Yim King Penny Wan
Biographic Data
| ID | 3563838 |
|---|---|
| NAME | Yim King Penny Wan |
| GIVEN NAMES | Yim King Penny |
| FAMILY NAME | Wan |
| SIGNATURE | WAN Y K P |
| AFFILIATIONS | Macao University of Tourism |
| ORCID | 0000-0003-1964-2145 |
| VERIFIED | Yes |
| TOTAL WORKS | 25 |
| TOTAL CITATIONS | 39 |
| WORKS AS AUTHOR | 25 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2008 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
Understanding of non-immersive virtual reality technology in the context of museums via the lens of stimulus–organism–response (S–O–R) and aesthetics frameworks
Guided by the Stimulus–Organism–Response (S–O–R) and aesthetics frameworks, this research investigated the impacts of non-immersive virtual reality (VR) aesthetics on visitors’ perceived utilitarian and hedonic values, attitudes toward VR, and visit intention. Three hundred and thirty-five respondents who had completed a virtual guided tour provided by the Hong Kong Railway Museum by using personal devices such as computers and smartphones withou…
The Role of Street Furniture in Nudging Tourists' Pro‐Environmental Behavior
Drawing on the nudge theory, this study sought to identify whether street furniture was able to nudge tourists' pro‐environmental behaviors (PEBs) and in what ways. Semi‐structured qualitative interviews with 40 tourists who visited Macao (A Special Administrative Region of China) and field observations were conducted. The results revealed that street furniture played an important role in nudging tourists' PEB in several ways, including changing …
Casual walking in urban tourism destinations through the lens of stimulus–organism–response (S–O–R) and hierarchy of walking needs theories
Applying the stimulus – organism – response (S – O – R) and hierarchy of walking needs theories, this exploratory study examined the stimuli that triggered tourists to take a casual walk in an urban tourism setting, whether and how these stimuli interacted, and how the stimuli evoked the tourists' emotions, experiences, and responses. Macao (China), a popular tourism and leisure hub, was selected as a case study. Twenty-eight qualitative face-to-…
Life at the Table
Planning for tourism under uncertainty
Drawing on the perspective of governance and planning uncertainties mentioned in Abbott 's 2005 and 2009 articles, namely, “Understanding and managing the unknown: The nature of uncertainty in planning” and “Planning for complex metropolitan regions: A better future or a more certain one?” , and several urban planning theories, this study examined the types of planning uncertainty that Macao (China), experienced from 2002 to 2020, and the plannin…
Psychological resilience of small tourism business entrepreneurs in times of crisis through the lens of compensatory control theory
Guided by the psychological resilience perspective and compensatory control theory, this study examined the psychological resilience of small tourism business (STB) entrepreneurs during the COVID-19 outbreak between January 2020 and April 2023. Qualitative face-to-face interviews with 21 entrepreneurs of STBs in Macao, China were conducted. The findings showed that entrepreneurs faced different stages of uncertainty during the pandemic, which led…
Chinese tourists’ aesthetic gaze upon urban heritage
This study draws upon the theory of tourist gaze, concepts of aesthetics and culture to understand how Chinese tourists' aesthetic gaze upon urban heritage. Semi-structured qualitative interviews were carried out with 36 Chinese tourists who visited Macao’s heritage sites. A total of 31 aesthetic attributes were identified and were further categorised into 22 categories within nine main themes. Of these 31 attributes, 16 dealt with the environmen…
Tourist accessibility of heritage spaces through the lens of spatial justice
Guided by Soja's (2010. Seeking spatial justice. University of Minnesota Press) theory of spatial justice and Lefebvre's (1972. Le Droit à la Ville suivi de Espace et Politique. Éditions Anthropos) theory of spatial production, this study examined the accessibility of heritage spaces to tourists in Macao. The results of qualitative face-to-face interviews with ten key informants showed that there were discrepancies between how heritage spaces wer…
Accessibility of tourist signage at heritage sites
The accessibility of tourist signage was investigated in this study by utilising the stakeholder theory, concepts of tourist signage, and universal design (UD). Twenty-eight tourists who had visited Macao’s heritage sites were interviewed. Results showed that regardless of individual differences in physical abilities and characteristics, tourist signage was considered important to the interviewees to know the direction to attractions and service …
Spatial justice and street accessibility for wheelchair users in Macao
Adaptive Co-Management for Regional Tourism Governance Under the Covid-19 Pandemic in the Greater Bay Area, China
This study examined the process of adaptive co-management (ACM) among actors and institutions in the Greater Bay Area (GBA) in China to rejuvenate the region's tourism recovery from the COVID-19 pandemic. Qualitative in-depth interviews were conducted with 19 key informants from various government departments within the region. Results demonstrated how actors and flexible institutions at multiple geographical scales and levels had joined efforts …
The interface between leisure constraints and facilitators of marriage migrant women
