Greg Hearn
Biographic Data
| ID | 3855491 |
|---|---|
| NAME | Greg Hearn |
| GIVEN NAMES | Greg |
| FAMILY NAME | Hearn |
| SIGNATURE | HEARN G |
| AFFILIATIONS | Queensland University of Technology |
| ORCID | 0000-0003-2245-3433 |
| VERIFIED | Yes |
| TOTAL WORKS | 41 |
| TOTAL CITATIONS | 52 |
| AUTHOR COUNT | 38 |
| EDITOR COUNT | 3 |
| FIRST PUBLICATION YEAR | 1989 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 4 |
Storytelling Networks and Social Capital for Disaster Resilience: Empowering Narrative Agency in Diverse Communities
Prior studies have established the importance of social capital in fostering disaster resilience especially among diverse and marginalised populations. Yet, most have focused on its structural dimension, treating social capital as a pre-existing attribute. Limited attention has been given to its communicative underpinning—how shared meaning-making, particularly through storytelling networks as open and participatory spaces, actively constitutes s…
Sensemaking with AI: How trust influences Human-AI collaboration in health and creative industries
This study investigates how trust influences human-AI collaboration within the health and creative sectors, where attitudes toward AI vary widely due to field-specific challenges and expectations. By comparing perspectives from 285 professionals, including artists and doctors, and through persona narratives , we explore how trust in AI can enhance human potential and encourage adoption. Findings reveal that trust hinges on transparency, contextua…
Shifting attitudes and trust in AI: Influences on organizational AI adoption
This paper investigates how trust in artificial intelligence (AI) influences its adoption in organizational settings, emphasizing the dynamic nature of attitudes towards AI. Using qualitative data from 29 interviews with AI developers, managers, and users, the study identifies three attitudinal positions: positive, negative, and instrumental. The findings reveal that attitudes towards AI are changing, often shifting from negative or instrumental …
The Citizen’s Right to the Virtual City: Urban Governance in the Metaverse Through an Exploration of Decentraland
Many aspects of contemporary lifestyles—working, socializing, shopping, and consuming entertainment—are digitally mediated. Further, physical spaces are now mediated by technologies to the extent that attempts to understand physical space are incomplete without considering digital and virtual layers. This trend towards hybridity has been accelerated by recent notions of digital twins and the metaverse. This article investigates the intersection—a…
When socio-technical imaginaries meet the reality of adoption: Cobots in manufacturing
Short videos on Douyin: An intermediary approach to connect Australian food producers with Chinese consumers
In their quest to access China's lucrative consumer market, Western businesses are often entranced by the sheer scale of the country's social media landscape. However, reducing Chinese consumers to mere statistics veiled in orientalism underestimates the continued importance of understanding their local cultural context. As part of an extensive Australia-China supply chain research program, the current study used community engagement and human-ce…
Networks, collaboration and knowledge exchange in creative industries: A comparative analysis of Brisbane and Shenzhen
This paper explores an expanding area of policy interest: the networks and collaboration mechanisms between universities and creative industries actors in cities. While much is known about such relationships in Science, Technology, Engineering, and Mathematics (STEM), they remain taken for granted and under researched in the creative industries. We argue that they are pivotal for different domains of research and policy, notably, cultural policy,…
Urban Revitalisation Between Artisanal Craft and Green Manufacturing: The Case of Brisbane’s Northgate Industrial Precinct
As Brisbane prepares for the 2032 climate-positive Olympics, traditional industrial precincts in the city are rapidly transforming. With a population of 2.5 M Brisbane has grown by 20% every decade since 1950, and sustainability-driven urbanism is an imperative. Here we document the history and future of Holland Street in Northgate, an inner-city industrial suburb, in the context of local, state, and national urban revitalisation and policymaking…
Lifestyle cities, remote work and implications for urban planning
Australia’s cities and regions are the envy of the world for their natural beauty and lifestyle amenities and attractions. Not only has this sustained the tree-change and sea-change movement, with broadband connectivity and the COVID-19 pandemic so-called ‘e-changers’ and ‘flee-changers’ are part of the populus seeking to combine career aspirations with lifestyle destinations. This paper discusses the growing popularity of remote, particularly ho…
The role of residential suburbs in the knowledge economy: Insights from a design charrette into nomadic and remote work practices
New digital and remote work practices challenge city planning and urban design as they move economic activities from city centres to residential suburbs. Little is known about the spatial impact of these new work patterns on suburbia. This paper addresses this knowledge gap through a design charrette conducted in the City of Gold Coast, Australia. Despite often working individually, remote workers favour design interventions that facilitate a tra…
