Lisa Hohensinn
Biographic Data
| ID | 4154406 |
|---|---|
| NAME | Lisa Hohensinn |
| GIVEN NAMES | Lisa |
| FAMILY NAME | Hohensinn |
| SIGNATURE | HOHENSINN L |
| AFFILIATIONS | Vienna University of Economics and Business |
| ORCID | 0000-0002-0349-9965 |
| VERIFIED | Yes |
| TOTAL WORKS | 18 |
| TOTAL CITATIONS | 80 |
| AUTHOR COUNT | 18 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2017 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 6 |
Performance rankings reduce cognitive processing of underlying performance information
Performance information is often presented in a ranked format. Rankings aggregate a multitude of performance dimensions into an overall score. Simultaneously, rankings may constrain cognitive processing of performance information because they distract users’ attention away from the information underlying the ranking calculation. We test this adverse effect using university performance rankings in an eye-tracking experiment based on 1,071 decision…
Public Branding in the Digital Age: An Empirical Investigation of U.S. Cities
Cities globally consider public branding to be an important governance strategy.This study investigates the use of websites for public branding by U.S. cities, and examines the influence of a city's socioeconomic composition on its digital branding strategies.Data was collected through content analysis of municipal websites to analyze the trends in practices.The cities were then ranked based on identity, communication, engagement, and operations,…
Contrasting Information Demand and Information Supply: Digital Platforms as Intermediaries of Citizen-Government Interaction
Digital technologies can improve citizen-government interaction such as citizens’ requests for public information and government's publication of requested information. Digital intermediaries such as Freedom of Information (FOI) platforms support citizens and government in exchanging this information. Such digital platforms are hosted by non-governmental organizations, which forward information requests to the responsible authority on behalf of t…
From de jure to de facto transparency: Analyzing the compliance gap in light of freedom of information laws
Freedom of information (FOI) laws empower citizens to access public information from public organizations, enhancing government transparency and accountability. Previous studies have evaluated government transparency and FOI compliance based on the proactive release of information and governments' responses to citizens' requests. This study extends prior research by focusing on regulatory compliance mechanisms in German public organizations. Spec…
Who guards the guards with AI-driven robots? The ethicalness and cognitive neutralization of police violence following AI-robot advice
We investigate whether the perceived ethicalness of police actions changes when police follow an AI-robot's advice.We assess whether perceived ethicalness of police violence is higher when police follow robot advice to arrest a passer-by, compared to no robot advice to arrest the passer-by.Using neutralization theory, we test how blame-shifting occurs.When police violently arrest an innocent passer-by, the violence is neutralized when the decisio…
Are the answers all out there? Investigating citizen information requests in the haze of bureaucratic responsiveness
Under freedom of information (FOI) regulations, public officials are pressured to grant citizens access to public information by responding to citizen information requests. However, despite FOI regulations, information requests are treated with varying bureaucratic attention, resulting in a high number of ignored or overdue requests by public organizations. Focusing on this bureaucratic discrimination, this study aims to explain the determinants …
Nonprofits for Cohesive Cities: Neighborhood Characteristics, Organizational Practices, and their Effects on Social and Systemic Integration
The online version contains supplementary material available at 10.1007/s11266-023-00571-1
Promoting digital equality in co-production: The role of platform design
Governments are increasingly using digital platforms to integrate citizens in public service delivery. However, research indicates that digital co-production initiatives are not reaching all groups of society equally. We investigate the role of gender and platform design on the intention to participate in co-production by conducting a pre-registered survey experiment with a sample of individuals in Zurich (Switzerland). By drawing on social ident…
Digital government transformation as an organizational response to the Covid-19 pandemic
Many public organizations struggle to adapt to digital transformation. Whereas previous research has identified internal drivers of change, an unpredictable factor from the external environment such as the COVID-19 pandemic can trigger public innovation. In this study, we aim to investigate if and how the COVID-19 pandemic has influenced the digital government transformation. In more detail, we explore how the COVID-19 pandemic has affected diffe…
Trust in public performance information: The effect of data accessibility and data source
Building on transparency literature, we theorize that information characteristics such as accessibility of raw data and data source provision influence citizens' trust in public performance information. Next to the question of whether providing a data source matters, we argue that information provision from a non‐government actor can compensate for the information asymmetry between citizens and public sector organizations due to a stronger symmet…