This study explored leisure constraints and facilitators of marriage migrant women. Qualitative interviews with 20 Vietnamese marriage migrant women in South Korea were conducted. At the individual level, language skills, financial resources, time, personal leisure orientation and preference, and capacity for individual mobility were identified as the constraints and facilitators of leisure for the marriage migrant women. At the interpersonal lev…
Physical Accessibility of Integrated Resort Facilities to Older Adults
This paper examines the physical accessibility of integrated resort (IR) facilities to older adults, by applying the theory of leisure constraint and facilitator, and principles of universal design (UD). Qualitative interviews with 26 older adults who had visited Macao’s integrated resorts were conducted. Results revealed that adequate, sizable, and tidy washrooms, spacious public areas, and easily identified and approached dining venues had faci…
Not Just Good, but Fair Service
Understanding tourist expectations is vital for hospitality and tourism businesses to prepare for a psychological contract breach. Prior research has widely evidenced the roles of psychological contract breach predominantly between the company (i.e., organization) and employee (i.e., service provider). Nevertheless, the psychological contract between the service provider and the customer/consumer (service receiver) (e.g., tourist) has been neglec…
Mainland Chinese Expatriates as Tourism Informants of Macao
This study explores the perceived quality and impact of tourism information exchanged between Chinese expatriates in Macao and their information recipients in mainland China. Self-administered surveys of 350 expatriates and information recipients were conducted. The results show that the information recipients perceived that the expatriates provided unique and trustable information across different tourism sectors. Especially, Chinese relied on t…
Interdependence between community participation and sustainable livelihood development
Extensive research has explored and emphasized the initiatives of both community participation and sustainable livelihood development in the contemporary world. However, studies on the interdependence of these two areas are limited, especially on the conditions and channels that facilitate community participation and the influence of community participation levels on different dimensions of sustainable livelihood. To explore the fundamental relat…
Perceived constraints and negotiation strategies by elderly tourists when visiting heritage sites
This study examined the accessibility of heritage tourism sites for elderly tourists by applying the leisure constraint theory and universal design principles. Qualitative face-to-face interviews with 21 elderly tourists in Macao were conducted. Results revealed major barriers including feeling unsafe, extensive efforts required to use the facilities, feeling crowded, unclear and insufficient signage, and untidy public lavatories. Both protected …
Green event directed pro-environmental behavior
This research proposes the green event directed pro-environmental behavior model to articulate how green events could induce favorable eco-friendly behaviors beyond the event domain. Drawing on goal systems theory and other theoretical premises, this research showcases how personal involvement with green events and frequency of past behaviors in attending such events could possess boundary conditions that moderate the role of green event attitude…
Food Tourists and Food Image in a Creative City of Gastronomy in Macao, China
The aim of this study is to understand food tourists in comparison with nonfood tourists to Macao, China, especially their profiles and behavioral characteristics, and to understand how much the regional cultural components and image of the gastronomy are associated with these two groups of tourists. Quantitative surveys with 470 visitors including both food tourists and nonfood tourists were conducted. Results revealed that food tourists and non…
Explaining urban governance in the midst of political transformation
This paper takes a close look at the urban governance and political culture of Macao, the world largest casino city. Macao has experienced spectacular economic growth since gaming liberalisation in 2002 and China's Free Individual Travel scheme launched in 2003. However, the booming gaming sector has crowded out other sectors of Macao. It has not only made the city's economy mono‐structured and consequently extremely vulnerable to external shocks…
Political economy and the emergence of a hybrid mode of governance of tourism planning
Student career prospect and industry commitment
A comparison of the governance of tourism planning in the two Special Administrative Regions (SARs) of China – Hong Kong and Macao
Cultural heritage and tourism in the developing world
Cultural heritage and tourism in the developing world: a regional perspective, edited by Dallen J. Timothy and Gyan P. Nyaupane, New York, NY, Routledge, 2009, 280 pp., US$39.95 (paperback), ISBN 9
An Assessment of the Business Environment for Small Tourism Ventures Development in the Gaming City of Macao
Penny Yim King Wana*Penny Yim King Wan is Assistant Professor of the Faculty of Business Administration at the University of Macau, Taipa, Macao (E‐mail: ). & Weng Hang KongbWeng Hang Kong is Lecturer at the Institute For Tourism Studies, Colina de Mong‐Ha, Macao, China (E‐mail: ). a Faculty of Business Administration at the University of Macau , Taipa, Macao b Institute For Tourism Studies , Colina de Mong‐Ha, Macao, China
