Sung-Bum Kim
Biographic Data
| ID | 3917665 |
|---|---|
| NAME | Sung-Bum Kim |
| GIVEN NAMES | Sung-Bum |
| FAMILY NAME | Kim |
| SIGNATURE | KIM S |
| AFFILIATIONS | Inha University |
| ORCID | 0000-0003-2817-6457 |
| VERIFIED | Yes |
| TOTAL WORKS | 18 |
| TOTAL CITATIONS | 27 |
| WORKS AS AUTHOR | 18 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2012 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
Air and train travel experiences for wheel chair users
The current study examines the travel experiences and emotional landscapes of individuals with mobility impairment utilising air and train transportation. We thoroughly 38 YouTube vidoes on air travel and 30 YouTube videos on rail travel to gain practical insights into the difficulties faced by people with mobility disabilities. Emotions were classified using a Long Short-Term Memory model, revealing that anger, fear, and joy were the most common…
Navigating travel constraints for individuals with mental health conditions
While previous accessible travel studies focused primarily on physical disabilities, this research examined the perceptions and challenges related to travel experiences among individuals with mental health conditions. Grounded on the leisure constraint model, this study captured the distinct travel constraints and experiences shared by individuals with mental health conditions.Utilising the Reddit API, we collected data from several subreddits th…
Navigating the spectrum of service in hospitality
The primary goal of the present study was to investigate the experiences and challenges hotel employees face when interacting with guests with disabilities. The findings of this study, derived from data collected using Reddit’s Application Programming Interface, are not just significant but crucial and timely. Using Structural Topic Modelling and quadrant analysis, 12 topics emerged, each stratified based on topic frequency and sentiment scores. …
Glocalization and the Korean Wave
This study investigates customer perceptions and preferences regarding Korean restaurants in the United States through a machine-learning analysis of over 1.2 million Yelp reviews spanning two decades (2004–2024). It applies Herzberg’s two-factor theory to uncover key restaurant attributes and identify evolving factors influencing customer satisfaction and dissatisfaction. Topic modeling and topic network analyses reveal that, while specific Kore…
Mental Time Travel in Online Travel Communities
This study identified travelers’ mental states related to key travel attributes at different stages of travel. Specifically, this study addresses three research foci: (1) the major topics discussed by online travel community members regarding European and Asian destinations; (2) the members’ future and past time orientations; and (3) the emotions associated with the topics discussed. To answer our research questions, we conducted topic modeling a…
Exploring travel‐related perspectives and experiences of physical disability communities
Despite the growing demand for accessible tourism, there remains a lack of research on the travel perspectives and experiences of people with disabilities. Social media platforms, such as Reddit, provide unique opportunities to understand the perspectives and experiences of people with disabilities. This study aimed to investigate travel‐related perspectives and experiences of physical disability communities, including wheelchair, deaf, and blind…
Service Robots in Hospitality and Tourism Before and During the Covid-19
This study presents a comprehensive framework for and viewpoint on the research landscape of service robots within the hospitality and tourism context. Employing a bibliometric analysis, we examined the existing body of research on robots published in both hospitality and tourism and B&M journals. Our findings reveal that, compared to those within the hospitality and tourism context, studies in B&M have explored a broader range of topics and delv…
Understanding the role of firm-generated content by hotel segment
Although user-generated content (UGC) and firm-generated content (FGC) on social media are vital for firm performance, yet researchers interested in such content have largely examined only UGC’s effects on consumer behaviour. The objective of this research is to expand the understanding of firm-generated content (FGC) in the hotel segment. Specifically, this study tackles two research objectives: to explore key hidden topics embedded in firm-gene…
Tracking tourism and hospitality employees’ real-time perceptions and emotions in an online community during the Covid-19 pandemic
Online communities are playing a critical role in social communication during the COVID-19 pandemic. We reviewed 25, 795 online comments from Reddit, a popular social-media website with a subsection focused on tourism and hospitality employees, regarding COVID-19. We found key hidden topics dominating employee perceptions (i.e. COVID-19, racism, compassion, employment issues, sanitation), tracked changes of these issues over time, and catalogued …
How do standards committees affect the success of a standard? Comparative analysis of RCS and VoLTE and proposed hybrid standards development model of open and bandwagon approaches
