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Jose Ramon Gil-Garcia

Biographic Data

ID4128645
NAMEJose Ramon Gil-Garcia
GIVEN NAMESJose Ramon
FAMILY NAMEGil-Garcia
SIGNATUREGIL-GARCÍA J R
AFFILIATIONSCentro de Investigación y Docencia Económicas
ORCID0000-0002-1033-4974
VERIFIEDYes
TOTAL WORKS53
TOTAL CITATIONS617
AUTHOR COUNT52
EDITOR COUNT1
FIRST PUBLICATION YEAR2004
LATEST PUBLICATION YEAR2026
H-INDEX14
  • Assessing the Online-Offline Participation Dichotomy in the Information Age

    Open Access•César Rentería, Gabriel Purón-Cid et al.•ARTICLE•Information Polity•2026

    Emergent digital technologies keep redefining the (porous, yet analytically useful) online/offline participation dichotomy, yet the study of this evolution remains fragmented across the fields of public management, digital governance, and civic culture. Drawing on a narrative literature review, this article offers a conceptual synthesis of three central debates at the intersection of digital media and citizen participation. First, whether online …

  • Characterizing the interactions between technology, organization, and people in government digital transformation

    Tzuhao Chen, Jose Ramon Gil-Garcia et al.•ARTICLE•Public Management Review•2026

  • Continuity of Operations and Organisational Resilience during the Covid-19 Pandemic

    Qianli Yuan, Mila Gascó-Hernández et al.•ARTICLE•Public Management Review•2025•Cited by: 2•References: 61

    This study analyses the continuity of operations and the building of organizational resilience efforts in nine city governments from the Northeast region in the US during the COVID-19 pandemic. We find that city governments were able to keep internal operations and the delivery of public services, but only to some extent. Information technology was a key enabler for the implementation of teleworking and a hybrid model of public service delivery t…

  • Artificial intelligence and public administration

    Open Access•J Ignacio Criado Grande, Rodrigo Sandoval-Almazan et al.•ARTICLE•Public Policy and Administration•2025•Cited by: 4•References: 10

    Artificial Intelligence (AI) has become one of the most prominent topics in public policy and administration studies over the last years. Despite the attention to AI in this field isn’t entirely new, the universality of these group of technologies has radically increased the attention of scholars around the globe. This expansion of AI in the public sector entails the exploration of renovated foundations of analysis, not only to understand the nov…

  • Understanding the importance of collaborative problem formulation for data analytics

    Open Access•Felippe Cronemberger, Jose Ramon Gil-Garcia•ARTICLE•Information Polity•2024•References: 16

    Data analytics (DA) use has been frequently considered a transformational practice in the public sector, particularly in terms of its potential for data-driven decision making by local governments. Despite growing interest from academics and practitioners, empirical research on what cities are actually doing regarding DA and how is still relatively scarce, particularly in terms of a focus on specific activities and processes. Based on a socio-tec…

  • Characterizing technology affordances, constraints, and coping strategies for information dissemination to the public

    Open Access•Tzuhao Chen, Jose Ramon Gil-Garcia et al.•ARTICLE•Government Information Quarterly•2024•Cited by: 3•References: 4

    Disseminating information to the public is critical in emergency management. Thanks to technological advances in recent decades, governments can instantly reach citizens through multiple channels. Existing research on emergency messaging indicates that the effectiveness of messaging depends on multiple factors, including receivers' characteristics, message content and style, as well as the social and political contexts. However, what is still mis…

  • Open government data initiatives as agents of digital transformation in the public sector

    Open Access•Grace M Begany, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2024•Cited by: 2•References: 14

  • Exploring the negative impacts of artificial intelligence in government

    Open Access•David Valle-Cruz, Rigoberto García-Contreras et al.•ARTICLE•International Review of…•2024•Cited by: 3•References: 48

    This research proposes a framework for the negative impacts of artificial intelligence (AI) in government by classifying 14 topics of its dark side into five socio technical categories. The framework is based on a systematic literature review and highlights that the dark side is predominantly driven by political, legal, and institutional aspects, but it is also influenced by data and technology. Lack of understanding of AI outcomes, biases, and e…

