Denise D Quigley
Biographic Data
| ID | 5533773 |
|---|---|
| NAME | Denise D Quigley |
| GIVEN NAMES | Denise D |
| FAMILY NAME | Quigley |
| SIGNATURE | QUIGLEY D D |
| AFFILIATIONS | RAND Corporation, Santa Monica, CA |
| ORCID | 0000-0002-3815-908X |
| VERIFIED | Yes |
| TOTAL WORKS | 12 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 12 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2008 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Factors Influencing Spiritual Care for African Americans in Hospice in the United States: An Exploratory Study of the Perspectives of Their Caregivers, Clergy and Hospice Chaplains
Caregivers of African American hospice patients report unsatisfactory spiritual support in hospice. Hospice professionals, chaplains, clergy, and policymakers need to understand factors influencing spiritual care of African American hospice patients to advance equitable end-of-life and hospice care. We partnered with large community hospice in Georgia, USA, and interviewed caregivers of African American hospice decedents, their clergy, and chapla…
It Takes a Village: Sources of Spiritual Care in Hospice That Support the Well-being of African-American Hospice Patients and Their Caregivers in the USA
Spiritual care offers significant benefits to hospice patients and caregivers. However, disparities exist in the perceived quality of spiritual care among African-American caregivers. We interviewed bereaved caregivers of African-American decedents, their chaplains and clergy, and conducted a medical record review to explore the sources of spiritual care that support well-being for African-American patients and caregivers in hospice. We found tha…
Caregiver receipt of spiritual support associated with positive aspects of caregiving in end-of-life care
Receiving spiritual support while caregiving and/or during bereavement fostered more experiences of positive aspects of caregiving beyond what was gained by being religious or regularly attending religious services. These findings suggest that caregivers may benefit from interventions involving spiritual support
Trends and Disparities in Post-acute Care Utilization After Hospitalization for Sepsis in the United States: A Systematic Review
BACKGROUND: Post-acute care (PAC) utilization following sepsis hospitalization remains understudied, particularly concerning racial and ethnic and urban-rural disparities. OBJECTIVES: To examine trends and disparities in PAC utilization after sepsis hospitalization, focusing on race, ethnicity, and rurality. METHODS: A comprehensive search of databases (PubMed, CINAHL, Embase, Web of Science, and Scopus) was conducted for eligible studies using d…
Is Primary Care Patient Experience Associated with Provider-Patient Language Concordance and Use of Interpreters for Spanish-preferring Patients: A Systematic Literature Review
Language Concordance and Interpreter Use in Primary Care: Perspectives from Spanish-preferring Patients
Healthcare provided by bilingual providers or with assistance from qualified interpreters is intended to improve patient-provider communication. Despite federal laws requiring healthcare facilities to provide access to appropriate interpretation language assistance services for patients not proficient in English, many Spanish-preferring patients receive primary care from providers not fluent in Spanish or who regularly use formal interpreters. Pa…
Trends in HCAHPS Survey Scores, 2008–2019: A Quality Improvement Perspective
BACKGROUND: HCAHPS' 2008 initial public reporting, 2012 inclusion in the Hospital Value-Based Purchasing Program (HVBP), and 2015 inclusion in Hospital Star Ratings were intended to improve patient experiences. OBJECTIVES: Characterize pre-COVID-19 (2008-2019) trends in hospital consumer assessment of healthcare providers and systems (HCAHPS) scores. RESEARCH DESIGN: Describe HCAHPS score trends overall, by phase: (1) initial public reporting per…
A Systematic Review of Strategies to Enhance Response Rates and Representativeness of Patient Experience Surveys
Measuring Inconsistency in Quality Across Patient Groups to Target Quality Improvement
BACKGROUND: Quality improvement (QI) may be aimed at improving care for all patients, or it may be targeted at only certain patient groups. Health care providers have little guidance when determining when targeted QI may be preferred. OBJECTIVES: The aim was to develop a method for quantifying performance inconsistency and guidelines for when inconsistency indicates targeted QI, which we apply to the performance of health plans for different pati…
Shadow Coaching Improves Patient Experience With Care, But Gains Erode Later
BACKGROUND: Health care organizations strive to improve patient care experiences. Some use one-on-one provider counseling (shadow coaching) to identify and target modifiable provider behaviors. OBJECTIVE: We examined whether shadow coaching improves patient experience across 44 primary care practices in a large urban Federally Qualified Health Center. RESEARCH DESIGN: Seventy-four providers with "medium" (ie, slightly below average) overall provi…
Differences in Consumer Assessment of Healthcare Providers and Systems Clinician and Group Survey Scores by Recency of the Last Visit: Implications for Comparability of Periodic and Continuous Samplin…
BACKGROUND: Patient experience data can be collected by sampling patients periodically (eg, patients with any visits over a 1-year period) or sampling visits continuously (eg, sampling any visit in a monthly interval). Continuous sampling likely yields a sample with more frequent and more recent visits, possibly affecting the comparability of data collected under the 2 approaches. OBJECTIVE: To explore differences in Consumer Assessment of Health…
Bridging From the Picker Hospital Survey to the CAHPS® Hospital Survey
OBJECTIVE: Illustrate an accessible method of bridging data from earlier surveys to the CAHPS Hospital Survey to support hospitals' internal quality improvement efforts. DATA SOURCES/STUDY SETTING: Survey of patients with more than 300,000 annual hospitalizations in a large urban hospital. STUDY DESIGN AND DATA: Six pairs of parallel items from the CAHPS and Picker Hospital Surveys were administered to the same 734 patients. We assessed item comp…
