Chung-Shing Chan
Biographic Data
| ID | 3984706 |
|---|---|
| NAME | Chung-Shing Chan |
| GIVEN NAMES | Chung-Shing |
| FAMILY NAME | Chan |
| SIGNATURE | CHAN C |
| AFFILIATIONS | Chinese University of Hong Kong |
| ORCID | 0000-0002-3847-3781 |
| VERIFIED | Yes |
| TOTAL WORKS | 29 |
| TOTAL CITATIONS | 40 |
| AUTHOR COUNT | 29 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2014 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 4 |
Joyful Interaction, Responsible Behavior
The effect of social media on travel planning process by Chinese tourists
Purpose This paper investigates the usage and trust of Chinese social media in the travel planning process (pre-trip, during-trip and post-trip) of Chinese tourists. Design/methodology/approach Through a combination of structured online survey (n = 406) and follow-up interviews, the research identifies the diversification of the demand-and-supply patterns of social media users in China, as well as the allocation of functions of social media as to…
Migration of Tourism Entrepreneurs
This study examines the migration motivations, mobility patterns, and business performance of tourism entrepreneur migrants (TEMs) and their impact on quality of life (QoL). Using qualitative methods, including in-depth interviews and non-participant observation, the study analyzes personal internal factors (PIFs) and external environmental factors (EEFs) factors affecting TEMs. Key findings include: (1) TEMs in Zhuhai are driven by both ‘busines…
Unveiling the Impact of Collective Memory in Promotional Videos on Wuhan’s Post-Pandemic Travel Intention
Narratives come alive
Leave or Stay? Impact of City Attribute Perception and City Image on University Student Stay Intention
Urban talent retention, particularly the retention of university graduates within their host cities, has emerged as a critical driver of regional economic and social development. Previous research on whether university students stay in the cities where they went to university has focused more on socioeconomic and demographic factors than on city image and individual perceptions. This paper adopts city image theories to explore how city attribute …
Opportunities and constraints for accessible nature-based destinations from the management perspective
Offering an accessible environment to visitors in nature-based destinations often involves various challenges due to the need to balance accessibility with conservation. This study investigates the influences of practical methods, design elements, and other factors that affect visitors’ experience with reduced accessibility at eight nature-based destinations in the Taipei and northeast Taiwan area. Interviews with the destination managers of thes…
The effect of pre-trip virtual reality and on-site smart device use on accessible tourism experiences
Sensory experience of visitors with hearing impairment on a rural island destination
This study aims to examine the sensory experiences of visitors with hearing impairment (HI) in the context of a rural destination. A series of field visits have been run over four seasons at the island of Yim Tin Tsai (YTT) in Hong Kong, involving 85 participants without impairment and 78 participants with HI. Spatial mapping and focus group discussions have been employed to perceive their sensory impressions and appraisals of YTT. The empirical …
The effects of personal value, motivation, transformation and behavioural intention on spiritual tourism
In modern society where material life is gradually enriched, spiritual tourism emerges as a popular form of tourism to pay more attention to public spiritual needs. This study mainly focuses on the influence of tourists’ personal value, motivation, transformation and behavioural intention on spiritual tourism based on a case study of Tibet, China. We first identify the constructs of tourists’ perception relating to personal value, motivation, emo…
Opportunities, challenges and implications of medical tourism development in Hong Kong
This study revealed two different sets of push and pull factors affecting the medical travel decision process of two groups of mainland Chinese to Hong Kong, including potential and experienced medical tourists. The relations between identified factors and their willingness of personal visit and recommendation were also investigated. Regarding the recommendation intention, interpersonal acquisition and personal needs satisfaction are mostly consi…
Tourism value assessment of linear cultural heritage
Linear cultural heritage (LCH) is a precious treasure of human beings, but its spatial distribution and development modes in the context of tourism value are not clear. This study constructs the resource (R) –natural environment (N) –industrial economy (I) evaluation system through the Delphi method, analytical hierarchy process and entropy method to examine tourism value from the perspective of the whole heritage. This system is verified to the …
Perception in cultural heritage tourism