  • Making Sense of Open Government

    Open Access•Jose Ramon Gil-Garcia, Mila Gascó-Hernández et al.•ARTICLE•Perspectives on Public Management…•2023

    In the last decade, open government has been considered a powerful tool for administrative reform and governance transformation, particularly through transparency improvements and citizen engagement strategies. Although extensive research has been conducted on open government during this period, most studies highlight its links to information access and transparency and do not explicitly analyze other components related to citizen engagement, suc…

  • Inteligencia artificial y planeación presupuestaria en México

    Open Access•David Valle-Cruz, Vanessa Fernández-Cortez et al.•ARTICLE•Reforma y democracia•2023•Cited by: 1•References: 9

    Public budgeting is a complex process that depends on multiple factors, including the consideration of scarce resources and the quality of available information. Artificial intelligence (AI) has the potential to discover models that help explain complex social phenomena, such as the budget planning. However, currently there is little work exploring the application of AI in this context. This paper aims to propose an algorithmic perspective for th…

  • Exploring emergent collaborations for digital transformation in local governments

    Open Access•Battulga Buyannemekh, Jose Ramon Gil-Garcia et al.•ARTICLE•Public Policy and Administration•2023•References: 95

    Collaboration is increasingly perceived as essential for digital transformation in the public sector. Transforming services and internal operations through the use of information and communication technologies frequently requires the engagement of multiple stakeholders beyond government agencies. This is particularly important in the specific case of smart city initiatives, which intend to leverage technologies to address complex socio-economic a…

  • Analyzing open government policy adoption through the multiple streams framework

    Open Access•Edgar A Ruvalcaba‐gomez, Edgar A Ruvalcaba-Gomez et al.•ARTICLE•Public Policy and Administration•2023•Cited by: 1•References: 60

    Open government is expected to promote important changes related to transparency, participation, and collaboration in the public sector. This article analyzes the open government policy-making process in Madrid. In order to explain the adoption process of open government as a public policy, this study uses the “multiple streams framework,” originally developed by Kingdon and recently elaborated on by Zahariadis and Herweg et al. Our empirical dat…

  • Unpacking the role of technology, leadership, governance and collaborative capacities in inter-agency collaborations

    Open Access•Mila Gascó-Hernández, Jose Ramon Gil-Garcia et al.•ARTICLE•Government Information Quarterly•2022•Cited by: 5•References: 35

  • The effects of open government data on the inclusiveness of governance networks

    Luigi Reggi, Sharon S Dawe et al.•ARTICLE•Information Polity•2022•Cited by: 3•References: 23

    In order to improve legitimacy, accountability and effectiveness for both policy making and service delivery, governance networks can benefit from the knowledge, skills and other key resources of external actors. However, these networks are often prone to social and cognitive exclusion of outsiders, reducing the potential benefits of greater inclusiveness and diversity. Inclusiveness within governance networks is defined here as the possibility f…

  • Understanding the actual use of open data

    Open Access•Grace M Begany, Jose Ramon Gil-Garcia•ARTICLE•Telematics and Informatics•2021

  • Artificial Intelligence in Government

    Open Access•Rony Medaglia, Jose Ramon Gil-Garcia et al.•ARTICLE•Social Science Computer Review•2021•Cited by: 14•References: 9

    The use of artificial intelligence (AI) applications in government is receiving increasing attention from global research and practice communities. This article, introducing a Special Issue on Artificial Intelligence in Government published in the Social Science Computer Review, presents an overview of some of the main policy initiatives across the world in relation to AI in government and discusses the state of the art of existing research. Base…

  • Open data innovation

    Open Access•Sora Park, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2021•Cited by: 11•References: 22

  • Improving the assessment of digital services in government websites

    Open Access•Gabriel Purón-Cid, Dolores E Luna et al.•ARTICLE•Government Information Quarterly•2021•Cited by: 6•References: 7

  • Information Sharing as a Dimension of Smartness

    Open Access•Jose Ramon Gil-Garcia, Theresa A Pardo et al.•ARTICLE•Urban Affairs Review•2021•Cited by: 7•References: 65

