Zsuzsanna Lonti
Biographic Data
| ID | 4441961 |
|---|---|
| NAME | Zsuzsanna Lonti |
| GIVEN NAMES | Zsuzsanna |
| FAMILY NAME | Lonti |
| SIGNATURE | LONTI Z |
| AFFILIATIONS | Victoria University of Wellington |
| VERIFIED | No |
| TOTAL WORKS | 6 |
| TOTAL CITATIONS | 40 |
| WORKS AS AUTHOR | 6 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2003 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
What explains trust in institutions? Multi-disciplinary evidence from an international survey
In many countries, trust in institutions has eroded, undermining civic engagement, social cohesion, and political stability. This study analyzes the determinants of trust in government, civil servants, the judicial system, and the police, drawing on representative samples from six OECD countries (Germany, Italy, Japan, Slovenia, the United Kingdom, and the United States) between 2017 and early 2020. It employs survey data, experimental methods, a…
Contribution au débat sur la mesure de la performance de la gouvernance
Contrairement à d’autres secteurs de l’espace public comme la santé et l’éducation, il n’existe pas, pour l’administration publique, de tradition d’indicateurs comparatifs de performance. Ces outils manquent aussi bien aux scientifiques qu’aux dirigeants. Dans la présente étude, nous tenterons tout d’abord de démêler certains concepts. Nous proposerons ensuite quelques indicateurs permettant d’évaluer les performances pour la gestion des ressourc…
Chasing Shadows? Performance Measurement of Policy Advice in New Zealand Government Departments
Performance measurement is an integral part of the New Zealand model of public management, as it is for many other modern systems of governmental administration. This article examines data on performance indicators for the policy advice function in five government departments, for the years 1992 to 2005, to determine which types of indicators are used, and to gauge the extent to which they offer meaningful information about the quality of policy …
Accountability or Countability? Performance Measurement in the New Zealand Public Service, 1992–2002
This article examines how output classes and performance indicators have changed between 1992 and 2002 in five selected departments of the New Zealand Public Service. Process, output and largely artificial service quality performance measures have crowded out outcome, efficiency and effectiveness indicators, across the board. Both output classes and performance indicators have been highly labile, though the reasons for this remain speculative in …
How Much Decentralization
This article examines the extent of managerial autonomy middle managers in Canadian governments report in financial and human resources management areas. It analyzes whether during a period of intense government restructuring middle managers’ autonomy has increased or not and whether there are any environmental or structural factors that could explain the variation in the extent of managerial autonomy reported by them. Managers reported the most …
The Determinants of Flexibility and Innovation in the Government Workplace
This article analyzes the adoption of flexible work design and employee involvement practices in Canadian government workplaces. It uses information from a representative survey of government middle managers. The survey, which was specially designed for the government sector, was carried out in five Canadian jurisdictions. A high incidence of both flexible work design and employee involvement practices, much higher than in the Canadian private‐se…
Chasing Shadows? Performance Measurement of Policy Advice in New Zealand Government Departments
Performance measurement is an integral part of the New Zealand model of public management, as it is for many other modern systems of governmental administration. This article examines data on performance indicators for the policy advice function in five government departments, for the years 1992 to 2005, to determine which types of indicators are used, and to gauge the extent to which they offer meaningful information about the quality of policy …
The Determinants of Flexibility and Innovation in the Government Workplace
This article analyzes the adoption of flexible work design and employee involvement practices in Canadian government workplaces. It uses information from a representative survey of government middle managers. The survey, which was specially designed for the government sector, was carried out in five Canadian jurisdictions. A high incidence of both flexible work design and employee involvement practices, much higher than in the Canadian private‐se…
How Much Decentralization
This article examines the extent of managerial autonomy middle managers in Canadian governments report in financial and human resources management areas. It analyzes whether during a period of intense government restructuring middle managers’ autonomy has increased or not and whether there are any environmental or structural factors that could explain the variation in the extent of managerial autonomy reported by them. Managers reported the most …
Accountability or Countability? Performance Measurement in the New Zealand Public Service, 1992–2002
This article examines how output classes and performance indicators have changed between 1992 and 2002 in five selected departments of the New Zealand Public Service. Process, output and largely artificial service quality performance measures have crowded out outcome, efficiency and effectiveness indicators, across the board. Both output classes and performance indicators have been highly labile, though the reasons for this remain speculative in …
The Determinants of Flexibility and Innovation in the Government Workplace
This article analyzes the adoption of flexible work design and employee involvement practices in Canadian government workplaces. It uses information from a representative survey of government middle managers. The survey, which was specially designed for the government sector, was carried out in five Canadian jurisdictions. A high incidence of both flexible work design and employee involvement practices, much higher than in the Canadian private‐se…
How Much Decentralization
This article examines the extent of managerial autonomy middle managers in Canadian governments report in financial and human resources management areas. It analyzes whether during a period of intense government restructuring middle managers’ autonomy has increased or not and whether there are any environmental or structural factors that could explain the variation in the extent of managerial autonomy reported by them. Managers reported the most …
Accountability or Countability? Performance Measurement in the New Zealand Public Service, 1992–2002
This article examines how output classes and performance indicators have changed between 1992 and 2002 in five selected departments of the New Zealand Public Service. Process, output and largely artificial service quality performance measures have crowded out outcome, efficiency and effectiveness indicators, across the board. Both output classes and performance indicators have been highly labile, though the reasons for this remain speculative in …
Chasing Shadows? Performance Measurement of Policy Advice in New Zealand Government Departments
Performance measurement is an integral part of the New Zealand model of public management, as it is for many other modern systems of governmental administration. This article examines data on performance indicators for the policy advice function in five government departments, for the years 1992 to 2005, to determine which types of indicators are used, and to gauge the extent to which they offer meaningful information about the quality of policy …
Contribution au débat sur la mesure de la performance de la gouvernance
Contrairement à d’autres secteurs de l’espace public comme la santé et l’éducation, il n’existe pas, pour l’administration publique, de tradition d’indicateurs comparatifs de performance. Ces outils manquent aussi bien aux scientifiques qu’aux dirigeants. Dans la présente étude, nous tenterons tout d’abord de démêler certains concepts. Nous proposerons ensuite quelques indicateurs permettant d’évaluer les performances pour la gestion des ressourc…
What explains trust in institutions? Multi-disciplinary evidence from an international survey
In many countries, trust in institutions has eroded, undermining civic engagement, social cohesion, and political stability. This study analyzes the determinants of trust in government, civil servants, the judicial system, and the police, drawing on representative samples from six OECD countries (Germany, Italy, Japan, Slovenia, the United Kingdom, and the United States) between 2017 and early 2020. It employs survey data, experimental methods, a…
Public Policy and Administration Research (6 works) · Political science (5 works) · Accounting and Organizational Management (4 works) · Business (4 works) · Marketing (4 works) · Quality (philosophy (4 works) · Economics (3 works) · Government (linguistics (3 works) · Public relations (3 works) · Autonomy (2 works)