danish sailing tourists, by adopting …
Human resources development for tourism in rural communities: A case study of Kerala
Considering the relative backwardness of rural areas, human resources development (HRD) seems to have a very important role in rural tourism development. However, tourism HRD in rural communities is affected by a number of drawbacks. In the absence of any significant private sector presence, especially during initial stages, the public sector need to take the initiative in equipping and empowering the local community to meaningfully participate i…
Human resources development for tourism in rural communities: A case study of Kerala
Considering the relative backwardness of rural areas, human resources development (HRD) seems to have a very important role in rural tourism development. However, tourism HRD in rural communities is affected by a number of drawbacks. In the absence of any significant private sector presence, especially during initial stages, the public sector need to take the initiative in equipping and empowering the local community to meaningfully participate i…
Cultural diversity in hospitality work
Purpose The purpose of this paper is to address the growing importance of migrant workers to the hospitality industry of peripheral locations in the UK. Design/methodology/approach The paper draws on data collected through in‐depth surveys of and focus group discussions with migrant workers in hotels in three peripheral locations in the UK. Findings Findings point to varied experiences for international workers in terms of recruitment and selecti…
Tourism and India: A critical introduction
Review of Tourism and India: a critical introduction, edited by Kevin Hannam and Anya Diekmann, London, Routledge, 2011, xx + 161 pp., £80.00 (hbk), ISBN 978-0-415-55729-0/£75.00 (ebk), ISBN 978-0-203-86878-2
From history to reality - engaging with visitors in the Imperial War Museum (North)
This paper is about visitor engagement in a museum, with reference to the Imperial War Museum (IWM) (North). Modern museums can be considered part of the leisure industry, and are increasingly subject to financial and marketing considerations which, rightly, put the visitor at the centre of their thinking and planning. Facilitating visitor engagement is an important factor in ensuring the smooth delivery of a museum's core aims. It is also key to…
Career Advancement for Women in the British Hospitality Industry: The Enabling Factors
Women are historically under-represented in senior management positions in almost all industries. Despite the UK hospitality industry being a major employer of women, there is a clear lack of women in management positions. This research aims to gain insight into the factors enabling women to access senior positions in the UK hospitality industry. Using the gendered organizations perspective, the study analyses female managers' perceptions about t…
Understanding British and Danish sailing tourism markets: An analysis based on Kano's Evaluation Matrix
Sailing tourism is deemed to be a significant tourism activity and economic contributor. Without an adequate assessment of the impact of marina attributes on tourist satisfaction, sailing destinations may not be able to map out successful marketing strategies and effectively increase destination attractiveness. Therefore, this research examined the marina attributes that impact the satisfaction of British and Danish sailing tourists, by adopting …
Too many barriers to overcome? Career challenges of women in the UK hospitality industry
Women face numerous challenges in building a successful career. The hospitality industry exemplifies workplaces where women find progressing careers to senior management very challenging. This paper explores barriers to women's career progression in the hospitality industry in the United Kingdom (UK). The study analyses the views of women in management positions in the UK hospitality industry on challenges they face in career progression. The fin…
Gastronomy tourism experiences: The cooking classes of Cinque Terre
Gastronomy tourism is a niche area of heritage tourism and attending cooking classes to learn about and engage in food preparation is a popular form of gastronomy tourism. Many cooking schools have come up in tourist destinations all over the world in many forms such as part of homestay accommodation, home-based cooking classes, professional culinary schools and small restaurants offering cooking lessons along with dining. This study aims to expl…
Organisational resilience and recovery of tour operators: Towards a challenge-metamorphosis model
This study proposes the Challenge Metamorphosis Model (CMM) to understand the resilience and recovery of tour operators following the COVID-19 pandemic. CMM builds on challenges, crisis management, and resilience strategies to understand how businesses evolve or undergo a metamorphosis following disruptive external events. Twenty-five semi-structured interviews were carried out among Indian tour operators to understand the challenges they faced d…
Business (7 works) · Political science (7 works) · Tourism (7 works) · Diverse Aspects of Tourism Research (6 works) · Marketing (6 works) · Economics (4 works) · Hospitality and Tourism Education (4 works) · Public relations (4 works) · Sociology (4 works) · Advertising (3 works)