Sebastian Jilke
Dados Biográficos
| ID | 4239186 |
|---|---|
| NOME | Sebastian Jilke |
| PRENOMES | Sebastian |
| SOBRENOME | Jilke |
| ASSINATURA | JILKE S |
| AFILIAÇÕES | Rutgers, the State University of New Jersey |
| ORCID | 0000-0003-4585-2787 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 30 |
| TOTAL DE CITAÇÕES | 749 |
| TOTAL COMO AUTOR | 30 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2014 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 12 |
How the experience of administrative burdens affects clients’ psychological well-being
A core claim of the administrative burden literature is that the experience of frictions during administrative encounters can generate psychological costs. Using a split-ballot survey experiment with a question order design (n = 3,812), we show that being asked to recall administrative encounters in a welfare program negatively affects people’s psychological affect. Further, we show that the responses to burdens are asymmetric and consistent with…
Administrative checkpoints, burdens, and human‐centered design
In this study we describe the potential of human‐centered design principles to identify burdens, reducing the effects of administrative checkpoints. Administrative checkpoints—mandatory requirements that must be satisfied in order to progress in an administrative process—have disproportionate negative effects in excluding the public from receiving public services. Mandatory interviews are one such checkpoint. Based on consultation with safety net…
Short and sweet
Emerging research on administrative burden has highlighted the need for survey measures that capture people’s experience of government as onerous. Such indicators can connect research and practice, and fulfill government mandates to identify and reduce burdens. This study presents a measure of experienced administrative burden, based on a survey of social welfare users. Using psychometric scale development techniques and a split sample approach, …
Does Work Quality Differ between the Public and Private Sectors? Evidence from Two Online Field Experiments
Understanding the differences between working in the public and private sectors is core to public management research. We assess the implications of a theory of public ownership, testing an expectation that work is of higher quality when performed under public ownership status compared to a private company. We conducted two, pre-registered, field experiments with a routine data processing task and workers recruited through an online labor market.…
Sector attraction and the role of job information
Are public and private employees different? And is this difference due to the fact that different people are attracted to work for government rather than companies? It has been proposed that individuals with certain characteristics, such as having high levels of risk aversion or public service motivation (PSM), are more likely to self‐select into public service. This study argues that this sector attraction effect depends on the amount of job‐rel…
Mapping out the motivational basis of active representation as intergroup behavior
Research on representative bureaucracy highlights the importance of translating passive into active representation. But what is the motivational basis that underlies this translation? Drawing on theories of social identity and intergroup behavior, we argue that bureaucrats belonging to underrepresented groups actively represent their own group because of a desire for positive distinctiveness . Two large‐scale conjoint experiments were performed u…
Cream‐skimming at the frontline
The notion of cream‐skimming—defined as the propensity to prioritize clients who have a higher likelihood of meeting bureaucratic success criteria, including organizational goals—is at the heart of street‐level bureaucracies. However, there is often no direct information available to street‐level bureaucrats whether clients will actually meet bureaucratic success criteria. This study argues that street‐level bureaucrats assess clients' potential …
Increasing Covid-19 vaccination intentions
With the increasing availability of life-saving vaccines against the SARS-CoV-2 virus, government agencies face the challenge of promoting vaccine uptake. Thus, encouraging vaccine uptake marks an urgent policy challenge in fighting the COVID-19 pandemic. This study builds on the theory of psychological ownership to design a behaviorally inspired local government vaccination campaign. We conducted a large-scale, cluster-randomized field experimen…
Marketization reforms and co‐production
In public services that are tax funded, public goods are sometimes marketized by being delivered using private companies instead of public organizations. In addition, marketization reforms can entail service users being described as customers for the service rather than as citizens. We assess the effects of these aspects of marketization reforms on users' willingness to co‐produce public services. First, service delivery using private companies r…
Do More Options Always Benefit the Users of Public Services? An Experimental Study of School Choice, Performance, and Satisfaction
Recent years have seen an increase in choice of provider in many public services, including education. Proponents of provider choice suggest that it increases users' satisfaction. However, insights from the psychology of choice overload suggest that too much choice can be detrimental. The authors use a survey experiment to investigate the effect of provider choice on parents' satisfaction with schools (under performance declines and increases). T…
The Political Psychology of Citizen Satisfaction
The provision of public services is a key responsibility of elected politicians. Research suggests that citizens’ satisfaction evaluations of public services are incomplete representations of service quality and performance. However, little attention has been given to the political nature of service evaluations. Based on the theory of (partisan) motivated reasoning and the literature on responsibility attribution, we argue that citizens provide m…
