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Zijian Lew

Biographic Data

ID4448689
NAMEZijian Lew
GIVEN NAMESZijian
FAMILY NAMELew
SIGNATURELEW Z
AFFILIATIONSUniversity of California, Santa Barbara
ORCID0000-0003-1769-7898
VERIFIEDYes
TOTAL WORKS12
TOTAL CITATIONS9
AUTHOR COUNT12
EDITOR COUNT0
FIRST PUBLICATION YEAR2018
LATEST PUBLICATION YEAR2026
H-INDEX2
  • Disclosing vulnerability on social media: Effects on perceived authenticity and interpersonal attraction

    Open Access•Zijian Lew, Jiemin Looi•ARTICLE•Computers in Human Behavior•2026

    How do audiences perceive communicators’ vulnerable self-disclosures online, especially when communicators claim to have bounced back from past setbacks? Some scholars posit that disclosing vulnerability allows communicators to reveal core aspects of themselves and signal trust/liking towards an audience, thereby accruing greater perceived authenticity and favorable interpersonal outcomes. Others argue disclosing vulnerability is performative and…

  • Protective Self-Presentation for Audiences with Interdependent Self-Construals on Ephemeral Platforms: The Case of Humblebragging

    Zijian Lew, Jiemin Looi•ARTICLE•Media Psychology•2025

    Humblebragging is conceptualized as a form of protective self-presentation that utilizes complaints or humility to avoid social penalties. Across two online experiments, participants viewed a fictitious person’s self-promotion attempt on Instagram, which differed in terms of self-presentation type (positive self-presentation vs. humblebragging) and message ephemerality (persistent vs. ephemeral). Results indicated that people who positively self-…

  • Is “Good vibes only” really good? Investigating perceptions of toxic positivity on social media

    Open Access•Stacy Siqi Wong, Aretha L H Wan et al.•ARTICLE•New Media & Society•2025•References: 8

    On social media, posting positive content should generate positive emotions via emotional contagion. Yet, emerging discussions regarding toxic positivity (TP) suggest that positivity can backfire, showing the limits of emotional contagion. Through the perspective of neoliberal self-help ideology, this research investigated how people understand and perceive TP. Study 1 found, via focus groups, that social media posts containing TP involve two mes…

  • Self-effects and public commitment on social media: Testing the cognitive and social influences of sending messages on message senders

    Open Access•Zijian Lew, Andrew J Flanagin•ARTICLE•Computers in Human Behavior•2024

  • The awareness, acceptance, and appreciation of transience in the domain of eudaimonic media experiences

    Open Access•Zijian Lew, Andrew Z H Yee et al.•ARTICLE•New Media & Society•2024•References: 35

    The research comparing hedonic and eudaimonic media experiences has often conceptualized the two categories as monolithic wholes. Although thematic differences within each category have been identified, these differences are usually theoretically inconsequential: They are merely variations in hedonic or eudaimonic content. Adopting a conditional effects approach, this research shows that transience-themed posts and motivation-themed posts on soci…

  • Individual Inferences in Web-Based Information Environments: How Cognitive Processing Fluency, Information Access, Active Search Behaviors, and Task Competency Affect Metacognitive and Task Judgments

    Andrew J Flanagin, Zijian Lew•ARTICLE•Media Psychology•2023

    Online information repositories increasingly serve as memory aids in people’s lives. Access to such information stores, however, can result in false perceived equivalencies between web-based information and personal knowledge, which can in turn influence judgments of oneself, of information search tasks, and of the Internet itself. Cognitive processing fluency, access to reliable web-based information, and actively searching for information are s…

  • Social Scripts and Expectancy Violations: Evaluating Communication with Human or AI Chatbot Interactants

    Zijian Lew, Joseph B Walther•ARTICLE•Media Psychology•2023

    As artificial intelligence (AI) agents like chatbots play larger roles in daily life, questions arise regarding how people evaluate their communication. Perspectives applying communication scripts to human-AI interactions propose that outcomes are determined by messages and the embedded cues therein. The expectancy violations perspective posits that message characteristics are less important than whether they are expected or unexpected. A pilot s…

