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Biyu Guan

Biographic Data

ID4626069
NAMEBiyu Guan
GIVEN NAMESBiyu
FAMILY NAMEGuan
SIGNATUREGUAN B
AFFILIATIONSJinan University
ORCID0000-0002-8740-8038
VERIFIEDYes
TOTAL WORKS2
TOTAL CITATIONS2
AUTHOR COUNT2
EDITOR COUNT0
FIRST PUBLICATION YEAR2025
LATEST PUBLICATION YEAR2026
H-INDEX1
  • From agility to action: How AI chatbot promotes green customer citizenship behavior

    Biyu Guan, Tingwen Xiao et al.•ARTICLE•Journal of Sustainable Tourism•2026

  • Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior

    Open Access•Biyu Guan, Xin Li et al.•ARTICLE•Journal of Hospitality & Tourism…•2025•Cited by: 2•References: 69

    Previous research has primarily focused on individual determinants to promote consumer pro-environmental behavior in the hospitality industry, overlooking the potential influence of emerging artificial intelligence (AI) services. This study delves into uncharted territory, exploring whether, how, and when AI services impact consumer pro-environmental behavior. Drawing on social facilitation theory, we conducted four experiments involving 748 part…

  • Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior

    Open Access•Biyu Guan, Xin Li et al.•ARTICLE•Journal of Hospitality & Tourism…•2025•Cited by: 2•References: 69

    Previous research has primarily focused on individual determinants to promote consumer pro-environmental behavior in the hospitality industry, overlooking the potential influence of emerging artificial intelligence (AI) services. This study delves into uncharted territory, exploring whether, how, and when AI services impact consumer pro-environmental behavior. Drawing on social facilitation theory, we conducted four experiments involving 748 part…

  • Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior

    Open Access•Biyu Guan, Xin Li et al.•ARTICLE•Journal of Hospitality & Tourism…•2025•Cited by: 2•References: 69

    Previous research has primarily focused on individual determinants to promote consumer pro-environmental behavior in the hospitality industry, overlooking the potential influence of emerging artificial intelligence (AI) services. This study delves into uncharted territory, exploring whether, how, and when AI services impact consumer pro-environmental behavior. Drawing on social facilitation theory, we conducted four experiments involving 748 part…

  • From agility to action: How AI chatbot promotes green customer citizenship behavior

    Biyu Guan, Tingwen Xiao et al.•ARTICLE•Journal of Sustainable Tourism•2026

AI in Service Interactions (1 works) · Arousal (1 works) · Behavioral Health and Interventions (1 works) · Business (1 works) · Chatbot (1 works) · Citizenship (1 works) · Consumer behaviour (1 works) · Corporate social responsibility (1 works) · Customer engagement (1 works) · Customer service (1 works)

Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae