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Hyunsu Kim

Biographic Data

ID3738401
NAMEHyunsu Kim
GIVEN NAMESHyunsu
FAMILY NAMEKim
SIGNATUREKIM H
AFFILIATIONSThe University of Sydney
ORCID0000-0003-0103-9313
VERIFIEDYes
TOTAL WORKS11
TOTAL CITATIONS32
AUTHOR COUNT11
EDITOR COUNT0
FIRST PUBLICATION YEAR2007
LATEST PUBLICATION YEAR2026
H-INDEX2
  • Express: Too proud to please? When and why arrogant restaurant brands win consumers over

    Open Access•Yoohee Hwang, Hyunsu Kim et al.•ARTICLE•Journal of Hospitality & Tourism…•2026

    Although arrogance is typically frowned upon in interpersonal interactions, it may signal unobservable competence. Prior research offers limited insight into when and why brand arrogance generates positive rather than negative consumer responses. Consequently, we conducted three vignette-based, between-subjects experiments with Prolific participants. Across studies, we manipulated arrogant message, brand expertise, and brand biography (top dog vs…

  • Enhancing the Authenticity of Artificial Intelligence (AI)-Designed Souvenirs

    Open Access•Hyunsu Kim, Seunghun Shin et al.•ARTICLE•Journal of Hospitality & Tourism…•2026

    As artificial intelligence (AI) continues to play a growing role in souvenir design, concerns about the authenticity of AI-designed souvenirs remain a challenge in the hospitality and tourism industry. This research investigates the impact of AI-designed souvenirs, particularly focusing on art-infused ones, and on the perceived authenticity of souvenirs and purchase intention. Across two preliminary and four experimental studies, the findings dem…

  • Narratives of Tomorrow: Harnessing Artificial Intelligence (AI) to Encourage Tourist Support for Preservation in Tourism

    Open Access•Hyunsu Kim, Hyejo Hailey Shin et al.•ARTICLE•Journal of Hospitality & Tourism…•2026

    Artificial intelligence (AI) offers a powerful means of envisioning the future impacts of tourism destinations. Through two rounds of focus group discussions, three experimental studies, and two supplemental studies, this research conceptualized and evaluated two types of loss-framed AI narratives using both text and visuals: deprivation of a positive future and presence of a negative one. Our results demonstrate that AI narratives depicting the …

  • Artificial Intelligence in Hospitality and Tourism: Insights From Industry Practices, Research Literature, and Expert Opinions

    Open Access•Hyunsu Kim, Kevin Kam Fung So et al.•ARTICLE•Journal of Hospitality & Tourism…•2025•Cited by: 5•References: 73

    Given that artificial intelligence (AI) is significantly transforming businesses, it is crucial to examine how AI will change the future of the hospitality and tourism industry. By integrating multiple data sources (i.e., practitioner literature, research literature, and expert opinions), we suggest three trends constituting opportunities and challenges (AI applications in different business sectors, primary AI functions, emerging AI topics), thr…

  • Too much may be a bad thing: The difference between challenge and hindrance job demands

    Open Access•Hyunsu Kim, KangHyun Shin et al.•ARTICLE•Current Psychology•2024

  • Another’s voice

    Hyunsu Kim, Hyun‐su Kim et al.•ARTICLE•East Asian Pragmatics•2023

    This study examines the interactional functions of an evidential marker -tay in the Korean language. Despite the frequent use of -tay in everyday interactions, the role of this marker in spoken communication has not been sufficiently explored, compared to other Korean quotative expressions. By analysing telephone conversations, this study shows that -tay conveys not only another’s utterances but also indicates interaction-oriented functions in va…

  • Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis

    Open Access•Hyunsu Kim, Kevin Kam Fung So•ARTICLE•International Journal of…•2022

  • Service robots: Applying social exchange theory to better understand human–robot interactions

    Open Access•Hyunsu Kim, Kevin Kam Fung So et al.•ARTICLE•Tourism Management•2022•Cited by: 25•References: 80

  • Inter-Annual and Seasonal Variations of Water Quality and Trophic Status of a Reservoir with Fluctuating Monsoon Precipitation

    Open Access•Ye-eun Moon, Hyunsu Kim et al.•ARTICLE•International Journal of…•2021

    Long-term evaluation from 2000 to 2020 of a temperate reservoir indicated that water quality and trophic status were not critically controlled by the inter-annual dynamics of monsoon precipitation. The fluctuation of annual concentrations of TP, TSS, and EC did not always correlate with the variation of precipitation. BOD and COD demonstrated monotonically increasing trends with Sen's slope of 0.02 and 0.01, respectively, while Chl- a manifested …

  • Self-voice '-' in the Korean language

    Open Access•Hyunsu Kim, Hyun‐su Kim•ARTICLE•Journal of Pragmatics•2015•Cited by: 2•References: 10

  • Why travelers prefer humans over artificial intelligence (AI): Developing and testing an AI aversion model in tourism

    Open Access•Hyunsu Kim, Hyejo Hailey Shin et al.•ARTICLE•Tourism Management•2007

  • Service robots: Applying social exchange theory to better understand human–robot interactions

    Open Access•Hyunsu Kim, Kevin Kam Fung So et al.•ARTICLE•Tourism Management•2022•Cited by: 25•References: 80

  • Artificial Intelligence in Hospitality and Tourism: Insights From Industry Practices, Research Literature, and Expert Opinions

    Open Access•Hyunsu Kim, Kevin Kam Fung So et al.•ARTICLE•Journal of Hospitality & Tourism…•2025•Cited by: 5•References: 73