  • Toxic positivity on social media: The drawbacks and benefits of sharing positive (but potentially platitudinous) messages online

    Open Access•Zijian Lew, Andrew J Flanagin•ARTICLE•New Media & Society•2023•Cited by: 1•References: 4

    Sharing positive messages on social media can produce positive outcomes for message senders due to self-effects —the effect of sending messages on message senders themselves. In this domain, one question is whether the performative display of positivity can engender positivity. By examining the sharing of personal experiences in a positive manner on social media, several boundary conditions to self-effects were found: displaying positivity is ben…

  • The effect of social approval on perceptions following social media message sharing applied to fake news

    Open Access•Joseph B Walther, Zijian Lew et al.•ARTICLE•Journal of Communication•2022

    A field experiment examined social approval in the form of Twitter “Likes” on individuals’ perceptions after retweeting a fictitious news story about a politician. The study incorporated research about feedback effects on self-perception online, partisan bias, and negativity principles. Participants read or retweeted a (verifiably false) news story via social media, and researchers appended systematic increments of Likes to the retweets. A baseli…

  • Self-transformation online through alternative presentations of self: A review, critique, and call for research

    Open Access•Joseph B Walther, Zijian Lew•ARTICLE•Annals of the International…•2022•Cited by: 2•References: 12

    Communication technologies such as text-based chat, blogs, virtual reality, and avatars allow people to present deviations from their offline personality or appearance, causing changes to their personality perceptions and social behavior. This review of self-transformation through online self-presentation explores two major paradigms – the discursive approach and the embodiment approach – in terms of the theories on which they draw. It also exami…

  • What makes people willing to comment on social media posts? The roles of interactivity and perceived contingency in online corporate social responsibility communication

    Zijian Lew, Cynthia Stohl•ARTICLE•Communication Monographs•2022•Cited by: 1•References: 3

    Interactivity is an important concept in the study of online social processes. Two experiments tested how interactivity influenced people’s willingness to comment on social media and their perceptions of a company’s corporate social responsibility (CSR) efforts. Across two operationalizations of interactivity (presence/absence of replies, high/low degree of reference to earlier messages), interactivity led to greater perceived contingency, which …

  • Interactivity in Online Chat: Conversational Contingency and Response Latency in Computer-mediated Communication

    Open Access•Zijian Lew, Joseph B Walther et al.•ARTICLE•Journal of Computer-Mediated…•2018•Cited by: 5•References: 8

    In dyadic online chats with customers, agents commonly employ scripted responses and converse with several customers simultaneously in order to enhance efficiency. These techniques, however, can affect dimensions of interactivity-conversational contingency and response latency-undermining interpersonal assessments, satisfaction, and organizations' relationships with customers. This research incorporates aspects of interactivity to the social info…

  • Interactivity in Online Chat: Conversational Contingency and Response Latency in Computer-mediated Communication

    Open Access•Zijian Lew, Joseph B Walther et al.•ARTICLE•Journal of Computer-Mediated…•2018•Cited by: 5•References: 8

    In dyadic online chats with customers, agents commonly employ scripted responses and converse with several customers simultaneously in order to enhance efficiency. These techniques, however, can affect dimensions of interactivity-conversational contingency and response latency-undermining interpersonal assessments, satisfaction, and organizations' relationships with customers. This research incorporates aspects of interactivity to the social info…

  • Self-transformation online through alternative presentations of self: A review, critique, and call for research

    Open Access•Joseph B Walther, Zijian Lew•ARTICLE•Annals of the International…•2022•Cited by: 2•References: 12

    Communication technologies such as text-based chat, blogs, virtual reality, and avatars allow people to present deviations from their offline personality or appearance, causing changes to their personality perceptions and social behavior. This review of self-transformation through online self-presentation explores two major paradigms – the discursive approach and the embodiment approach – in terms of the theories on which they draw. It also exami…