Microbrook, Mesobrook, Macrobrook
This article assesses the field of public administration from a conceptual and methodological perspective. We urge public administration scholars to resolve the ambiguities that mire our scholarship due to the inadequate treatment of levels of analysis in our research. Overall, we encourage methodological accountability through a more explicit characterization of one’s research by the level of analysis to which it relates. We argue that this part…
Using Large-Scale Social Media Experiments in Public Administration
In this article, we introduce and showcase how social media can be used to implement experiments in public administration research. To do so, we pre-registered a placebo-controlled field experiment and implemented it on the social media platform Facebook. The purpose of the experiment was to examine whether government funding to nonprofit organizations has an effect on charitable donations. Theories on the interaction between government funding a…
Behavioral Public Administration
Well-known public administration scholars have stressed the importance of psychological research for the study of public administration. Neighboring disciplines such as economics and political science have witnessed the emergence of the psychology-informed subfields of behavioral economics and political psychology. Along the same lines, an emerging behavioral public administration is an approach characterized by the interdisciplinary analysis of …
Financial Rewards Do Not Stimulate Coproduction
Western governments are increasingly trying to stimulate citizens to coproduce public services by, among other strategies, offering them financial incentives. However, there are competing views on whether financial incentives stimulate coproduction. While some argue that financial incentives increase citizens' willingness to coproduce, others suggest that incentives decrease their willingness (i.e., crowding out). To test these competing expectat…
Which Clients are Deserving of Help? A Theoretical Model and Experimental Test
Street-level bureaucrats have to cope with high workloads, role conflicts, and limited resources. An important way in which they cope with this is by prioritizing some clients, while disregarding others. When deciding on whom to prioritize, street-level bureaucrats often assess whether a client is deserving of help. However, to date the notion of the deserving client is in a black box as it is largely unclear which client attributes activate the …
Discrimination and Administrative Burden in Public Service Markets
Public services are often provided in markets where both public and private providers operate. Irrespective of ownership status, public services ought to be accessible regardless of clients' race, gender, ethnicity, or age. However, as theories of statistical discrimination and cream skimming suggest, market-based incentives may lead service providers to focus on nonminority clients because they perceive them as easier-to-serve and therefore less…
Citizen satisfaction under changing political leadership
There exists a gap in our understanding of what citizen satisfaction evaluations actually represent. While recent years have witnessed a move away from performance‐based models to cognitive‐implicit models of citizen satisfaction, the inherent political nature of government, its institutions, and services has been largely ignored. Drawing on the functional responsibility chain between political principals and governmental, public‐service‐deliveri…
Behavioural and experimental public administration
This article introduces the symposium on the emerging subfield of behavioural public administration. The nine articles of the symposium each combine a focus on behavioural theory with the use of experiments as the method for testing theoretical expectations. The contribution of this work to public administration theory is revealed in the expanding set of insights into core topic areas, and there are associated contributions to public administrati…
Competition and switching in public service markets
Regulatory reforms to public infrastructure services across European Union (EU) countries were aimed at increasing consumer welfare by introducing competition and choice into service markets. However, empirical evaluations have questioned whether these reforms have benefitted all consumers, suggesting that vulnerable groups of service users (especially those with lower levels of formal education), might be locked into poorly performing services. …
Behavioral Public Administration
Behavioral public administration is the analysis of public administration from the micro‐level perspective of individual behavior and attitudes by drawing on insights from psychology on the behavior of individuals and groups. The authors discuss how scholars in public administration currently draw on theories and methods from psychology and related fields and point to research in public administration that could benefit from further integration. …
Welfare States and Social Cohesion in Europe
In this article, the authors evaluate whether the provision of good quality social services has the potential to create social cohesion. In addition to examining the relationship between social services and social cohesion, the authors expand institutional theories of social capital by investigating whether this potential for building social solidarity may be resilient to the corrosive effects of economic strain. Multilevel analyses of variations…
Citizens' Blame of Politicians for Public Service Failure
Theories of blame suggest that contracting out public service delivery reduces citizens’ blame of politicians for service failure. The authors use an online experiment with 1,000 citizen participants to estimate the effects of information cues summarizing service delivery arrangements on citizens’ blame of English local government politicians for poor street maintenance. Participants were randomized to one of four cues: no information about servi…
