Etienne Charbonneau
Dados Biográficos
| ID | 4399424 |
|---|---|
| NOME | Etienne Charbonneau |
| PRENOMES | Etienne |
| SOBRENOME | Charbonneau |
| ASSINATURA | CHARBONNEAU E |
| AFILIAÇÕES | École Nationale d'Administration Publique |
| ORCID | 0000-0003-0194-2983 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 33 |
| TOTAL DE CITAÇÕES | 91 |
| TOTAL COMO AUTOR | 33 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2008 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 5 |
Mandated Return-to-Office Policies and Federal Employee Well-Being
This study investigates how U.S. federal employees responded to the January 2025 return-to-office (RTO) mandate, which abruptly ended widespread telework arrangements across executive branch agencies. Using qualitative data from three federal workforce surveys conducted between 2024 and 2025, this research examines employee perspectives on the transition back to in-person work. The analysis reveals that the RTO order disrupted established routine…
A family tree with global branches
CQ is considered a capability associated with expatriates’ functioning in new intercultural environments, shaped by individual experiences and social norms. This study explores how childhood family values are related to expatriates’ CQ, emphasizing the interplay between early socialization, contextual differences, and workplace environments. This research contributes to the understanding of the deep antecedents of CQ’s cognitive, metacognitive, b…
Department of Government Efficiency
Examining perspectives on fatal use of force
Citizen views are, at times, in opposition to professional expertise. When it comes to policing, discussions surrounding the use of force often indicate a lack of understanding from the general population. In this study, police ( n = 1609) and social sciences ( n = 688) students were shown a video vignette of a fatal police shooting. Findings show that police students’ attitudes towards the use of force face a significant shift during training, l…
Media, trust, and the influence of urban/rural context and education on public sector worker stereotypes
Public employees often face pervasive negative stereotypes. Despite a growing body of research, the factors contributing to such stereotypes remain underexplored. We present a pre-registered study with two population-based survey experiments using video vignettes—on teachers and police officers. Both investigate the impact of mediatized events, trust, and personal characteristics on stereotyping (n = 3,502). Our results show that news reports aff…
Les policiers face aux défis de l’application des règles
Groomers and Trigger‐Happy Thugs? Public Sector Stereotypes of Teachers and Police Officers
In an era where memes and social media cross national borders, stereotypes can jump from one country to another. We tested the level of support for two public sector stereotypes from the United States in one Canadian province. A representative sample of 3,510 Quebecers answered questions about their public sector stereotypes, for teachers (n = 1,494) and police officers (n = 1,516). Although the support for the teacher as a groomer and police off…
Canadians' Gentle Shift of Opinions on Privacy
Privacy is seldom regarded as a public value or subjected to empirical analysis in public administration. This study parsed 35 empirical research studies on privacy—encompassing more than 47 000 respondents—which were retrieved from Canada's Public Opinion Research Archives between 2007 and 2024. These government‐sponsored studies were analyzed by the types of encounters, theoretical relationships, and citizen public value assessment. For Canadia…
The ruling from the field stands? Shedding light on officers’ interpretations of body-worn cameras footage
Police officers’ perceptions and adaptation to body-worn cameras during mental health calls
Purpose Police officers increasingly deal with individuals with mental health problems. These interactions are more likely to result in the use of force and fatalities. To monitor these situations, several experts have recommended the use of body-worn cameras (BWCs) by police organizations. Past research and evaluations have overlooked how BWCs may influence mental health-related interventions, creating a knowledge gap regarding how BWC policies …
Working 9 to 5? A cross-national analysis of public sector worker stereotypes
We present an inductive, citizen-driven appraoch to identify stereotypes of public sector worekrs across the United States, Canada, the Netherlands and South Korea (Study 1: n=918; Study 2: n=3,042). Contrary to common negative portrayals, we idetify two positive stereotypes across countries — having job security and serving society; and one neutral/negative stereotype — going home on time. Notably, Americans and Canadians have a more favorable v…
The price tag of police body-worn cameras