Based on two on-site questionnaire surveys in the Beijing-Hangzhou Grand Canal, this study identifies the constructs of tourists’ perception by exploratory factor analysis, and proposes a relationship model. Then the complex relationships are explored by structural equation modelling. The results suggest heritage attraction and cultural experience positively affect tourists’ attitude towards heritage protection, while cultural experience, service…
The sensory experience of visitors with hearing impairment in Hong Kong Wetland Park based on spatial sensory mapping and self-reported textual analysis
Building destination resilience in the tourism disaster management process from the past experiences
This exploratory research reports the perception of local tourism stakeholders towards the distinctive contribution of tourism to the disaster management process and the destination resilience across the pre-to-post period of the September 2018 Hokkaido Eastern Iburi earthquake in Japan through a series of in-depth interviews with 15key informants in summer 2019. The qualitative content analysis identifies, firstly, the multi-functionality of tou…
Sentiment analysis of online destination image of Hong Kong held by mainland Chinese tourists
Online user-generated data are useful to researchers and practitioners to investigate an online destination image, which contributes significantly to the development of a tourism destination brand. However, finding an effective and efficient way to analyse big data remains a key challenge in the tourism industry. This study aims to figure out Hong Kong’s online destination image from reviews of tourism websites by mainland Chinese tourists. Preci…
Developing a Conceptual Model for the Post-Covid-19 Pandemic Changing Tourism Risk Perception
The global coronavirus (COVID-19) pandemic has tremendously reshaped the tourism industry and destinations worldwide. Tourism destinations and the travel market require empirical research to support their post-pandemic strategies, especially in relation to the influences of changing perceptions of tourism risks, experience, and behavioural intention. This paper aims to propose a conceptual model and its hypotheses of the perceived tourism risks o…
Characterizing and Shaping the Formation Process of Embodied Experience of Chinese Outbound Volunteer Tourists
Volunteer tourism has been increasingly developed as an experiential mode of alternative tourism option. Apart from the western sources of volunteer tourists, potential market from mainland China is gaining more academic and marketing attention, with its distinctive characteristics of volunteer spirit and embodied experience. This study presents a qualitative content analysis of the collection of online travel notes provided by Chinese volunteer …
Market Potential and Obstacles for Film-Induced Tourism Development in Yunnan Province in China
Film-induced tourism has obtained increasing global popularity in recent years, and has become a major growth area for some destinations. A rapid development of the movie and television industries in China has also resulted in a growth of film-induced tourism at different scales and levels of success across parts of the country. This study focuses on southwest Yunnan Province where its natural landscapes and cultural diversity are being explored …
Investigating Creative Experiences and Environmental Perception of Creative Tourism
Creative tourist experiences and the environmental settings of creative attractions contribute to healthy and sustainable creative tourism. Taking the case of a popular cultural hub and creative attraction Hong Kong’s Police Married Quarters, this paper presents an empirical study on the experiential and environmental perception of creative visitors in Hong Kong. The study reveals that creative tourist experience is associated with esthetics, inv…
Different stakeholders’ perceptions and asymmetric influencing factors towards nature-based tourism in Hong Kong
This paper compares nature-based tourism perceptions and influencing factors of local residents (n = 216) and inbound tourists (n = 225) in Hong Kong. The results reveal that local residents and tourists take divergent attitudes towards basic conditions, social impacts and ecological conservation when they visiting the nature in Hong Kong. By combining psychological expectation (importance) with actual satisfaction (performance), the asymmetric e…
Investigating film-induced tourism potential
More and more tourism destinations have begun to utilize the increasing influence of Asian pop entertainment media, in an attempt to diversify their products and tourists’ experiences. This paper investigates Korean TV dramas as the determinant of film-induced tourism using a survey of a sample of Hong Kong young adults (n = 220). The study confirms a moderate correlation between the characteristics of Korean TV drama and the behavioral intention…
An analysis of push–pull motivations of visitors to Country Parks in Hong Kong
