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Chen-Fen Chen

Biographic Data

ID366422
NAMEChen-Fen Chen
GIVEN NAMESChen-Fen
FAMILY NAMEChen
SIGNATURECHEN C
AFFILIATIONSNational Cheng Kung University
ORCID0000-0002-6226-9967
VERIFIEDYes
TOTAL WORKS33
TOTAL CITATIONS340
AUTHOR COUNT33
EDITOR COUNT0
FIRST PUBLICATION YEAR2007
LATEST PUBLICATION YEAR2026
H-INDEX8
  • A deeper look at the effects of the Mobility-as-a-Service (MaaS) service experience on brand loyalty and brand attachment

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Transport Policy•2026

  • What motivates generation Z in Vietnam to continue using e-bikes? A comprehensive multi-method investigation

    Open Access•Long Hai Duong, Chen-Fen Chen et al.•ARTICLE•Technology in Society•2026

  • The antecedents and consequences of perceived warmth and competence in the influencer context

    Open Access•Hsiao-Han Lu, Chen-Fen Chen et al.•ARTICLE•Technology in Society•2026•References: 5

  • A historical overview of policy perspectives towards informal care in Taiwan (1996-2023)

    Open Access•Yu-Ching Liu, Chen-Fen Chen•ARTICLE•Health Policy•2025

  • Friend or foe? Exploring the choice preference between E-moped sharing and public transport

    Open Access•Chen-Fen Chen, Chiang Fu et al.•ARTICLE•Transportation•2025

    While shared mobility can complement public transport (PT), it may also present competitive threats. Many cities have introduced electric moped sharing (EMS), but limited research examines the relationship between EMS and PT. This study explores preferences and substitution patterns between EMS and PT among 854 bus users in Taiwan using an Integrated Heteroskedastic Generalized Choice and Latent Variable (IHGLV) model, which integrates a hybrid c…

  • Towards inclusive pedagogies in bilingual health and physical education

    Wen-Chuan Lin, Chen-Fen Chen et al.•ARTICLE•Sport Education and Society•2025•References: 7

  • How technology-enhanced experience affects festival host destination attitude and word-of-mouth? Evidence from Taiwan

    Chen-Fen Chen, V G Girish•ARTICLE•Leisure Studies•2025•Cited by: 2•References: 94

    This study explores the technology-enhanced tourist experience in a festival context to address destination attitude and word-of-mouth towards a destination. Drawing specifically from the cognitive -affective-behavioural framework, we propose and empirically examine a model that integrates perceived novelty, as the cognitive component. Joy, and positive surprise were treated as the affective antecedents of memorable tourism experience. Memorable …

  • Examining trust as a critical factor for the adoption of electric vehicle sharing via necessary condition analysis

    Open Access•Timo Eccarius, Chen-Fen Chen et al.•ARTICLE•Technological Forecasting and…•2024

    This study aimed to deepen our understanding of the necessary conditions for the adoption of electric car sharing. Given the identified sufficient factors (should-have), our study focused on identifying those that are necessary (must-have). Specifically, we investigated the role of trust as a critical, necessary factor for the success of an electric car sharing scheme. We conceptualized the intention to use electric car sharing within an extended…

  • Consumer engagement and place identity in online travel forums

    Chen-Fen Chen, Christopher White et al.•ARTICLE•Tourism Recreation Research•2024•Cited by: 1•References: 84

    The quest to understand the formation and management of relationships between a firm and consumers in online contexts represents a priority for both researchers and practitioners. Consumer engagement is central to furthering such understanding and encouraging satisfaction, commitment, and trust, as popular enabling variables. Recent calls to broaden and deepen consumer engagement nomological networks motivate the current study, which aims to incl…

  • Investigating the effects of platform and mobility on mobility as a service (MaaS) users’ service experience and behavioral intention

    Open Access•Chen-Fen Chen, Yixuan Chen et al.•ARTICLE•Transportation•2023

  • Investigating the effects of a shared bike for tourism use on the tourist experience and its consequences