  • Toxic positivity on social media: The drawbacks and benefits of sharing positive (but potentially platitudinous) messages online

    Open Access•Zijian Lew, Andrew J Flanagin•ARTICLE•New Media & Society•2023•Cited by: 1•References: 4

    Sharing positive messages on social media can produce positive outcomes for message senders due to self-effects —the effect of sending messages on message senders themselves. In this domain, one question is whether the performative display of positivity can engender positivity. By examining the sharing of personal experiences in a positive manner on social media, several boundary conditions to self-effects were found: displaying positivity is ben…

  • What makes people willing to comment on social media posts? The roles of interactivity and perceived contingency in online corporate social responsibility communication

    Zijian Lew, Cynthia Stohl•ARTICLE•Communication Monographs•2022•Cited by: 1•References: 3

    Interactivity is an important concept in the study of online social processes. Two experiments tested how interactivity influenced people’s willingness to comment on social media and their perceptions of a company’s corporate social responsibility (CSR) efforts. Across two operationalizations of interactivity (presence/absence of replies, high/low degree of reference to earlier messages), interactivity led to greater perceived contingency, which …

  • Interactivity in Online Chat: Conversational Contingency and Response Latency in Computer-mediated Communication

    Open Access•Zijian Lew, Joseph B Walther et al.•ARTICLE•Journal of Computer-Mediated…•2018•Cited by: 5•References: 8

    In dyadic online chats with customers, agents commonly employ scripted responses and converse with several customers simultaneously in order to enhance efficiency. These techniques, however, can affect dimensions of interactivity-conversational contingency and response latency-undermining interpersonal assessments, satisfaction, and organizations' relationships with customers. This research incorporates aspects of interactivity to the social info…

  • The effect of social approval on perceptions following social media message sharing applied to fake news

    Open Access•Joseph B Walther, Zijian Lew et al.•ARTICLE•Journal of Communication•2022

    A field experiment examined social approval in the form of Twitter “Likes” on individuals’ perceptions after retweeting a fictitious news story about a politician. The study incorporated research about feedback effects on self-perception online, partisan bias, and negativity principles. Participants read or retweeted a (verifiably false) news story via social media, and researchers appended systematic increments of Likes to the retweets. A baseli…

  • Self-transformation online through alternative presentations of self: A review, critique, and call for research

    Open Access•Joseph B Walther, Zijian Lew•ARTICLE•Annals of the International…•2022•Cited by: 2•References: 12

    Communication technologies such as text-based chat, blogs, virtual reality, and avatars allow people to present deviations from their offline personality or appearance, causing changes to their personality perceptions and social behavior. This review of self-transformation through online self-presentation explores two major paradigms – the discursive approach and the embodiment approach – in terms of the theories on which they draw. It also exami…

  • What makes people willing to comment on social media posts? The roles of interactivity and perceived contingency in online corporate social responsibility communication

    Zijian Lew, Cynthia Stohl•ARTICLE•Communication Monographs•2022•Cited by: 1•References: 3

    Interactivity is an important concept in the study of online social processes. Two experiments tested how interactivity influenced people’s willingness to comment on social media and their perceptions of a company’s corporate social responsibility (CSR) efforts. Across two operationalizations of interactivity (presence/absence of replies, high/low degree of reference to earlier messages), interactivity led to greater perceived contingency, which …

  • Individual Inferences in Web-Based Information Environments: How Cognitive Processing Fluency, Information Access, Active Search Behaviors, and Task Competency Affect Metacognitive and Task Judgments

    Andrew J Flanagin, Zijian Lew•ARTICLE•Media Psychology•2023

    Online information repositories increasingly serve as memory aids in people’s lives. Access to such information stores, however, can result in false perceived equivalencies between web-based information and personal knowledge, which can in turn influence judgments of oneself, of information search tasks, and of the Internet itself. Cognitive processing fluency, access to reliable web-based information, and actively searching for information are s…

