Hakseung Shin
Biographic Data
| ID | 4795191 |
|---|---|
| NAME | Hakseung Shin |
| GIVEN NAMES | Hakseung |
| FAMILY NAME | Shin |
| SIGNATURE | SHIN H |
| AFFILIATIONS | Hanyang University |
| ORCID | 0000-0002-9209-7430 |
| VERIFIED | Yes |
| TOTAL WORKS | 21 |
| TOTAL CITATIONS | 53 |
| AUTHOR COUNT | 21 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2007 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
Shielding frontline service employees from customer incivility: The roles of service robot support and knowledge
Research background: Progress in artificial intelligence (AI) and robotics is reshaping the service landscape and driving technological innovation. Service robots are increasingly introduced to improve performance and support frontline employees in mitigating emotional and physical strains. However, evidence remains limited on whether service robots truly protect employees from stressors such as customer incivility. Drawing on the conservation of…
Transformative workcations in coastal tourism destinations: Reference-dependent place attachment and loss aversion in future travel intentions
This study analyzes the role of place attachment in influencing workcationers’ future intentions to revisit a destination, either for future workcations or leisure travel. Building on self-determination theory, transformative tourism, and reference dependence theory, this study argues that transformative experiences in coastal workcations foster place attachment, which subsequently drives behavioral intentions. Importantly, place attachment is co…
Exploring happiness in nature-based travel: A field-experimental design utilizing heart rate variability, subjective measures, and qualitative interviews
Happiness perceptions shift during travel, as experiences enhance positive effects through interactions between bodily states and psychological happiness. The changes in happiness observed during travel can be explained by the theory of hedonic adaptation, while the interactions are grounded in the theory of embodied cognition, which argues that emotions and cognition are shaped through environmental stimuli and bodily experiences. Accordingly, t…
Paying for carbon: CO2-based pricing mechanisms and pro-environmental behavior in tourism
The climate crisis necessitates transformative approaches in the tourism industry, which has disproportionately high environmental impacts. This study investigated carbon-based dynamic pricing as an example of green capitalism, evaluating its ability to encourage pro-environmental behavioral intentions. Across three experiments, carbon-based dynamic pricing increased pro-environmental behavioral intentions by making guests more sensitive to costs…
Career Exit or Industry Shift? Dynamic Turnover Responses to AI ‐Induced Job Insecurity in Hospitality
To provide a dynamic view of hotel employee turnover intention in the age of artificial intelligence (AI) and robotics, this study analyzes how AI awareness influences three dimensions of turnover intention: turnover intention toward other hotels, other hospitality companies, and other industries. A total of 571 responses from frontline hotel employees in South Korea and China were used for the data analysis. The results demonstrate that artifici…
ESG for Sustainability in Hospitality and Tourism: A Theoretical and Practical Review With a Future Research Agenda
Environmental, Social, and Governance (ESG) management has become essential for evaluating corporate sustainability, gaining international recognition as a global standard. Despite increasing implementation, research on ESG in hospitality and tourism remains underdeveloped, primarily focusing on financial outcomes while neglecting theoretical development. This research aims to provide a comprehensive analysis and critical review of ESG concept, p…
Exploring service innovation archetypes of generative artificial intelligence in tourism: Integrating the views of tourists and tourism technology entrepreneurs
Transformative Outcomes of Workcation: Satisfaction, Place Attachment, and Behavioral Intentions
Integrating work with vacation—a workcation —may yield favorable psychological and behavioral outcomes for individuals. This research examines the key psychological dimensions of workcation experiences, namely, workcation satisfaction, place attachment, and transformation, by exploring their impact on re-workcation and revisit intentions. Two analyses offer complementary findings. Study 1 qualitatively identified the key psychological and behavio…
Diaspora journeys: How tourism reshapes ethnic identity for commonwealth of independent states tourists
Longitudinal analysis of happiness changes in nature-based travel
Travel is widely regarded as a significant contributor to happiness. Although previous tourism research has examined the relationship between travel and happiness, most studies have primarily relied on subjective, post-travel evaluations to assess travelers' happiness. By contrast, this study adopts a longitudinal approach to capture the dynamic nature of happiness throughout the travel experience. The study uses a combination of methodologies, i…
Tourist ESG engagement behaviors: Conceptualization, scale development, and nomological Network
Conceptualization and Measurement of Happy Travel Experiences Using Hedonic, Eudaimonic, and Engagement Aspects
