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Qiuzhen Wang

Biographic Data

ID4157400
NAMEQiuzhen Wang
GIVEN NAMESQiuzhen
FAMILY NAMEWang
SIGNATUREWANG Q
AFFILIATIONSZhejiang University
ORCID0000-0001-5946-3884
VERIFIEDYes
TOTAL WORKS6
TOTAL CITATIONS1
AUTHOR COUNT6
EDITOR COUNT0
FIRST PUBLICATION YEAR2017
LATEST PUBLICATION YEAR2026
H-INDEX1
  • Enhancing user satisfaction with healthcare conversational agents: A relational perspective of communication strategy

    Open Access•Yan Xing, Xixian Peng et al.•ARTICLE•Decision Support Systems•2026

  • “Don't look at me!”: The role of avatars' presentation style and gaze direction in social chatbot design

    Open Access•Jingyi Yuan, Xixian Peng et al.•ARTICLE•Computers in Human Behavior•2025

  • Is being human-like beneficial? The effect of anthropomorphism on chatbot persuasion in e-commerce

    Open Access•Mengru Yang, Xixian Peng et al.•ARTICLE•Internet Research•2025•Cited by: 1•References: 2

    Purpose Chatbots are vital for enhancing e-commerce sustainability by providing efficient customer support. Although previous studies have considered both linguistic and visual anthropomorphism as crucial factors in e-commerce chatbot design, their joint effects and their underlying mechanisms have not been thoroughly investigated. Drawing on insights from the literature on anthropomorphism and the elaboration likelihood model, this research atte…

  • Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity

    Open Access•Xixian Peng, Yan Xing et al.•ARTICLE•Decision Support Systems•2023

  • Promoting or attenuating? An eye-tracking study on the role of social cues in e-commerce livestreaming

    Open Access•Mengqi Fei, Huizhong Tan et al.•ARTICLE•Decision Support Systems•2021

  • Association between body mass index and diabetes mellitus in tuberculosis patients in China: A community based cross-sectional study

    Open Access•Jing Cai, Aiguo Ma et al.•ARTICLE•BMC Public Health•2017

    In PTB patients, BMI is significantly associated with IFG and DM. However, the predictive power of BMI was not sufficient, so it may only be a limited screening tool for DM and IFG among PTB patients in China

  • Is being human-like beneficial? The effect of anthropomorphism on chatbot persuasion in e-commerce

    Open Access•Mengru Yang, Xixian Peng et al.•ARTICLE•Internet Research•2025•Cited by: 1•References: 2

    Purpose Chatbots are vital for enhancing e-commerce sustainability by providing efficient customer support. Although previous studies have considered both linguistic and visual anthropomorphism as crucial factors in e-commerce chatbot design, their joint effects and their underlying mechanisms have not been thoroughly investigated. Drawing on insights from the literature on anthropomorphism and the elaboration likelihood model, this research atte…

  • Association between body mass index and diabetes mellitus in tuberculosis patients in China: A community based cross-sectional study

    Open Access•Jing Cai, Aiguo Ma et al.•ARTICLE•BMC Public Health•2017

    In PTB patients, BMI is significantly associated with IFG and DM. However, the predictive power of BMI was not sufficient, so it may only be a limited screening tool for DM and IFG among PTB patients in China

  • Promoting or attenuating? An eye-tracking study on the role of social cues in e-commerce livestreaming

    Open Access•Mengqi Fei, Huizhong Tan et al.•ARTICLE•Decision Support Systems•2021

  • Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity

    Open Access•Xixian Peng, Yan Xing et al.•ARTICLE•Decision Support Systems•2023

  • “Don't look at me!”: The role of avatars' presentation style and gaze direction in social chatbot design

    Open Access•Jingyi Yuan, Xixian Peng et al.•ARTICLE•Computers in Human Behavior•2025

  • Is being human-like beneficial? The effect of anthropomorphism on chatbot persuasion in e-commerce

    Open Access•Mengru Yang, Xixian Peng et al.•ARTICLE•Internet Research•2025•Cited by: 1•References: 2

    Purpose Chatbots are vital for enhancing e-commerce sustainability by providing efficient customer support. Although previous studies have considered both linguistic and visual anthropomorphism as crucial factors in e-commerce chatbot design, their joint effects and their underlying mechanisms have not been thoroughly investigated. Drawing on insights from the literature on anthropomorphism and the elaboration likelihood model, this research atte…

  • Enhancing user satisfaction with healthcare conversational agents: A relational perspective of communication strategy

    Open Access•Yan Xing, Xixian Peng et al.•ARTICLE•Decision Support Systems•2026

Computer Science (4 works) · Psychology (4 works) · Social Psychology (4 works) · AI in Service Interactions (3 works) · Cognitive psychology (3 works) · Digital Marketing and Social Media (3 works) · Social Robot Interaction and HRI (3 works) · Attractiveness (2 works) · Business (2 works) · Chatbot (2 works)

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