Extrinsic motivation, PSM and labour market characteristics
Research findings have been contradictory with respect to the determinants of why people choose a public sector job. In this article we use an internationally comparative design with data from 26 countries to explain public sector employment preference. The study shows that on the individual level, public service motivation and extrinsic motivation are both important drivers for this preference. Intrinsic motivation, in turn, is negatively relate…
Responses to Decline in Marketized Public Services
The choice-overload hypothesis states that increasing the number of alternatives reduces people’s motivation to choose. Possible adverse effects of choice overload in liberalized public service markets have been discussed repeatedly, however, an empirical evaluation of whether this holds true is missing. In this study, we extend and test the theory of choice overload. By means of a randomized survey experiment, we investigate whether or not incre…
Which Clients are Deserving of Help? A Theoretical Model and Experimental Test
Street-level bureaucrats have to cope with high workloads, role conflicts, and limited resources. An important way in which they cope with this is by prioritizing some clients, while disregarding others. When deciding on whom to prioritize, street-level bureaucrats often assess whether a client is deserving of help. However, to date the notion of the deserving client is in a black box as it is largely unclear which client attributes activate the …
Behavioral Public Administration
Behavioral public administration is the analysis of public administration from the micro‐level perspective of individual behavior and attitudes by drawing on insights from psychology on the behavior of individuals and groups. The authors discuss how scholars in public administration currently draw on theories and methods from psychology and related fields and point to research in public administration that could benefit from further integration. …
Discrimination and Administrative Burden in Public Service Markets
Public services are often provided in markets where both public and private providers operate. Irrespective of ownership status, public services ought to be accessible regardless of clients' race, gender, ethnicity, or age. However, as theories of statistical discrimination and cream skimming suggest, market-based incentives may lead service providers to focus on nonminority clients because they perceive them as easier-to-serve and therefore less…
The Political Psychology of Citizen Satisfaction
The provision of public services is a key responsibility of elected politicians. Research suggests that citizens’ satisfaction evaluations of public services are incomplete representations of service quality and performance. However, little attention has been given to the political nature of service evaluations. Based on the theory of (partisan) motivated reasoning and the literature on responsibility attribution, we argue that citizens provide m…
Citizens' Blame of Politicians for Public Service Failure
Theories of blame suggest that contracting out public service delivery reduces citizens’ blame of politicians for service failure. The authors use an online experiment with 1,000 citizen participants to estimate the effects of information cues summarizing service delivery arrangements on citizens’ blame of English local government politicians for poor street maintenance. Participants were randomized to one of four cues: no information about servi…
Responses to Decline in Marketized Public Services
The choice-overload hypothesis states that increasing the number of alternatives reduces people’s motivation to choose. Possible adverse effects of choice overload in liberalized public service markets have been discussed repeatedly, however, an empirical evaluation of whether this holds true is missing. In this study, we extend and test the theory of choice overload. By means of a randomized survey experiment, we investigate whether or not incre…
Citizen satisfaction under changing political leadership
There exists a gap in our understanding of what citizen satisfaction evaluations actually represent. While recent years have witnessed a move away from performance‐based models to cognitive‐implicit models of citizen satisfaction, the inherent political nature of government, its institutions, and services has been largely ignored. Drawing on the functional responsibility chain between political principals and governmental, public‐service‐deliveri…
Extrinsic motivation, PSM and labour market characteristics
Research findings have been contradictory with respect to the determinants of why people choose a public sector job. In this article we use an internationally comparative design with data from 26 countries to explain public sector employment preference. The study shows that on the individual level, public service motivation and extrinsic motivation are both important drivers for this preference. Intrinsic motivation, in turn, is negatively relate…
Behavioural and experimental public administration
This article introduces the symposium on the emerging subfield of behavioural public administration. The nine articles of the symposium each combine a focus on behavioural theory with the use of experiments as the method for testing theoretical expectations. The contribution of this work to public administration theory is revealed in the expanding set of insights into core topic areas, and there are associated contributions to public administrati…
Financial Rewards Do Not Stimulate Coproduction
Western governments are increasingly trying to stimulate citizens to coproduce public services by, among other strategies, offering them financial incentives. However, there are competing views on whether financial incentives stimulate coproduction. While some argue that financial incentives increase citizens' willingness to coproduce, others suggest that incentives decrease their willingness (i.e., crowding out). To test these competing expectat…
