Santiago Aguirre
Biographic Data
| ID | 5488950 |
|---|---|
| NAME | Santiago Aguirre |
| GIVEN NAMES | Santiago |
| FAMILY NAME | Aguirre |
| SIGNATURE | AGUIRRE S |
| AFFILIATIONS | Central Michigan University |
| ORCID | 0000-0002-8787-1655 |
| VERIFIED | Yes |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 3 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2020 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Evidence-Based Planning of High-Complexity Healthcare Networks at National Level
This study presents a four-step methodology to analyze and improve the provision of high-complexity healthcare services (HCHS) at national level: (i) data analysis and identification of municipalities with a concentration of HCHS provision, referred to as supplier municipalities; (ii) measurement of accessibility to supplier municipalities; (iii) identification of new facility locations through optimization techniques; and (iv) determination of t…
Convergencia entre la gestión de riesgos y la gestión por procesos
El enfoque conjunto de la gestión por procesos y la gestión de riesgos constituye un marco gerencial integral. Mientras que la gestión por procesos se orienta a la mejora continua y la optimización de los métodos organizacionales, la gestión de riesgos se enfoca en mitigar amenazas potenciales y aprovechar oportunidades. En la intersección de ambos enfoques, se evidencia la importancia de incorporar una perspectiva de riesgos al momento de modifi…
Mapping the Patient’s Journey in Healthcare through Process Mining
Nowadays, assessing and improving customer experience has become a priority, and has emerged as a key differentiator for business and organizations worldwide. A customer journey (CJ) is a strategic tool, a map of the steps customers follow when engaging with a company or organization to obtain a product or service. The increase of the need to obtain knowledge about customers' perceptions and feelings when interacting with participants, touchpoint…
No prominent works on this page.
Mapping the Patient’s Journey in Healthcare through Process Mining
Nowadays, assessing and improving customer experience has become a priority, and has emerged as a key differentiator for business and organizations worldwide. A customer journey (CJ) is a strategic tool, a map of the steps customers follow when engaging with a company or organization to obtain a product or service. The increase of the need to obtain knowledge about customers' perceptions and feelings when interacting with participants, touchpoint…
Convergencia entre la gestión de riesgos y la gestión por procesos
El enfoque conjunto de la gestión por procesos y la gestión de riesgos constituye un marco gerencial integral. Mientras que la gestión por procesos se orienta a la mejora continua y la optimización de los métodos organizacionales, la gestión de riesgos se enfoca en mitigar amenazas potenciales y aprovechar oportunidades. En la intersección de ambos enfoques, se evidencia la importancia de incorporar una perspectiva de riesgos al momento de modifi…
Evidence-Based Planning of High-Complexity Healthcare Networks at National Level
This study presents a four-step methodology to analyze and improve the provision of high-complexity healthcare services (HCHS) at national level: (i) data analysis and identification of municipalities with a concentration of HCHS provision, referred to as supplier municipalities; (ii) measurement of accessibility to supplier municipalities; (iii) identification of new facility locations through optimization techniques; and (iv) determination of t…
Health care (2 works) · Political science (2 works) · Business (1 works) · Business Process Modeling and Analysis (1 works) · Computer Science (1 works) · Customer advocacy (1 works) · Customer intelligence (1 works) · Customer Service Quality and Loyalty (1 works) · Differentiator (1 works) · Facility Location and Emergency Management (1 works)