    Chen-Fen Chen, Chia-Yi Huang et al.•ARTICLE•Current Issues in Tourism•2021

    As public bike-sharing systems have been widely set up in cities around the world, a shared bike for tourism use can enhance tourists’ experience at destinations and lead to tourists’ post-visit evaluations. Thus, this research explores the attributional effects of the value of using shared bikes (namely, instrumental value and affective value) on tourists’ emotional experience (namely, hedonics and perceived uniqueness) as well as on satisfactio…

  • Evaluation of Reablement Home Care

    Open Access•Yu-Hsien Chiang, Hui‐chuan Hsu et al.•ARTICLE•International Journal of…•2020

    The reablement home care model improved the outcomes for providers, care recipients, and family caregivers. Reablement home care is suggested in long-term care policies

  • Social Determinants and Disparities in Active Aging Among Older Taiwanese

    Open Access•Hui‐chuan Hsu, Jersey Liang et al.•ARTICLE•International Journal of…•2019

    This study assesses equity in active aging across social determinants among older Taiwanese. The data were collected from face-to-face interviews with adults aged 55 years or more in Taiwan in 2017 ( n = 738). A total of 30 individual-level Taiwan active aging indicators were chosen, and the relationship between social determinants and active aging indicators were analyzed by logistic regression models. Women were more likely to participate in vo…

  • Constructing Taiwan’s Active Aging Index and Applications for International Comparison

    Open Access•Hui‐chuan Hsu, Jersey Liang et al.•ARTICLE•Social Indicators Research•2019•Cited by: 1•References: 1

  • Antecedents and consequences of perceived coolness for Generation Y in the context of creative tourism - A case study of the Pier 2 Art Center in Taiwan

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2019•Cited by: 7•References: 38

  • The Effects of Tourism on Economic Growth and CO 2 Emissions

    Open Access•Sudharshan Reddy Paramati, Md Samsul Alam et al.•ARTICLE•Travel Research Bulletin•2017

    This study empirically examines the dynamic relationships among tourism, economic growth, and CO 2 emissions and compares the effects of tourism on economic growth and CO 2 emissions between developed and developing economies. By employing robust panel econometric techniques, the results show that tourism has significant positive impacts on economic growth for both developed and developing economies, supporting the prevailing hypothesis of touris…

  • The Taiwanese Association of Family Caregivers

    Frank T-Y Wang, Chen-Fen Chen•ARTICLE•International Journal of Care and…•2017•Cited by: 1

    Accepting political appointment from the government is a double-edged sword for an advocacy group, which could mean a chance to influence policies or conflicts with other advocacy groups. The Taiwanese Association of Family Caregivers (TAFC) went through such a process of transformation when it was appointed as a member of a formal committee set up by the Taiwanese government in 2009 in order to develop and implement a long term care insurance sc…

  • Insiders and outsiders

    Open Access•Chen-Fen Chen•ARTICLE•Ageing and Society•2016•Cited by: 2•References: 29

    As in many developed countries, foreign care-givers have made up a short-term labour force to help shoulder the responsibilities of older adult care in Taiwan since 1992. This study uses the dual labour market and the occupational segregation theoretical frameworks and a mixed-method approach to examine whether foreign care-givers are supplementary or have replaced Taiwanese care-givers in Taiwan's long-term care (LTC) industry, and to understand…

  • Investigating the effects of job demands and job resources on cabin crew safety behaviors

    Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2014•Cited by: 2•References: 41

  • Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants

    Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2014•Cited by: 1•References: 48

  • A closer look at destination

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2013•Cited by: 46•References: 52

  • Passengers' shopping motivations and commercial activities at airports – The moderating effects of time pressure and impulse buying tendency

    Open Access•Yi-Hsin Lin, Chen-Fen Chen et al.•ARTICLE•Tourism Management•2013•Cited by: 11•References: 29

  • Another Look at the Heritage Tourism Experience

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Annals of Tourism Research•2013•Cited by: 1•References: 9

  • Investigating the antecedents and consequences of burnout and isolation among flight attendants