Using Large-Scale Social Media Experiments in Public Administration
In this article, we introduce and showcase how social media can be used to implement experiments in public administration research. To do so, we pre-registered a placebo-controlled field experiment and implemented it on the social media platform Facebook. The purpose of the experiment was to examine whether government funding to nonprofit organizations has an effect on charitable donations. Theories on the interaction between government funding a…
Cream‐skimming at the frontline
The notion of cream‐skimming—defined as the propensity to prioritize clients who have a higher likelihood of meeting bureaucratic success criteria, including organizational goals—is at the heart of street‐level bureaucracies. However, there is often no direct information available to street‐level bureaucrats whether clients will actually meet bureaucratic success criteria. This study argues that street‐level bureaucrats assess clients' potential …
Choice and Equality
In recent decades, we have witnessed a massive restructuring of public service delivery mechanisms, including service liberalization reforms, the pursuit of the choice agenda, and the creation of quasi‐markets. A central aim of these reforms was that citizens should receive better value for money through greater competition among service providers. However, it is debated whether all layers of society are equally able to benefit from these develop…
Economic strain and perceptions of social cohesion inEurope
The degree to which different social groups get along is a key indicator of the cohesiveness of a society. This study examines perceptions of social cohesion amongEuropeans and explains variations in those perceptions by considering the separate and combined effects of economic strain and institutional trust. Analyses were conducted with the 27 member countries of theEUbased on the Eurobarometer 74.1 on poverty and social exclusion conducted in 2…
Marketization reforms and co‐production
In public services that are tax funded, public goods are sometimes marketized by being delivered using private companies instead of public organizations. In addition, marketization reforms can entail service users being described as customers for the service rather than as citizens. We assess the effects of these aspects of marketization reforms on users' willingness to co‐produce public services. First, service delivery using private companies r…
Mapping out the motivational basis of active representation as intergroup behavior
Research on representative bureaucracy highlights the importance of translating passive into active representation. But what is the motivational basis that underlies this translation? Drawing on theories of social identity and intergroup behavior, we argue that bureaucrats belonging to underrepresented groups actively represent their own group because of a desire for positive distinctiveness . Two large‐scale conjoint experiments were performed u…
Welfare States and Social Cohesion in Europe
In this article, the authors evaluate whether the provision of good quality social services has the potential to create social cohesion. In addition to examining the relationship between social services and social cohesion, the authors expand institutional theories of social capital by investigating whether this potential for building social solidarity may be resilient to the corrosive effects of economic strain. Multilevel analyses of variations…
Savings in public services after the crisis
Policy responses to the global financial crisis can be divided into pro- and counter-cyclical approaches. The former advocates reducing public spending in times of financial constraints. The latter approach advocates public spending to boost the economy. Using public opinion ( N = 23,652) data from 27 EU member countries, we empirically test a model for citizen preferences for reducing spending in public services versus government investment in m…
Increasing Covid-19 vaccination intentions
With the increasing availability of life-saving vaccines against the SARS-CoV-2 virus, government agencies face the challenge of promoting vaccine uptake. Thus, encouraging vaccine uptake marks an urgent policy challenge in fighting the COVID-19 pandemic. This study builds on the theory of psychological ownership to design a behaviorally inspired local government vaccination campaign. We conducted a large-scale, cluster-randomized field experimen…
Competition and switching in public service markets
Regulatory reforms to public infrastructure services across European Union (EU) countries were aimed at increasing consumer welfare by introducing competition and choice into service markets. However, empirical evaluations have questioned whether these reforms have benefitted all consumers, suggesting that vulnerable groups of service users (especially those with lower levels of formal education), might be locked into poorly performing services. …
Choice and Equality
In recent decades, we have witnessed a massive restructuring of public service delivery mechanisms, including service liberalization reforms, the pursuit of the choice agenda, and the creation of quasi‐markets. A central aim of these reforms was that citizens should receive better value for money through greater competition among service providers. However, it is debated whether all layers of society are equally able to benefit from these develop…
Savings in public services after the crisis
Policy responses to the global financial crisis can be divided into pro- and counter-cyclical approaches. The former advocates reducing public spending in times of financial constraints. The latter approach advocates public spending to boost the economy. Using public opinion ( N = 23,652) data from 27 EU member countries, we empirically test a model for citizen preferences for reducing spending in public services versus government investment in m…