Role and challenge of technology toward a smart sustainable city
Veganism during the Covid-19 pandemic
What Are the Salient and Memorable Green-Restaurant Attributes? Capturing Customer Perceptions From User-Generated Content
This study aims to survey user-generated content (UGC) from diners in certified green restaurants, discover the green images they recall, and demonstrate the usefulness of applying a probabilistic topic model to comprehend customers’ perceptions. Postvisit online reviews ( N = 28,098), in the form of unstructured texts from the TripAdvisor.com website, were used to find freely recalled green-restaurant images. These data were preprocessed with a …
The influence of cultural familiarity on Tanzanian millennials’ perceptions of Korea
The purpose of this study was to examine the interrelationships between cultural familiarity (CF), Korean cultural involvement (KCI), involvement with Korean celebrities (IKC), attitude toward a country (ATCOUN), and word-of-mouth (WOM) toward Korea. Survey data were collected from 358 Tanzanian college students within Tanzania in March of 2017. The findings reveal that CF exerted a positive and significant influence on KCI, IKC, and ATCOUN. More…
Segmenting volunteers by motivation in the 2012 London Olympic Games
Tourist mental-imagery processing
Critical Success Factors of Convergency Technology Commercialization
The objective of this article is to understand the relationships among different concepts and factors in the NFC commercialization environment and to determine an efficient expedition process for NFC commercialization. First, this article decomposes convergence technology into understandable elements and identifies technology characteristics that could be used to create new businesses and accelerate the commercialization of convergence technology…
Consumer Preferences for Mobile Internet
We use a mixed method to clarify current consumer preferences for mobile Internet and to predict the evolution of mobile Internet. In the first phase, we collected data by conducting focus group interviews with 115 French, German, Italian, and UK individuals aged between 18 and 49 years and analyzed the data using NVivo 7. In the second phase, we collected data using an online survey and analyzed quantitative data to verify and complement the qua…
Tourist mental-imagery processing
The influence of cultural familiarity on Tanzanian millennials’ perceptions of Korea
The purpose of this study was to examine the interrelationships between cultural familiarity (CF), Korean cultural involvement (KCI), involvement with Korean celebrities (IKC), attitude toward a country (ATCOUN), and word-of-mouth (WOM) toward Korea. Survey data were collected from 358 Tanzanian college students within Tanzania in March of 2017. The findings reveal that CF exerted a positive and significant influence on KCI, IKC, and ATCOUN. More…
Segmenting volunteers by motivation in the 2012 London Olympic Games
Veganism during the Covid-19 pandemic
Consumer Preferences for Mobile Internet
We use a mixed method to clarify current consumer preferences for mobile Internet and to predict the evolution of mobile Internet. In the first phase, we collected data by conducting focus group interviews with 115 French, German, Italian, and UK individuals aged between 18 and 49 years and analyzed the data using NVivo 7. In the second phase, we collected data using an online survey and analyzed quantitative data to verify and complement the qua…
Critical Success Factors of Convergency Technology Commercialization
The objective of this article is to understand the relationships among different concepts and factors in the NFC commercialization environment and to determine an efficient expedition process for NFC commercialization. First, this article decomposes convergence technology into understandable elements and identifies technology characteristics that could be used to create new businesses and accelerate the commercialization of convergence technology…
Tourist mental-imagery processing
Segmenting volunteers by motivation in the 2012 London Olympic Games
The influence of cultural familiarity on Tanzanian millennials’ perceptions of Korea
The purpose of this study was to examine the interrelationships between cultural familiarity (CF), Korean cultural involvement (KCI), involvement with Korean celebrities (IKC), attitude toward a country (ATCOUN), and word-of-mouth (WOM) toward Korea. Survey data were collected from 358 Tanzanian college students within Tanzania in March of 2017. The findings reveal that CF exerted a positive and significant influence on KCI, IKC, and ATCOUN. More…
What Are the Salient and Memorable Green-Restaurant Attributes? Capturing Customer Perceptions From User-Generated Content
This study aims to survey user-generated content (UGC) from diners in certified green restaurants, discover the green images they recall, and demonstrate the usefulness of applying a probabilistic topic model to comprehend customers’ perceptions. Postvisit online reviews ( N = 28,098), in the form of unstructured texts from the TripAdvisor.com website, were used to find freely recalled green-restaurant images. These data were preprocessed with a …