    Cities around the world are facing increasingly complex problems. These problems frequently require collaboration and information sharing across agency boundaries. In our view, information sharing can be seen as an important dimension of what is recently being called smartness in cities and enables the ability to improve decision making and day-to-day operations in urban settings. Unfortunately, what many city managers are learning is that there …

  • Towards a comprehensive understanding of digital government success

    Open Access•Jose Ramon Gil-Garcia, Miguel Á Flores-Zúñiga•ARTICLE•Government Information Quarterly•2020•Cited by: 7•References: 24

  • Addressing territorial digital divides through ICT strategies

    Open Access•Luigi Reggi, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2020•Cited by: 9•References: 21

  • Accounting for citizens when explaining open government effectiveness

    Open Access•Gregory A Porumbescu, Maria Cucciniello et al.•ARTICLE•Government Information Quarterly•2020•Cited by: 4•References: 19

  • Creating public value through smart technologies and strategies

    Open Access•J Ignacio Criado Grande, J Ignacio Criado et al.•ARTICLE•International Journal of Public…•2019

    Purpose The purpose of this paper is to introduce the special issue about generation of public value through smart technologies and strategies. The key argument is that smart technologies have the potential to foster co-creation of public services and the generation of public value in management processes, based on the collaborative, social and horizontal nature of these smart technologies. Understanding these processes from a public management p…

  • Characterizing the importance of clarity of roles and responsibilities in government inter-organizational collaboration and information sharing initiatives

    Open Access•Jose Ramon Gil-Garcia, Abdurrahim Güler et al.•ARTICLE•Government Information Quarterly•2019•Cited by: 7•References: 15

  • Sharing big data using blockchain technologies in local governments

    Lingjun Fan, Jose Ramon Gil-Garcia et al.•ARTICLE•Information Polity•2019•Cited by: 5•References: 10

    Governments have vast data resources related to a wide-variety of policies and programs. Integrating and sharing data across agencies and departments can add value to these data resources and bring about significant changes in public services as well as better government decisions. However, in addition to the lack of standards and an adequate information architecture, the main obstacles to a centralized government data-sharing strategy are securi…

Next
  • What makes a city smart? Identifying core components and proposing an integrative and comprehensive conceptualization

    Jose Ramon Gil-Garcia, Theresa A Pardo et al.•ARTICLE•Information Polity•2015•Cited by: 50•References: 26

    This study represents two critical steps forward in the area of smart city research and practice. The first is in the form of the development of a comprehensive conceptualization of smart city as a resource for researchers and government practitioners; the second is in the form of the creation of a bridge between smart cities research and practice expertise. City governments increasingly need innovative arrangements to solve a variety of technica…

  • Towards a smart State? Inter-agency collaboration, information integration, and beyond

    Jose Ramon Gil-Garcia•ARTICLE•Information Polity•2012•Cited by: 50•References: 5

    Information technologies (IT) can now be considered one of the key components of government administrative reform. The potential is even greater when working across organizational boundaries. Unfortunately, inter-agency collaboration appears to face

  • Understanding the complexity of electronic government

    Open Access•Natalie Helbig, Jose Ramon Gil-Garcia et al.•ARTICLE•Government Information Quarterly•2008•Cited by: 48•References: 16

  • Government innovation through social media

    Open Access•J Ignacio Criado Grande, Rodrigo Sandoval-Almazan et al.•ARTICLE•Government Information Quarterly•2013•Cited by: 43•References: 19

  • Being smart

    Open Access•Jose Ramon Gil-Garcia, Natalie Helbig et al.•ARTICLE•Government Information Quarterly•2014•Cited by: 37•References: 5

  • Towards cyberactivism 2.0? Understanding the use of social media and other information technologies for political activism and social movements

    Open Access•Rodrigo Sandoval-Almazan, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2014•Cited by: 33•References: 20

  • Conceptualizing smartness in government

    Open Access•Jose Ramon Gil-Garcia, Jing Zhang et al.•ARTICLE•Government Information Quarterly•2016•Cited by: 30•References: 21

  • Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities

    Open Access•Rodrigo Sandoval-Almazan, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2011•Cited by: 30•References: 15

  • E-government success factors

    Open Access•Jose Ramon Gil-Garcia, Theresa A Pardo•ARTICLE•Government Information Quarterly•2005•Cited by: 27•References: 15

  • Government information sharing and integration

    Open Access•Jose Ramon Gil-Garcia, Soon Ae Chun et al.•ARTICLE•Information Polity•2009•Cited by: 22•References: 1

    Information and communication technologies (ICT’s) have the potential greatly to transform how government works and how it relates to citizens, businesses, and other stakeholders. One such transformative capability of ICT’s is to facilitate government information sharing and integration in a networked environment. Integrating government information has raised important concerns about citizens’ privacy and the possibility of government to exercise…

  • Government inter-organizational information sharing initiatives

    Open Access•Jose Ramon Gil-Garcia, Djoko Sigit Sayogo•ARTICLE•Government Information Quarterly•2016•Cited by: 19•References: 25

  • Using institutional theory and dynamic simulation to understand complex e-Government phenomena

    Open Access•Luis F Luna‐reye, Luis Felipe Luna-Reyes et al.•ARTICLE•Government Information Quarterly•2011•Cited by: 19•References: 9

  • Understanding the evolution of e-government

    Open Access•Jose Ramon Gil-Garcia, Ignacio J Martinez‐moyano et al.•ARTICLE•Government Information Quarterly•2006•Cited by: 16•References: 27

  • Artificial Intelligence in Government

    Open Access•Rony Medaglia, Jose Ramon Gil-Garcia et al.•ARTICLE•Social Science Computer Review•2021•Cited by: 14•References: 9

    The use of artificial intelligence (AI) applications in government is receiving increasing attention from global research and practice communities. This article, introducing a Special Issue on Artificial Intelligence in Government published in the Social Science Computer Review, presents an overview of some of the main policy initiatives across the world in relation to AI in government and discusses the state of the art of existing research. Base…

  • The role of IT literacy in defining digital divide policy needs

    Open Access•Enrico Ferro, Natalie Helbig et al.•ARTICLE•Government Information Quarterly•2010•Cited by: 14•References: 2

  • Collaborative digital government in Mexico

    Open Access•Luis F Luna‐reye, Jose Ramon Gil-Garcia et al.•ARTICLE•Government Information Quarterly•2007•Cited by: 14•References: 7

  • Building the next generation of digital government infrastructures

    Open Access•Marijn Janssen, Soon Ae Chun et al.•ARTICLE•Government Information Quarterly•2009•Cited by: 13

  • Smart City Research

    Open Access•Albert Meijer, Albert J Meijer et al.•ARTICLE•Social Science Computer Review•2015•Cited by: 12•References: 9

    There are three issues that are crucial to advancing our academic understanding of smart cities: (1) contextual conditions, (2) governance models, and (3) the assessment of public value. A brief review of recent literature and the analysis of the included papers provide support for the assumption that cities cannot simply copy good practices but must develop approaches that fit their own situation ( contingency) and concord with their own organiz…

  • Digital government transformation and internet portals

    Open Access•Luis F Luna‐reye, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2014•Cited by: 12•References: 7

  • Open data innovation

    Open Access•Sora Park, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2021•Cited by: 11•References: 22

  • Towards a multidimensional model for evaluating electronic government

    Open Access•Luis F Luna‐reye, Luis Felipe Luna-Reyes et al.•ARTICLE•Government Information Quarterly•2012•Cited by: 11•References: 16

  • Addressing territorial digital divides through ICT strategies

    Open Access•Luigi Reggi, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2020•Cited by: 9•References: 21

  • Creating public value through Open Government

    Jing Zhang, Gabriel Purón-Cid et al.•ARTICLE•Information Polity•2015•Cited by: 9•References: 4

    More and more, technology and policy changes are stimulating innovative adoptions that promise to create and deliver public values through more effective public services and programs or smarter government decisions and policies. The availability of data and the effective use of new strategies and technologies, such as Big Data, semantic Web, social media, data visualizations and analytics, together with the adoption of open and collaborative appr…

