Ziqiong Zhang
Biographic Data
| ID | 4972053 |
|---|---|
| NAME | Ziqiong Zhang |
| GIVEN NAMES | Ziqiong |
| FAMILY NAME | Zhang |
| SIGNATURE | ZHANG Z |
| AFFILIATIONS | Harbin Institute of Technology |
| ORCID | 0000-0002-1337-5616 |
| VERIFIED | Yes |
| TOTAL WORKS | 15 |
| TOTAL CITATIONS | 67 |
| AUTHOR COUNT | 15 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2012 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 5 |
Talking in generalities or talking in detail? The role of unconfirmed customer expectations in reviewers’ online expression
Too concise to decide? The impact of AI-generated review summaries on tourist decision satisfaction
The interplay between positive lifestyle habits and academic excellence in higher education
Systematically examining the correlation between the lifestyle habits of undergraduate students and their academic performance holds significant practical implications in advancing higher education. This study adopts an integrated perspective and analyzes a substantial dataset (3,123,840 data points) of 3499 undergraduates at a Chinese university. This study employs a Long short-term memory neural network to identify eating behavior indicators an…
The more aesthetic, the better? The impact of photo aesthetics on perceived review helpfulness
Public health emergencies and travelers' review efforts
Smart users
Effects of spatial distance on consumers' review effort
How Do Chinese National Scenic Areas Affect Tourism Economic Development? The Moderating Effect of Time-Limited Rectification
Based on panel data on 124 prefecture-level and above cities from 2003 to 2018, this study investigated the impact of CNSAs on tourism economic development and the moderating effect of time-limited rectification by comprehensively using the quasi-DID model, the static spatial Durbin model, and the dynamic spatial Durbin model. The results showed that the impact of CNSAs on tourism economic development has a heterogeneous characteristic in terms o…
Can receiving managerial responses induce more user reviewing effort? A mixed method investigation in hotel industry
Exploring the impact of personalized management responses on tourists’ satisfaction
Can staying overnight affect traveler satisfaction? Evidence from a gambling destination
Given that satisfied travelers tend to become repeat customers and spread positive word of mouth, destinations must induce travel satisfaction to increase their income. Travelers may face increasing physical and mental challenges during their travel that can undermine their travel experience, and staying overnight in a destination can improve the satisfaction of travelers by refreshing their energy. Given its important role in increasing the reve…
Posting reviews on OTAs
Consumer motivation in providing high-quality information
Given the ever-growing information overload among users of online review websites, understanding the manner in which cognitive costs are reduced has become increasingly important. Despite the emergence of literature that focused on studying consumer motivation to publish high-quality reviews, the effect of direct intervention on this motivation remains relatively unclear. This study targets a unique design based on data from Qunar.com, one of the…
The power of expert identity
Positive and Negative Word of Mouth about Restaurants
This study examines the relationship between attribute performance of a restaurant and customers' positive and negative word of mouth (WOM). We present an analysis of 168,262 customer reviews, which consist of an overall rating of a dining experience, ratings of food, physical environment and employee service, and real expenditure for a meal, totally covering 1,542 Chinese restaurants on a restaurant guide website. The results indicate that the p…
The power of expert identity
Exploring the impact of personalized management responses on tourists’ satisfaction
Effects of spatial distance on consumers' review effort
Posting reviews on OTAs
Can receiving managerial responses induce more user reviewing effort? A mixed method investigation in hotel industry
Consumer motivation in providing high-quality information
Given the ever-growing information overload among users of online review websites, understanding the manner in which cognitive costs are reduced has become increasingly important. Despite the emergence of literature that focused on studying consumer motivation to publish high-quality reviews, the effect of direct intervention on this motivation remains relatively unclear. This study targets a unique design based on data from Qunar.com, one of the…
Smart users
Positive and Negative Word of Mouth about Restaurants
This study examines the relationship between attribute performance of a restaurant and customers' positive and negative word of mouth (WOM). We present an analysis of 168,262 customer reviews, which consist of an overall rating of a dining experience, ratings of food, physical environment and employee service, and real expenditure for a meal, totally covering 1,542 Chinese restaurants on a restaurant guide website. The results indicate that the p…
Public health emergencies and travelers' review efforts
Positive and Negative Word of Mouth about Restaurants
This study examines the relationship between attribute performance of a restaurant and customers' positive and negative word of mouth (WOM). We present an analysis of 168,262 customer reviews, which consist of an overall rating of a dining experience, ratings of food, physical environment and employee service, and real expenditure for a meal, totally covering 1,542 Chinese restaurants on a restaurant guide website. The results indicate that the p…
The power of expert identity
Consumer motivation in providing high-quality information
Given the ever-growing information overload among users of online review websites, understanding the manner in which cognitive costs are reduced has become increasingly important. Despite the emergence of literature that focused on studying consumer motivation to publish high-quality reviews, the effect of direct intervention on this motivation remains relatively unclear. This study targets a unique design based on data from Qunar.com, one of the…
Can staying overnight affect traveler satisfaction? Evidence from a gambling destination
Given that satisfied travelers tend to become repeat customers and spread positive word of mouth, destinations must induce travel satisfaction to increase their income. Travelers may face increasing physical and mental challenges during their travel that can undermine their travel experience, and staying overnight in a destination can improve the satisfaction of travelers by refreshing their energy. Given its important role in increasing the reve…
Posting reviews on OTAs
Can receiving managerial responses induce more user reviewing effort? A mixed method investigation in hotel industry
Exploring the impact of personalized management responses on tourists’ satisfaction
How Do Chinese National Scenic Areas Affect Tourism Economic Development? The Moderating Effect of Time-Limited Rectification
Based on panel data on 124 prefecture-level and above cities from 2003 to 2018, this study investigated the impact of CNSAs on tourism economic development and the moderating effect of time-limited rectification by comprehensively using the quasi-DID model, the static spatial Durbin model, and the dynamic spatial Durbin model. The results showed that the impact of CNSAs on tourism economic development has a heterogeneous characteristic in terms o…
Effects of spatial distance on consumers' review effort
Public health emergencies and travelers' review efforts
Smart users
The interplay between positive lifestyle habits and academic excellence in higher education
Systematically examining the correlation between the lifestyle habits of undergraduate students and their academic performance holds significant practical implications in advancing higher education. This study adopts an integrated perspective and analyzes a substantial dataset (3,123,840 data points) of 3499 undergraduates at a Chinese university. This study employs a Long short-term memory neural network to identify eating behavior indicators an…
The more aesthetic, the better? The impact of photo aesthetics on perceived review helpfulness
Talking in generalities or talking in detail? The role of unconfirmed customer expectations in reviewers’ online expression
Too concise to decide? The impact of AI-generated review summaries on tourist decision satisfaction
Business (11 works) · Digital Marketing and Social Media (10 works) · Marketing (10 works) · Psychology (10 works) · Tourism (8 works) · Political science (7 works) · Advertising (6 works) · Computer Science (5 works) · Consumer Behavior in Brand Consumption and Identification (5 works) · Customer Service Quality and Loyalty (4 works)