J Ignacio Criado Grande
Datos Biográficos
| ID | 3500175 |
|---|---|
| NOMBRE | J Ignacio Criado Grande |
| NOMBRES | J Ignacio Criado |
| APELLIDO | Grande |
| FIRMA | GRANDE J I C |
| AFILIACIONES | Universidad Autónoma de Madrid |
| ORCID | 0000-0002-9184-9696 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 35 |
| TOTAL DE CITAS | 177 |
| TOTAL COMO AUTOR | 34 |
| TOTAL COMO EDITOR | 1 |
| PRIMER AÑO DE PUBLICACIÓN | 2009 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2026 |
| ÍNDICE H | 6 |
AI‐Ready Bureaucracies? Assessing Capacity‐Building Approaches in European National AI Strategies
The global expansion of Artificial Intelligence (AI) strategies is reshaping expectations about state capacity, yet the role of civil servants in this transition remains insufficiently theorized. This study examines how EU Member States address the civil service workforce in their national AI strategies, employing content and cluster analysis and comparing national approaches with guidance from EU institutions. Findings reveal that most strategie…
Determinants of Public Sector Innovation
This article examines the effective adoption of innovation at the local level of government. Despite technological advancements and societal challenges having amplified the transformative role of local governments, the conditions for successfully developing innovation remain unclear. Applying the comparative perspective based on the Most Different Systems Design (MDSD) logic, and mixed methods, this study identifies three distinct innovation stra…
Does personality matter in social media? An approach to factors influencing citizen-given importance towards use by public administrations
Citizens' personality affects how public administrations social media use is valued. • Openness, agreeableness and conscientiousness positively affect citizen perceptions. • Neuroticism and extraversion negatively affect citizen perceptions. • Age, gender and trust in government moderate some effects of personality traits. • Governments might improve communications by enabling detection of personality
Two decades of public sector innovation
Scholarly attention in innovation in the public sector is growing rapidly, provoking analytical complexity. We developed a systematic literature review about Public Sector Innovation (PSI), analysing 169 articles published between 2001 and 2021, using PRISMA. We present a comprehensive approach to PSI testing and empirically develop an analytical framework based on the most common combinations of the studied dimensions. Additionally, we propose t…
Analysing public sector innovation in local governments. an empirical assessment of Spanish city councils
Evidence from both surveys and interviews exist to study the fundamental dimensions of public sector innovation (PSI). In this article, these dimensions are tailored to acknowledge the distinctive features of the public sector and to measure PSI in local governments. These dimensions encompass the level of novelty, complexity, breadth, and value of PSI. They are systematically gauged through a survey administered to PSI managers within Spanish lo…
Artificial intelligence and public administration
Artificial Intelligence (AI) has become one of the most prominent topics in public policy and administration studies over the last years. Despite the attention to AI in this field isn’t entirely new, the universality of these group of technologies has radically increased the attention of scholars around the globe. This expansion of AI in the public sector entails the exploration of renovated foundations of analysis, not only to understand the nov…
Public Sector Innovation Ecosystems
Based on a literature review, the article proposes a theoretical articulation integrating the innovation subfields of service innovation, social innovation, and public sector innovation. The results revealed a theoretical-methodological research gap regarding the system that mobilizes a set of dimensions for collaborative creation of innovations that generate public value for society, which was conceptualized as public sector innovation ecosystem…
Inteligencia Artificial en el Sector Público latinoamericano. Estudio Comparado a partir de la Carta Iberoamericana de Inteligencia Artificial en la Administración Pública
Durante los últimos años, la Inteligencia Artificial (IA) ha permeado diferentes gobiernos y administraciones públicas, también dentro del ámbito latinoamericano. En 2023 se aprobó la Carta Iberoamericana de Inteligencia en la Administración Pública, proceso durante el cual se realizó un cuestionario a todos los responsables nacionales de servicio civil o modernización administrativa, respecto a la situación de la IA dentro de sus administracione…
Sospecho que el ordenador se equivocó. Comentario a Mark Coeckelbergh, Filosofía Política de la Inteligencia Artificial

Contrasting the Perception of Open Government among Public Officials
