Evaluating the Quality of Public Governance
Indicators, Models and Methodologies
Bibliographic Data
| ID | 9962220 |
|---|---|
| Authors | T Bovaird (0000-0003-4005-3599, University of the West of England), Elke Löffler (Governance International, UK) |
| Year | 2003 |
| Volume | 69 |
| Issue | 3 |
| Pages | 313-328 |
| Publication date | 2003-09-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Review of Administrative Sciences (JOURNAL) |
| Journal identifiers | ISSN: 0020-8523 • E-ISSN: 1461-7226 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/0020852303693002 |
| OpenAlex | W2142553893 |
| Language | EN |
| Citations received | 59 |
| References cited | 7 |
This article provides an overview for this special issue on the evaluation of the quality of public governance. It charts the move in the public sector during the 1990s from concern largely with excellence in service delivery to a concern for good governance. It examines what we mean by governance and 'good governance' and the dimensions of 'good public governance'. It demonstrates that there is now widespread interest in measuring not only the quality of services but also improvements in quality of life and improvements in governance processes. It discusses how measures of good governance are being used in different contexts around the world. Finally, it considers how the measurement of good governance can be encouraged, e.g. through awards, inspections, setting funding conditions and empowering stakeholders to demand better evidence
Business · Corporate governance · Economics · Environmental economics · Excellence · Good governance · Political science · Process management · Project governance · Public relations · Public sector · Quality (philosophy · Service (business · Service delivery framework · Economic Issues in Ukraine · Finance · Local Government Finance and Decentralization · Marketing · Nonprofit Sector and Volunteering · Public Administration · Public Policy and Administration Research · Social Policy and Reform Studies
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| Unique citing works | 56 |
|---|---|
| Citations per year | 2,68 |
| Citation span | 2004 - 2026 (23) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 57 |