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Kirsten Greenhalgh

Biographic Data

ID4387217
NAMEKirsten Greenhalgh
GIVEN NAMESKirsten
FAMILY NAMEGreenhalgh
SIGNATUREGREENHALGH K
VERIFIEDNo
TOTAL WORKS3
TOTAL CITATIONS8
WORKS AS AUTHOR2
WORKS AS EDITOR1
FIRST PUBLICATION YEAR2011
LATEST PUBLICATION YEAR2018
H-INDEX1
  • Fire and Rescue Services

    Open Access•L Ferry, Peter Murphy et al.•EDITOR•BOOK•Fire and Rescue Services•2018

  • Housing and Council Tax Benefits Administration in England

    Peter Murphy, Kirsten Greenhalgh et al.•ARTICLE•Local Government Studies•2013•Cited by: 1

    The Coalition government announced, in 2010, that between 2013 and the end of 2017 all existing claims to income-based welfare allowances, including housing benefit, would gradually move to the Universal Credit (DWP 2010). This article evaluates the performance of the Council Tax and Housing Benefits Administration Services under the current system for the delivery of these benefits since they were transferred fully to local authorities in 1993 u…

  • Comprehensive Performance Assessment and Public Services Improvement in England? A Case Study of the Benefits Administration Service in Local Government

    Peter Murphy, Kirsten Greenhalgh et al.•ARTICLE•Local Government Studies•2011•Cited by: 7•References: 13

    The purpose of this paper is to independently evaluate the impact of the Comprehensive Performance Assessment regime on one particular public service, namely the provision of Council Tax and Housing Benefits distributed by local authorities throughout the course of the regime. This service was assessed in every iteration of the CPA methodologies and it included one of the few key performance indicators (KPIs) where the definition of the performan…

  • Comprehensive Performance Assessment and Public Services Improvement in England? A Case Study of the Benefits Administration Service in Local Government

    Peter Murphy, Kirsten Greenhalgh et al.•ARTICLE•Local Government Studies•2011•Cited by: 7•References: 13

    The purpose of this paper is to independently evaluate the impact of the Comprehensive Performance Assessment regime on one particular public service, namely the provision of Council Tax and Housing Benefits distributed by local authorities throughout the course of the regime. This service was assessed in every iteration of the CPA methodologies and it included one of the few key performance indicators (KPIs) where the definition of the performan…

  • Housing and Council Tax Benefits Administration in England

    Peter Murphy, Kirsten Greenhalgh et al.•ARTICLE•Local Government Studies•2013•Cited by: 1

    The Coalition government announced, in 2010, that between 2013 and the end of 2017 all existing claims to income-based welfare allowances, including housing benefit, would gradually move to the Universal Credit (DWP 2010). This article evaluates the performance of the Council Tax and Housing Benefits Administration Services under the current system for the delivery of these benefits since they were transferred fully to local authorities in 1993 u…

  • Comprehensive Performance Assessment and Public Services Improvement in England? A Case Study of the Benefits Administration Service in Local Government

    Peter Murphy, Kirsten Greenhalgh et al.•ARTICLE•Local Government Studies•2011•Cited by: 7•References: 13

    The purpose of this paper is to independently evaluate the impact of the Comprehensive Performance Assessment regime on one particular public service, namely the provision of Council Tax and Housing Benefits distributed by local authorities throughout the course of the regime. This service was assessed in every iteration of the CPA methodologies and it included one of the few key performance indicators (KPIs) where the definition of the performan…

  • Housing and Council Tax Benefits Administration in England

    Peter Murphy, Kirsten Greenhalgh et al.•ARTICLE•Local Government Studies•2013•Cited by: 1

    The Coalition government announced, in 2010, that between 2013 and the end of 2017 all existing claims to income-based welfare allowances, including housing benefit, would gradually move to the Universal Credit (DWP 2010). This article evaluates the performance of the Council Tax and Housing Benefits Administration Services under the current system for the delivery of these benefits since they were transferred fully to local authorities in 1993 u…

  • Fire and Rescue Services

    Open Access•L Ferry, Peter Murphy et al.•EDITOR•BOOK•Fire and Rescue Services•2018

Business (3 works) · Political science (3 works) · Administration (probate law (2 works) · Economics (2 works) · Government (linguistics (2 works) · Housing, Finance, and Neoliberalism (2 works) · Law (2 works) · Law (2 works) · Local government (2 works) · Marketing (2 works)

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