Open Government (OG) is an increasingly used term in public administrations. Public sector managers seem to be interested in modernizing their public management models and find OG strategies a means to respond to increasing citizen demands for transparency, participation, and collaboration in public affairs. Specifically, the broad scope of this term seems to have produced an assortment of what public managers understand as OG. This research is a…
Hacia la madurez de los portales de datos públicos abiertos en el sector público. Un análisis comparado del nivel local de gobierno en España
Open public data portals have become one of the main technologies of public administrations for the exercise of transparency, accountability, citizen participation and co-production of public services. Few empirical studies have analyzed on a large scale the use of these platforms considering their multidimensional nature. This research offers an empirical analysis of how these technological artifacts are being used at the Spanish local level. An…
Analyzing open government policy adoption through the multiple streams framework
Open government is expected to promote important changes related to transparency, participation, and collaboration in the public sector. This article analyzes the open government policy-making process in Madrid. In order to explain the adoption process of open government as a public policy, this study uses the “multiple streams framework,” originally developed by Kingdon and recently elaborated on by Zahariadis and Herweg et al. Our empirical dat…
Tecnologías y políticas sociales en América Latina
En la siguiente entrevista, el Dr. J. Ignacio Criado es entrevistado por el Dr. Xavier Barragán. Plantea que la consolidación de la digitalización y las tecnologías en las Administraciones públicas, en especial desde el año 2020 a la actualidad, contrasta con la ausencia de estudios que evidencien la manera en la que las TIC influyen en la agenda y elaboración de políticas sociales como la telemedicina y la asistencia a grupos vulnerables. Asimis…
Technological frames, CIOs, and Artificial Intelligence in public administration
Artificial Intelligence (AI) policies and strategies have been designed and adopted in the public sector during the last few years, with Chief Information Officers (CIOs) playing a key role. Using socio-cognitive and institutional approaches on Information Technologies (ITs) in (public) organizations, we consider that the assumptions, expectations, and knowledge (technological frames) of those in charge (CIOs) of designing AI strategies are guidi…
Public Innovation and Living Labs in Action
This article studies innovation (living) labs (or i-labs), an emergent trend in public management oriented to transform public sector organizations. To do so, this article reviews the most recent literature in public innovation and i-labs. The objective is comparatively analyse the functioning of public innovation labs through two case studies in Spain and Brazil. The article uses qualitative methods, have an exploratory nature, and aims to asses…
Virtually In-Person
Virtually In
Introduction to the special issue on Social Media and Government
Revisiting social media institutionalization in government. An empirical analysis of barriers
Social media have become a common organizational resource of governments and public administrations in different contexts. Previous authors have stated that social media institutionalization encompasses a process including stages from experimentation to complete command of the innovation. However, an understanding of barriers to social media institutionalization in public administration needs to be developed. In this article we focus on exploring…
Feminist perspectives to artificial intelligence
Artificial Intelligence (AI) is a disruptive technology that has gained interest among scholars, politicians, public servants, and citizens. In the debates on its advantages and risks, issues related to gender have arisen. In some cases, AI approaches depict a tool to promote gender equality, and in others, a contribution to perpetuating discrimination and biases. We develop a theoretical and analytical framework, combining the literature on tech…
Delivering public services through social media in European local governments. An interpretative framework using semantic algorithms
Social media adoption by public administrations is usually related to the promotion of transparency, participation and collaboration. However, less attention has been paid to the utilisation of social media for public service delivery. Hence, this paper explores what strategies of use local governments are employing to create content on social media. To do so, our study re-elaborates a well-known interpretative framework of social media interacti…
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Inteligencia Artificial (y Administración Pública)
Los algoritmos y la Inteligencia Artificial (IA) en el sector público se están adoptando en diferentes contextos. Conceptualmente, todavía no están claras las implicaciones de la IA y los algoritmos en las administraciones públicas. Sin embargo, diferentes organizaciones internacionales han definido una serie de principios éticos y cuestiones legales a tener en cuenta. Las instituciones de la Unión Europea se han convertido en el actor clave para…