The Future of Creative Work: Creativity and Digital Disruption
The creative economy: The rise and risks of intangible capital and the future of creative work
Aesthetic, expressive and design capabilities are the sin qua non of creative work, and are needed across the whole economy, not just in the media, art and design sectors. The future of this creative economy is affected by increasing global investment in intangible assets such as research and development, designs, patents, creative works, software, platforms, brands, and business methodologies. Intangible assets are easy to move, can be scaled wi…
Demand’ for culture and ‘allied’ industries: Policy insights from multi-site creative economy research
This paper draws policy insights from the first comparative analysis of multiple hotspots of regional cultural and creative activity across Australia. Focussing on the state of Queensland, it provides three interlinked findings relevant to international cultural policy debates. The first – municipal agency – goes to the crux of the value of studying small regions. We examine the degree to which Cairns, an isolated, small regional city, can exerci…
Working from the Other Office: Trialling Co‐Working Spaces for Public Servants
The proliferation of digital connectivity and mobility is having a profound impact on nomadic and collaborative work practices in our cities. In the past few years, we have witnessed a shift in the way that organisational entities in both the private and public sector put emphasis on the allocation and use of office space. In this paper, we report on our evaluation of a trial of co‐working spaces also referred to as Flexible Work Centres (FWC) le…
Creative graduate pathways within and beyond the creative industries
This special issue explores the nuances of graduate creative work, the kinds of value that creative graduates add through work of various types, graduate employability issues for creative graduates, emerging and developing creative career identities and the implications for educators who are tasked with developing a capable creative workforce. Extant literature tends to characterise creative careers as either ‘precarious’ and insecure, or as the …
A Deweyan Experience Economy for Higher Education
In this essay we argue that a Deweyan experience economy will best support the higher education (HE) sector in the future, and we draw a contrast between that economy and the sector’s current focus on informational concerns, as expressed by the recent rush to Massive Open Online Courses (MOOCs) and other mass online informational offerings. We base our argument on current developments in music education and music technology that we see as being p…
Creative Work Beyond the Creative Industries: Innovation, Employment and Education
Using communicative ecology theory to scope the emerging role of social media in the evolution of urban food systems
Community engagement for sustainable urban futures
This special issue of Futures is concerned with community engagement strategies that help to inform medium and long-term futures studies in order
Next-Generation 'Filmmaking: New Markets, New Methods and New Business Models
Digital production and distribution technologies may create new opportunities for filmmaking in Australia. A culture of new approaches to filmmaking is emerging, driven by 'next-generation filmmakers' who are willing to consider new business models, from online web series to short films produced for mobile phones. At the same time, cultural representation itself is transforming within an interactive, social media-driven environment. Yet there is …
Site-specific mobility and connection in Korea: Bangs (rooms) between public and private spaces
Knowledge Policy: Challenges for the 21st Century
The Role of New Media and Digital Narratives in Urban Planning and Community Development
Many new urban developments are systematically planned and rapidly built and marketed, creating instant ‘communities’ in relatively dense concentrations. As a consequence, urban planners are turning to the social sciences, arts and humanities for answers to achieve socially sustainable developments. This paper discusses a narrative based approach to community engagement in the urban planning process. We describe the evolution of this approach and…
Sox: An Experiment in Building Digital Literacies for Emerging Professionals in the Digital Content Industries
What are the education-to-work transition experiences of graduate creative professionals in a time when user-generated content is radically changing the organisations in which they will work? 60Sox is an online creative ecology for these emerging professionals that attempts to answer this question, in the process of showcasing and developing their creative and generic career capacities. We report here on the development and operation of 60Sox.org…
Networked Individualism of Urban Residents: Discovering the communicative ecology in inner-city apartment buildings
Certain patterns of interaction between people point to networks as an adequate conceptual model to characterize some aspects of social relationships mediated or facilitated by information and communication technology. Wellman proposes a shift from groups to networks and describes the ambivalent nature inherent in an egocentric yet still well-connected portfolio of sociability with the term ‘networked individualism’. In this paper, qualitative da…
The mobile phone as media
