Insin Kim
Biographic Data
| ID | 3916066 |
|---|---|
| NAME | Insin Kim |
| GIVEN NAMES | Insin |
| FAMILY NAME | Kim |
| SIGNATURE | KIM I |
| AFFILIATIONS | Pusan National University |
| ORCID | 0000-0002-0778-8975 |
| VERIFIED | Yes |
| TOTAL WORKS | 16 |
| TOTAL CITATIONS | 27 |
| WORKS AS AUTHOR | 16 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2013 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 3 |
How is CSR scepticism amplified? Effects of corporate social irresponsibility and perceived controversy in the casino industry
Although corporate social responsibility (CSR) has been instrumental in achieving corporation’s competitive advantage, this is not the case for casinos. This study examines how CSR scepticism develops in the context of the casino industry by investigating the effects of customers’ attitudes towards casinos engaged in corporate social irresponsibility (CSI) and the controversy surrounding casino businesses on CSR scepticism, which leads negative w…
Factors Affecting the Memorable Experiences of Chinese Customers in Duty-Free Shopping
The current research explored the antecedents and consequences of the memorable experiences of Chinese tourists in duty-free shopping. Utilitarian (i.e., savings, quality, and convenience) and hedonic (i.e., value expression, exploration, and entertainment) benefits were proposed to enhance the memorable experiences of these tourists. Unlike previous studies, this study examined the antecedents and consequences of memorable experiences in the fie…
How long do regional Mice events survive? the case of Busan, Korea
The study examines survival times of regional meeting, incentive, convention, and exhibition (MICE) events by estimating hazard rates over time. Additionally, crucial factors for sustaining MICE events are investigated. This study utilized an innovative analytic technique—survival analysis. To estimate survival probability, 205 MICE events hosted in Busan, South Korea were collected. The survival analysis results showed the most important period …
Emotional attachment, age and online travel community behaviour
The conceptual framework linking the three-dimensional construct of parasocial interaction, emotional attachment and online travel community behaviour has been examined. The structural relationships based on responses from 376 online travel community members have been analysed using structural equation modelling (SEM). It was found that identification with members and problem-solving ability have positive effects on emotional attachment, which in…
Dysfunctional Customer Behavior, Employee Service Sabotage, and Sustainability
In a restaurant industry, dysfunctional customer behavior damages customer-contact service employees' mental health which may lead to employee defection. This study examined the effects of dysfunctional customer behavior on service employees' service sabotage which is a mechanisms for protecting themselves from outside pressures. Additionally, it determined if emotional exhaustion plays a mediating role in the relationship between dysfunctional c…
Travel Website Atmospheres Inducing Older Travelers’ Familiarity
In the environment in which an increasing number of older travelers are participating in online tourism platforms, for older travelers who face multiple barriers in using e-commerce, it is essential to identify factors promoting older travelers' website usage for their well-being and sustainable travel industry. This study aims to identify the key factors of website atmosphere for enhancing older travelers' familiarity, investigate the relationsh…
Sustainability of nature walking trails
This study aimed to understand how tourists’ pro-environmental behavior (PEB) can be promoted in natural walking trails. Specifically, this study examined the links among place attachment, place-specific PEB, and general PEB in everyday life, and the effects of power on PEB. Using data collected from 273 walking tourists, the results of structural equation modeling revealed place identity, nature bonding, social bonding, and general PEB directly …
Visitors’ Motives for Attending a Healthy Food Exhibition
Environmental issues (i.e., food safety and environmental pollution) have increased concerns about individuals' health as well as global environment. These concerns drive awareness for the influences of healthy foods, and eventually lead them to visit healthy food exhibitions. This research aims to understand the attendees' motives for participating in a healthy food exhibition. Specific objectives are to identify crucial visitors' motives influe…
Improving Patient behavioral Consent through Different Service Quality Dimensions
This study aimed to examine the impact of the five-dimensional health care service quality (SQ) on patient behavioral consent (PBC). This study further explored the mediating role of patient satisfaction (PS) on the SQ-PBC relationship. A survey questionnaire was used to collect the data from public sector hospitals situated in Bahawalpur division, Punjab, Pakistan. We used confirmatory factor analysis (CFA) and structural equation modeling (SEM)…
Critical Success Factors of Medical Tourism
The purpose of this study was to identify the key success factors of medical tourism using the case of South Korea. Medical tourism refers to the phenomenon of travelling across national borders intentionally to access a variety of medical treatments, especially modern medical treatment. Through conducting semi-structure face-to-face in-depth interviews with the service suppliers of Korean medical tourism, it was discovered that Korean medical to…
Chinese international students’ psychological adaptation process in Korea
This study aims to shed light on the effect of international students’ lifelong learning and dining experience during the trip in a host country on their psychological adaptation, place attachment, and sharing of tourism experience. Employing responses from 247 Chinese students in South Korea, a SEM (Structural Equation Modeling) technique was used for the analysis. The study found that lifelong learning positively influences dining-out flow expe…
Attitude toward luxury cruise, fantasy, and willingness to pay a price premium
This study applies the functional theory of attitudes in examining the structural relationships among the social-adjustive, value-expressive, hedonic, and utilitarian functions of attitudes, fantasy, and willingness to pay a premium. This study also identifies the moderating roles of sensory innovativeness and maximization in the relationships between the four functions of attitudes and fantasy. An online survey (N = 543) was conducted to collect…