Chief information officers’ perceptions about artificial intelligence
This article presents a study about artificial intelligence (AI) policy based on the perceptions, expectations, and challenges/opportunities given by chief information officers (CIOs). In general, publications about AI in the public sector relies on experiences, cases, ideas, and results from the private sector. Our study stands out from the need of defining a distinctive approach to AI in the public sector, gathering primary (and comparative) da…
User roles for emergency management in social media
Assessing the public policy-cycle framework in the age of artificial intelligence
Government innovation through social media
Delivering public services through social media in European local governments. An interpretative framework using semantic algorithms
Social media adoption by public administrations is usually related to the promotion of transparency, participation and collaboration. However, less attention has been paid to the utilisation of social media for public service delivery. Hence, this paper explores what strategies of use local governments are employing to create content on social media. To do so, our study re-elaborates a well-known interpretative framework of social media interacti…
Assessing the public policy-cycle framework in the age of artificial intelligence
Algorithmic transparency and bureaucratic discretion
The governance of public sector organizations has been challenged by the growing adoption and use of Artificial Intelligence (AI) systems and algorithms. Algorithmic transparency, conceptualized here using the dimensions of accessibility and explainability, fosters the appraisal of algorithms’ footprint in decisions of public agencies, and should include impacts on civil servants’ work. However, although discretion will not disappear, AI innovati…
Technological frames, CIOs, and Artificial Intelligence in public administration
Artificial Intelligence (AI) policies and strategies have been designed and adopted in the public sector during the last few years, with Chief Information Officers (CIOs) playing a key role. Using socio-cognitive and institutional approaches on Information Technologies (ITs) in (public) organizations, we consider that the assumptions, expectations, and knowledge (technological frames) of those in charge (CIOs) of designing AI strategies are guidi…
Revisiting social media institutionalization in government. An empirical analysis of barriers
Social media have become a common organizational resource of governments and public administrations in different contexts. Previous authors have stated that social media institutionalization encompasses a process including stages from experimentation to complete command of the innovation. However, an understanding of barriers to social media institutionalization in public administration needs to be developed. In this article we focus on exploring…
Feminist perspectives to artificial intelligence
Artificial Intelligence (AI) is a disruptive technology that has gained interest among scholars, politicians, public servants, and citizens. In the debates on its advantages and risks, issues related to gender have arisen. In some cases, AI approaches depict a tool to promote gender equality, and in others, a contribution to perpetuating discrimination and biases. We develop a theoretical and analytical framework, combining the literature on tech…
Las administraciones públicas en la era del gobierno abierto. Gobernanza inteligente para un cambio de paradigma en la gestión pública
Management of public administrations is in a process of transformation, as also occurs in other political dimensions, within a context of change in the technological base of our societies. This article offers a theoretical approach, as well as empirical evidence, regarding recent moves in contemporary public management derived from the adoption, use, and diffusion of social media technologies in public organizations. This article supports the ide…
Europeanization of eGovernment policy. Institutional mechanisms and implications for public sector innovation
Do European Union (EU) institutions shape national eGovernment policies and strategies? Is there a process of eGovernment Europeanization in operation? If so, what are the most relevant Europeanization mechanisms within this policy field? How do they work in institutional terms and what are their implications for public sector innovation? These are some of the key questions this paper addresses. To date, national eGovernment strategies and polici…
Artificial intelligence and public administration
Artificial Intelligence (AI) has become one of the most prominent topics in public policy and administration studies over the last years. Despite the attention to AI in this field isn’t entirely new, the universality of these group of technologies has radically increased the attention of scholars around the globe. This expansion of AI in the public sector entails the exploration of renovated foundations of analysis, not only to understand the nov…