  • Social Scripts and Expectancy Violations: Evaluating Communication with Human or AI Chatbot Interactants

    Zijian Lew, Joseph B Walther•ARTICLE•Media Psychology•2023

    As artificial intelligence (AI) agents like chatbots play larger roles in daily life, questions arise regarding how people evaluate their communication. Perspectives applying communication scripts to human-AI interactions propose that outcomes are determined by messages and the embedded cues therein. The expectancy violations perspective posits that message characteristics are less important than whether they are expected or unexpected. A pilot s…

  • Toxic positivity on social media: The drawbacks and benefits of sharing positive (but potentially platitudinous) messages online

    Open Access•Zijian Lew, Andrew J Flanagin•ARTICLE•New Media & Society•2023•Cited by: 1•References: 4

    Sharing positive messages on social media can produce positive outcomes for message senders due to self-effects —the effect of sending messages on message senders themselves. In this domain, one question is whether the performative display of positivity can engender positivity. By examining the sharing of personal experiences in a positive manner on social media, several boundary conditions to self-effects were found: displaying positivity is ben…

  • Self-effects and public commitment on social media: Testing the cognitive and social influences of sending messages on message senders

    Open Access•Zijian Lew, Andrew J Flanagin•ARTICLE•Computers in Human Behavior•2024

  • The awareness, acceptance, and appreciation of transience in the domain of eudaimonic media experiences

    Open Access•Zijian Lew, Andrew Z H Yee et al.•ARTICLE•New Media & Society•2024•References: 35

    The research comparing hedonic and eudaimonic media experiences has often conceptualized the two categories as monolithic wholes. Although thematic differences within each category have been identified, these differences are usually theoretically inconsequential: They are merely variations in hedonic or eudaimonic content. Adopting a conditional effects approach, this research shows that transience-themed posts and motivation-themed posts on soci…

  • Protective Self-Presentation for Audiences with Interdependent Self-Construals on Ephemeral Platforms: The Case of Humblebragging

    Zijian Lew, Jiemin Looi•ARTICLE•Media Psychology•2025

    Humblebragging is conceptualized as a form of protective self-presentation that utilizes complaints or humility to avoid social penalties. Across two online experiments, participants viewed a fictitious person’s self-promotion attempt on Instagram, which differed in terms of self-presentation type (positive self-presentation vs. humblebragging) and message ephemerality (persistent vs. ephemeral). Results indicated that people who positively self-…

  • Is “Good vibes only” really good? Investigating perceptions of toxic positivity on social media

    Open Access•Stacy Siqi Wong, Aretha L H Wan et al.•ARTICLE•New Media & Society•2025•References: 8

    On social media, posting positive content should generate positive emotions via emotional contagion. Yet, emerging discussions regarding toxic positivity (TP) suggest that positivity can backfire, showing the limits of emotional contagion. Through the perspective of neoliberal self-help ideology, this research investigated how people understand and perceive TP. Study 1 found, via focus groups, that social media posts containing TP involve two mes…

  • Disclosing vulnerability on social media: Effects on perceived authenticity and interpersonal attraction

    Open Access•Zijian Lew, Jiemin Looi•ARTICLE•Computers in Human Behavior•2026

    How do audiences perceive communicators’ vulnerable self-disclosures online, especially when communicators claim to have bounced back from past setbacks? Some scholars posit that disclosing vulnerability allows communicators to reveal core aspects of themselves and signal trust/liking towards an audience, thereby accruing greater perceived authenticity and favorable interpersonal outcomes. Others argue disclosing vulnerability is performative and…

Psychology (10 works) · Computer Science (7 works) · Social Psychology (7 works) · Impact of Technology on Adolescents (6 works) · Media Influence and Health (5 works) · Perception (5 works) · Social media (5 works) · Social Psychology (5 works) · World Wide Web (5 works) · Social Media and Politics (4 works)

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