    Given that artificial intelligence (AI) is significantly transforming businesses, it is crucial to examine how AI will change the future of the hospitality and tourism industry. By integrating multiple data sources (i.e., practitioner literature, research literature, and expert opinions), we suggest three trends constituting opportunities and challenges (AI applications in different business sectors, primary AI functions, emerging AI topics), thr…

  • Self-voice '-' in the Korean language

    Open Access•Hyunsu Kim, Hyun‐su Kim•ARTICLE•Journal of Pragmatics•2015•Cited by: 2•References: 10

  • Why travelers prefer humans over artificial intelligence (AI): Developing and testing an AI aversion model in tourism

    Open Access•Hyunsu Kim, Hyejo Hailey Shin et al.•ARTICLE•Tourism Management•2007

  • Self-voice '-' in the Korean language

    Open Access•Hyunsu Kim, Hyun‐su Kim•ARTICLE•Journal of Pragmatics•2015•Cited by: 2•References: 10

  • Inter-Annual and Seasonal Variations of Water Quality and Trophic Status of a Reservoir with Fluctuating Monsoon Precipitation

    Open Access•Ye-eun Moon, Hyunsu Kim et al.•ARTICLE•International Journal of…•2021

    Long-term evaluation from 2000 to 2020 of a temperate reservoir indicated that water quality and trophic status were not critically controlled by the inter-annual dynamics of monsoon precipitation. The fluctuation of annual concentrations of TP, TSS, and EC did not always correlate with the variation of precipitation. BOD and COD demonstrated monotonically increasing trends with Sen's slope of 0.02 and 0.01, respectively, while Chl- a manifested …

  • Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis

    Open Access•Hyunsu Kim, Kevin Kam Fung So•ARTICLE•International Journal of…•2022

  • Service robots: Applying social exchange theory to better understand human–robot interactions

    Open Access•Hyunsu Kim, Kevin Kam Fung So et al.•ARTICLE•Tourism Management•2022•Cited by: 25•References: 80

  • Another’s voice

    Hyunsu Kim, Hyun‐su Kim et al.•ARTICLE•East Asian Pragmatics•2023

    This study examines the interactional functions of an evidential marker -tay in the Korean language. Despite the frequent use of -tay in everyday interactions, the role of this marker in spoken communication has not been sufficiently explored, compared to other Korean quotative expressions. By analysing telephone conversations, this study shows that -tay conveys not only another’s utterances but also indicates interaction-oriented functions in va…

  • Too much may be a bad thing: The difference between challenge and hindrance job demands

    Open Access•Hyunsu Kim, KangHyun Shin et al.•ARTICLE•Current Psychology•2024

  • Artificial Intelligence in Hospitality and Tourism: Insights From Industry Practices, Research Literature, and Expert Opinions

    Open Access•Hyunsu Kim, Kevin Kam Fung So et al.•ARTICLE•Journal of Hospitality & Tourism…•2025•Cited by: 5•References: 73

    Given that artificial intelligence (AI) is significantly transforming businesses, it is crucial to examine how AI will change the future of the hospitality and tourism industry. By integrating multiple data sources (i.e., practitioner literature, research literature, and expert opinions), we suggest three trends constituting opportunities and challenges (AI applications in different business sectors, primary AI functions, emerging AI topics), thr…

  • Express: Too proud to please? When and why arrogant restaurant brands win consumers over

    Open Access•Yoohee Hwang, Hyunsu Kim et al.•ARTICLE•Journal of Hospitality & Tourism…•2026

    Although arrogance is typically frowned upon in interpersonal interactions, it may signal unobservable competence. Prior research offers limited insight into when and why brand arrogance generates positive rather than negative consumer responses. Consequently, we conducted three vignette-based, between-subjects experiments with Prolific participants. Across studies, we manipulated arrogant message, brand expertise, and brand biography (top dog vs…

  • Enhancing the Authenticity of Artificial Intelligence (AI)-Designed Souvenirs

    Open Access•Hyunsu Kim, Seunghun Shin et al.•ARTICLE•Journal of Hospitality & Tourism…•2026

    As artificial intelligence (AI) continues to play a growing role in souvenir design, concerns about the authenticity of AI-designed souvenirs remain a challenge in the hospitality and tourism industry. This research investigates the impact of AI-designed souvenirs, particularly focusing on art-infused ones, and on the perceived authenticity of souvenirs and purchase intention. Across two preliminary and four experimental studies, the findings dem…

  • Narratives of Tomorrow: Harnessing Artificial Intelligence (AI) to Encourage Tourist Support for Preservation in Tourism

    Open Access•Hyunsu Kim, Hyejo Hailey Shin et al.•ARTICLE•Journal of Hospitality & Tourism…•2026

    Artificial intelligence (AI) offers a powerful means of envisioning the future impacts of tourism destinations. Through two rounds of focus group discussions, three experimental studies, and two supplemental studies, this research conceptualized and evaluated two types of loss-framed AI narratives using both text and visuals: deprivation of a positive future and presence of a negative one. Our results demonstrate that AI narratives depicting the …

Tourism (6 works) · AI in Service Interactions (5 works) · Psychology (4 works) · Computer Science (3 works) · Digital Marketing and Social Media (3 works) · Hospitality (3 works) · Hospitality industry (3 works) · Social Psychology (3 works) · Artificial Intelligence in Healthcare and Education (2 works) · Behavioral Health and Interventions (2 works)

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