Research shows that both police officers and the public consistently express support for body-worn cameras (BWCs). The cost of increasing police transparency and accountability, however, is often overlooked. As many agencies have been deterred by their high price, BWCs may not always be cost-effective. Citizens have also rarely been surveyed on BWCs’ financial implications, suggesting their support may have been miscalculated. Considering the cal…
Should the Canadian Public Service Worry about the Polarization in the Perceptions of Social Problems
This study analyzes the polarization of perceptions of social problems in Canada to assess if social issues polarization was an element of the environment (Hodgetts, 1964). We analyzed data from the Canadian Election Study collected between 1993 and 2021. We compare urban university‐educated and rural non‐university‐educated Canadians' opinions regarding their perceptions of certain social problems in Canada. Our results show that there are some …
Alienation in Pandemic-Induced Telework in the Public Sector
Most of our knowledge of the benefits and costs of telework are based on self-selected workers who have worked remotely part-time. Full-time, pandemic-induced mass telework may present benefits and costs that differ from what was understood in the prior context. Informed by conservation of resources (COR) theory, this study examines the effect of pandemic-induced remote working on work alienation in the public sector with two Canadian surveys: a …
Police body‐worn camera policies as democratic deficits? Comparing public support for policy alternatives
Research Summary Policies that govern the use of body‐worn cameras (BWCs) by police vary widely between American cities. However, it is currently unclear whether citizen preferences for these policies vary in a similar manner. More specifically, do BWC policies reflect citizen preferences or are existing policies disfavored by a majority of the public? To investigate these questions, we randomly sampled 1000 respondents for each of the three repr…
Sondage auprès des fonctionnaires fédéraux
For about twenty years, Public Administration scholars have used the data from the Public Service Employee Survey (PSES) for their research. Two studies evaluated the uses of data, measurement models and internal validity of the U.S. government’s Federal Employee Viewpoint Survey (FEVS), and none on the use of PSES data. The article reviews studies that used Canadian PSES data to promote social science research and seeks to stimulate discussion o…
Experimenting with public sector innovation
In 1988, James Iain Gow surveyed public servants across Canada on how they access and utilize research from various sources and how that is linked to policy innovation. He documented this research in his book Learning from Others (1994). Thirty years later, we replicate selected parts of the original survey conducted by Gow, but also add an experimental dimension that tests how subjects respond to public service innovations from around the world.…
An Empirical Assessment of the Intrusiveness and Reasonableness of Emerging Work Surveillance Technologies in the Public Sector
As public sector work environments continue to embrace the digital governance revolution, questions of work surveillance practices and its relationship to performance management continue to evolve, but even more dramatically in the contemporary period of many public servants being forced to shift to remote work from home in response to the COVID‐19 pandemic. This article presents the results of three surveys, two of them population‐based survey e…
Le management municipal, Tome 1
Au Quebec, les municipalites ont ete recemment reconnues comme gouvernement de proximite. Si elles sont familieres aux citoyens, leurs actions et leur fonctionnement interne ne sont pas pour autant bien connus. Le present ouvrage apporte une vue d’ensemble sur le role et sur la place qu’occupent les municipalites dans l’action de l’Etat, et il ouvre la boite noire de leur mode d’operation politico-administratif. Il adopte une perspective holistiq…
Public support for facial recognition via police body-worn cameras
The origins and effects of public servant confidence in whistleblowing protection regimes
We examine the various whistleblowing regimes in Canada which, across 13 provinces and territories and a single federal government, exhibits theoretically interesting variation on procedures, incentives and protections that are well positioned for comparative analysis. Drawing on a panel of Canadian public servants, we conducted a survey with both descriptive and experimental dimensions to identify and measure knowledge and confidence in the cont…
Public servants’ appreciation for themes in public administration scholarship
One of the defining characteristics of Canadian Public Administration is its singular coverage of topics. In this research, we extend Wake Carroll and Kpessa’s (2007) work to see if the themes found in Canadian Public Administration ( CPA ) for the 2008‐2016 period are in line with the topics published for the 2000‐2006 period. We also compare the contemporary topics published in CPA to the Australian Journal of Public Administration ( AJPA ). We…
