Elke Löffler
Biographic Data
| ID | 4128811 |
|---|---|
| NAME | Elke Löffler |
| GIVEN NAMES | Elke |
| FAMILY NAME | Löffler |
| SIGNATURE | LÖFFLER E |
| AFFILIATIONS | Governance International, UK |
| VERIFIED | No |
| TOTAL WORKS | 7 |
| TOTAL CITATIONS | 55 |
| AUTHOR COUNT | 7 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1995 |
| LATEST PUBLICATION YEAR | 2013 |
| H-INDEX | 2 |
Correlates of Co-production: Evidence From a Five-Nation Survey of Citizens
We employ data from an original survey of citizens in the UK, France, Germany, Denmark, and the Czech Republic to examine correlates of citizen co-production of public services in three key policy areas: public safety, the environment, and health. The correlates of co-production we consider include demographic factors (age, gender, education, and employment status), community characteristics (urban, non-urban), performance perceptions (how good a…
More quality through competitive quality awards? An impact assessment framework
Given the growing international phenomenon of quality award competitions for public sector services and organizations it is timely to assess their impacts. While award schemes have become a popular marketing tool to increase the visibility of award organizers, it is unclear what impact they have on various dimensions of quality — organizational quality, service quality and the quality of life of citizens. So far, quality awards are a theory-free …
Evaluating the Quality of Public Governance: Indicators, Models and Methodologies
This article provides an overview for this special issue on the evaluation of the quality of public governance. It charts the move in the public sector during the 1990s from concern largely with excellence in service delivery to a concern for good governance. It examines what we mean by governance and 'good governance' and the dimensions of 'good public governance'. It demonstrates that there is now widespread interest in measuring not only the q…
Moving from Excellence Models of Local Service Delivery to Benchmarking ‘Good Local Governance’
The article starts by giving an overview of the drivers for local government reforms in OECD countries since the 1980s. It then explores recent trends in local government and community reforms in the UK and Germany. In the following section, the authors analyse whether the current benchmarking methods and criteria set within conventional models of 'excellence' in local government still meet the current needs of local communities. We argue that th…
New public management in Germany: The implementation process of the New Steering Model
Flexibilities in the German Civil Service
Administrative Modernization in Germany — A Big Qualitative Jump in Small Steps
What is an article with the title ‘Administrative Modernization’ doing in a volume on re-engineering of the public sector? Are there only semantic differences between the two terms? If not, does administrative modernization have to be understood as a change process that is contrary to re-engineering?In the following it will be shown that it is impossible to write an empirical article on re-engineering in the German public administration because r…
Evaluating the Quality of Public Governance: Indicators, Models and Methodologies
This article provides an overview for this special issue on the evaluation of the quality of public governance. It charts the move in the public sector during the 1990s from concern largely with excellence in service delivery to a concern for good governance. It examines what we mean by governance and 'good governance' and the dimensions of 'good public governance'. It demonstrates that there is now widespread interest in measuring not only the q…
Moving from Excellence Models of Local Service Delivery to Benchmarking ‘Good Local Governance’
The article starts by giving an overview of the drivers for local government reforms in OECD countries since the 1980s. It then explores recent trends in local government and community reforms in the UK and Germany. In the following section, the authors analyse whether the current benchmarking methods and criteria set within conventional models of 'excellence' in local government still meet the current needs of local communities. We argue that th…
Administrative Modernization in Germany — A Big Qualitative Jump in Small Steps
What is an article with the title ‘Administrative Modernization’ doing in a volume on re-engineering of the public sector? Are there only semantic differences between the two terms? If not, does administrative modernization have to be understood as a change process that is contrary to re-engineering?In the following it will be shown that it is impossible to write an empirical article on re-engineering in the German public administration because r…
New public management in Germany: The implementation process of the New Steering Model
Administrative Modernization in Germany — A Big Qualitative Jump in Small Steps
What is an article with the title ‘Administrative Modernization’ doing in a volume on re-engineering of the public sector? Are there only semantic differences between the two terms? If not, does administrative modernization have to be understood as a change process that is contrary to re-engineering?In the following it will be shown that it is impossible to write an empirical article on re-engineering in the German public administration because r…
Flexibilities in the German Civil Service
New public management in Germany: The implementation process of the New Steering Model
Moving from Excellence Models of Local Service Delivery to Benchmarking ‘Good Local Governance’
The article starts by giving an overview of the drivers for local government reforms in OECD countries since the 1980s. It then explores recent trends in local government and community reforms in the UK and Germany. In the following section, the authors analyse whether the current benchmarking methods and criteria set within conventional models of 'excellence' in local government still meet the current needs of local communities. We argue that th…
Evaluating the Quality of Public Governance: Indicators, Models and Methodologies
This article provides an overview for this special issue on the evaluation of the quality of public governance. It charts the move in the public sector during the 1990s from concern largely with excellence in service delivery to a concern for good governance. It examines what we mean by governance and 'good governance' and the dimensions of 'good public governance'. It demonstrates that there is now widespread interest in measuring not only the q…
More quality through competitive quality awards? An impact assessment framework
Given the growing international phenomenon of quality award competitions for public sector services and organizations it is timely to assess their impacts. While award schemes have become a popular marketing tool to increase the visibility of award organizers, it is unclear what impact they have on various dimensions of quality — organizational quality, service quality and the quality of life of citizens. So far, quality awards are a theory-free …
Correlates of Co-production: Evidence From a Five-Nation Survey of Citizens
We employ data from an original survey of citizens in the UK, France, Germany, Denmark, and the Czech Republic to examine correlates of citizen co-production of public services in three key policy areas: public safety, the environment, and health. The correlates of co-production we consider include demographic factors (age, gender, education, and employment status), community characteristics (urban, non-urban), performance perceptions (how good a…
Political science (7 works) · Business (6 works) · Public Administration (6 works) · Public Policy and Administration Research (5 works) · Economics (4 works) · Marketing (4 works) · Marketing (4 works) · Public Administration (4 works) · Public relations (4 works) · Nonprofit Sector and Volunteering (3 works)