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Alex Douglas

Dados Biográficos

ID3591133
NOMEAlex Douglas
PRENOMESAlex
SOBRENOMEDouglas
ASSINATURADOUGLAS A
AFILIAÇÕESLiverpool John Moores University
ORCID0000-0002-5548-9208
VERIFICADOSim
TOTAL DE OBRAS7
TOTAL DE CITAÇÕES9
TOTAL COMO AUTOR7
TOTAL COMO EDITOR0
PRIMEIRO ANO DE PUBLICAÇÃO2002
ANO MAIS RECENTE DE PUBLICAÇÃO2025
ÍNDICE H2
  • Types of waste in higher education institutions based on the lean system

    Open Access•Patrícia Inês Schwantz, Leander Luiz Klein et al.•ARTICLE•International Journal of…•2025

    Purpose This study aims to build an instrument to assess and measure the types of waste in higher education institutions (HEIs). Design/methodology/approach Three sequential procedures were performed. First, the authors conducted a focus group with six managers from an HEI in southern Brazil. Second, they conducted six interviews with professors with experience in the studied subject. Third, they conducted two Delphi rounds to improve and refine …

  • Toward a Paradigm Shift in International Relations

    Open Access•Alex Douglas, Alexander Douglas•ARTICLE•The Journal of Bahá’í Studies•2025

    Review of Toward a Paradigm Shift in International Relations: (Re)Claiming World Peace by Navid Pourmokhtari. Palgrave Macmillan, 2024, xii + 125 pages, including index

  • Framing higher education quality from a business perspective

    Mauro Cavallone, Maria Vincenza Ciasullo et al.•ARTICLE•Studies in Higher Education•2021•Referências: 55

    Higher education institutions (HEIs) are complex entities interacting with a variety of stakeholders. Scholars have widely discussed the approaches and models of value co-creation in the higher education context. However, the attention has been primarily focussed on a single category of stakeholders, namely students. The article aims at eliciting the value expectations of private and public sector organizations, emphasizing their potential role i…

  • The influence of academic culture on quality management system ISO 9001 maintenance within Malaysian universities

    Siti Arni Basir, John Dwyfor Davies et al.•ARTICLE•Journal of Higher Education…•2017•Citada por: 2•Referências: 47

    This study investigates the influence of the elements of academic culture on quality management system ISO 9001 maintenance within Malaysian universities. There is a dearth of empirical studies on maintaining ISO 9001, particularly in the higher education context. From the literature review, academic culture was classified according to four elements - academic freedom, individualism, professionalism and collegiality. Two case studies were conduct…

  • Understanding student satisfaction and dissatisfaction

    Jacqueline Ann Douglas, Alex Douglas et al.•ARTICLE•Studies in Higher Education•2015•Citada por: 7•Referências: 23

    This article represents a cross-sectional study of undergraduate students across two north-west university business schools in the UK. A purposefully designed questionnaire was collected from 350 students. The student experience was described in the form of hand-written narratives by first and final year students and had been identified by the respondents themselves as being satisfying or dissatisfying with the areas of teaching and learning and …

  • Measuring student satisfaction at a UK university

    Open Access•Jacqueline Douglas, Alex Douglas et al.•ARTICLE•Quality Assurance in Education•2006

    Purpose – The purpose of this paper is to report on the design and use of a questionnaire to measure student satisfaction at Liverpool John Moores University's Faculty of Business and Law.