A comparison of the governance of tourism planning in the two Special Administrative Regions (SARs) of China – Hong Kong and Macao
Political economy and the emergence of a hybrid mode of governance of tourism planning
Food Tourists and Food Image in a Creative City of Gastronomy in Macao, China
The aim of this study is to understand food tourists in comparison with nonfood tourists to Macao, China, especially their profiles and behavioral characteristics, and to understand how much the regional cultural components and image of the gastronomy are associated with these two groups of tourists. Quantitative surveys with 470 visitors including both food tourists and nonfood tourists were conducted. Results revealed that food tourists and non…
Student career prospect and industry commitment
Accessibility of tourist signage at heritage sites
The accessibility of tourist signage was investigated in this study by utilising the stakeholder theory, concepts of tourist signage, and universal design (UD). Twenty-eight tourists who had visited Macao’s heritage sites were interviewed. Results showed that regardless of individual differences in physical abilities and characteristics, tourist signage was considered important to the interviewees to know the direction to attractions and service …
Perceived constraints and negotiation strategies by elderly tourists when visiting heritage sites
This study examined the accessibility of heritage tourism sites for elderly tourists by applying the leisure constraint theory and universal design principles. Qualitative face-to-face interviews with 21 elderly tourists in Macao were conducted. Results revealed major barriers including feeling unsafe, extensive efforts required to use the facilities, feeling crowded, unclear and insufficient signage, and untidy public lavatories. Both protected …
Explaining urban governance in the midst of political transformation
This paper takes a close look at the urban governance and political culture of Macao, the world largest casino city. Macao has experienced spectacular economic growth since gaming liberalisation in 2002 and China's Free Individual Travel scheme launched in 2003. However, the booming gaming sector has crowded out other sectors of Macao. It has not only made the city's economy mono‐structured and consequently extremely vulnerable to external shocks…
Psychological resilience of small tourism business entrepreneurs in times of crisis through the lens of compensatory control theory
Guided by the psychological resilience perspective and compensatory control theory, this study examined the psychological resilience of small tourism business (STB) entrepreneurs during the COVID-19 outbreak between January 2020 and April 2023. Qualitative face-to-face interviews with 21 entrepreneurs of STBs in Macao, China were conducted. The findings showed that entrepreneurs faced different stages of uncertainty during the pandemic, which led…
Adaptive Co-Management for Regional Tourism Governance Under the Covid-19 Pandemic in the Greater Bay Area, China
This study examined the process of adaptive co-management (ACM) among actors and institutions in the Greater Bay Area (GBA) in China to rejuvenate the region's tourism recovery from the COVID-19 pandemic. Qualitative in-depth interviews were conducted with 19 key informants from various government departments within the region. Results demonstrated how actors and flexible institutions at multiple geographical scales and levels had joined efforts …
The interface between leisure constraints and facilitators of marriage migrant women
This study explored leisure constraints and facilitators of marriage migrant women. Qualitative interviews with 20 Vietnamese marriage migrant women in South Korea were conducted. At the individual level, language skills, financial resources, time, personal leisure orientation and preference, and capacity for individual mobility were identified as the constraints and facilitators of leisure for the marriage migrant women. At the interpersonal lev…
Physical Accessibility of Integrated Resort Facilities to Older Adults
This paper examines the physical accessibility of integrated resort (IR) facilities to older adults, by applying the theory of leisure constraint and facilitator, and principles of universal design (UD). Qualitative interviews with 26 older adults who had visited Macao’s integrated resorts were conducted. Results revealed that adequate, sizable, and tidy washrooms, spacious public areas, and easily identified and approached dining venues had faci…
Interdependence between community participation and sustainable livelihood development
Extensive research has explored and emphasized the initiatives of both community participation and sustainable livelihood development in the contemporary world. However, studies on the interdependence of these two areas are limited, especially on the conditions and channels that facilitate community participation and the influence of community participation levels on different dimensions of sustainable livelihood. To explore the fundamental relat…
An Assessment of the Business Environment for Small Tourism Ventures Development in the Gaming City of Macao
Penny Yim King Wana*Penny Yim King Wan is Assistant Professor of the Faculty of Business Administration at the University of Macau, Taipa, Macao (E‐mail: ). & Weng Hang KongbWeng Hang Kong is Lecturer at the Institute For Tourism Studies, Colina de Mong‐Ha, Macao, China (E‐mail: ). a Faculty of Business Administration at the University of Macau , Taipa, Macao b Institute For Tourism Studies , Colina de Mong‐Ha, Macao, China
