J Gould-Williams
Dados Biográficos
| ID | 4386854 |
|---|---|
| NOME | J Gould-Williams |
| PRENOMES | J |
| SOBRENOME | Gould-Williams |
| ASSINATURA | GOULD-WILLIAMS J |
| VERIFICADO | Não |
| TOTAL DE OBRAS | 1 |
| TOTAL DE CITAÇÕES | 4 |
| TOTAL COMO AUTOR | 1 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2001 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2001 |
| ÍNDICE H | 1 |
The Impact of Best Value on Local Authority Performance
This article provides the first empirical evidence on the impact of Best Value processes on local service quality, costs, efficiency and accountability. Views were obtained from a wide range of personnel involved in the pilot programme in Wales by means of a postal questionnaire and interviews. The evidence shows that so far Best Value has had a positive impact on quality and accountability but little impact on service costs. Perceptions of the i…
The Impact of Best Value on Local Authority Performance
This article provides the first empirical evidence on the impact of Best Value processes on local service quality, costs, efficiency and accountability. Views were obtained from a wide range of personnel involved in the pilot programme in Wales by means of a postal questionnaire and interviews. The evidence shows that so far Best Value has had a positive impact on quality and accountability but little impact on service costs. Perceptions of the i…
The Impact of Best Value on Local Authority Performance
This article provides the first empirical evidence on the impact of Best Value processes on local service quality, costs, efficiency and accountability. Views were obtained from a wide range of personnel involved in the pilot programme in Wales by means of a postal questionnaire and interviews. The evidence shows that so far Best Value has had a positive impact on quality and accountability but little impact on service costs. Perceptions of the i…
Accountability (1 obras) · Accounting (1 obras) · Best value (1 obras) · Business (1 obras) · Computer Science (1 obras) · Customer Service Quality and Loyalty (1 obras) · Economics (1 obras) · Empirical evidence (1 obras) · Geography (1 obras) · Marketing (1 obras)