Steering a Swarm
This is a descriptive longitudinal case study of Ontario’s Municipal Performance Measurement Program that examines what happens in the interaction between performance regimes and public agencies. Specifically, from internal databases, archives, and public documents, this study tests propositions of compliance and benchmarking theories with all 444 municipalities in Ontario. Contrary to expectations, there is little evidence that compliance eventu…
Punching below its weight
This article examines the scholarly influence of Canadian public administration research compared to other national strands. First and foremost, we look at the number of Canadian studies in recent systematic literature reviews in public administration journals. Second, we compare Australian and Canadian journals as to their connection to the top 70 articles in public administration. Third, we compare the relative impact factors between the Canadi…
Body‐Worn Cameras and Policing
Police body‐worn cameras (BWCs) have gained popularity in recent years. However, many minimize the complexity of this transparency initiative and elevate the potential benefits. While BWCs can promote police accountability, they may also reduce citizen trust in police organizations. For BWCs to achieve win‐win solutions, police organizations should determine the level of citizen support for specific BWC practices. However, measuring citizen suppo…
Performance Measures and Parental Satisfaction With New York City Schools
The public administration literature has consistently questioned the validity of satisfaction surveys as a measure of government performance, particularly in comparison with more objective official measures. The authors examine this objective-subjective debate using unique data from a large survey distributed to nearly 1 million parents of children in the New York City public schools along with officially reported measures of school performance f…
Public Service Use and Perceived Performance
Citizen surveys often measure service use as well as perceived performance, typically in the form of quality or satisfaction ratings. But little attention has been paid to the relationship between public service use and satisfaction. How do the service ratings or satisfaction judgements of frequent users differ from those of infrequent users? Is the direction of the use-satisfaction relationship positive or negative? Or perhaps non-linear? And do…
Public support for facial recognition via police body-worn cameras
Liberty, Equality, Fraternity
The unusual triad of unlike concepts that makes up the French motto “Liberty, Equality, Fraternity” reveals a set of rights that is carried by an obligation. Fraternity is a vessel: if citizens do not act as siblings, they cannot move toward “the full freedom of each bounded only by the equal freedom of every other,” nor the equal right “to the use and enjoyment of all natural opportunities” (George, 1881/1898, p. 86). But this metaphor contains …
Experimenting with public sector innovation
In 1988, James Iain Gow surveyed public servants across Canada on how they access and utilize research from various sources and how that is linked to policy innovation. He documented this research in his book Learning from Others (1994). Thirty years later, we replicate selected parts of the original survey conducted by Gow, but also add an experimental dimension that tests how subjects respond to public service innovations from around the world.…
Punching below its weight
This article examines the scholarly influence of Canadian public administration research compared to other national strands. First and foremost, we look at the number of Canadian studies in recent systematic literature reviews in public administration journals. Second, we compare Australian and Canadian journals as to their connection to the top 70 articles in public administration. Third, we compare the relative impact factors between the Canadi…
Mapping the terrain of public service quality improvement
The quality movement in the United States has been characterized as an impetus for organizational effectiveness and responsiveness since the late 1970s. ‘Quality’ can be a subjective term as each organization has its own definition and boundaries. Three emphases are evident in the field of quality improvement: quality circles, total quality management, and citizen satisfaction. Practices of quality improvement in the public sector have been drive…
The origins and effects of public servant confidence in whistleblowing protection regimes
We examine the various whistleblowing regimes in Canada which, across 13 provinces and territories and a single federal government, exhibits theoretically interesting variation on procedures, incentives and protections that are well positioned for comparative analysis. Drawing on a panel of Canadian public servants, we conducted a survey with both descriptive and experimental dimensions to identify and measure knowledge and confidence in the cont…