An Assessment of the Business Environment for Small Tourism Ventures Development in the Gaming City of Macao
Penny Yim King Wana*Penny Yim King Wan is Assistant Professor of the Faculty of Business Administration at the University of Macau, Taipa, Macao (E‐mail: ). & Weng Hang KongbWeng Hang Kong is Lecturer at the Institute For Tourism Studies, Colina de Mong‐Ha, Macao, China (E‐mail: ). a Faculty of Business Administration at the University of Macau , Taipa, Macao b Institute For Tourism Studies , Colina de Mong‐Ha, Macao, China
Cultural heritage and tourism in the developing world
Cultural heritage and tourism in the developing world: a regional perspective, edited by Dallen J. Timothy and Gyan P. Nyaupane, New York, NY, Routledge, 2009, 280 pp., US$39.95 (paperback), ISBN 9
A comparison of the governance of tourism planning in the two Special Administrative Regions (SARs) of China – Hong Kong and Macao
Student career prospect and industry commitment
Political economy and the emergence of a hybrid mode of governance of tourism planning
Explaining urban governance in the midst of political transformation
This paper takes a close look at the urban governance and political culture of Macao, the world largest casino city. Macao has experienced spectacular economic growth since gaming liberalisation in 2002 and China's Free Individual Travel scheme launched in 2003. However, the booming gaming sector has crowded out other sectors of Macao. It has not only made the city's economy mono‐structured and consequently extremely vulnerable to external shocks…
Food Tourists and Food Image in a Creative City of Gastronomy in Macao, China
The aim of this study is to understand food tourists in comparison with nonfood tourists to Macao, China, especially their profiles and behavioral characteristics, and to understand how much the regional cultural components and image of the gastronomy are associated with these two groups of tourists. Quantitative surveys with 470 visitors including both food tourists and nonfood tourists were conducted. Results revealed that food tourists and non…
Green event directed pro-environmental behavior
This research proposes the green event directed pro-environmental behavior model to articulate how green events could induce favorable eco-friendly behaviors beyond the event domain. Drawing on goal systems theory and other theoretical premises, this research showcases how personal involvement with green events and frequency of past behaviors in attending such events could possess boundary conditions that moderate the role of green event attitude…
Not Just Good, but Fair Service
Understanding tourist expectations is vital for hospitality and tourism businesses to prepare for a psychological contract breach. Prior research has widely evidenced the roles of psychological contract breach predominantly between the company (i.e., organization) and employee (i.e., service provider). Nevertheless, the psychological contract between the service provider and the customer/consumer (service receiver) (e.g., tourist) has been neglec…
Mainland Chinese Expatriates as Tourism Informants of Macao
This study explores the perceived quality and impact of tourism information exchanged between Chinese expatriates in Macao and their information recipients in mainland China. Self-administered surveys of 350 expatriates and information recipients were conducted. The results show that the information recipients perceived that the expatriates provided unique and trustable information across different tourism sectors. Especially, Chinese relied on t…
Interdependence between community participation and sustainable livelihood development
Extensive research has explored and emphasized the initiatives of both community participation and sustainable livelihood development in the contemporary world. However, studies on the interdependence of these two areas are limited, especially on the conditions and channels that facilitate community participation and the influence of community participation levels on different dimensions of sustainable livelihood. To explore the fundamental relat…
Perceived constraints and negotiation strategies by elderly tourists when visiting heritage sites
This study examined the accessibility of heritage tourism sites for elderly tourists by applying the leisure constraint theory and universal design principles. Qualitative face-to-face interviews with 21 elderly tourists in Macao were conducted. Results revealed major barriers including feeling unsafe, extensive efforts required to use the facilities, feeling crowded, unclear and insufficient signage, and untidy public lavatories. Both protected …
Adaptive Co-Management for Regional Tourism Governance Under the Covid-19 Pandemic in the Greater Bay Area, China
This study examined the process of adaptive co-management (ACM) among actors and institutions in the Greater Bay Area (GBA) in China to rejuvenate the region's tourism recovery from the COVID-19 pandemic. Qualitative in-depth interviews were conducted with 19 key informants from various government departments within the region. Results demonstrated how actors and flexible institutions at multiple geographical scales and levels had joined efforts …
The interface between leisure constraints and facilitators of marriage migrant women