This study investigates the push–pull motivations of visitors to the Country Parks in Hong Kong, particularly improves the knowledge about the influence of socio-demographic characteristics on push–pull motivations. This paper reports the findings of a survey on a sample of 205 local and non-local visitors to two selected parks in Hong Kong. Results identify that physical and psychological benefits, and specific purposes push people to visit Coun…
Does authenticity exist in cultural theme parks? A case study of Millennium City Park in Henan, China
Authenticity has always been a salient concept in tourism studies. Most previous studies focused on cultural heritage sites while much less research was conducted on man-made attractions. Given the importance of authenticity in the tourism industry, this research investigates different authenticity concepts in a unique context: a Chinese cultural theme park. Millennium City Park is a typical cultural theme park in Kaifeng, Henan, China, and was c…
Matching projected image with perceived image for geotourism development
This paper investigates the destination image of Hong Kong UNESCO Global Geopark by comparing the projected image held by the park authority and the perceived image by Mainland Chinese park visitors. Through a qualitative categorization of the elements in official park promotional materials, this study identifies categories of image projection, which concentrate on key characteristics of geological features, interpretations and education, as well…
Does authenticity exist in cultural theme parks? A case study of Millennium City Park in Henan, China
Authenticity has always been a salient concept in tourism studies. Most previous studies focused on cultural heritage sites while much less research was conducted on man-made attractions. Given the importance of authenticity in the tourism industry, this research investigates different authenticity concepts in a unique context: a Chinese cultural theme park. Millennium City Park is a typical cultural theme park in Kaifeng, Henan, China, and was c…
Investigating film-induced tourism potential
More and more tourism destinations have begun to utilize the increasing influence of Asian pop entertainment media, in an attempt to diversify their products and tourists’ experiences. This paper investigates Korean TV dramas as the determinant of film-induced tourism using a survey of a sample of Hong Kong young adults (n = 220). The study confirms a moderate correlation between the characteristics of Korean TV drama and the behavioral intention…
Building destination resilience in the tourism disaster management process from the past experiences
This exploratory research reports the perception of local tourism stakeholders towards the distinctive contribution of tourism to the disaster management process and the destination resilience across the pre-to-post period of the September 2018 Hokkaido Eastern Iburi earthquake in Japan through a series of in-depth interviews with 15key informants in summer 2019. The qualitative content analysis identifies, firstly, the multi-functionality of tou…
Changing travel behaviour of high-speed rail passengers in China
This paper studies the impact of high-speed rail on travellers’ behaviour in China through the study of travellers’ characteristics and their satisfaction with the railway. A sample of 328 passengers from the Shenzhen-Xiamen Railway (XSR) is surveyed by questionnaires. The results confirm that the XSR development has partly changed the respondents’ decision to take the railway or choose its tourism-related products. Socio-demographic characterist…
Opportunities and constraints for accessible nature-based destinations from the management perspective
Offering an accessible environment to visitors in nature-based destinations often involves various challenges due to the need to balance accessibility with conservation. This study investigates the influences of practical methods, design elements, and other factors that affect visitors’ experience with reduced accessibility at eight nature-based destinations in the Taipei and northeast Taiwan area. Interviews with the destination managers of thes…
Perception in cultural heritage tourism
Based on two on-site questionnaire surveys in the Beijing-Hangzhou Grand Canal, this study identifies the constructs of tourists’ perception by exploratory factor analysis, and proposes a relationship model. Then the complex relationships are explored by structural equation modelling. The results suggest heritage attraction and cultural experience positively affect tourists’ attitude towards heritage protection, while cultural experience, service…
Market Potential and Obstacles for Film-Induced Tourism Development in Yunnan Province in China
Film-induced tourism has obtained increasing global popularity in recent years, and has become a major growth area for some destinations. A rapid development of the movie and television industries in China has also resulted in a growth of film-induced tourism at different scales and levels of success across parts of the country. This study focuses on southwest Yunnan Province where its natural landscapes and cultural diversity are being explored …