Performance management in a benchmarking regime
Abstact We study the occurrence of performance management in a provincially mandated, yet flexible, municipal performance regime in Quebec. Statistical analyses of the determinants of general, management, budgeting and reporting uses of performance information are performed for 321 municipalities. We combined perception data of uses and internal characteristics with archival data on socioeconomic and political characteristics and performance of m…
The ruling from the field stands? Shedding light on officers’ interpretations of body-worn cameras footage
Sondage auprès des fonctionnaires fédéraux
For about twenty years, Public Administration scholars have used the data from the Public Service Employee Survey (PSES) for their research. Two studies evaluated the uses of data, measurement models and internal validity of the U.S. government’s Federal Employee Viewpoint Survey (FEVS), and none on the use of PSES data. The article reviews studies that used Canadian PSES data to promote social science research and seeks to stimulate discussion o…
Public servants’ appreciation for themes in public administration scholarship
One of the defining characteristics of Canadian Public Administration is its singular coverage of topics. In this research, we extend Wake Carroll and Kpessa’s (2007) work to see if the themes found in Canadian Public Administration ( CPA ) for the 2008‐2016 period are in line with the topics published for the 2000‐2006 period. We also compare the contemporary topics published in CPA to the Australian Journal of Public Administration ( AJPA ). We…
Volatilité dans l'utilisation des indicateurs de performance municipale
Sommaire Les indicateurs de performance municipale font l'objet d'un intérêt renouvelé par les provinces et villes canadiennes, comme dans plusieurs autres pays. À partir d'une revue des études publiées, cet essai enrichit la littérature sur deux points. Il établit un bilan des connaissances sur leur utilisation qui prend en compte la diversité des types d'indicateurs. Il propose aussi un cadre d'analyse de l'interface politico‐administrative loc…
Assessing the effects of an Intelligence Performance Regime
Quebec's Municipal Management Indicators embodies what Hood (2007) described as an intelligence regime. This research tries to determine if the design of the municipal intelligence performance regime in Quebec, Canada, delivered the expected results. To answer that question, publicly available official documents, minutes of meetings, and survey data are used. The story of Quebec's regime offers a counter-example to Pollitt and colleagues’ (2010) …
Waldo’s Perspectives
Mapping the terrain of public service quality improvement
The quality movement in the United States has been characterized as an impetus for organizational effectiveness and responsiveness since the late 1970s. ‘Quality’ can be a subjective term as each organization has its own definition and boundaries. Three emphases are evident in the field of quality improvement: quality circles, total quality management, and citizen satisfaction. Practices of quality improvement in the public sector have been drive…
Public Service Use and Perceived Performance
Citizen surveys often measure service use as well as perceived performance, typically in the form of quality or satisfaction ratings. But little attention has been paid to the relationship between public service use and satisfaction. How do the service ratings or satisfaction judgements of frequent users differ from those of infrequent users? Is the direction of the use-satisfaction relationship positive or negative? Or perhaps non-linear? And do…
Performance Measures and Parental Satisfaction With New York City Schools
The public administration literature has consistently questioned the validity of satisfaction surveys as a measure of government performance, particularly in comparison with more objective official measures. The authors examine this objective-subjective debate using unique data from a large survey distributed to nearly 1 million parents of children in the New York City public schools along with officially reported measures of school performance f…
Assessing the effects of an Intelligence Performance Regime
Quebec's Municipal Management Indicators embodies what Hood (2007) described as an intelligence regime. This research tries to determine if the design of the municipal intelligence performance regime in Quebec, Canada, delivered the expected results. To answer that question, publicly available official documents, minutes of meetings, and survey data are used. The story of Quebec's regime offers a counter-example to Pollitt and colleagues’ (2010) …
Liberty, Equality, Fraternity