This study explored leisure constraints and facilitators of marriage migrant women. Qualitative interviews with 20 Vietnamese marriage migrant women in South Korea were conducted. At the individual level, language skills, financial resources, time, personal leisure orientation and preference, and capacity for individual mobility were identified as the constraints and facilitators of leisure for the marriage migrant women. At the interpersonal lev…
Physical Accessibility of Integrated Resort Facilities to Older Adults
This paper examines the physical accessibility of integrated resort (IR) facilities to older adults, by applying the theory of leisure constraint and facilitator, and principles of universal design (UD). Qualitative interviews with 26 older adults who had visited Macao’s integrated resorts were conducted. Results revealed that adequate, sizable, and tidy washrooms, spacious public areas, and easily identified and approached dining venues had faci…
Tourist accessibility of heritage spaces through the lens of spatial justice
Guided by Soja's (2010. Seeking spatial justice. University of Minnesota Press) theory of spatial justice and Lefebvre's (1972. Le Droit à la Ville suivi de Espace et Politique. Éditions Anthropos) theory of spatial production, this study examined the accessibility of heritage spaces to tourists in Macao. The results of qualitative face-to-face interviews with ten key informants showed that there were discrepancies between how heritage spaces wer…
Accessibility of tourist signage at heritage sites
The accessibility of tourist signage was investigated in this study by utilising the stakeholder theory, concepts of tourist signage, and universal design (UD). Twenty-eight tourists who had visited Macao’s heritage sites were interviewed. Results showed that regardless of individual differences in physical abilities and characteristics, tourist signage was considered important to the interviewees to know the direction to attractions and service …
Spatial justice and street accessibility for wheelchair users in Macao
The Role of Street Furniture in Nudging Tourists' Pro‐Environmental Behavior
Drawing on the nudge theory, this study sought to identify whether street furniture was able to nudge tourists' pro‐environmental behaviors (PEBs) and in what ways. Semi‐structured qualitative interviews with 40 tourists who visited Macao (A Special Administrative Region of China) and field observations were conducted. The results revealed that street furniture played an important role in nudging tourists' PEB in several ways, including changing …
Casual walking in urban tourism destinations through the lens of stimulus–organism–response (S–O–R) and hierarchy of walking needs theories
Applying the stimulus – organism – response (S – O – R) and hierarchy of walking needs theories, this exploratory study examined the stimuli that triggered tourists to take a casual walk in an urban tourism setting, whether and how these stimuli interacted, and how the stimuli evoked the tourists' emotions, experiences, and responses. Macao (China), a popular tourism and leisure hub, was selected as a case study. Twenty-eight qualitative face-to-…
Life at the Table
Planning for tourism under uncertainty
Drawing on the perspective of governance and planning uncertainties mentioned in Abbott 's 2005 and 2009 articles, namely, “Understanding and managing the unknown: The nature of uncertainty in planning” and “Planning for complex metropolitan regions: A better future or a more certain one?” , and several urban planning theories, this study examined the types of planning uncertainty that Macao (China), experienced from 2002 to 2020, and the plannin…
Psychological resilience of small tourism business entrepreneurs in times of crisis through the lens of compensatory control theory
Guided by the psychological resilience perspective and compensatory control theory, this study examined the psychological resilience of small tourism business (STB) entrepreneurs during the COVID-19 outbreak between January 2020 and April 2023. Qualitative face-to-face interviews with 21 entrepreneurs of STBs in Macao, China were conducted. The findings showed that entrepreneurs faced different stages of uncertainty during the pandemic, which led…
Chinese tourists’ aesthetic gaze upon urban heritage
This study draws upon the theory of tourist gaze, concepts of aesthetics and culture to understand how Chinese tourists' aesthetic gaze upon urban heritage. Semi-structured qualitative interviews were carried out with 36 Chinese tourists who visited Macao’s heritage sites. A total of 31 aesthetic attributes were identified and were further categorised into 22 categories within nine main themes. Of these 31 attributes, 16 dealt with the environmen…
Understanding of non-immersive virtual reality technology in the context of museums via the lens of stimulus–organism–response (S–O–R) and aesthetics frameworks
Guided by the Stimulus–Organism–Response (S–O–R) and aesthetics frameworks, this research investigated the impacts of non-immersive virtual reality (VR) aesthetics on visitors’ perceived utilitarian and hedonic values, attitudes toward VR, and visit intention. Three hundred and thirty-five respondents who had completed a virtual guided tour provided by the Hong Kong Railway Museum by using personal devices such as computers and smartphones withou…
Tourism (19 works) · Diverse Aspects of Tourism Research (17 works) · Business (16 works) · Geography (16 works) · Political science (16 works) · Psychology (13 works) · Sociology (12 works) · Social Psychology (10 works) · Advertising (9 works) · Marketing (9 works)