This article focuses on the mobile phone’s permeation into ‘everyday life’ through products, knowledge and cultural processes. The convergence and blurring of industry boundaries increasingly see entertainment, information and communication technologies (ICTs) and lifestyle products and services combine. The possibilities that digital economies (via products and services) provide in shaping our experiences - and how others experience us - lend su…
Community engagement for sustainable urban futures
This special issue of Futures is concerned with community engagement strategies that help to inform medium and long-term futures studies in order
Using communicative ecology theory to scope the emerging role of social media in the evolution of urban food systems
From Value Chain to Value Creating Ecology: Implications for creative industries development policy
The metaphor of a “value creating ecology” is developed to describe the operation of the creative industries. This encapsulates three important trends, namely the shift from consumers to co‐creators of value; the shift from thinking about product value to thinking about network value; and the shift from thinking about cooperation or competition to thinking about co‐opetition. Underlying this metaphor is recognition of the need to consider both pu…
Working from the Other Office: Trialling Co‐Working Spaces for Public Servants
The proliferation of digital connectivity and mobility is having a profound impact on nomadic and collaborative work practices in our cities. In the past few years, we have witnessed a shift in the way that organisational entities in both the private and public sector put emphasis on the allocation and use of office space. In this paper, we report on our evaluation of a trial of co‐working spaces also referred to as Flexible Work Centres (FWC) le…
The Coming of Post-Reflexive Society: Commodification and Language in Digital Capitalism
Language is a unique aspect of human communication because it can be used to discuss itself in its own terms. For this reason, human societies potentially have superior capacities of coordination, reflexive self-correction and innovation than other animal, physical or cybernetic systems. However, this analysis also reveals that language is interconnected with the economically and technologically mediated social sphere. Hence it is vulnerable to a…
Knowing through doing: Anticipating issues for the study of human communication
Next-Generation 'Filmmaking: New Markets, New Methods and New Business Models
Digital production and distribution technologies may create new opportunities for filmmaking in Australia. A culture of new approaches to filmmaking is emerging, driven by 'next-generation filmmakers' who are willing to consider new business models, from online web series to short films produced for mobile phones. At the same time, cultural representation itself is transforming within an interactive, social media-driven environment. Yet there is …
Site-specific mobility and connection in Korea: Bangs (rooms) between public and private spaces
An Innovation Agenda for the Creative Industries: Where is the R&D
What would an innovation systems approach to the creative, and especially the digital, content industries look like? This is important for two reasons: such an approach may open up dynamic and central policy territory which has been the preserve of science, engineering and technology (SET) worldwide; and it asks new questions, outside the domain of cultural support, which may precipitate a more holistic approach to the creative industries. This a…
From the Margins to the Mainstream: Creating Value in Queensland's Music Industry
As elsewhere, the music industry in Queensland comprises two tiers. The first tier is composed of products and services engaged by major music labels and commercially successful artists who at times attract significant sales. The second tier - or what is sometimes referred to as the 'grassroots' (Gibson, 2002) - largely consists of independent musicians, production personnel and producers attracting both niche and at times mainstream audiences. C…
When socio-technical imaginaries meet the reality of adoption: Cobots in manufacturing
Demand’ for culture and ‘allied’ industries: Policy insights from multi-site creative economy research
This paper draws policy insights from the first comparative analysis of multiple hotspots of regional cultural and creative activity across Australia. Focussing on the state of Queensland, it provides three interlinked findings relevant to international cultural policy debates. The first – municipal agency – goes to the crux of the value of studying small regions. We examine the degree to which Cairns, an isolated, small regional city, can exerci…
Sox: An Experiment in Building Digital Literacies for Emerging Professionals in the Digital Content Industries
What are the education-to-work transition experiences of graduate creative professionals in a time when user-generated content is radically changing the organisations in which they will work? 60Sox is an online creative ecology for these emerging professionals that attempts to answer this question, in the process of showcasing and developing their creative and generic career capacities. We report here on the development and operation of 60Sox.org…
Patient perceptions of health professional interpersonal skills