The unusual triad of unlike concepts that makes up the French motto “Liberty, Equality, Fraternity” reveals a set of rights that is carried by an obligation. Fraternity is a vessel: if citizens do not act as siblings, they cannot move toward “the full freedom of each bounded only by the equal freedom of every other,” nor the equal right “to the use and enjoyment of all natural opportunities” (George, 1881/1898, p. 86). But this metaphor contains …
Performance management in a benchmarking regime
Abstact We study the occurrence of performance management in a provincially mandated, yet flexible, municipal performance regime in Quebec. Statistical analyses of the determinants of general, management, budgeting and reporting uses of performance information are performed for 321 municipalities. We combined perception data of uses and internal characteristics with archival data on socioeconomic and political characteristics and performance of m…
Volatilité dans l'utilisation des indicateurs de performance municipale
Sommaire Les indicateurs de performance municipale font l'objet d'un intérêt renouvelé par les provinces et villes canadiennes, comme dans plusieurs autres pays. À partir d'une revue des études publiées, cet essai enrichit la littérature sur deux points. Il établit un bilan des connaissances sur leur utilisation qui prend en compte la diversité des types d'indicateurs. Il propose aussi un cadre d'analyse de l'interface politico‐administrative loc…
Steering a Swarm
This is a descriptive longitudinal case study of Ontario’s Municipal Performance Measurement Program that examines what happens in the interaction between performance regimes and public agencies. Specifically, from internal databases, archives, and public documents, this study tests propositions of compliance and benchmarking theories with all 444 municipalities in Ontario. Contrary to expectations, there is little evidence that compliance eventu…
Punching below its weight
This article examines the scholarly influence of Canadian public administration research compared to other national strands. First and foremost, we look at the number of Canadian studies in recent systematic literature reviews in public administration journals. Second, we compare Australian and Canadian journals as to their connection to the top 70 articles in public administration. Third, we compare the relative impact factors between the Canadi…
Body‐Worn Cameras and Policing
Police body‐worn cameras (BWCs) have gained popularity in recent years. However, many minimize the complexity of this transparency initiative and elevate the potential benefits. While BWCs can promote police accountability, they may also reduce citizen trust in police organizations. For BWCs to achieve win‐win solutions, police organizations should determine the level of citizen support for specific BWC practices. However, measuring citizen suppo…
Le management municipal, Tome 1
Au Quebec, les municipalites ont ete recemment reconnues comme gouvernement de proximite. Si elles sont familieres aux citoyens, leurs actions et leur fonctionnement interne ne sont pas pour autant bien connus. Le present ouvrage apporte une vue d’ensemble sur le role et sur la place qu’occupent les municipalites dans l’action de l’Etat, et il ouvre la boite noire de leur mode d’operation politico-administratif. Il adopte une perspective holistiq…
Public support for facial recognition via police body-worn cameras
The origins and effects of public servant confidence in whistleblowing protection regimes
We examine the various whistleblowing regimes in Canada which, across 13 provinces and territories and a single federal government, exhibits theoretically interesting variation on procedures, incentives and protections that are well positioned for comparative analysis. Drawing on a panel of Canadian public servants, we conducted a survey with both descriptive and experimental dimensions to identify and measure knowledge and confidence in the cont…
Public servants’ appreciation for themes in public administration scholarship
One of the defining characteristics of Canadian Public Administration is its singular coverage of topics. In this research, we extend Wake Carroll and Kpessa’s (2007) work to see if the themes found in Canadian Public Administration ( CPA ) for the 2008‐2016 period are in line with the topics published for the 2000‐2006 period. We also compare the contemporary topics published in CPA to the Australian Journal of Public Administration ( AJPA ). We…
Sondage auprès des fonctionnaires fédéraux
For about twenty years, Public Administration scholars have used the data from the Public Service Employee Survey (PSES) for their research. Two studies evaluated the uses of data, measurement models and internal validity of the U.S. government’s Federal Employee Viewpoint Survey (FEVS), and none on the use of PSES data. The article reviews studies that used Canadian PSES data to promote social science research and seeks to stimulate discussion o…
Experimenting with public sector innovation