In-flight NCCI management by combining the Kano model with the service blueprint
Older adults’ parasocial interaction formation process in the context of travel websites
City Residents’ Perception of Mice City Brand Orientation and Their Brand Citizenship Behavior
City branding is an important strategic asset in publicizing a city's values for building a competitive global city. Brand orientation plays a vital role in understanding the identity of the city as branded by city authorities. However, successful city branding needs to be built upon consensus on the identity and core values of the city between city authorities and internal stakeholders. The engagement of internal stakeholders is an essential det…
The Impact of Brand Relationship and Attributions on Passenger Response to Service Failure
It is important for service companies to develop and maintain consistent and stable consumer loyalty. Although consumer brand relationship and attributions have been applied to various service industries, they have not been investigated in the airline industry where passenger emotions are considered critical. This study addresses the consequences of brand relationship quality, the mediating influence of emotions, and the moderating role of switch…
Older adults’ parasocial interaction formation process in the context of travel websites
Sustainability of nature walking trails
This study aimed to understand how tourists’ pro-environmental behavior (PEB) can be promoted in natural walking trails. Specifically, this study examined the links among place attachment, place-specific PEB, and general PEB in everyday life, and the effects of power on PEB. Using data collected from 273 walking tourists, the results of structural equation modeling revealed place identity, nature bonding, social bonding, and general PEB directly …
The Impact of Brand Relationship and Attributions on Passenger Response to Service Failure
It is important for service companies to develop and maintain consistent and stable consumer loyalty. Although consumer brand relationship and attributions have been applied to various service industries, they have not been investigated in the airline industry where passenger emotions are considered critical. This study addresses the consequences of brand relationship quality, the mediating influence of emotions, and the moderating role of switch…
Attitude toward luxury cruise, fantasy, and willingness to pay a price premium
This study applies the functional theory of attitudes in examining the structural relationships among the social-adjustive, value-expressive, hedonic, and utilitarian functions of attitudes, fantasy, and willingness to pay a premium. This study also identifies the moderating roles of sensory innovativeness and maximization in the relationships between the four functions of attitudes and fantasy. An online survey (N = 543) was conducted to collect…
City Residents’ Perception of Mice City Brand Orientation and Their Brand Citizenship Behavior
City branding is an important strategic asset in publicizing a city's values for building a competitive global city. Brand orientation plays a vital role in understanding the identity of the city as branded by city authorities. However, successful city branding needs to be built upon consensus on the identity and core values of the city between city authorities and internal stakeholders. The engagement of internal stakeholders is an essential det…
In-flight NCCI management by combining the Kano model with the service blueprint
Factors Affecting the Memorable Experiences of Chinese Customers in Duty-Free Shopping
The current research explored the antecedents and consequences of the memorable experiences of Chinese tourists in duty-free shopping. Utilitarian (i.e., savings, quality, and convenience) and hedonic (i.e., value expression, exploration, and entertainment) benefits were proposed to enhance the memorable experiences of these tourists. Unlike previous studies, this study examined the antecedents and consequences of memorable experiences in the fie…
How long do regional Mice events survive? the case of Busan, Korea
The study examines survival times of regional meeting, incentive, convention, and exhibition (MICE) events by estimating hazard rates over time. Additionally, crucial factors for sustaining MICE events are investigated. This study utilized an innovative analytic technique—survival analysis. To estimate survival probability, 205 MICE events hosted in Busan, South Korea were collected. The survival analysis results showed the most important period …
Chinese international students’ psychological adaptation process in Korea
This study aims to shed light on the effect of international students’ lifelong learning and dining experience during the trip in a host country on their psychological adaptation, place attachment, and sharing of tourism experience. Employing responses from 247 Chinese students in South Korea, a SEM (Structural Equation Modeling) technique was used for the analysis. The study found that lifelong learning positively influences dining-out flow expe…
The Impact of Brand Relationship and Attributions on Passenger Response to Service Failure
It is important for service companies to develop and maintain consistent and stable consumer loyalty. Although consumer brand relationship and attributions have been applied to various service industries, they have not been investigated in the airline industry where passenger emotions are considered critical. This study addresses the consequences of brand relationship quality, the mediating influence of emotions, and the moderating role of switch…
City Residents’ Perception of Mice City Brand Orientation and Their Brand Citizenship Behavior
City branding is an important strategic asset in publicizing a city's values for building a competitive global city. Brand orientation plays a vital role in understanding the identity of the city as branded by city authorities. However, successful city branding needs to be built upon consensus on the identity and core values of the city between city authorities and internal stakeholders. The engagement of internal stakeholders is an essential det…
Older adults’ parasocial interaction formation process in the context of travel websites
Chinese international students’ psychological adaptation process in Korea