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
User roles for emergency management in social media
Comunicando datos masivos del sector público local en redes sociales. Análisis de sentimiento en Twitter
The rapid adoption of social media by public administrations deserves attention from the side of institutional information and communication. One of the points recently identified is the tone used by public sector organizations to deliver their messages, as it may encourage citizen collaboration and participation. This paper explores the tone that Spanish city councils with more than 50,000 inhabitants are using in their social media profiles. Th…
Different perceptions, different open government strategies
Open government has become a research trend among e-government scholars around the world. However, most research in this field has focused on national policies and the implementation thereof. Typically, this is related to Open Government (OG) ecosystems, data, policies and models, yet very little attention has been paid to the most basic level: the municipal/local level. The purpose of this research paper is to fill this gap. We based our researc…
Estrategias y realidades en la difusión de las redes sociales en las administraciones públicas. Análisis desde una perspectiva institucionalista
Este estudio pretende responder a varias preguntas de investigación en relación con el desarrollo de las herramientas Web 2.0 en la administración pública: ¿Cuáles son las principales estrategias planteadas para el fomento de las redes sociales? ¿Cuál es el nivel de desarrollo en el proceso de implementación de las redes sociales? ¿Cuál es el papel de las instituciones en las dinámicas de difusión tecnológica asociadas a las redes sociales dentro…
Analysing public sector innovation in local governments. an empirical assessment of Spanish city councils
Evidence from both surveys and interviews exist to study the fundamental dimensions of public sector innovation (PSI). In this article, these dimensions are tailored to acknowledge the distinctive features of the public sector and to measure PSI in local governments. These dimensions encompass the level of novelty, complexity, breadth, and value of PSI. They are systematically gauged through a survey administered to PSI managers within Spanish lo…
Inteligencia Artificial en el Sector Público latinoamericano. Estudio Comparado a partir de la Carta Iberoamericana de Inteligencia Artificial en la Administración Pública
Durante los últimos años, la Inteligencia Artificial (IA) ha permeado diferentes gobiernos y administraciones públicas, también dentro del ámbito latinoamericano. En 2023 se aprobó la Carta Iberoamericana de Inteligencia en la Administración Pública, proceso durante el cual se realizó un cuestionario a todos los responsables nacionales de servicio civil o modernización administrativa, respecto a la situación de la IA dentro de sus administracione…
Analyzing open government policy adoption through the multiple streams framework
Open government is expected to promote important changes related to transparency, participation, and collaboration in the public sector. This article analyzes the open government policy-making process in Madrid. In order to explain the adoption process of open government as a public policy, this study uses the “multiple streams framework,” originally developed by Kingdon and recently elaborated on by Zahariadis and Herweg et al. Our empirical dat…
Inteligencia Artificial (y Administración Pública)
Los algoritmos y la Inteligencia Artificial (IA) en el sector público se están adoptando en diferentes contextos. Conceptualmente, todavía no están claras las implicaciones de la IA y los algoritmos en las administraciones públicas. Sin embargo, diferentes organizaciones internacionales han definido una serie de principios éticos y cuestiones legales a tener en cuenta. Las instituciones de la Unión Europea se han convertido en el actor clave para…
Interoperability of e Government for Building Intergovernmental Integration in the European Union
This article investigates the interoperability of eGovernment policy in the European Union (EU). Are the EU institutions building up regional integration through the interoperability of eGovernment policy? To address this issue, the article analyzes the evolution of interoperability policy making from its inception in 1995 to date. It also outlines the principal implementation instruments deployed by the EU institutions to foster interoperability…
Europeanization of eGovernment policy. Institutional mechanisms and implications for public sector innovation
Do European Union (EU) institutions shape national eGovernment policies and strategies? Is there a process of eGovernment Europeanization in operation? If so, what are the most relevant Europeanization mechanisms within this policy field? How do they work in institutional terms and what are their implications for public sector innovation? These are some of the key questions this paper addresses. To date, national eGovernment strategies and polici…