We Need to Compare, but How? Measurement Equivalence in Comparative Public Administration
In addition to public administrations and public managers, there is increasing interest in studying citizens’ interactions with and views toward government from a comparative perspective in order to put theories to the test using cross‐national surveys. However, this will only succeed if we adequately deal with the diverse ways in which respondents in different countries and regions perceive and respond to survey measures. This article examines t…
Economic strain and perceptions of social cohesion inEurope
The degree to which different social groups get along is a key indicator of the cohesiveness of a society. This study examines perceptions of social cohesion amongEuropeans and explains variations in those perceptions by considering the separate and combined effects of economic strain and institutional trust. Analyses were conducted with the 27 member countries of theEUbased on the Eurobarometer 74.1 on poverty and social exclusion conducted in 2…
Citizens' Blame of Politicians for Public Service Failure
Theories of blame suggest that contracting out public service delivery reduces citizens’ blame of politicians for service failure. The authors use an online experiment with 1,000 citizen participants to estimate the effects of information cues summarizing service delivery arrangements on citizens’ blame of English local government politicians for poor street maintenance. Participants were randomized to one of four cues: no information about servi…
Extrinsic motivation, PSM and labour market characteristics
Research findings have been contradictory with respect to the determinants of why people choose a public sector job. In this article we use an internationally comparative design with data from 26 countries to explain public sector employment preference. The study shows that on the individual level, public service motivation and extrinsic motivation are both important drivers for this preference. Intrinsic motivation, in turn, is negatively relate…
Responses to Decline in Marketized Public Services
The choice-overload hypothesis states that increasing the number of alternatives reduces people’s motivation to choose. Possible adverse effects of choice overload in liberalized public service markets have been discussed repeatedly, however, an empirical evaluation of whether this holds true is missing. In this study, we extend and test the theory of choice overload. By means of a randomized survey experiment, we investigate whether or not incre…
Generating Usable Knowledge through an Experimental Approach to Public Administration
This introduction to the symposium on experimental methods in public administration shows how using experimental methods generates not only research that is empirically credible, but also relates to the real world of public administration. The ten articles in the symposium subject classic public administration theories or hypotheses that have been generated in nonexperimental research to rigorous testing using experimental methods. The first grou…
Behavioral Public Administration
Behavioral public administration is the analysis of public administration from the micro‐level perspective of individual behavior and attitudes by drawing on insights from psychology on the behavior of individuals and groups. The authors discuss how scholars in public administration currently draw on theories and methods from psychology and related fields and point to research in public administration that could benefit from further integration. …
Welfare States and Social Cohesion in Europe
In this article, the authors evaluate whether the provision of good quality social services has the potential to create social cohesion. In addition to examining the relationship between social services and social cohesion, the authors expand institutional theories of social capital by investigating whether this potential for building social solidarity may be resilient to the corrosive effects of economic strain. Multilevel analyses of variations…
Behavioural and experimental public administration
This article introduces the symposium on the emerging subfield of behavioural public administration. The nine articles of the symposium each combine a focus on behavioural theory with the use of experiments as the method for testing theoretical expectations. The contribution of this work to public administration theory is revealed in the expanding set of insights into core topic areas, and there are associated contributions to public administrati…
Competition and switching in public service markets
Regulatory reforms to public infrastructure services across European Union (EU) countries were aimed at increasing consumer welfare by introducing competition and choice into service markets. However, empirical evaluations have questioned whether these reforms have benefitted all consumers, suggesting that vulnerable groups of service users (especially those with lower levels of formal education), might be locked into poorly performing services. …
Behavioral Public Administration
Well-known public administration scholars have stressed the importance of psychological research for the study of public administration. Neighboring disciplines such as economics and political science have witnessed the emergence of the psychology-informed subfields of behavioral economics and political psychology. Along the same lines, an emerging behavioral public administration is an approach characterized by the interdisciplinary analysis of …
Financial Rewards Do Not Stimulate Coproduction
Western governments are increasingly trying to stimulate citizens to coproduce public services by, among other strategies, offering them financial incentives. However, there are competing views on whether financial incentives stimulate coproduction. While some argue that financial incentives increase citizens' willingness to coproduce, others suggest that incentives decrease their willingness (i.e., crowding out). To test these competing expectat…
