Sarah Buckland
Biographic Data
| ID | 4392211 |
|---|---|
| NAME | Sarah Buckland |
| GIVEN NAMES | Sarah |
| FAMILY NAME | Buckland |
| SIGNATURE | BUCKLAND S |
| AFFILIATIONS | University of Surrey |
| VERIFIED | No |
| TOTAL WORKS | 4 |
| TOTAL CITATIONS | 6 |
| WORKS AS AUTHOR | 4 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1989 |
| LATEST PUBLICATION YEAR | 2014 |
| H-INDEX | 2 |
‘The missing links’
Consumer involvement in health care purchasing
Recent reforms in the National Health Service (NHS) place great emphasis on the importance of the ‘voice of the consumer’ in the provision of health care. Health purchasers are now required to adopt the role of ‘champion of the people’, traditionally that of the Community Health Councils (CHCs). In turn the CHCs have been encouraged to become more closely involved in the purchasing process. This paper draws on a national investigation of the oper…
Expert Systems and the Public Provision of Welfare Benefit Advice
At some stage during their lives most people will need information on welfare benefit entitlements and on the operation of the social security system in order to lodge a benefit claim. This article reports on the feasibility of using computers to provide benefit advice and support to the public, drawing on data from a study of potential users of a computer information system. The article concludes that expert systems technology could provide oppo…
Household Claiming Behaviour
Social security benefits provide an essential resource for most families on low incomes. This paper examines the life cycle of claiming activities, from the initial decision to claim through to routine claiming. New empirical evidence is drawn from a study of relatively low income households in South East England carried out by the Alvey DHSS Demonstrator Project. A number of analytical stages which comprise the “claiming process” are identified …
Household Claiming Behaviour
Social security benefits provide an essential resource for most families on low incomes. This paper examines the life cycle of claiming activities, from the initial decision to claim through to routine claiming. New empirical evidence is drawn from a study of relatively low income households in South East England carried out by the Alvey DHSS Demonstrator Project. A number of analytical stages which comprise the “claiming process” are identified …
Consumer involvement in health care purchasing
Recent reforms in the National Health Service (NHS) place great emphasis on the importance of the ‘voice of the consumer’ in the provision of health care. Health purchasers are now required to adopt the role of ‘champion of the people’, traditionally that of the Community Health Councils (CHCs). In turn the CHCs have been encouraged to become more closely involved in the purchasing process. This paper draws on a national investigation of the oper…
Expert Systems and the Public Provision of Welfare Benefit Advice
At some stage during their lives most people will need information on welfare benefit entitlements and on the operation of the social security system in order to lodge a benefit claim. This article reports on the feasibility of using computers to provide benefit advice and support to the public, drawing on data from a study of potential users of a computer information system. The article concludes that expert systems technology could provide oppo…
Household Claiming Behaviour
Social security benefits provide an essential resource for most families on low incomes. This paper examines the life cycle of claiming activities, from the initial decision to claim through to routine claiming. New empirical evidence is drawn from a study of relatively low income households in South East England carried out by the Alvey DHSS Demonstrator Project. A number of analytical stages which comprise the “claiming process” are identified …
Expert Systems and the Public Provision of Welfare Benefit Advice
At some stage during their lives most people will need information on welfare benefit entitlements and on the operation of the social security system in order to lodge a benefit claim. This article reports on the feasibility of using computers to provide benefit advice and support to the public, drawing on data from a study of potential users of a computer information system. The article concludes that expert systems technology could provide oppo…
Consumer involvement in health care purchasing
Recent reforms in the National Health Service (NHS) place great emphasis on the importance of the ‘voice of the consumer’ in the provision of health care. Health purchasers are now required to adopt the role of ‘champion of the people’, traditionally that of the Community Health Councils (CHCs). In turn the CHCs have been encouraged to become more closely involved in the purchasing process. This paper draws on a national investigation of the oper…
‘The missing links’
Economics (4 works) · Computer Science (3 works) · Political science (3 works) · Business (2 works) · Economic growth (2 works) · Medicine (2 works) · Process (computing (2 works) · Public economics (2 works) · Public relations (2 works) · Social security (2 works)