Carolina Moliner

Biographic Data

ID3937219
NAMECarolina Moliner
GIVEN NAMESCarolina
FAMILY NAMEMoliner
SIGNATUREMOLINER C
AFFILIATIONSUniversitat de València
ORCID0000-0002-2265-8028
VERIFIEDYes
TOTAL WORKS9
TOTAL CITATIONS2
AUTHOR COUNT9
EDITOR COUNT0
FIRST PUBLICATION YEAR2005
LATEST PUBLICATION YEAR2026
H-INDEX1

  • Inclusive Leadership and Attitudes Toward Hiring Workers with Intellectual Disability

    Open AccessAleksandar Plavsic, Yolanda Estreder et al.ARTICLEIntellectual and Developmental…2026

    This study examines whether the autonomy of workers with intellectual disability (ID) mediates the relationship between inclusive leadership by supervisors within a business and coworkers’ attitudes toward hiring workers with ID. Data were collected from 113 employees without ID across six industries (hotels, public administration, agriculture, construction, social services, and other services) in Spain who worked daily with a coworker with ID. U…

  • A Parallel Mediator Model to Explain the Organizational Performance Oriented to the Quality of Life of People with Intellectual Disabilities

    Open AccessYolanda Estreder, Maimoona Wasif Sadi et al.ARTICLEApplied Research in Quality of Life2025References: 55

    This research examines whether employees’ perceptions of service climate are related to organizational performance oriented toward improving the quality of life (QoL) of people with intellectual disability (ID) through the mediation of service quality perceived by family members. The research was conducted in 252 centers for people with ID in Spain. Employees ( N = 2.021) reported on service climate. Family members ( N = 2.267) reported on servic…

  • The voice of persons with intellectual disability

    Open AccessYolanda Estreder, Vicente Martínez-Tur et al.ARTICLEApplied Psychology2024

    Our study focused on the role of inclusive environments characterized by the support that supervisors provide to individuals with intellectual disability working in sheltered workshops. We propose that autonomy support is positively related to the satisfaction of individuals with intellectual disability with their autonomy in this organizational context. Satisfaction, in turn, is expected to be positively related to well‐being. A total of 394 ind…

  • Organizational Context and Satisfaction of Basic Needs of Workers with Intellectual Disability as Sources of Well-Being

    Open AccessLeady Viky Fajardo-Castro, Vicente Martínez-Tur et al.ARTICLESocial Sciences2024References: 7

    The inclusion of persons with intellectual disabilities (ID) through integrated employment is essential for achieving the United Nations Sustainable Development Goals. This research study examines how organizational contextual factors facilitate or hinder the inclusion and positive contributions of workers with ID in their workplaces, as well as organizational practices that satisfy their basic needs (autonomy, competence, and relatedness), thus …

  • Linking Employees' Extra-Role Efforts to Customer Satisfaction

    Vicente Martínez-Tur, Yolanda Estreder et al.ARTICLESocial Psychology2017Cited by: 1References: 32

    Our main goal was to test the moderating role of customer complaints ("presence" vs. "absence") in the links from extra-role customer service (ERCS) to customer satisfaction. To this end, we conducted two independent survey studies in two service settings: hotels and service-centers for individuals with intellectual disability. A total of 571 hotel customers and 876 legal guardians of individuals with intellectual disability participated in the s…

  • The Moderating Role of Performance in the Link From Interactional Justice Climate to Mutual Trust Between Managers and Team Members

    Open AccessVicente Martínez-Tur, Esther Gracia et al.ARTICLEPsychological Reports2016

    The main goal of this study was to examine the interaction between team members’ performance and interactional justice climate in predicting mutual trust between managers and team members. A total of 93 small centers devoted to the attention of people with intellectual disability participated in the study. In each center, the manager ( N = 93) and a group of team members ( N = 746) were surveyed. On average, team members were 36.2 years old ( SD …

  • Voice and Culture

    Open AccessElizabeth Layne Paddock, Jaewon Ko et al.ARTICLEJournal of Behavioral Decision…2014Cited by: 1References: 7

    The present study examines the congruence of individuals' minimum preferred amounts of voice with the prospect theory value function across nine countries. Accounting for previously ignored minimum preferred amounts of voice and actual voice amounts integral to testing the steepness of gain and loss functions explicated in prospect theory, we use curve fitting to show that ratings of procedural justice fit prospect theory's value function specifi…

  • Linking Functional and Relational Service Quality to Customer Satisfaction and Loyalty

    Open AccessRosa M Sánchez-Hernández, Vicente Martínez-Tur et al.ARTICLEPsychological Reports2010

    This study assessed differences between men and women in the association of perceptions of service quality with customer evaluations. Functional (efficiency with which the service is delivered) and relational (customers' emotional benefits, beyond the core performance, related to the social interaction of customers with employees) dimensions of service quality were measured as well as customer satisfaction and loyalty. The sample of 277 customers…

  • Linking Organizational Justice to Burnout

    Open AccessCarolina Moliner, Vicente Martínez-Tur et al.ARTICLEPsychological Reports2005

    This study tested the links from organizational justice with burnout and the moderating role of sex in these relationships. A total of 279 contact employees (149 men and 130 women) were surveyed in 59 hotels. A questionnaire was used to measure distributive, procedural, and interactional justice as well as employees' burnout (exhaustion, cynicism, and efficacy). Hierarchical regression models, calculated to test the hypothesized effects, indicate…