Different stakeholders’ perceptions and asymmetric influencing factors towards nature-based tourism in Hong Kong
This paper compares nature-based tourism perceptions and influencing factors of local residents (n = 216) and inbound tourists (n = 225) in Hong Kong. The results reveal that local residents and tourists take divergent attitudes towards basic conditions, social impacts and ecological conservation when they visiting the nature in Hong Kong. By combining psychological expectation (importance) with actual satisfaction (performance), the asymmetric e…
The Mainland Chinese market for nature tourism in Hong Kong
Nature tourism has been emerged as an ecologically sensitive form of tourism in developed and developing countries. A large influx of tourists would have both benefits and adverse impacts on these destinations. With an increasing influence of Chinese market in many destinations and tourism activities worldwide, it is important to understand the perceptions and preferences of Chinese tourists toward natural attributes so that proper approaches to …
Perceptual content analysis for city image
This paper presents a case study investigating the most salient impressions and unique attractions of Hong Kong, perceived by government officials, inbound visitors and local residents. The study utilizes neural network analytical content analysis as a tool to understand the shared and disparate images and perceptions of the uniqueness of Hong Kong by quantifying the occurrence of open-ended self-reported textual answers by the respondents. The c…
Rebranding Hong Kong “Green”
This paper addresses the dearth of knowledge and theoretical development on how ecological or environmental factors such as green resources can be integrated into the concept of city branding. The gap-branding model used for identifying the perceptual disparities in a city branding process was modified to incorporate the theme of green resources such as parks and green spaces. The dimensions and elements of a green city brand were designated and …
Narratives come alive
The effect of pre-trip virtual reality and on-site smart device use on accessible tourism experiences
Sensory experience of visitors with hearing impairment on a rural island destination
This study aims to examine the sensory experiences of visitors with hearing impairment (HI) in the context of a rural destination. A series of field visits have been run over four seasons at the island of Yim Tin Tsai (YTT) in Hong Kong, involving 85 participants without impairment and 78 participants with HI. Spatial mapping and focus group discussions have been employed to perceive their sensory impressions and appraisals of YTT. The empirical …
Matching projected image with perceived image for geotourism development
This paper investigates the destination image of Hong Kong UNESCO Global Geopark by comparing the projected image held by the park authority and the perceived image by Mainland Chinese park visitors. Through a qualitative categorization of the elements in official park promotional materials, this study identifies categories of image projection, which concentrate on key characteristics of geological features, interpretations and education, as well…
Rebranding Hong Kong “Green”
This paper addresses the dearth of knowledge and theoretical development on how ecological or environmental factors such as green resources can be integrated into the concept of city branding. The gap-branding model used for identifying the perceptual disparities in a city branding process was modified to incorporate the theme of green resources such as parks and green spaces. The dimensions and elements of a green city brand were designated and …
Perceptual content analysis for city image
This paper presents a case study investigating the most salient impressions and unique attractions of Hong Kong, perceived by government officials, inbound visitors and local residents. The study utilizes neural network analytical content analysis as a tool to understand the shared and disparate images and perceptions of the uniqueness of Hong Kong by quantifying the occurrence of open-ended self-reported textual answers by the respondents. The c…
Changing travel behaviour of high-speed rail passengers in China
This paper studies the impact of high-speed rail on travellers’ behaviour in China through the study of travellers’ characteristics and their satisfaction with the railway. A sample of 328 passengers from the Shenzhen-Xiamen Railway (XSR) is surveyed by questionnaires. The results confirm that the XSR development has partly changed the respondents’ decision to take the railway or choose its tourism-related products. Socio-demographic characterist…
The Mainland Chinese market for nature tourism in Hong Kong