Public crowdsourcing: Analyzing the role of government feedback on civic digital platforms
Government organizations increasingly use crowdsourcing platforms to interact with citizens and integrate their requests in designing and delivering public services. Drawing on attribution theory, this study asks how the causal attributions of the government response to a citizen request affect continued participation in crowdsourcing platforms. To test our hypotheses, we use a 7‐year dataset of both online requests from citizens to government an…
Disruptive technologies and abundance in the service sector - toward a refined technology acceptance model
Towards accounting harmonization in Europe: A multinational survey among budget experts
Severe fiscal problems, the insufficient comparability of financial information and increasing demands for better accountability require national governments and international organizations to change their current accounting regimes and to move towards a system of standardized accounting practices. As the International Public Sector Accounting Standards have insufficiently moved Europe towards accounting harmonization in recent years, the Europea…
Government Openness and Public Trust: The Mediating Role of Democratic Capacity
The open government paradigm implies that public processes are becoming more transparent, public information is available online, and citizens and nongovernmental organizations are encouraged to interact with public administration through new platform‐based forms of participation and collaboration. Though these governmental efforts to open up organizational procedures to the public are meant to strengthen the relationship between citizens and the…
Joining forces for public value creation? Exploring collaborative innovation in smart city initiatives
Political innovation, digitalisation and public participation in party politics
Citizen engagement is seen as a way to address a range of societal challenges, fiscal constraints, as well as wicked problems, and increasing public participation in political decisions could help to address low levels of trust in politicians and decreasing satisfaction with political parties. This paper examines the perceived impacts of an experiment by the Austrian People’s Party which, in response to reaching a historic low in the polls, opene…
From Fellowship to Stewardship? Explaining Extra-Role Behavior of Volunteer Firefighters
We present a research model of extra-role behavior, integrating the literature on public service motivation (PSM) with stewardship theory. We propose that the extent to which volunteers perform activities that go beyond role prescription depends on the individual’s PSM. Our research model is further grounded in the notion that a stewardship-oriented organizational culture serves as a means to enhance the effect of PSM on extra-role behavior. We e…
The emergence of local open government: Determinants of citizen participation in online service reporting
Trust in public performance information: The effect of data accessibility and data source
Building on transparency literature, we theorize that information characteristics such as accessibility of raw data and data source provision influence citizens' trust in public performance information. Next to the question of whether providing a data source matters, we argue that information provision from a non‐government actor can compensate for the information asymmetry between citizens and public sector organizations due to a stronger symmet…
Are the answers all out there? Investigating citizen information requests in the haze of bureaucratic responsiveness
Under freedom of information (FOI) regulations, public officials are pressured to grant citizens access to public information by responding to citizen information requests. However, despite FOI regulations, information requests are treated with varying bureaucratic attention, resulting in a high number of ignored or overdue requests by public organizations. Focusing on this bureaucratic discrimination, this study aims to explain the determinants …
Joining forces for public value creation? Exploring collaborative innovation in smart city initiatives
Digital government transformation as an organizational response to the Covid-19 pandemic
Many public organizations struggle to adapt to digital transformation. Whereas previous research has identified internal drivers of change, an unpredictable factor from the external environment such as the COVID-19 pandemic can trigger public innovation. In this study, we aim to investigate if and how the COVID-19 pandemic has influenced the digital government transformation. In more detail, we explore how the COVID-19 pandemic has affected diffe…
Political innovation, digitalisation and public participation in party politics
Citizen engagement is seen as a way to address a range of societal challenges, fiscal constraints, as well as wicked problems, and increasing public participation in political decisions could help to address low levels of trust in politicians and decreasing satisfaction with political parties. This paper examines the perceived impacts of an experiment by the Austrian People’s Party which, in response to reaching a historic low in the polls, opene…
The emergence of local open government: Determinants of citizen participation in online service reporting
Towards accounting harmonization in Europe: A multinational survey among budget experts