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2012•Cited by: 6•References: 49

  • Meeting the needs of disabled air passengers

    Open Access•Yu-Chun Chang, Chen-Fen Chen et al.•ARTICLE•Tourism Management•2012•Cited by: 5•References: 14

Next
  • How destination image and evaluative factors affect behavioral intentions

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2007•Cited by: 103•References: 27

  • Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2010•Cited by: 78•References: 30

  • A closer look at destination

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2013•Cited by: 46•References: 52

  • Resident Attitudes toward Heritage Tourism Development

    Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Geographies•2010•Cited by: 28•References: 32

    This study investigates the interrelationships between community attachment, economic dependence on tourism, perceived positive tourism impacts, perceived negative impacts and support for tourism development. A total of 239 respondents completed a survey conducted at Tainan city, a heritage city in southern Taiwan. The data were analysed using a structural equation modelling (SEM) technique; and the results reveal that both community attachment a…

  • Behavioral intentions of public transit passengers-The roles of service quality, perceived value, satisfaction and involvement

    Open Access•Wen-Tai Lai, Chen-Fen Chen•ARTICLE•Transport Policy•2010•Cited by: 17•References: 9

  • Tourism expansion, tourism uncertainty and economic growth

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2009•Cited by: 14•References: 28

  • Passengers' shopping motivations and commercial activities at airports – The moderating effects of time pressure and impulse buying tendency

    Open Access•Yi-Hsin Lin, Chen-Fen Chen et al.•ARTICLE•Tourism Management•2013•Cited by: 11•References: 29

  • Perceived value, satisfaction, and loyalty of TV travel product shopping

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2008•Cited by: 9•References: 25

  • Antecedents and consequences of perceived coolness for Generation Y in the context of creative tourism - A case study of the Pier 2 Art Center in Taiwan

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2019•Cited by: 7•References: 38

  • Investigating the antecedents and consequences of burnout and isolation among flight attendants

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2012•Cited by: 6•References: 49

  • Meeting the needs of disabled air passengers

    Open Access•Yu-Chun Chang, Chen-Fen Chen et al.•ARTICLE•Tourism Management•2012•Cited by: 5•References: 14

  • Cost structure and productivity growth of the Taiwanese international tourist hotels

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2007•Cited by: 5•References: 12

  • How technology-enhanced experience affects festival host destination attitude and word-of-mouth? Evidence from Taiwan

    Chen-Fen Chen, V G Girish•ARTICLE•Leisure Studies•2025•Cited by: 2•References: 94

    This study explores the technology-enhanced tourist experience in a festival context to address destination attitude and word-of-mouth towards a destination. Drawing specifically from the cognitive -affective-behavioural framework, we propose and empirically examine a model that integrates perceived novelty, as the cognitive component. Joy, and positive surprise were treated as the affective antecedents of memorable tourism experience. Memorable …

  • Insiders and outsiders

    Open Access•Chen-Fen Chen•ARTICLE•Ageing and Society•2016•Cited by: 2•References: 29

    As in many developed countries, foreign care-givers have made up a short-term labour force to help shoulder the responsibilities of older adult care in Taiwan since 1992. This study uses the dual labour market and the occupational segregation theoretical frameworks and a mixed-method approach to examine whether foreign care-givers are supplementary or have replaced Taiwanese care-givers in Taiwan's long-term care (LTC) industry, and to understand…

  • Investigating the effects of job demands and job resources on cabin crew safety behaviors

    Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2014•Cited by: 2•References: 41

  • Consumer engagement and place identity in online travel forums

    Chen-Fen Chen, Christopher White et al.•ARTICLE•Tourism Recreation Research•2024•Cited by: 1•References: 84

    The quest to understand the formation and management of relationships between a firm and consumers in online contexts represents a priority for both researchers and practitioners. Consumer engagement is central to furthering such understanding and encouraging satisfaction, commitment, and trust, as popular enabling variables. Recent calls to broaden and deepen consumer engagement nomological networks motivate the current study, which aims to incl…