Nature tourism has been emerged as an ecologically sensitive form of tourism in developed and developing countries. A large influx of tourists would have both benefits and adverse impacts on these destinations. With an increasing influence of Chinese market in many destinations and tourism activities worldwide, it is important to understand the perceptions and preferences of Chinese tourists toward natural attributes so that proper approaches to …
An analysis of push–pull motivations of visitors to Country Parks in Hong Kong
This study investigates the push–pull motivations of visitors to the Country Parks in Hong Kong, particularly improves the knowledge about the influence of socio-demographic characteristics on push–pull motivations. This paper reports the findings of a survey on a sample of 205 local and non-local visitors to two selected parks in Hong Kong. Results identify that physical and psychological benefits, and specific purposes push people to visit Coun…
Does authenticity exist in cultural theme parks? A case study of Millennium City Park in Henan, China
Authenticity has always been a salient concept in tourism studies. Most previous studies focused on cultural heritage sites while much less research was conducted on man-made attractions. Given the importance of authenticity in the tourism industry, this research investigates different authenticity concepts in a unique context: a Chinese cultural theme park. Millennium City Park is a typical cultural theme park in Kaifeng, Henan, China, and was c…
Matching projected image with perceived image for geotourism development
This paper investigates the destination image of Hong Kong UNESCO Global Geopark by comparing the projected image held by the park authority and the perceived image by Mainland Chinese park visitors. Through a qualitative categorization of the elements in official park promotional materials, this study identifies categories of image projection, which concentrate on key characteristics of geological features, interpretations and education, as well…
Investigating film-induced tourism potential
More and more tourism destinations have begun to utilize the increasing influence of Asian pop entertainment media, in an attempt to diversify their products and tourists’ experiences. This paper investigates Korean TV dramas as the determinant of film-induced tourism using a survey of a sample of Hong Kong young adults (n = 220). The study confirms a moderate correlation between the characteristics of Korean TV drama and the behavioral intention…
Market Potential and Obstacles for Film-Induced Tourism Development in Yunnan Province in China
Film-induced tourism has obtained increasing global popularity in recent years, and has become a major growth area for some destinations. A rapid development of the movie and television industries in China has also resulted in a growth of film-induced tourism at different scales and levels of success across parts of the country. This study focuses on southwest Yunnan Province where its natural landscapes and cultural diversity are being explored …
Investigating Creative Experiences and Environmental Perception of Creative Tourism
Creative tourist experiences and the environmental settings of creative attractions contribute to healthy and sustainable creative tourism. Taking the case of a popular cultural hub and creative attraction Hong Kong’s Police Married Quarters, this paper presents an empirical study on the experiential and environmental perception of creative visitors in Hong Kong. The study reveals that creative tourist experience is associated with esthetics, inv…
Different stakeholders’ perceptions and asymmetric influencing factors towards nature-based tourism in Hong Kong
This paper compares nature-based tourism perceptions and influencing factors of local residents (n = 216) and inbound tourists (n = 225) in Hong Kong. The results reveal that local residents and tourists take divergent attitudes towards basic conditions, social impacts and ecological conservation when they visiting the nature in Hong Kong. By combining psychological expectation (importance) with actual satisfaction (performance), the asymmetric e…
Sentiment analysis of online destination image of Hong Kong held by mainland Chinese tourists
Online user-generated data are useful to researchers and practitioners to investigate an online destination image, which contributes significantly to the development of a tourism destination brand. However, finding an effective and efficient way to analyse big data remains a key challenge in the tourism industry. This study aims to figure out Hong Kong’s online destination image from reviews of tourism websites by mainland Chinese tourists. Preci…
Developing a Conceptual Model for the Post-Covid-19 Pandemic Changing Tourism Risk Perception
The global coronavirus (COVID-19) pandemic has tremendously reshaped the tourism industry and destinations worldwide. Tourism destinations and the travel market require empirical research to support their post-pandemic strategies, especially in relation to the influences of changing perceptions of tourism risks, experience, and behavioural intention. This paper aims to propose a conceptual model and its hypotheses of the perceived tourism risks o…