Interoperability of e Government for Building Intergovernmental Integration in the European Union
This article investigates the interoperability of eGovernment policy in the European Union (EU). Are the EU institutions building up regional integration through the interoperability of eGovernment policy? To address this issue, the article analyzes the evolution of interoperability policy making from its inception in 1995 to date. It also outlines the principal implementation instruments deployed by the EU institutions to foster interoperability…
Government innovation through social media
Estrategias y realidades en la difusión de las redes sociales en las administraciones públicas. Análisis desde una perspectiva institucionalista
Este estudio pretende responder a varias preguntas de investigación en relación con el desarrollo de las herramientas Web 2.0 en la administración pública: ¿Cuáles son las principales estrategias planteadas para el fomento de las redes sociales? ¿Cuál es el nivel de desarrollo en el proceso de implementación de las redes sociales? ¿Cuál es el papel de las instituciones en las dinámicas de difusión tecnológica asociadas a las redes sociales dentro…
Las administraciones públicas en la era del gobierno abierto. Gobernanza inteligente para un cambio de paradigma en la gestión pública
Management of public administrations is in a process of transformation, as also occurs in other political dimensions, within a context of change in the technological base of our societies. This article offers a theoretical approach, as well as empirical evidence, regarding recent moves in contemporary public management derived from the adoption, use, and diffusion of social media technologies in public organizations. This article supports the ide…
Public employees in social media communities
This paper analyzes the interactions that public employees perform in social media communities, providing empirical evidence on the dynamics of internal collaboration. In general terms, this study responds to a rising interest in the study of social media communities as tools for co-production and innovation. In doing so, this paper asks the following research questions: How do interactions among public employees occur within a social media commu…
Comunicando datos masivos del sector público local en redes sociales. Análisis de sentimiento en Twitter
The rapid adoption of social media by public administrations deserves attention from the side of institutional information and communication. One of the points recently identified is the tone used by public sector organizations to deliver their messages, as it may encourage citizen collaboration and participation. This paper explores the tone that Spanish city councils with more than 50,000 inhabitants are using in their social media profiles. Th…
Creating public value through smart technologies and strategies
Purpose The purpose of this paper is to introduce the special issue about generation of public value through smart technologies and strategies. The key argument is that smart technologies have the potential to foster co-creation of public services and the generation of public value in management processes, based on the collaborative, social and horizontal nature of these smart technologies. Understanding these processes from a public management p…
Chief information officers’ perceptions about artificial intelligence
This article presents a study about artificial intelligence (AI) policy based on the perceptions, expectations, and challenges/opportunities given by chief information officers (CIOs). In general, publications about AI in the public sector relies on experiences, cases, ideas, and results from the private sector. Our study stands out from the need of defining a distinctive approach to AI in the public sector, gathering primary (and comparative) da…
User roles for emergency management in social media
Assessing the public policy-cycle framework in the age of artificial intelligence
Different perceptions, different open government strategies
Open government has become a research trend among e-government scholars around the world. However, most research in this field has focused on national policies and the implementation thereof. Typically, this is related to Open Government (OG) ecosystems, data, policies and models, yet very little attention has been paid to the most basic level: the municipal/local level. The purpose of this research paper is to fill this gap. We based our researc…
Algorithmic transparency and bureaucratic discretion
The governance of public sector organizations has been challenged by the growing adoption and use of Artificial Intelligence (AI) systems and algorithms. Algorithmic transparency, conceptualized here using the dimensions of accessibility and explainability, fosters the appraisal of algorithms’ footprint in decisions of public agencies, and should include impacts on civil servants’ work. However, although discretion will not disappear, AI innovati…
Public Innovation and Living Labs in Action
