Chesney Callens
Biographic Data
| ID | 4128733 |
|---|---|
| NAME | Chesney Callens |
| GIVEN NAMES | Chesney |
| FAMILY NAME | Callens |
| SIGNATURE | CALLENS C |
| AFFILIATIONS | University of Antwerp |
| ORCID | 0000-0002-9872-6410 |
| VERIFIED | Yes |
| TOTAL WORKS | 9 |
| TOTAL CITATIONS | 20 |
| AUTHOR COUNT | 9 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2021 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 2 |
Enhancing organizational commitment through dynamic capabilities: Evidence from municipal mergers
Municipal amalgamations are a common reform tool aimed at improving efficiency, service delivery, and strategic capacity in local governments. However, research increasingly points to the unintended consequences of these reforms, particularly for organizational resilience and employee engagement. This paper investigates how dynamic capabilities, specifically connective, learning, and innovating capabilities, enable merged municipalities to manage…
Unlocking the process of collaborative innovation - Combining mechanisms of divergence and convergence
In recent years, collaborative innovation of public services has become a growing research field. However, how collaborative arrangements lead to innovation remains quite unclear. We propose that collaborative innovation is dependent on processes of divergence and convergence, which are enhanced by four conditions of collaborative innovation: diversity of ideas and perspectives, learning through interaction, consensus building, and implementation…
Designing cross‐sector collaboration to foster technological innovation: Empirical insights from eHealth partnerships in five countries
This article examines the impact of partnership design on technological innovation in public‐private innovation partnerships. It develops two competing hypotheses on how specific partnership characteristics lead to innovation in health care services. The study compares 19 eHealth partnerships across five European countries and uses fuzzy‐set qualitative comparative analysis to test the hypotheses. The findings show that small, centralized, and ho…
Achieving collaborative innovation by controlling or leveraging network complexities through complexity leadership
Recent innovation research in the public sector demonstrates the advantages of collaborative innovation, but also recognizes the complex character of collaborative innovation processes. These complexities might both stimulate and hinder collaborative innovation. Through a qualitative comparative analysis of empirical data from 19 public–private innovation partnerships (PPIs) in five European Countries, we show how particular types of complexity l…
User Involvement as a Catalyst for Collaborative Public Service Innovation
Innovation in public services is propelled by collaborations between public actors, private actors, and service users. A substantial literature has centered on the benefits of user involvement in public services, but how user involvement can stimulate collaborative innovation is still largely unknown. This article develops and tests a theoretical framework based on the combined effect of (1) the empowerment of users, (2) specialized knowledge of …
How service users envision their engagement in processes of collaborative innovation: A Q-methodological study on user involvement in eHealth collaborations
Involving users in innovating public services is an increasingly common, but challenging practice, as users often have different viewpoints on their own role in the process. Particularly in complex innovation arrangements such as public-private collaborations, governments and service innovators need to be aware of users’ perceptions of their involvement to maximally exploit the advantages of including them. This article theorizes and tests four d…
Combined effects of procurement and collaboration on innovation in public-private-partnerships: A qualitative comparative analysis of 24 infrastructure projects
Different public sector innovation literatures tend to focus on either contractual stimuli or collaborative interactions as sources of innovation. This article argues for a combined approach that integrates these literatures. Using an fsQCA design that exploits rich survey and interview data on 24 PPPs in Belgium and the Netherlands, we confirm the combined effect of contractual stimuli and collaboration. Since PPPs are long-term, contractual col…
Internal and external exploration for public service innovation–Measuring the impact of a climate for creativity and collaborative diversity on innovation
Public service innovation involves a process of creative exploration of new ideas, knowledge and perspectives. The article poses that creative exploration emerges from the combination of a climate for creativity that is active inside the organization, and collaborations with diverse actors that are present outside the organization. We test the effect of these conditions on innovation using data from the Australian Public Service. Our findings dem…
A stakeholder perspective on public sector innovation: Linking the target groups of innovations to the inclusion of stakeholder ideas
Public sector innovation scholarship has not yet systematically explored how the target context (or output phase) of innovations impacts the early phases of innovation processes. This study theorizes and tests whether innovating organizations are more sensitive to ideas from particular stakeholder groups depending on the target group of said innovation. Using a large-scale dataset from the Australian Public Service, the results show that innovati…
Designing cross‐sector collaboration to foster technological innovation: Empirical insights from eHealth partnerships in five countries
This article examines the impact of partnership design on technological innovation in public‐private innovation partnerships. It develops two competing hypotheses on how specific partnership characteristics lead to innovation in health care services. The study compares 19 eHealth partnerships across five European countries and uses fuzzy‐set qualitative comparative analysis to test the hypotheses. The findings show that small, centralized, and ho…
User Involvement as a Catalyst for Collaborative Public Service Innovation
Innovation in public services is propelled by collaborations between public actors, private actors, and service users. A substantial literature has centered on the benefits of user involvement in public services, but how user involvement can stimulate collaborative innovation is still largely unknown. This article develops and tests a theoretical framework based on the combined effect of (1) the empowerment of users, (2) specialized knowledge of …
Achieving collaborative innovation by controlling or leveraging network complexities through complexity leadership