This study aims to shed light on the effect of international students’ lifelong learning and dining experience during the trip in a host country on their psychological adaptation, place attachment, and sharing of tourism experience. Employing responses from 247 Chinese students in South Korea, a SEM (Structural Equation Modeling) technique was used for the analysis. The study found that lifelong learning positively influences dining-out flow expe…
Attitude toward luxury cruise, fantasy, and willingness to pay a price premium
This study applies the functional theory of attitudes in examining the structural relationships among the social-adjustive, value-expressive, hedonic, and utilitarian functions of attitudes, fantasy, and willingness to pay a premium. This study also identifies the moderating roles of sensory innovativeness and maximization in the relationships between the four functions of attitudes and fantasy. An online survey (N = 543) was conducted to collect…
In-flight NCCI management by combining the Kano model with the service blueprint
Improving Patient behavioral Consent through Different Service Quality Dimensions
This study aimed to examine the impact of the five-dimensional health care service quality (SQ) on patient behavioral consent (PBC). This study further explored the mediating role of patient satisfaction (PS) on the SQ-PBC relationship. A survey questionnaire was used to collect the data from public sector hospitals situated in Bahawalpur division, Punjab, Pakistan. We used confirmatory factor analysis (CFA) and structural equation modeling (SEM)…
Critical Success Factors of Medical Tourism
The purpose of this study was to identify the key success factors of medical tourism using the case of South Korea. Medical tourism refers to the phenomenon of travelling across national borders intentionally to access a variety of medical treatments, especially modern medical treatment. Through conducting semi-structure face-to-face in-depth interviews with the service suppliers of Korean medical tourism, it was discovered that Korean medical to…
Visitors’ Motives for Attending a Healthy Food Exhibition
Environmental issues (i.e., food safety and environmental pollution) have increased concerns about individuals' health as well as global environment. These concerns drive awareness for the influences of healthy foods, and eventually lead them to visit healthy food exhibitions. This research aims to understand the attendees' motives for participating in a healthy food exhibition. Specific objectives are to identify crucial visitors' motives influe…
Emotional attachment, age and online travel community behaviour
The conceptual framework linking the three-dimensional construct of parasocial interaction, emotional attachment and online travel community behaviour has been examined. The structural relationships based on responses from 376 online travel community members have been analysed using structural equation modelling (SEM). It was found that identification with members and problem-solving ability have positive effects on emotional attachment, which in…
Dysfunctional Customer Behavior, Employee Service Sabotage, and Sustainability
In a restaurant industry, dysfunctional customer behavior damages customer-contact service employees' mental health which may lead to employee defection. This study examined the effects of dysfunctional customer behavior on service employees' service sabotage which is a mechanisms for protecting themselves from outside pressures. Additionally, it determined if emotional exhaustion plays a mediating role in the relationship between dysfunctional c…
Travel Website Atmospheres Inducing Older Travelers’ Familiarity
In the environment in which an increasing number of older travelers are participating in online tourism platforms, for older travelers who face multiple barriers in using e-commerce, it is essential to identify factors promoting older travelers' website usage for their well-being and sustainable travel industry. This study aims to identify the key factors of website atmosphere for enhancing older travelers' familiarity, investigate the relationsh…
Sustainability of nature walking trails
This study aimed to understand how tourists’ pro-environmental behavior (PEB) can be promoted in natural walking trails. Specifically, this study examined the links among place attachment, place-specific PEB, and general PEB in everyday life, and the effects of power on PEB. Using data collected from 273 walking tourists, the results of structural equation modeling revealed place identity, nature bonding, social bonding, and general PEB directly …
How long do regional Mice events survive? the case of Busan, Korea
The study examines survival times of regional meeting, incentive, convention, and exhibition (MICE) events by estimating hazard rates over time. Additionally, crucial factors for sustaining MICE events are investigated. This study utilized an innovative analytic technique—survival analysis. To estimate survival probability, 205 MICE events hosted in Busan, South Korea were collected. The survival analysis results showed the most important period …
Factors Affecting the Memorable Experiences of Chinese Customers in Duty-Free Shopping
The current research explored the antecedents and consequences of the memorable experiences of Chinese tourists in duty-free shopping. Utilitarian (i.e., savings, quality, and convenience) and hedonic (i.e., value expression, exploration, and entertainment) benefits were proposed to enhance the memorable experiences of these tourists. Unlike previous studies, this study examined the antecedents and consequences of memorable experiences in the fie…
How is CSR scepticism amplified? Effects of corporate social irresponsibility and perceived controversy in the casino industry
Although corporate social responsibility (CSR) has been instrumental in achieving corporation’s competitive advantage, this is not the case for casinos. This study examines how CSR scepticism develops in the context of the casino industry by investigating the effects of customers’ attitudes towards casinos engaged in corporate social irresponsibility (CSI) and the controversy surrounding casino businesses on CSR scepticism, which leads negative w…
Business (12 works) · Psychology (11 works) · Marketing (9 works) · Social Psychology (7 works) · Structural equation modeling (7 works) · Advertising (6 works) · Computer Science (6 works) · Consumer Behavior in Brand Consumption and Identification (6 works) · Customer Service Quality and Loyalty (6 works) · Diverse Aspects of Tourism Research (6 works)