Clinician interpersonal skills in interaction with patients are broadly conceptualised as having task (instrumental) and socioemotional (affective) dimensions. There has been, however, inconsistency in the assignation of specific skills to these dimensions, and lack of information on how patients perceive these dimensions. Ninety-eight patients, who were being given instruction in the use of contact lenses, filled in a 27-item questionnaire on cl…
Active and Passive Conceptions of the Television Audience: Effects of a Change in Viewing Routine
Are human beings best viewed as active or passive in relationship to their environment? Television audience research in recent decades exemplifies this longstanding issue. Polarization on the question may be due to a tendency to compartmentalize qualitative and quantitative data. In this study, a prototypicalfield experiment involving 156 adult residents in a large Australian city generated both types of data to clarify the nature of television a…
Active and Passive Conceptions of the Television Audience: Effects of a Change in Viewing Routine
Are human beings best viewed as active or passive in relationship to their environment? Television audience research in recent decades exemplifies this longstanding issue. Polarization on the question may be due to a tendency to compartmentalize qualitative and quantitative data. In this study, a prototypicalfield experiment involving 156 adult residents in a large Australian city generated both types of data to clarify the nature of television a…
Entertainment Manna: Does Television Viewing Lead to Appetitive Helplessness
A link between passivity and television viewing has long been part of the public discourse about television. Despite this, both cognitive and psychophysiological studies of viewing have tended to dismiss such a link. The possibility that the basis of the persistent public perceptions lies in motivational rather than attentional or psychophysiological mechanisms is explored. Starting with the observation that, regardless of the content, television…
Patient perceptions of health professional interpersonal skills
Clinician interpersonal skills in interaction with patients are broadly conceptualised as having task (instrumental) and socioemotional (affective) dimensions. There has been, however, inconsistency in the assignation of specific skills to these dimensions, and lack of information on how patients perceive these dimensions. Ninety-eight patients, who were being given instruction in the use of contact lenses, filled in a 27-item questionnaire on cl…
Bringing Multiple Perspectives to Australia's Communication Futures: Beyond the Superhighway
A case study is presented of the multi-method and multi-discipline approach to anticipating the social and policy implications of new communication and information technologies (C&IT) being adopted by the Communication Centre at the Queensland University of Technology. This work draws on frameworks which include action research, structurational approaches to technology, coevolutionary systems theory, information economics, feminist and poststruct…
Communicative Strategies and the Evolution of Organisations Facing the New Turbulence: ICTs as Problems and Opportunities
Traditional organisational structures are currently being challenged by rapid changes in their environments, primarily caused by the introduction of computer and information technology. Successful transition to new patterns of organisation which makes sense of the complex meaning of these new environments require both ‘creative’ (self organising) and stabilising (self referencing) processes. This paper justifies the theoretical importance of cons…
Knowing through doing: Anticipating issues for the study of human communication
Students staying home
In the tension between paradigms action and dialogue
The Coming of Post-Reflexive Society: Commodification and Language in Digital Capitalism
Language is a unique aspect of human communication because it can be used to discuss itself in its own terms. For this reason, human societies potentially have superior capacities of coordination, reflexive self-correction and innovation than other animal, physical or cybernetic systems. However, this analysis also reveals that language is interconnected with the economically and technologically mediated social sphere. Hence it is vulnerable to a…
Phenomenological Turbulence and Innovation in Knowledge Systems
Most considerations of knowledge management focus on corporations and, until recently, considered knowledge to be objective, stable, and asocial. In this paper we wish to move the focus away from corporations, and examine knowledge and national innovation systems. We argue that the knowledge systems in which innovation takes place are phenomenologically turbulent, a state not made explicit in the change, innovation and socio-economic studies of k…
Commercialisation of Knowledge in Universities: The Case of the Creative Industries
During the last two decades, the convergence of a number of social and economic factors has increased the interest of universities, industry and government in the commercialisation of universities' research output. Not without scepticism from some institutions and individuals, governments and universities around the world are taking steps towards identifying marketable research products, strengthening links with industry, and creating institution…
An Innovation Agenda for the Creative Industries: Where is the R&D