Tracking tourism and hospitality employees’ real-time perceptions and emotions in an online community during the Covid-19 pandemic
Online communities are playing a critical role in social communication during the COVID-19 pandemic. We reviewed 25, 795 online comments from Reddit, a popular social-media website with a subsection focused on tourism and hospitality employees, regarding COVID-19. We found key hidden topics dominating employee perceptions (i.e. COVID-19, racism, compassion, employment issues, sanitation), tracked changes of these issues over time, and catalogued …
How do standards committees affect the success of a standard? Comparative analysis of RCS and VoLTE and proposed hybrid standards development model of open and bandwagon approaches
Role and challenge of technology toward a smart sustainable city
Veganism during the Covid-19 pandemic
Understanding the role of firm-generated content by hotel segment
Although user-generated content (UGC) and firm-generated content (FGC) on social media are vital for firm performance, yet researchers interested in such content have largely examined only UGC’s effects on consumer behaviour. The objective of this research is to expand the understanding of firm-generated content (FGC) in the hotel segment. Specifically, this study tackles two research objectives: to explore key hidden topics embedded in firm-gene…
Exploring travel‐related perspectives and experiences of physical disability communities
Despite the growing demand for accessible tourism, there remains a lack of research on the travel perspectives and experiences of people with disabilities. Social media platforms, such as Reddit, provide unique opportunities to understand the perspectives and experiences of people with disabilities. This study aimed to investigate travel‐related perspectives and experiences of physical disability communities, including wheelchair, deaf, and blind…
Service Robots in Hospitality and Tourism Before and During the Covid-19
This study presents a comprehensive framework for and viewpoint on the research landscape of service robots within the hospitality and tourism context. Employing a bibliometric analysis, we examined the existing body of research on robots published in both hospitality and tourism and B&M journals. Our findings reveal that, compared to those within the hospitality and tourism context, studies in B&M have explored a broader range of topics and delv…
Navigating travel constraints for individuals with mental health conditions
While previous accessible travel studies focused primarily on physical disabilities, this research examined the perceptions and challenges related to travel experiences among individuals with mental health conditions. Grounded on the leisure constraint model, this study captured the distinct travel constraints and experiences shared by individuals with mental health conditions.Utilising the Reddit API, we collected data from several subreddits th…
Navigating the spectrum of service in hospitality
The primary goal of the present study was to investigate the experiences and challenges hotel employees face when interacting with guests with disabilities. The findings of this study, derived from data collected using Reddit’s Application Programming Interface, are not just significant but crucial and timely. Using Structural Topic Modelling and quadrant analysis, 12 topics emerged, each stratified based on topic frequency and sentiment scores. …
Glocalization and the Korean Wave
This study investigates customer perceptions and preferences regarding Korean restaurants in the United States through a machine-learning analysis of over 1.2 million Yelp reviews spanning two decades (2004–2024). It applies Herzberg’s two-factor theory to uncover key restaurant attributes and identify evolving factors influencing customer satisfaction and dissatisfaction. Topic modeling and topic network analyses reveal that, while specific Kore…
Mental Time Travel in Online Travel Communities
This study identified travelers’ mental states related to key travel attributes at different stages of travel. Specifically, this study addresses three research foci: (1) the major topics discussed by online travel community members regarding European and Asian destinations; (2) the members’ future and past time orientations; and (3) the emotions associated with the topics discussed. To answer our research questions, we conducted topic modeling a…
Air and train travel experiences for wheel chair users
The current study examines the travel experiences and emotional landscapes of individuals with mobility impairment utilising air and train transportation. We thoroughly 38 YouTube vidoes on air travel and 30 YouTube videos on rail travel to gain practical insights into the difficulties faced by people with mobility disabilities. Emotions were classified using a Long Short-Term Memory model, revealing that anger, fear, and joy were the most common…
Business (13 works) · Marketing (11 works) · Psychology (10 works) · Advertising (8 works) · Tourism (8 works) · Computer Science (7 works) · Geography (7 works) · Digital Marketing and Social Media (6 works) · Sociology (6 works) · World Wide Web (5 works)