  • Framing the Rational in Fieldwork

    William Ray Arney, Pierre Bourdieu et al.•CHAPTER•Qualitative Research in Action•2002

  • Understanding student satisfaction and dissatisfaction

    Jacqueline Ann Douglas, Alex Douglas et al.•ARTICLE•Studies in Higher Education•2015•Citada por: 7•Referências: 23

    This article represents a cross-sectional study of undergraduate students across two north-west university business schools in the UK. A purposefully designed questionnaire was collected from 350 students. The student experience was described in the form of hand-written narratives by first and final year students and had been identified by the respondents themselves as being satisfying or dissatisfying with the areas of teaching and learning and …

  • The influence of academic culture on quality management system ISO 9001 maintenance within Malaysian universities

    Siti Arni Basir, John Dwyfor Davies et al.•ARTICLE•Journal of Higher Education…•2017•Citada por: 2•Referências: 47

    This study investigates the influence of the elements of academic culture on quality management system ISO 9001 maintenance within Malaysian universities. There is a dearth of empirical studies on maintaining ISO 9001, particularly in the higher education context. From the literature review, academic culture was classified according to four elements - academic freedom, individualism, professionalism and collegiality. Two case studies were conduct…

  • Framing the Rational in Fieldwork

    William Ray Arney, Pierre Bourdieu et al.•CHAPTER•Qualitative Research in Action•2002

  • Measuring student satisfaction at a UK university

    Open Access•Jacqueline Douglas, Alex Douglas et al.•ARTICLE•Quality Assurance in Education•2006

    Purpose – The purpose of this paper is to report on the design and use of a questionnaire to measure student satisfaction at Liverpool John Moores University's Faculty of Business and Law.

  • Understanding student satisfaction and dissatisfaction

    Jacqueline Ann Douglas, Alex Douglas et al.•ARTICLE•Studies in Higher Education•2015•Citada por: 7•Referências: 23

    This article represents a cross-sectional study of undergraduate students across two north-west university business schools in the UK. A purposefully designed questionnaire was collected from 350 students. The student experience was described in the form of hand-written narratives by first and final year students and had been identified by the respondents themselves as being satisfying or dissatisfying with the areas of teaching and learning and …

  • The influence of academic culture on quality management system ISO 9001 maintenance within Malaysian universities

    Siti Arni Basir, John Dwyfor Davies et al.•ARTICLE•Journal of Higher Education…•2017•Citada por: 2•Referências: 47

    This study investigates the influence of the elements of academic culture on quality management system ISO 9001 maintenance within Malaysian universities. There is a dearth of empirical studies on maintaining ISO 9001, particularly in the higher education context. From the literature review, academic culture was classified according to four elements - academic freedom, individualism, professionalism and collegiality. Two case studies were conduct…

  • Framing higher education quality from a business perspective

    Mauro Cavallone, Maria Vincenza Ciasullo et al.•ARTICLE•Studies in Higher Education•2021•Referências: 55

    Higher education institutions (HEIs) are complex entities interacting with a variety of stakeholders. Scholars have widely discussed the approaches and models of value co-creation in the higher education context. However, the attention has been primarily focussed on a single category of stakeholders, namely students. The article aims at eliciting the value expectations of private and public sector organizations, emphasizing their potential role i…

  • Types of waste in higher education institutions based on the lean system

    Open Access•Patrícia Inês Schwantz, Leander Luiz Klein et al.•ARTICLE•International Journal of…•2025

    Purpose This study aims to build an instrument to assess and measure the types of waste in higher education institutions (HEIs). Design/methodology/approach Three sequential procedures were performed. First, the authors conducted a focus group with six managers from an HEI in southern Brazil. Second, they conducted six interviews with professors with experience in the studied subject. Third, they conducted two Delphi rounds to improve and refine …

  • Toward a Paradigm Shift in International Relations

    Open Access•Alex Douglas, Alexander Douglas•ARTICLE•The Journal of Bahá’í Studies•2025

    Review of Toward a Paradigm Shift in International Relations: (Re)Claiming World Peace by Navid Pourmokhtari. Palgrave Macmillan, 2024, xii + 125 pages, including index

Higher education (5 obras) · Sociology (5 obras) · Business (4 obras) · Political science (4 obras) · Marketing (3 obras) · Pedagogy (3 obras) · Computer Science (2 obras) · Construction Project Management and Performance (2 obras) · Customer Service Quality and Loyalty (2 obras) · Economics (2 obras)

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