Characterizing and Shaping the Formation Process of Embodied Experience of Chinese Outbound Volunteer Tourists
Volunteer tourism has been increasingly developed as an experiential mode of alternative tourism option. Apart from the western sources of volunteer tourists, potential market from mainland China is gaining more academic and marketing attention, with its distinctive characteristics of volunteer spirit and embodied experience. This study presents a qualitative content analysis of the collection of online travel notes provided by Chinese volunteer …
The sensory experience of visitors with hearing impairment in Hong Kong Wetland Park based on spatial sensory mapping and self-reported textual analysis
Building destination resilience in the tourism disaster management process from the past experiences
This exploratory research reports the perception of local tourism stakeholders towards the distinctive contribution of tourism to the disaster management process and the destination resilience across the pre-to-post period of the September 2018 Hokkaido Eastern Iburi earthquake in Japan through a series of in-depth interviews with 15key informants in summer 2019. The qualitative content analysis identifies, firstly, the multi-functionality of tou…
Tourism value assessment of linear cultural heritage
Linear cultural heritage (LCH) is a precious treasure of human beings, but its spatial distribution and development modes in the context of tourism value are not clear. This study constructs the resource (R) –natural environment (N) –industrial economy (I) evaluation system through the Delphi method, analytical hierarchy process and entropy method to examine tourism value from the perspective of the whole heritage. This system is verified to the …
Perception in cultural heritage tourism
Based on two on-site questionnaire surveys in the Beijing-Hangzhou Grand Canal, this study identifies the constructs of tourists’ perception by exploratory factor analysis, and proposes a relationship model. Then the complex relationships are explored by structural equation modelling. The results suggest heritage attraction and cultural experience positively affect tourists’ attitude towards heritage protection, while cultural experience, service…
The effects of personal value, motivation, transformation and behavioural intention on spiritual tourism
In modern society where material life is gradually enriched, spiritual tourism emerges as a popular form of tourism to pay more attention to public spiritual needs. This study mainly focuses on the influence of tourists’ personal value, motivation, transformation and behavioural intention on spiritual tourism based on a case study of Tibet, China. We first identify the constructs of tourists’ perception relating to personal value, motivation, emo…
Opportunities, challenges and implications of medical tourism development in Hong Kong
This study revealed two different sets of push and pull factors affecting the medical travel decision process of two groups of mainland Chinese to Hong Kong, including potential and experienced medical tourists. The relations between identified factors and their willingness of personal visit and recommendation were also investigated. Regarding the recommendation intention, interpersonal acquisition and personal needs satisfaction are mostly consi…
Unveiling the Impact of Collective Memory in Promotional Videos on Wuhan’s Post-Pandemic Travel Intention
Narratives come alive
Leave or Stay? Impact of City Attribute Perception and City Image on University Student Stay Intention
Urban talent retention, particularly the retention of university graduates within their host cities, has emerged as a critical driver of regional economic and social development. Previous research on whether university students stay in the cities where they went to university has focused more on socioeconomic and demographic factors than on city image and individual perceptions. This paper adopts city image theories to explore how city attribute …
Opportunities and constraints for accessible nature-based destinations from the management perspective
Offering an accessible environment to visitors in nature-based destinations often involves various challenges due to the need to balance accessibility with conservation. This study investigates the influences of practical methods, design elements, and other factors that affect visitors’ experience with reduced accessibility at eight nature-based destinations in the Taipei and northeast Taiwan area. Interviews with the destination managers of thes…
The effect of pre-trip virtual reality and on-site smart device use on accessible tourism experiences
Diverse Aspects of Tourism Research (25 works) · Tourism (24 works) · Geography (22 works) · Business (21 works) · Marketing (18 works) · Psychology (15 works) · Advertising (14 works) · Political science (12 works) · Destinations (11 works) · China (10 works)