  • Constructing Taiwan’s Active Aging Index and Applications for International Comparison

    Open Access•Hui‐chuan Hsu, Jersey Liang et al.•ARTICLE•Social Indicators Research•2019•Cited by: 1•References: 1

  • The Taiwanese Association of Family Caregivers

    Frank T-Y Wang, Chen-Fen Chen•ARTICLE•International Journal of Care and…•2017•Cited by: 1

    Accepting political appointment from the government is a double-edged sword for an advocacy group, which could mean a chance to influence policies or conflicts with other advocacy groups. The Taiwanese Association of Family Caregivers (TAFC) went through such a process of transformation when it was appointed as a member of a formal committee set up by the Taiwanese government in 2009 in order to develop and implement a long term care insurance sc…

  • Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants

    Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2014•Cited by: 1•References: 48

  • Another Look at the Heritage Tourism Experience

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Annals of Tourism Research•2013•Cited by: 1•References: 9

  • Cost structure and productivity growth of the Taiwanese international tourist hotels

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2007•Cited by: 5•References: 12

  • How destination image and evaluative factors affect behavioral intentions

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2007•Cited by: 103•References: 27

  • Perceived value, satisfaction, and loyalty of TV travel product shopping

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2008•Cited by: 9•References: 25

  • Tourism expansion, tourism uncertainty and economic growth

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2009•Cited by: 14•References: 28

  • An Application of Hedonic Pricing Analysis to the Case of Hotel Rooms in Taipei

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Economics•2010

    This study investigates the impact of a variety of attributes or ‘characteristics’ on the rates charged for hotel rooms in Taipei. The authors employ a ‘hedonic pricing’ method and use data obtained for 73 hotels from an Internet travel agent. The results show that hotel location, the availability of LED TV and the presence of conference facilities have significant effects on both weekday and weekend room rates. By contrast, Internet access and t…

  • Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2010•Cited by: 78•References: 30

  • Behavioral intentions of public transit passengers-The roles of service quality, perceived value, satisfaction and involvement

    Open Access•Wen-Tai Lai, Chen-Fen Chen•ARTICLE•Transport Policy•2010•Cited by: 17•References: 9

  • Resident Attitudes toward Heritage Tourism Development

    Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Geographies•2010•Cited by: 28•References: 32

    This study investigates the interrelationships between community attachment, economic dependence on tourism, perceived positive tourism impacts, perceived negative impacts and support for tourism development. A total of 239 respondents completed a survey conducted at Tainan city, a heritage city in southern Taiwan. The data were analysed using a structural equation modelling (SEM) technique; and the results reveal that both community attachment a…

  • Investigating the antecedents and consequences of burnout and isolation among flight attendants

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2012•Cited by: 6•References: 49

  • Meeting the needs of disabled air passengers

    Open Access•Yu-Chun Chang, Chen-Fen Chen et al.•ARTICLE•Tourism Management•2012•Cited by: 5•References: 14

  • A closer look at destination

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2013•Cited by: 46•References: 52

  • Passengers' shopping motivations and commercial activities at airports – The moderating effects of time pressure and impulse buying tendency

    Open Access•Yi-Hsin Lin, Chen-Fen Chen et al.•ARTICLE•Tourism Management•2013•Cited by: 11•References: 29

  • Another Look at the Heritage Tourism Experience

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Annals of Tourism Research•2013•Cited by: 1•References: 9

  • Investigating the effects of job demands and job resources on cabin crew safety behaviors

    Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2014•Cited by: 2•References: 41

  • Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants

    Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2014•Cited by: 1•References: 48

  • Insiders and outsiders

    Open Access•Chen-Fen Chen•ARTICLE•Ageing and Society•2016•Cited by: 2•References: 29

    As in many developed countries, foreign care-givers have made up a short-term labour force to help shoulder the responsibilities of older adult care in Taiwan since 1992. This study uses the dual labour market and the occupational segregation theoretical frameworks and a mixed-method approach to examine whether foreign care-givers are supplementary or have replaced Taiwanese care-givers in Taiwan's long-term care (LTC) industry, and to understand…