Severe fiscal problems, the insufficient comparability of financial information and increasing demands for better accountability require national governments and international organizations to change their current accounting regimes and to move towards a system of standardized accounting practices. As the International Public Sector Accounting Standards have insufficiently moved Europe towards accounting harmonization in recent years, the Europea…
From de jure to de facto transparency: Analyzing the compliance gap in light of freedom of information laws
Freedom of information (FOI) laws empower citizens to access public information from public organizations, enhancing government transparency and accountability. Previous studies have evaluated government transparency and FOI compliance based on the proactive release of information and governments' responses to citizens' requests. This study extends prior research by focusing on regulatory compliance mechanisms in German public organizations. Spec…
Public crowdsourcing: Analyzing the role of government feedback on civic digital platforms
Government organizations increasingly use crowdsourcing platforms to interact with citizens and integrate their requests in designing and delivering public services. Drawing on attribution theory, this study asks how the causal attributions of the government response to a citizen request affect continued participation in crowdsourcing platforms. To test our hypotheses, we use a 7‐year dataset of both online requests from citizens to government an…
From Fellowship to Stewardship? Explaining Extra-Role Behavior of Volunteer Firefighters
We present a research model of extra-role behavior, integrating the literature on public service motivation (PSM) with stewardship theory. We propose that the extent to which volunteers perform activities that go beyond role prescription depends on the individual’s PSM. Our research model is further grounded in the notion that a stewardship-oriented organizational culture serves as a means to enhance the effect of PSM on extra-role behavior. We e…
Promoting digital equality in co-production: The role of platform design
Governments are increasingly using digital platforms to integrate citizens in public service delivery. However, research indicates that digital co-production initiatives are not reaching all groups of society equally. We investigate the role of gender and platform design on the intention to participate in co-production by conducting a pre-registered survey experiment with a sample of individuals in Zurich (Switzerland). By drawing on social ident…
Nonprofits for Cohesive Cities: Neighborhood Characteristics, Organizational Practices, and their Effects on Social and Systemic Integration
The online version contains supplementary material available at 10.1007/s11266-023-00571-1
The emergence of local open government: Determinants of citizen participation in online service reporting
From Fellowship to Stewardship? Explaining Extra-Role Behavior of Volunteer Firefighters
We present a research model of extra-role behavior, integrating the literature on public service motivation (PSM) with stewardship theory. We propose that the extent to which volunteers perform activities that go beyond role prescription depends on the individual’s PSM. Our research model is further grounded in the notion that a stewardship-oriented organizational culture serves as a means to enhance the effect of PSM on extra-role behavior. We e…
Joining forces for public value creation? Exploring collaborative innovation in smart city initiatives
Political innovation, digitalisation and public participation in party politics
Citizen engagement is seen as a way to address a range of societal challenges, fiscal constraints, as well as wicked problems, and increasing public participation in political decisions could help to address low levels of trust in politicians and decreasing satisfaction with political parties. This paper examines the perceived impacts of an experiment by the Austrian People’s Party which, in response to reaching a historic low in the polls, opene…
Disruptive technologies and abundance in the service sector - toward a refined technology acceptance model
Towards accounting harmonization in Europe: A multinational survey among budget experts
Severe fiscal problems, the insufficient comparability of financial information and increasing demands for better accountability require national governments and international organizations to change their current accounting regimes and to move towards a system of standardized accounting practices. As the International Public Sector Accounting Standards have insufficiently moved Europe towards accounting harmonization in recent years, the Europea…
Government Openness and Public Trust: The Mediating Role of Democratic Capacity
The open government paradigm implies that public processes are becoming more transparent, public information is available online, and citizens and nongovernmental organizations are encouraged to interact with public administration through new platform‐based forms of participation and collaboration. Though these governmental efforts to open up organizational procedures to the public are meant to strengthen the relationship between citizens and the…
Public crowdsourcing: Analyzing the role of government feedback on civic digital platforms
Government organizations increasingly use crowdsourcing platforms to interact with citizens and integrate their requests in designing and delivering public services. Drawing on attribution theory, this study asks how the causal attributions of the government response to a citizen request affect continued participation in crowdsourcing platforms. To test our hypotheses, we use a 7‐year dataset of both online requests from citizens to government an…