Which Clients are Deserving of Help? A Theoretical Model and Experimental Test
Street-level bureaucrats have to cope with high workloads, role conflicts, and limited resources. An important way in which they cope with this is by prioritizing some clients, while disregarding others. When deciding on whom to prioritize, street-level bureaucrats often assess whether a client is deserving of help. However, to date the notion of the deserving client is in a black box as it is largely unclear which client attributes activate the …
Discrimination and Administrative Burden in Public Service Markets
Public services are often provided in markets where both public and private providers operate. Irrespective of ownership status, public services ought to be accessible regardless of clients' race, gender, ethnicity, or age. However, as theories of statistical discrimination and cream skimming suggest, market-based incentives may lead service providers to focus on nonminority clients because they perceive them as easier-to-serve and therefore less…
Citizen satisfaction under changing political leadership
There exists a gap in our understanding of what citizen satisfaction evaluations actually represent. While recent years have witnessed a move away from performance‐based models to cognitive‐implicit models of citizen satisfaction, the inherent political nature of government, its institutions, and services has been largely ignored. Drawing on the functional responsibility chain between political principals and governmental, public‐service‐deliveri…
Microbrook, Mesobrook, Macrobrook
This article assesses the field of public administration from a conceptual and methodological perspective. We urge public administration scholars to resolve the ambiguities that mire our scholarship due to the inadequate treatment of levels of analysis in our research. Overall, we encourage methodological accountability through a more explicit characterization of one’s research by the level of analysis to which it relates. We argue that this part…
Using Large-Scale Social Media Experiments in Public Administration
In this article, we introduce and showcase how social media can be used to implement experiments in public administration research. To do so, we pre-registered a placebo-controlled field experiment and implemented it on the social media platform Facebook. The purpose of the experiment was to examine whether government funding to nonprofit organizations has an effect on charitable donations. Theories on the interaction between government funding a…
Marketization reforms and co‐production
In public services that are tax funded, public goods are sometimes marketized by being delivered using private companies instead of public organizations. In addition, marketization reforms can entail service users being described as customers for the service rather than as citizens. We assess the effects of these aspects of marketization reforms on users' willingness to co‐produce public services. First, service delivery using private companies r…
Do More Options Always Benefit the Users of Public Services? An Experimental Study of School Choice, Performance, and Satisfaction
Recent years have seen an increase in choice of provider in many public services, including education. Proponents of provider choice suggest that it increases users' satisfaction. However, insights from the psychology of choice overload suggest that too much choice can be detrimental. The authors use a survey experiment to investigate the effect of provider choice on parents' satisfaction with schools (under performance declines and increases). T…
The Political Psychology of Citizen Satisfaction
The provision of public services is a key responsibility of elected politicians. Research suggests that citizens’ satisfaction evaluations of public services are incomplete representations of service quality and performance. However, little attention has been given to the political nature of service evaluations. Based on the theory of (partisan) motivated reasoning and the literature on responsibility attribution, we argue that citizens provide m…
Mapping out the motivational basis of active representation as intergroup behavior
Research on representative bureaucracy highlights the importance of translating passive into active representation. But what is the motivational basis that underlies this translation? Drawing on theories of social identity and intergroup behavior, we argue that bureaucrats belonging to underrepresented groups actively represent their own group because of a desire for positive distinctiveness . Two large‐scale conjoint experiments were performed u…
Cream‐skimming at the frontline
The notion of cream‐skimming—defined as the propensity to prioritize clients who have a higher likelihood of meeting bureaucratic success criteria, including organizational goals—is at the heart of street‐level bureaucracies. However, there is often no direct information available to street‐level bureaucrats whether clients will actually meet bureaucratic success criteria. This study argues that street‐level bureaucrats assess clients' potential …
Increasing Covid-19 vaccination intentions
With the increasing availability of life-saving vaccines against the SARS-CoV-2 virus, government agencies face the challenge of promoting vaccine uptake. Thus, encouraging vaccine uptake marks an urgent policy challenge in fighting the COVID-19 pandemic. This study builds on the theory of psychological ownership to design a behaviorally inspired local government vaccination campaign. We conducted a large-scale, cluster-randomized field experimen…
Political science (25 obras) · Public relations (19 obras) · Business (16 obras) · Economics (13 obras) · Public Policy and Administration Research (13 obras) · Psychology (12 obras) · Marketing (9 obras) · Politics (9 obras) · Law (8 obras) · Social Psychology (8 obras)