This article studies innovation (living) labs (or i-labs), an emergent trend in public management oriented to transform public sector organizations. To do so, this article reviews the most recent literature in public innovation and i-labs. The objective is comparatively analyse the functioning of public innovation labs through two case studies in Spain and Brazil. The article uses qualitative methods, have an exploratory nature, and aims to asses…
Virtually In-Person
Virtually In
Introduction to the special issue on Social Media and Government
Revisiting social media institutionalization in government. An empirical analysis of barriers
Social media have become a common organizational resource of governments and public administrations in different contexts. Previous authors have stated that social media institutionalization encompasses a process including stages from experimentation to complete command of the innovation. However, an understanding of barriers to social media institutionalization in public administration needs to be developed. In this article we focus on exploring…
Feminist perspectives to artificial intelligence
Artificial Intelligence (AI) is a disruptive technology that has gained interest among scholars, politicians, public servants, and citizens. In the debates on its advantages and risks, issues related to gender have arisen. In some cases, AI approaches depict a tool to promote gender equality, and in others, a contribution to perpetuating discrimination and biases. We develop a theoretical and analytical framework, combining the literature on tech…
Delivering public services through social media in European local governments. An interpretative framework using semantic algorithms
Social media adoption by public administrations is usually related to the promotion of transparency, participation and collaboration. However, less attention has been paid to the utilisation of social media for public service delivery. Hence, this paper explores what strategies of use local governments are employing to create content on social media. To do so, our study re-elaborates a well-known interpretative framework of social media interacti…
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Inteligencia Artificial (y Administración Pública)
Los algoritmos y la Inteligencia Artificial (IA) en el sector público se están adoptando en diferentes contextos. Conceptualmente, todavía no están claras las implicaciones de la IA y los algoritmos en las administraciones públicas. Sin embargo, diferentes organizaciones internacionales han definido una serie de principios éticos y cuestiones legales a tener en cuenta. Las instituciones de la Unión Europea se han convertido en el actor clave para…
Tecnologías y políticas sociales en América Latina
En la siguiente entrevista, el Dr. J. Ignacio Criado es entrevistado por el Dr. Xavier Barragán. Plantea que la consolidación de la digitalización y las tecnologías en las Administraciones públicas, en especial desde el año 2020 a la actualidad, contrasta con la ausencia de estudios que evidencien la manera en la que las TIC influyen en la agenda y elaboración de políticas sociales como la telemedicina y la asistencia a grupos vulnerables. Asimis…
Technological frames, CIOs, and Artificial Intelligence in public administration
Artificial Intelligence (AI) policies and strategies have been designed and adopted in the public sector during the last few years, with Chief Information Officers (CIOs) playing a key role. Using socio-cognitive and institutional approaches on Information Technologies (ITs) in (public) organizations, we consider that the assumptions, expectations, and knowledge (technological frames) of those in charge (CIOs) of designing AI strategies are guidi…
Contrasting the Perception of Open Government among Public Officials
Open Government (OG) is an increasingly used term in public administrations. Public sector managers seem to be interested in modernizing their public management models and find OG strategies a means to respond to increasing citizen demands for transparency, participation, and collaboration in public affairs. Specifically, the broad scope of this term seems to have produced an assortment of what public managers understand as OG. This research is a…
Hacia la madurez de los portales de datos públicos abiertos en el sector público. Un análisis comparado del nivel local de gobierno en España
Open public data portals have become one of the main technologies of public administrations for the exercise of transparency, accountability, citizen participation and co-production of public services. Few empirical studies have analyzed on a large scale the use of these platforms considering their multidimensional nature. This research offers an empirical analysis of how these technological artifacts are being used at the Spanish local level. An…
Political science (31 obras) · E-Government and Public Services (22 obras) · Business (20 obras) · Public relations (18 obras) · Sociology (17 obras) · Public sector (15 obras) · Economics (14 obras) · Computer Science (13 obras) · Public Administration (12 obras) · Social media (9 obras)