Recent innovation research in the public sector demonstrates the advantages of collaborative innovation, but also recognizes the complex character of collaborative innovation processes. These complexities might both stimulate and hinder collaborative innovation. Through a qualitative comparative analysis of empirical data from 19 public–private innovation partnerships (PPIs) in five European Countries, we show how particular types of complexity l…
How service users envision their engagement in processes of collaborative innovation: A Q-methodological study on user involvement in eHealth collaborations
Involving users in innovating public services is an increasingly common, but challenging practice, as users often have different viewpoints on their own role in the process. Particularly in complex innovation arrangements such as public-private collaborations, governments and service innovators need to be aware of users’ perceptions of their involvement to maximally exploit the advantages of including them. This article theorizes and tests four d…
Internal and external exploration for public service innovation–Measuring the impact of a climate for creativity and collaborative diversity on innovation
Public service innovation involves a process of creative exploration of new ideas, knowledge and perspectives. The article poses that creative exploration emerges from the combination of a climate for creativity that is active inside the organization, and collaborations with diverse actors that are present outside the organization. We test the effect of these conditions on innovation using data from the Australian Public Service. Our findings dem…
A stakeholder perspective on public sector innovation: Linking the target groups of innovations to the inclusion of stakeholder ideas
Public sector innovation scholarship has not yet systematically explored how the target context (or output phase) of innovations impacts the early phases of innovation processes. This study theorizes and tests whether innovating organizations are more sensitive to ideas from particular stakeholder groups depending on the target group of said innovation. Using a large-scale dataset from the Australian Public Service, the results show that innovati…
Combined effects of procurement and collaboration on innovation in public-private-partnerships: A qualitative comparative analysis of 24 infrastructure projects
Different public sector innovation literatures tend to focus on either contractual stimuli or collaborative interactions as sources of innovation. This article argues for a combined approach that integrates these literatures. Using an fsQCA design that exploits rich survey and interview data on 24 PPPs in Belgium and the Netherlands, we confirm the combined effect of contractual stimuli and collaboration. Since PPPs are long-term, contractual col…
Internal and external exploration for public service innovation–Measuring the impact of a climate for creativity and collaborative diversity on innovation
Public service innovation involves a process of creative exploration of new ideas, knowledge and perspectives. The article poses that creative exploration emerges from the combination of a climate for creativity that is active inside the organization, and collaborations with diverse actors that are present outside the organization. We test the effect of these conditions on innovation using data from the Australian Public Service. Our findings dem…
Designing cross‐sector collaboration to foster technological innovation: Empirical insights from eHealth partnerships in five countries
This article examines the impact of partnership design on technological innovation in public‐private innovation partnerships. It develops two competing hypotheses on how specific partnership characteristics lead to innovation in health care services. The study compares 19 eHealth partnerships across five European countries and uses fuzzy‐set qualitative comparative analysis to test the hypotheses. The findings show that small, centralized, and ho…
Achieving collaborative innovation by controlling or leveraging network complexities through complexity leadership
Recent innovation research in the public sector demonstrates the advantages of collaborative innovation, but also recognizes the complex character of collaborative innovation processes. These complexities might both stimulate and hinder collaborative innovation. Through a qualitative comparative analysis of empirical data from 19 public–private innovation partnerships (PPIs) in five European Countries, we show how particular types of complexity l…
User Involvement as a Catalyst for Collaborative Public Service Innovation
Innovation in public services is propelled by collaborations between public actors, private actors, and service users. A substantial literature has centered on the benefits of user involvement in public services, but how user involvement can stimulate collaborative innovation is still largely unknown. This article develops and tests a theoretical framework based on the combined effect of (1) the empowerment of users, (2) specialized knowledge of …
How service users envision their engagement in processes of collaborative innovation: A Q-methodological study on user involvement in eHealth collaborations
Involving users in innovating public services is an increasingly common, but challenging practice, as users often have different viewpoints on their own role in the process. Particularly in complex innovation arrangements such as public-private collaborations, governments and service innovators need to be aware of users’ perceptions of their involvement to maximally exploit the advantages of including them. This article theorizes and tests four d…
Unlocking the process of collaborative innovation - Combining mechanisms of divergence and convergence
In recent years, collaborative innovation of public services has become a growing research field. However, how collaborative arrangements lead to innovation remains quite unclear. We propose that collaborative innovation is dependent on processes of divergence and convergence, which are enhanced by four conditions of collaborative innovation: diversity of ideas and perspectives, learning through interaction, consensus building, and implementation…
Enhancing organizational commitment through dynamic capabilities: Evidence from municipal mergers
Municipal amalgamations are a common reform tool aimed at improving efficiency, service delivery, and strategic capacity in local governments. However, research increasingly points to the unintended consequences of these reforms, particularly for organizational resilience and employee engagement. This paper investigates how dynamic capabilities, specifically connective, learning, and innovating capabilities, enable merged municipalities to manage…
Business (8 works) · Knowledge management (8 works) · Computer Science (7 works) · Political science (7 works) · Marketing (6 works) · Public Policy and Administration Research (5 works) · Public relations (5 works) · Economics (4 works) · Service innovation (4 works) · E-Government and Public Services (3 works)