In 1988, James Iain Gow surveyed public servants across Canada on how they access and utilize research from various sources and how that is linked to policy innovation. He documented this research in his book Learning from Others (1994). Thirty years later, we replicate selected parts of the original survey conducted by Gow, but also add an experimental dimension that tests how subjects respond to public service innovations from around the world.…
An Empirical Assessment of the Intrusiveness and Reasonableness of Emerging Work Surveillance Technologies in the Public Sector
As public sector work environments continue to embrace the digital governance revolution, questions of work surveillance practices and its relationship to performance management continue to evolve, but even more dramatically in the contemporary period of many public servants being forced to shift to remote work from home in response to the COVID‐19 pandemic. This article presents the results of three surveys, two of them population‐based survey e…
Alienation in Pandemic-Induced Telework in the Public Sector
Most of our knowledge of the benefits and costs of telework are based on self-selected workers who have worked remotely part-time. Full-time, pandemic-induced mass telework may present benefits and costs that differ from what was understood in the prior context. Informed by conservation of resources (COR) theory, this study examines the effect of pandemic-induced remote working on work alienation in the public sector with two Canadian surveys: a …
Police body‐worn camera policies as democratic deficits? Comparing public support for policy alternatives
Research Summary Policies that govern the use of body‐worn cameras (BWCs) by police vary widely between American cities. However, it is currently unclear whether citizen preferences for these policies vary in a similar manner. More specifically, do BWC policies reflect citizen preferences or are existing policies disfavored by a majority of the public? To investigate these questions, we randomly sampled 1000 respondents for each of the three repr…
Working 9 to 5? A cross-national analysis of public sector worker stereotypes
We present an inductive, citizen-driven appraoch to identify stereotypes of public sector worekrs across the United States, Canada, the Netherlands and South Korea (Study 1: n=918; Study 2: n=3,042). Contrary to common negative portrayals, we idetify two positive stereotypes across countries — having job security and serving society; and one neutral/negative stereotype — going home on time. Notably, Americans and Canadians have a more favorable v…
The price tag of police body-worn cameras
Research shows that both police officers and the public consistently express support for body-worn cameras (BWCs). The cost of increasing police transparency and accountability, however, is often overlooked. As many agencies have been deterred by their high price, BWCs may not always be cost-effective. Citizens have also rarely been surveyed on BWCs’ financial implications, suggesting their support may have been miscalculated. Considering the cal…
Should the Canadian Public Service Worry about the Polarization in the Perceptions of Social Problems
This study analyzes the polarization of perceptions of social problems in Canada to assess if social issues polarization was an element of the environment (Hodgetts, 1964). We analyzed data from the Canadian Election Study collected between 1993 and 2021. We compare urban university‐educated and rural non‐university‐educated Canadians' opinions regarding their perceptions of certain social problems in Canada. Our results show that there are some …
Examining perspectives on fatal use of force
Citizen views are, at times, in opposition to professional expertise. When it comes to policing, discussions surrounding the use of force often indicate a lack of understanding from the general population. In this study, police ( n = 1609) and social sciences ( n = 688) students were shown a video vignette of a fatal police shooting. Findings show that police students’ attitudes towards the use of force face a significant shift during training, l…
Media, trust, and the influence of urban/rural context and education on public sector worker stereotypes
Public employees often face pervasive negative stereotypes. Despite a growing body of research, the factors contributing to such stereotypes remain underexplored. We present a pre-registered study with two population-based survey experiments using video vignettes—on teachers and police officers. Both investigate the impact of mediatized events, trust, and personal characteristics on stereotyping (n = 3,502). Our results show that news reports aff…
Political science (26 obras) · Psychology (17 obras) · Public relations (16 obras) · Law (14 obras) · Law (12 obras) · Public Policy and Administration Research (12 obras) · Business (11 obras) · Sociology (11 obras) · Public Administration (9 obras) · Public Administration (9 obras)