  • Information Sharing as a Dimension of Smartness

    Open Access•Jose Ramon Gil-Garcia, Theresa A Pardo et al.•ARTICLE•Urban Affairs Review•2021•Cited by: 7•References: 65

    Cities around the world are facing increasingly complex problems. These problems frequently require collaboration and information sharing across agency boundaries. In our view, information sharing can be seen as an important dimension of what is recently being called smartness in cities and enables the ability to improve decision making and day-to-day operations in urban settings. Unfortunately, what many city managers are learning is that there …

  • Towards a comprehensive understanding of digital government success

    Open Access•Jose Ramon Gil-Garcia, Miguel Á Flores-Zúñiga•ARTICLE•Government Information Quarterly•2020•Cited by: 7•References: 24

  • Influencia De Los Gastos De Campaña en Los Resultados De Las Elecciones Federales De 1997

    Open Access•Jose Ramon Gil-Garcia, Rodrigo Sandoval-Almazan et al.•ARTICLE•Espiral estudios sobre Estado y…•2004•References: 1

    SIN RESUMEN

  • E-government success factors

    Open Access•Jose Ramon Gil-Garcia, Theresa A Pardo•ARTICLE•Government Information Quarterly•2005•Cited by: 27•References: 15

  • Understanding the evolution of e-government

    Open Access•Jose Ramon Gil-Garcia, Ignacio J Martinez‐moyano et al.•ARTICLE•Government Information Quarterly•2006•Cited by: 16•References: 27

  • Information Economy Report 2006. The development perspective

    Jose Ramon Gil-Garcia•ARTICLE•Social Science Computer Review•2007

  • Collaborative digital government in Mexico

    Open Access•Luis F Luna‐reye, Jose Ramon Gil-Garcia et al.•ARTICLE•Government Information Quarterly•2007•Cited by: 14•References: 7

  • Understanding the complexity of electronic government

    Open Access•Natalie Helbig, Jose Ramon Gil-Garcia et al.•ARTICLE•Government Information Quarterly•2008•Cited by: 48•References: 16

  • Building the next generation of digital government infrastructures

    Open Access•Marijn Janssen, Soon Ae Chun et al.•ARTICLE•Government Information Quarterly•2009•Cited by: 13

  • Government information sharing and integration

    Open Access•Jose Ramon Gil-Garcia, Soon Ae Chun et al.•ARTICLE•Information Polity•2009•Cited by: 22•References: 1

    Information and communication technologies (ICT’s) have the potential greatly to transform how government works and how it relates to citizens, businesses, and other stakeholders. One such transformative capability of ICT’s is to facilitate government information sharing and integration in a networked environment. Integrating government information has raised important concerns about citizens’ privacy and the possibility of government to exercise…

  • The role of IT literacy in defining digital divide policy needs

    Open Access•Enrico Ferro, Natalie Helbig et al.•ARTICLE•Government Information Quarterly•2010•Cited by: 14•References: 2

  • Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities

    Open Access•Rodrigo Sandoval-Almazan, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2011•Cited by: 30•References: 15

  • Using institutional theory and dynamic simulation to understand complex e-Government phenomena

    Open Access•Luis F Luna‐reye, Luis Felipe Luna-Reyes et al.•ARTICLE•Government Information Quarterly•2011•Cited by: 19•References: 9

  • Understanding Smart Cities

    Hafedh Chourabi, Taehyun Nam et al.•CONFERENCE•2012 45th Hawaii International…•2012

    Making a city "smart" is emerging as a strategy to mitigate the problems generated by the urban population growth and rapid urbanization. Yet little academic research has sparingly discussed the phenomenon. To close the gap in the literature about smart cities and in response to the increasing use of the concept, this paper proposes a framework to understand the concept of smart cities. Based on the exploration of a wide and extensive array of li…

  • Towards a multidimensional model for evaluating electronic government

    Open Access•Luis F Luna‐reye, Luis Felipe Luna-Reyes et al.•ARTICLE•Government Information Quarterly•2012•Cited by: 11•References: 16

