Qingxian Chen
Biographic Data
| ID | 5419832 |
|---|---|
| NAME | Qingxian Chen |
| GIVEN NAMES | Qingxian |
| FAMILY NAME | Chen |
| SIGNATURE | CHEN Q |
| AFFILIATIONS | New York State Office of Mental Health |
| ORCID | 0000-0002-0620-7198 |
| VERIFIED | Yes |
| TOTAL WORKS | 4 |
| TOTAL CITATIONS | 1 |
| WORKS AS AUTHOR | 4 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 1 |
Consumer Forgiveness in Online Travel Agency Service Recovery
Online travel agencies (OTAs) have significantly enhanced the efficiency of online travel services. However, frequent service failures have adversely impacted the reputation and performance of OTAs. Consequently, there is an urgent need for further academic exploration of this issue. This study employed a scenario experimental method to collect data and conduct empirical analysis. The findings indicated that perceived fairness enhances consumer e…
Healthcare Access for a Diverse Population with Schizophrenia Following the Onset of the Covid-19 Pandemic
COVID-19 has had a disproportionate impact on the most disadvantaged members of society, including minorities and those with disabling chronic illnesses such as schizophrenia. We examined the pandemic's impacts among New York State's Medicaid beneficiaries with schizophrenia in the immediate post-pandemic surge period, with a focus on equity of access to critical healthcare. We compared changes in utilization of key behavioral health outpatient s…
Pathway HomeTM for High Utilizers of Psychiatric Inpatient Services
Implementation and Use of a Client-Facing Web-Based Shared Decision-Making System (MyCHOIS-CommonGround) in Two Specialty Mental Health Clinics
Electronic shared-decision making programs may provide an assistive technology to support physician-patient communication. This mixed methods study examined use of a web-based shared decision-making program (MyCHOIS-CommonGround) by individuals receiving specialty mental health services, and identified qualitative factors influencing adoption during the first 18 months of implementation in two Medicaid mental health clinics. T-tests and χ 2 analy…
Healthcare Access for a Diverse Population with Schizophrenia Following the Onset of the Covid-19 Pandemic
COVID-19 has had a disproportionate impact on the most disadvantaged members of society, including minorities and those with disabling chronic illnesses such as schizophrenia. We examined the pandemic's impacts among New York State's Medicaid beneficiaries with schizophrenia in the immediate post-pandemic surge period, with a focus on equity of access to critical healthcare. We compared changes in utilization of key behavioral health outpatient s…
Implementation and Use of a Client-Facing Web-Based Shared Decision-Making System (MyCHOIS-CommonGround) in Two Specialty Mental Health Clinics
Electronic shared-decision making programs may provide an assistive technology to support physician-patient communication. This mixed methods study examined use of a web-based shared decision-making program (MyCHOIS-CommonGround) by individuals receiving specialty mental health services, and identified qualitative factors influencing adoption during the first 18 months of implementation in two Medicaid mental health clinics. T-tests and χ 2 analy…
Pathway HomeTM for High Utilizers of Psychiatric Inpatient Services
Healthcare Access for a Diverse Population with Schizophrenia Following the Onset of the Covid-19 Pandemic
COVID-19 has had a disproportionate impact on the most disadvantaged members of society, including minorities and those with disabling chronic illnesses such as schizophrenia. We examined the pandemic's impacts among New York State's Medicaid beneficiaries with schizophrenia in the immediate post-pandemic surge period, with a focus on equity of access to critical healthcare. We compared changes in utilization of key behavioral health outpatient s…
Consumer Forgiveness in Online Travel Agency Service Recovery
Online travel agencies (OTAs) have significantly enhanced the efficiency of online travel services. However, frequent service failures have adversely impacted the reputation and performance of OTAs. Consequently, there is an urgent need for further academic exploration of this issue. This study employed a scenario experimental method to collect data and conduct empirical analysis. The findings indicated that perceived fairness enhances consumer e…
Medicine (3 works) · Psychiatry (3 works) · Health care (2 works) · Medicaid (2 works) · Mental health (2 works) · Mental Health Treatment and Access (2 works) · Nursing (2 works) · Public health (2 works) · Chronic Disease Management Strategies (1 work) · Consumer behaviour (1 work)