Jane Bentley
Biographic Data
| ID | 4128403 |
|---|---|
| NAME | Jane Bentley |
| GIVEN NAMES | Jane |
| FAMILY NAME | Bentley |
| SIGNATURE | BENTLEY J |
| AFFILIATIONS | City, University of London |
| VERIFIED | No |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 5 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1947 |
| LATEST PUBLICATION YEAR | 2009 |
| H-INDEX | 0 |
Community; authenticity; growth
This report offers a descriptive account of a setting where group music-making is an integral part of the fabric of daily community life, and where the entire community becomes involved in musical interactions. It is a religious community with an explicit orientation towards hospitality and welcome; the renewal of worship, and peace and justice in the world: as such, music is used to reflect and sustain these concerns. A musical hospitality is th…
Patient Advice and Liaison Services
Objective To explore the roles of Patient Advice and Liaison Services (PALS) in their interactions with service users. Context Every National Health Service health‐care provider in England now has a PALS, which provides service users with information and help in resolving concerns and dissatisfactions with health care. Design Longitudinal qualitative study, 2002–4. This paper draws on data from 27 semi‐structured interviews. Setting and participa…
Quality criteria for patient advice and liaison services
Background Every NHS trust and Primary Care Trust (PCT) in England now has a Patient Advice and Liaison Service (PALS) which provides an identifiable person to whom service users can turn if they have a problem or need information while using the NHS. This paper reports data from a 2‐year qualitative study of London PALS. Objective To develop patient‐centred criteria by which to assess PALS. Design Data were generated from qualitative interviews …
Horizontal or Vertical Support
Every hospital, mental health, primary care and specialist trust in the English National Health Service (NHS) should have a Patient Advice and Liaison Service (PALS), to provide information and support to NHS patients with questions or concerns. PALS should also act as a catalyst for service improvement. This article draws on findings from a qualitative study of London PALS. In particular, it focuses on data generated during observation of meetin…
Legal Aspects of Nursing
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Legal Aspects of Nursing
Quality criteria for patient advice and liaison services
Background Every NHS trust and Primary Care Trust (PCT) in England now has a Patient Advice and Liaison Service (PALS) which provides an identifiable person to whom service users can turn if they have a problem or need information while using the NHS. This paper reports data from a 2‐year qualitative study of London PALS. Objective To develop patient‐centred criteria by which to assess PALS. Design Data were generated from qualitative interviews …
Horizontal or Vertical Support
Every hospital, mental health, primary care and specialist trust in the English National Health Service (NHS) should have a Patient Advice and Liaison Service (PALS), to provide information and support to NHS patients with questions or concerns. PALS should also act as a catalyst for service improvement. This article draws on findings from a qualitative study of London PALS. In particular, it focuses on data generated during observation of meetin…
Patient Advice and Liaison Services
Objective To explore the roles of Patient Advice and Liaison Services (PALS) in their interactions with service users. Context Every National Health Service health‐care provider in England now has a PALS, which provides service users with information and help in resolving concerns and dissatisfactions with health care. Design Longitudinal qualitative study, 2002–4. This paper draws on data from 27 semi‐structured interviews. Setting and participa…
Community; authenticity; growth
This report offers a descriptive account of a setting where group music-making is an integral part of the fabric of daily community life, and where the entire community becomes involved in musical interactions. It is a religious community with an explicit orientation towards hospitality and welcome; the renewal of worship, and peace and justice in the world: as such, music is used to reflect and sustain these concerns. A musical hospitality is th…
Medicine (4 works) · Nursing (4 works) · Political science (4 works) · Business (3 works) · Mental Health and Patient Involvement (3 works) · Psychology (3 works) · Public relations (3 works) · Sociology (3 works) · Healthcare innovation and challenges (2 works) · Marketing (2 works)