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Phuoc-Thien Nguyen

Biographic Data

ID3913922
NAMEPhuoc-Thien Nguyen
GIVEN NAMESPhuoc-Thien
FAMILY NAMENguyen
SIGNATURENGUYEN P
AFFILIATIONSLac Hong University
ORCID0000-0003-4114-2323
VERIFIEDYes
TOTAL WORKS3
TOTAL CITATIONS1
WORKS AS AUTHOR3
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2022
LATEST PUBLICATION YEAR2026
H-INDEX1
  • How does social overload lead to withdrawal behavior? The case of social communities on social networking sites

    Van Thac Dang, Phuoc-Thien Nguyen et al.•ARTICLE•Information Technology and People•2026•References: 89

    Purpose On the basis of the conservation of resources theory (CORT), this study investigates the relationship between social overload and users’ withdrawal intention from social communities on social networking sites (SNSs), with the serial mediating mechanisms of social-psychological distance and emotional exhaustion and the moderating mechanism of (similar) linguistic style. Design/methodology/approach Data were collected from 489 users in diff…

  • The Role of Customer Participation in Retail Industry

    Open Access•Phuoc-Thien Nguyen, Thi Mong Hang Pham et al.•ARTICLE•SAGE Open•2025

    In recent years, scholars in marketing and service disciplines have focused their attention on the impact of customer participation (CP). However, few studies have focused on the integration of the antecedents, mediators, and moderators of CP, and their effects on customer citizenship behaviors (CCB). This study intends to fill these research gaps and develop a comprehensive research framework. Using survey data from 488 customers in the retail i…

  • The Effects of Expatriate's Personality and Cross-cultural Competence on Social Capital, Cross-cultural Adjustment, and Performance

    Open Access•Alfiyatul Qomariyah, Phuoc-Thien Nguyen et al.•ARTICLE•SAGE Open•2022•Cited by: 1•References: 59

    Expatriation is still a challenging task, although the determinants of expatriate adjustment and performance have been evaluated extensively. This study aimed to empirically investigate the influence of the expatriates' personality and cross-cultural competence on social capital, cross-cultural adjustment, and performance with expatriates from foreign-owned multination firms in Taiwan. This study integrated three perspectives to explain expatriat…

  • The Effects of Expatriate's Personality and Cross-cultural Competence on Social Capital, Cross-cultural Adjustment, and Performance

    Open Access•Alfiyatul Qomariyah, Phuoc-Thien Nguyen et al.•ARTICLE•SAGE Open•2022•Cited by: 1•References: 59

    Expatriation is still a challenging task, although the determinants of expatriate adjustment and performance have been evaluated extensively. This study aimed to empirically investigate the influence of the expatriates' personality and cross-cultural competence on social capital, cross-cultural adjustment, and performance with expatriates from foreign-owned multination firms in Taiwan. This study integrated three perspectives to explain expatriat…

  • The Effects of Expatriate's Personality and Cross-cultural Competence on Social Capital, Cross-cultural Adjustment, and Performance

    Open Access•Alfiyatul Qomariyah, Phuoc-Thien Nguyen et al.•ARTICLE•SAGE Open•2022•Cited by: 1•References: 59

    Expatriation is still a challenging task, although the determinants of expatriate adjustment and performance have been evaluated extensively. This study aimed to empirically investigate the influence of the expatriates' personality and cross-cultural competence on social capital, cross-cultural adjustment, and performance with expatriates from foreign-owned multination firms in Taiwan. This study integrated three perspectives to explain expatriat…

  • The Role of Customer Participation in Retail Industry

    Open Access•Phuoc-Thien Nguyen, Thi Mong Hang Pham et al.•ARTICLE•SAGE Open•2025

    In recent years, scholars in marketing and service disciplines have focused their attention on the impact of customer participation (CP). However, few studies have focused on the integration of the antecedents, mediators, and moderators of CP, and their effects on customer citizenship behaviors (CCB). This study intends to fill these research gaps and develop a comprehensive research framework. Using survey data from 488 customers in the retail i…

  • How does social overload lead to withdrawal behavior? The case of social communities on social networking sites

    Van Thac Dang, Phuoc-Thien Nguyen et al.•ARTICLE•Information Technology and People•2026•References: 89

    Purpose On the basis of the conservation of resources theory (CORT), this study investigates the relationship between social overload and users’ withdrawal intention from social communities on social networking sites (SNSs), with the serial mediating mechanisms of social-psychological distance and emotional exhaustion and the moderating mechanism of (similar) linguistic style. Design/methodology/approach Data were collected from 489 users in diff…

Business (2 works) · Psychology (2 works) · Cultural Differences and Values (1 work) · Cultural intelligence (1 work) · Customer engagement (1 work) · Customer service (1 work) · Customer Service Quality and Loyalty (1 work) · Cyberloafing and Workplace Behavior (1 work) · Developmental psychology (1 work) · Digital Marketing and Social Media (1 work)

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