  • Towards a smart State? Inter-agency collaboration, information integration, and beyond

    Jose Ramon Gil-Garcia•ARTICLE•Information Polity•2012•Cited by: 50•References: 5

    Information technologies (IT) can now be considered one of the key components of government administrative reform. The potential is even greater when working across organizational boundaries. Unfortunately, inter-agency collaboration appears to face

  • Government innovation through social media

    Open Access•J Ignacio Criado Grande, Rodrigo Sandoval-Almazan et al.•ARTICLE•Government Information Quarterly•2013•Cited by: 43•References: 19

  • Improving the performance assessment of government web portals

    Dolores E Luna, Jose Ramon Gil-Garcia et al.•ARTICLE•Information Polity•2013•Cited by: 6•References: 4

    Researchers around the world propose different ways to assess the performance of electronic government portals in order to understand the factors that influence the quality of the information and services they provide to citizens, businesses, and other stakeholders. Most of these evalua tion models only consider the results or outputs in terms of information, services, or other portal functionalities, ignoring the inputs of capabilities and resou…

  • Digital government transformation and internet portals

    Open Access•Luis F Luna‐reye, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2014•Cited by: 12•References: 7

  • Towards cyberactivism 2.0? Understanding the use of social media and other information technologies for political activism and social movements

    Open Access•Rodrigo Sandoval-Almazan, Jose Ramon Gil-Garcia•ARTICLE•Government Information Quarterly•2014•Cited by: 33•References: 20

  • Being smart

    Open Access•Jose Ramon Gil-Garcia, Natalie Helbig et al.•ARTICLE•Government Information Quarterly•2014•Cited by: 37•References: 5

  • Smart City Research

    Open Access•Albert Meijer, Albert J Meijer et al.•ARTICLE•Social Science Computer Review•2015•Cited by: 12•References: 9

    There are three issues that are crucial to advancing our academic understanding of smart cities: (1) contextual conditions, (2) governance models, and (3) the assessment of public value. A brief review of recent literature and the analysis of the included papers provide support for the assumption that cities cannot simply copy good practices but must develop approaches that fit their own situation ( contingency) and concord with their own organiz…

  • What makes a city smart? Identifying core components and proposing an integrative and comprehensive conceptualization

    Jose Ramon Gil-Garcia, Theresa A Pardo et al.•ARTICLE•Information Polity•2015•Cited by: 50•References: 26

    This study represents two critical steps forward in the area of smart city research and practice. The first is in the form of the development of a comprehensive conceptualization of smart city as a resource for researchers and government practitioners; the second is in the form of the creation of a bridge between smart cities research and practice expertise. City governments increasingly need innovative arrangements to solve a variety of technica…

  • Creating public value through Open Government

    Jing Zhang, Gabriel Purón-Cid et al.•ARTICLE•Information Polity•2015•Cited by: 9•References: 4

    More and more, technology and policy changes are stimulating innovative adoptions that promise to create and deliver public values through more effective public services and programs or smarter government decisions and policies. The availability of data and the effective use of new strategies and technologies, such as Big Data, semantic Web, social media, data visualizations and analytics, together with the adoption of open and collaborative appr…

  • Government inter-organizational information sharing initiatives

    Open Access•Jose Ramon Gil-Garcia, Djoko Sigit Sayogo•ARTICLE•Government Information Quarterly•2016•Cited by: 19•References: 25

  • The emergence and evolution of cross-boundary research collaborations

    Open Access•Minyoung Ku, Jose Ramon Gil-Garcia et al.•ARTICLE•Government Information Quarterly•2016•Cited by: 2•References: 17

  • Conceptualizing smartness in government

    Open Access•Jose Ramon Gil-Garcia, Jing Zhang et al.•ARTICLE•Government Information Quarterly•2016•Cited by: 30•References: 21

E-Government and Public Services (45 works) · Business (40 works) · Political science (39 works) · Computer Science (38 works) · Government (linguistics (32 works) · Public relations (30 works) · Knowledge management (27 works) · Sociology (21 works) · Economics (20 works) · Public Policy and Administration Research (16 works)

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