The ultimate value of travel lies in the experience of happiness. However, most tourism research has focused on cognitive satisfaction or meaningful travel experiences, which has led to a lack of understanding of the nature of happy travel experiences. This study conceptualizes happy travel experiences in terms of their hedonic, eudaimonic, and engagement aspects, and develops a multi-dimensional scale that can directly measure such experiences. …
Travel fear and immunity certificates: A two-stakeholder perspective
There is an urgent need in the travel industry to devise strategies that will help navigate the current pandemic as well as provide guidance on how to prepare for the next pandemic. Given health and wellbeing are regarded as important aspects of sustainable development, doing so would build long-term resilience in the travel and tourism industry. This study analyzes the relationships among travel fear, protection motivation, and destination visit…
The impact of political conflicts on airline performance
A comparative analysis of domestic travel intentions and actual travel behaviors in Covid-19: Focused on attitude-behavioral gap
This study aims to comparatively analyze domestic travel intentions and actual travel behaviors in the Korean market. Using mixed methods, Study 1 found that the perceived health risk is the determinant factor for explaining domestic travel intentions. The moderating roles of age demonstrated that seniors intend to travel less since they are more sensitive to the health risk. Study 2 confirmed that seniors traveled less than younger travelers dur…
Travel decision determinants during and after Covid-19: The role of tourist trust, travel constraints, and attitudinal factors
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the Covid-19 pandemic
Hotels' Covid-19 innovation and performance
Front desk technology innovation in hotels: A managerial perspective
The congruity effects of commercial brand sponsorship in a regional event
Why travelers prefer humans over artificial intelligence (AI): Developing and testing an AI aversion model in tourism
Travel decision determinants during and after Covid-19: The role of tourist trust, travel constraints, and attitudinal factors
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the Covid-19 pandemic
Hotels' Covid-19 innovation and performance
Conceptualization and Measurement of Happy Travel Experiences Using Hedonic, Eudaimonic, and Engagement Aspects
The ultimate value of travel lies in the experience of happiness. However, most tourism research has focused on cognitive satisfaction or meaningful travel experiences, which has led to a lack of understanding of the nature of happy travel experiences. This study conceptualizes happy travel experiences in terms of their hedonic, eudaimonic, and engagement aspects, and develops a multi-dimensional scale that can directly measure such experiences. …
A comparative analysis of domestic travel intentions and actual travel behaviors in Covid-19: Focused on attitude-behavioral gap
This study aims to comparatively analyze domestic travel intentions and actual travel behaviors in the Korean market. Using mixed methods, Study 1 found that the perceived health risk is the determinant factor for explaining domestic travel intentions. The moderating roles of age demonstrated that seniors intend to travel less since they are more sensitive to the health risk. Study 2 confirmed that seniors traveled less than younger travelers dur…
Front desk technology innovation in hotels: A managerial perspective
The congruity effects of commercial brand sponsorship in a regional event
Why travelers prefer humans over artificial intelligence (AI): Developing and testing an AI aversion model in tourism
The congruity effects of commercial brand sponsorship in a regional event
Front desk technology innovation in hotels: A managerial perspective
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the Covid-19 pandemic
Hotels' Covid-19 innovation and performance
A comparative analysis of domestic travel intentions and actual travel behaviors in Covid-19: Focused on attitude-behavioral gap
This study aims to comparatively analyze domestic travel intentions and actual travel behaviors in the Korean market. Using mixed methods, Study 1 found that the perceived health risk is the determinant factor for explaining domestic travel intentions. The moderating roles of age demonstrated that seniors intend to travel less since they are more sensitive to the health risk. Study 2 confirmed that seniors traveled less than younger travelers dur…
Travel decision determinants during and after Covid-19: The role of tourist trust, travel constraints, and attitudinal factors
Travel fear and immunity certificates: A two-stakeholder perspective
There is an urgent need in the travel industry to devise strategies that will help navigate the current pandemic as well as provide guidance on how to prepare for the next pandemic. Given health and wellbeing are regarded as important aspects of sustainable development, doing so would build long-term resilience in the travel and tourism industry. This study analyzes the relationships among travel fear, protection motivation, and destination visit…
The impact of political conflicts on airline performance
Diaspora journeys: How tourism reshapes ethnic identity for commonwealth of independent states tourists
Longitudinal analysis of happiness changes in nature-based travel