What would an innovation systems approach to the creative, and especially the digital, content industries look like? This is important for two reasons: such an approach may open up dynamic and central policy territory which has been the preserve of science, engineering and technology (SET) worldwide; and it asks new questions, outside the domain of cultural support, which may precipitate a more holistic approach to the creative industries. This a…
From the Margins to the Mainstream: Creating Value in Queensland's Music Industry
As elsewhere, the music industry in Queensland comprises two tiers. The first tier is composed of products and services engaged by major music labels and commercially successful artists who at times attract significant sales. The second tier - or what is sometimes referred to as the 'grassroots' (Gibson, 2002) - largely consists of independent musicians, production personnel and producers attracting both niche and at times mainstream audiences. C…
The mobile phone as media
This article focuses on the mobile phone’s permeation into ‘everyday life’ through products, knowledge and cultural processes. The convergence and blurring of industry boundaries increasingly see entertainment, information and communication technologies (ICTs) and lifestyle products and services combine. The possibilities that digital economies (via products and services) provide in shaping our experiences - and how others experience us - lend su…
Alternative Intellectual Property Systems for the Digital Age
This paper investigates the current turbulent state of copyright in the digital age, and explores the viability of alternative compensation systems. The paper critically appraises the increased recourse to digital rights management (DRM) technologies, which are designed to restrict access to and usage of digital content. Considerable technical challenges associated with DRM systems have necessitated increasingly aggressive recourse to the law. A …
Networked Individualism of Urban Residents: Discovering the communicative ecology in inner-city apartment buildings
Certain patterns of interaction between people point to networks as an adequate conceptual model to characterize some aspects of social relationships mediated or facilitated by information and communication technology. Wellman proposes a shift from groups to networks and describes the ambivalent nature inherent in an egocentric yet still well-connected portfolio of sociability with the term ‘networked individualism’. In this paper, qualitative da…
From Value Chain to Value Creating Ecology: Implications for creative industries development policy
The metaphor of a “value creating ecology” is developed to describe the operation of the creative industries. This encapsulates three important trends, namely the shift from consumers to co‐creators of value; the shift from thinking about product value to thinking about network value; and the shift from thinking about cooperation or competition to thinking about co‐opetition. Underlying this metaphor is recognition of the need to consider both pu…
Knowledge Policy: Challenges for the 21st Century
The Role of New Media and Digital Narratives in Urban Planning and Community Development
Many new urban developments are systematically planned and rapidly built and marketed, creating instant ‘communities’ in relatively dense concentrations. As a consequence, urban planners are turning to the social sciences, arts and humanities for answers to achieve socially sustainable developments. This paper discusses a narrative based approach to community engagement in the urban planning process. We describe the evolution of this approach and…
Sox: An Experiment in Building Digital Literacies for Emerging Professionals in the Digital Content Industries
What are the education-to-work transition experiences of graduate creative professionals in a time when user-generated content is radically changing the organisations in which they will work? 60Sox is an online creative ecology for these emerging professionals that attempts to answer this question, in the process of showcasing and developing their creative and generic career capacities. We report here on the development and operation of 60Sox.org…
Site-specific mobility and connection in Korea: Bangs (rooms) between public and private spaces
Next-Generation 'Filmmaking: New Markets, New Methods and New Business Models
Digital production and distribution technologies may create new opportunities for filmmaking in Australia. A culture of new approaches to filmmaking is emerging, driven by 'next-generation filmmakers' who are willing to consider new business models, from online web series to short films produced for mobile phones. At the same time, cultural representation itself is transforming within an interactive, social media-driven environment. Yet there is …
Community engagement for sustainable urban futures
This special issue of Futures is concerned with community engagement strategies that help to inform medium and long-term futures studies in order
Creative Work Beyond the Creative Industries: Innovation, Employment and Education
Using communicative ecology theory to scope the emerging role of social media in the evolution of urban food systems
Sociology (26 works) · Political science (25 works) · Computer Science (23 works) · Business (21 works) · Economics (16 works) · Cultural Industries and Urban Development (15 works) · Engineering (15 works) · Public relations (11 works) · Creative industries (10 works) · Psychology (8 works)