Trust in public performance information: The effect of data accessibility and data source
Building on transparency literature, we theorize that information characteristics such as accessibility of raw data and data source provision influence citizens' trust in public performance information. Next to the question of whether providing a data source matters, we argue that information provision from a non‐government actor can compensate for the information asymmetry between citizens and public sector organizations due to a stronger symmet…
Nonprofits for Cohesive Cities: Neighborhood Characteristics, Organizational Practices, and their Effects on Social and Systemic Integration
The online version contains supplementary material available at 10.1007/s11266-023-00571-1
Promoting digital equality in co-production: The role of platform design
Governments are increasingly using digital platforms to integrate citizens in public service delivery. However, research indicates that digital co-production initiatives are not reaching all groups of society equally. We investigate the role of gender and platform design on the intention to participate in co-production by conducting a pre-registered survey experiment with a sample of individuals in Zurich (Switzerland). By drawing on social ident…
Digital government transformation as an organizational response to the Covid-19 pandemic
Many public organizations struggle to adapt to digital transformation. Whereas previous research has identified internal drivers of change, an unpredictable factor from the external environment such as the COVID-19 pandemic can trigger public innovation. In this study, we aim to investigate if and how the COVID-19 pandemic has influenced the digital government transformation. In more detail, we explore how the COVID-19 pandemic has affected diffe…
Who guards the guards with AI-driven robots? The ethicalness and cognitive neutralization of police violence following AI-robot advice
We investigate whether the perceived ethicalness of police actions changes when police follow an AI-robot's advice.We assess whether perceived ethicalness of police violence is higher when police follow robot advice to arrest a passer-by, compared to no robot advice to arrest the passer-by.Using neutralization theory, we test how blame-shifting occurs.When police violently arrest an innocent passer-by, the violence is neutralized when the decisio…
Are the answers all out there? Investigating citizen information requests in the haze of bureaucratic responsiveness
Under freedom of information (FOI) regulations, public officials are pressured to grant citizens access to public information by responding to citizen information requests. However, despite FOI regulations, information requests are treated with varying bureaucratic attention, resulting in a high number of ignored or overdue requests by public organizations. Focusing on this bureaucratic discrimination, this study aims to explain the determinants …
Public Branding in the Digital Age: An Empirical Investigation of U.S. Cities
Cities globally consider public branding to be an important governance strategy.This study investigates the use of websites for public branding by U.S. cities, and examines the influence of a city's socioeconomic composition on its digital branding strategies.Data was collected through content analysis of municipal websites to analyze the trends in practices.The cities were then ranked based on identity, communication, engagement, and operations,…
Contrasting Information Demand and Information Supply: Digital Platforms as Intermediaries of Citizen-Government Interaction
Digital technologies can improve citizen-government interaction such as citizens’ requests for public information and government's publication of requested information. Digital intermediaries such as Freedom of Information (FOI) platforms support citizens and government in exchanging this information. Such digital platforms are hosted by non-governmental organizations, which forward information requests to the responsible authority on behalf of t…
From de jure to de facto transparency: Analyzing the compliance gap in light of freedom of information laws
Freedom of information (FOI) laws empower citizens to access public information from public organizations, enhancing government transparency and accountability. Previous studies have evaluated government transparency and FOI compliance based on the proactive release of information and governments' responses to citizens' requests. This study extends prior research by focusing on regulatory compliance mechanisms in German public organizations. Spec…
Performance rankings reduce cognitive processing of underlying performance information
Performance information is often presented in a ranked format. Rankings aggregate a multitude of performance dimensions into an overall score. Simultaneously, rankings may constrain cognitive processing of performance information because they distract users’ attention away from the information underlying the ranking calculation. We test this adverse effect using university performance rankings in an eye-tracking experiment based on 1,071 decision…
Business (14 works) · Political science (13 works) · Public relations (11 works) · Computer Science (8 works) · E-Government and Public Services (8 works) · Psychology (8 works) · Government (linguistics (7 works) · Public Policy and Administration Research (6 works) · Public Administration (5 works) · Social Media and Politics (5 works)