Travel is widely regarded as a significant contributor to happiness. Although previous tourism research has examined the relationship between travel and happiness, most studies have primarily relied on subjective, post-travel evaluations to assess travelers' happiness. By contrast, this study adopts a longitudinal approach to capture the dynamic nature of happiness throughout the travel experience. The study uses a combination of methodologies, i…
Tourist ESG engagement behaviors: Conceptualization, scale development, and nomological Network
Conceptualization and Measurement of Happy Travel Experiences Using Hedonic, Eudaimonic, and Engagement Aspects
The ultimate value of travel lies in the experience of happiness. However, most tourism research has focused on cognitive satisfaction or meaningful travel experiences, which has led to a lack of understanding of the nature of happy travel experiences. This study conceptualizes happy travel experiences in terms of their hedonic, eudaimonic, and engagement aspects, and develops a multi-dimensional scale that can directly measure such experiences. …
Shielding frontline service employees from customer incivility: The roles of service robot support and knowledge
Research background: Progress in artificial intelligence (AI) and robotics is reshaping the service landscape and driving technological innovation. Service robots are increasingly introduced to improve performance and support frontline employees in mitigating emotional and physical strains. However, evidence remains limited on whether service robots truly protect employees from stressors such as customer incivility. Drawing on the conservation of…
Transformative workcations in coastal tourism destinations: Reference-dependent place attachment and loss aversion in future travel intentions
This study analyzes the role of place attachment in influencing workcationers’ future intentions to revisit a destination, either for future workcations or leisure travel. Building on self-determination theory, transformative tourism, and reference dependence theory, this study argues that transformative experiences in coastal workcations foster place attachment, which subsequently drives behavioral intentions. Importantly, place attachment is co…
Exploring happiness in nature-based travel: A field-experimental design utilizing heart rate variability, subjective measures, and qualitative interviews
Happiness perceptions shift during travel, as experiences enhance positive effects through interactions between bodily states and psychological happiness. The changes in happiness observed during travel can be explained by the theory of hedonic adaptation, while the interactions are grounded in the theory of embodied cognition, which argues that emotions and cognition are shaped through environmental stimuli and bodily experiences. Accordingly, t…
Paying for carbon: CO2-based pricing mechanisms and pro-environmental behavior in tourism
The climate crisis necessitates transformative approaches in the tourism industry, which has disproportionately high environmental impacts. This study investigated carbon-based dynamic pricing as an example of green capitalism, evaluating its ability to encourage pro-environmental behavioral intentions. Across three experiments, carbon-based dynamic pricing increased pro-environmental behavioral intentions by making guests more sensitive to costs…
Career Exit or Industry Shift? Dynamic Turnover Responses to AI ‐Induced Job Insecurity in Hospitality
To provide a dynamic view of hotel employee turnover intention in the age of artificial intelligence (AI) and robotics, this study analyzes how AI awareness influences three dimensions of turnover intention: turnover intention toward other hotels, other hospitality companies, and other industries. A total of 571 responses from frontline hotel employees in South Korea and China were used for the data analysis. The results demonstrate that artifici…
ESG for Sustainability in Hospitality and Tourism: A Theoretical and Practical Review With a Future Research Agenda
Environmental, Social, and Governance (ESG) management has become essential for evaluating corporate sustainability, gaining international recognition as a global standard. Despite increasing implementation, research on ESG in hospitality and tourism remains underdeveloped, primarily focusing on financial outcomes while neglecting theoretical development. This research aims to provide a comprehensive analysis and critical review of ESG concept, p…
Exploring service innovation archetypes of generative artificial intelligence in tourism: Integrating the views of tourists and tourism technology entrepreneurs
Transformative Outcomes of Workcation: Satisfaction, Place Attachment, and Behavioral Intentions
Integrating work with vacation—a workcation —may yield favorable psychological and behavioral outcomes for individuals. This research examines the key psychological dimensions of workcation experiences, namely, workcation satisfaction, place attachment, and transformation, by exploring their impact on re-workcation and revisit intentions. Two analyses offer complementary findings. Study 1 qualitatively identified the key psychological and behavio…
Tourism (13 works) · Business (9 works) · Diverse Aspects of Tourism Research (8 works) · Marketing (7 works) · Psychology (7 works) · Geography (6 works) · Computer Science (5 works) · Economics (5 works) · Coronavirus disease 2019 (COVID-19 (4 works) · Customer Service Quality and Loyalty (4 works)