  • The Effects of Tourism on Economic Growth and CO 2 Emissions

    Open Access•Sudharshan Reddy Paramati, Md Samsul Alam et al.•ARTICLE•Travel Research Bulletin•2017

    This study empirically examines the dynamic relationships among tourism, economic growth, and CO 2 emissions and compares the effects of tourism on economic growth and CO 2 emissions between developed and developing economies. By employing robust panel econometric techniques, the results show that tourism has significant positive impacts on economic growth for both developed and developing economies, supporting the prevailing hypothesis of touris…

  • The Taiwanese Association of Family Caregivers

    Frank T-Y Wang, Chen-Fen Chen•ARTICLE•International Journal of Care and…•2017•Cited by: 1

    Accepting political appointment from the government is a double-edged sword for an advocacy group, which could mean a chance to influence policies or conflicts with other advocacy groups. The Taiwanese Association of Family Caregivers (TAFC) went through such a process of transformation when it was appointed as a member of a formal committee set up by the Taiwanese government in 2009 in order to develop and implement a long term care insurance sc…

  • Social Determinants and Disparities in Active Aging Among Older Taiwanese

    Open Access•Hui‐chuan Hsu, Jersey Liang et al.•ARTICLE•International Journal of…•2019

    This study assesses equity in active aging across social determinants among older Taiwanese. The data were collected from face-to-face interviews with adults aged 55 years or more in Taiwan in 2017 ( n = 738). A total of 30 individual-level Taiwan active aging indicators were chosen, and the relationship between social determinants and active aging indicators were analyzed by logistic regression models. Women were more likely to participate in vo…

  • Constructing Taiwan’s Active Aging Index and Applications for International Comparison

    Open Access•Hui‐chuan Hsu, Jersey Liang et al.•ARTICLE•Social Indicators Research•2019•Cited by: 1•References: 1

  • Antecedents and consequences of perceived coolness for Generation Y in the context of creative tourism - A case study of the Pier 2 Art Center in Taiwan

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•ARTICLE•Tourism Management•2019•Cited by: 7•References: 38

  • Evaluation of Reablement Home Care

    Open Access•Yu-Hsien Chiang, Hui‐chuan Hsu et al.•ARTICLE•International Journal of…•2020

    The reablement home care model improved the outcomes for providers, care recipients, and family caregivers. Reablement home care is suggested in long-term care policies

  • Investigating the effects of a shared bike for tourism use on the tourist experience and its consequences

    Chen-Fen Chen, Chia-Yi Huang et al.•ARTICLE•Current Issues in Tourism•2021

    As public bike-sharing systems have been widely set up in cities around the world, a shared bike for tourism use can enhance tourists’ experience at destinations and lead to tourists’ post-visit evaluations. Thus, this research explores the attributional effects of the value of using shared bikes (namely, instrumental value and affective value) on tourists’ emotional experience (namely, hedonics and perceived uniqueness) as well as on satisfactio…

  • Investigating the effects of platform and mobility on mobility as a service (MaaS) users’ service experience and behavioral intention

    Open Access•Chen-Fen Chen, Yixuan Chen et al.•ARTICLE•Transportation•2023

  • Examining trust as a critical factor for the adoption of electric vehicle sharing via necessary condition analysis

    Open Access•Timo Eccarius, Chen-Fen Chen et al.•ARTICLE•Technological Forecasting and…•2024

    This study aimed to deepen our understanding of the necessary conditions for the adoption of electric car sharing. Given the identified sufficient factors (should-have), our study focused on identifying those that are necessary (must-have). Specifically, we investigated the role of trust as a critical, necessary factor for the success of an electric car sharing scheme. We conceptualized the intention to use electric car sharing within an extended…

Business (19 works) · Psychology (18 works) · Geography (14 works) · Marketing (14 works) · Tourism (13 works) · Computer Science (12 works) · Diverse Aspects of Tourism Research (12 works) · Advertising (11 works) · Social Psychology (10 works) · Social Psychology (9 works)

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