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Bridging From the Picker Hospital Survey to the CAHPS® Hospital Survey
OBJECTIVE: Illustrate an accessible method of bridging data from earlier surveys to the CAHPS Hospital Survey to support hospitals' internal quality improvement efforts. DATA SOURCES/STUDY SETTING: Survey of patients with more than 300,000 annual hospitalizations in a large urban hospital. STUDY DESIGN AND DATA: Six pairs of parallel items from the CAHPS and Picker Hospital Surveys were administered to the same 734 patients. We assessed item comp…
Differences in Consumer Assessment of Healthcare Providers and Systems Clinician and Group Survey Scores by Recency of the Last Visit: Implications for Comparability of Periodic and Continuous Samplin…
BACKGROUND: Patient experience data can be collected by sampling patients periodically (eg, patients with any visits over a 1-year period) or sampling visits continuously (eg, sampling any visit in a monthly interval). Continuous sampling likely yields a sample with more frequent and more recent visits, possibly affecting the comparability of data collected under the 2 approaches. OBJECTIVE: To explore differences in Consumer Assessment of Health…
Shadow Coaching Improves Patient Experience With Care, But Gains Erode Later
BACKGROUND: Health care organizations strive to improve patient care experiences. Some use one-on-one provider counseling (shadow coaching) to identify and target modifiable provider behaviors. OBJECTIVE: We examined whether shadow coaching improves patient experience across 44 primary care practices in a large urban Federally Qualified Health Center. RESEARCH DESIGN: Seventy-four providers with "medium" (ie, slightly below average) overall provi…
A Systematic Review of Strategies to Enhance Response Rates and Representativeness of Patient Experience Surveys
Measuring Inconsistency in Quality Across Patient Groups to Target Quality Improvement
BACKGROUND: Quality improvement (QI) may be aimed at improving care for all patients, or it may be targeted at only certain patient groups. Health care providers have little guidance when determining when targeted QI may be preferred. OBJECTIVES: The aim was to develop a method for quantifying performance inconsistency and guidelines for when inconsistency indicates targeted QI, which we apply to the performance of health plans for different pati…
Trends in HCAHPS Survey Scores, 2008–2019: A Quality Improvement Perspective
BACKGROUND: HCAHPS' 2008 initial public reporting, 2012 inclusion in the Hospital Value-Based Purchasing Program (HVBP), and 2015 inclusion in Hospital Star Ratings were intended to improve patient experiences. OBJECTIVES: Characterize pre-COVID-19 (2008-2019) trends in hospital consumer assessment of healthcare providers and systems (HCAHPS) scores. RESEARCH DESIGN: Describe HCAHPS score trends overall, by phase: (1) initial public reporting per…
Is Primary Care Patient Experience Associated with Provider-Patient Language Concordance and Use of Interpreters for Spanish-preferring Patients: A Systematic Literature Review
Language Concordance and Interpreter Use in Primary Care: Perspectives from Spanish-preferring Patients
Healthcare provided by bilingual providers or with assistance from qualified interpreters is intended to improve patient-provider communication. Despite federal laws requiring healthcare facilities to provide access to appropriate interpretation language assistance services for patients not proficient in English, many Spanish-preferring patients receive primary care from providers not fluent in Spanish or who regularly use formal interpreters. Pa…
Factors Influencing Spiritual Care for African Americans in Hospice in the United States: An Exploratory Study of the Perspectives of Their Caregivers, Clergy and Hospice Chaplains
Caregivers of African American hospice patients report unsatisfactory spiritual support in hospice. Hospice professionals, chaplains, clergy, and policymakers need to understand factors influencing spiritual care of African American hospice patients to advance equitable end-of-life and hospice care. We partnered with large community hospice in Georgia, USA, and interviewed caregivers of African American hospice decedents, their clergy, and chapla…
It Takes a Village: Sources of Spiritual Care in Hospice That Support the Well-being of African-American Hospice Patients and Their Caregivers in the USA
Spiritual care offers significant benefits to hospice patients and caregivers. However, disparities exist in the perceived quality of spiritual care among African-American caregivers. We interviewed bereaved caregivers of African-American decedents, their chaplains and clergy, and conducted a medical record review to explore the sources of spiritual care that support well-being for African-American patients and caregivers in hospice. We found tha…
Caregiver receipt of spiritual support associated with positive aspects of caregiving in end-of-life care
Receiving spiritual support while caregiving and/or during bereavement fostered more experiences of positive aspects of caregiving beyond what was gained by being religious or regularly attending religious services. These findings suggest that caregivers may benefit from interventions involving spiritual support
Trends and Disparities in Post-acute Care Utilization After Hospitalization for Sepsis in the United States: A Systematic Review
BACKGROUND: Post-acute care (PAC) utilization following sepsis hospitalization remains understudied, particularly concerning racial and ethnic and urban-rural disparities. OBJECTIVES: To examine trends and disparities in PAC utilization after sepsis hospitalization, focusing on race, ethnicity, and rurality. METHODS: A comprehensive search of databases (PubMed, CINAHL, Embase, Web of Science, and Scopus) was conducted for eligible studies using d…
Medicine (6 works) · Nursing (5 works) · Patient Satisfaction in Healthcare (5 works) · Primary Care and Health Outcomes (5 works) · Family medicine (4 works) · Health care (4 works) · Palliative Care and End-of-Life Issues (4 works) · Grief, Bereavement, and Mental Health (3 works) · Healthcare Policy and Management (3 works) · Patient satisfaction (3 works)